Terminations for Electric, Gas & Water Companies

Jun-30-2016
Terminations/Reconnections Year to Date: May 2015 through May 2016

A list of terminations and reconnections for major electric, natural gas and water companies, Year to Date: May 2015 through May 2016.



2014 Utility Consumer Activities Report and Evaluation

Dec-22-2015
Final 2014 Utility Consumer Activities Report and Evaluation (UCARE)

The 2014 Utility Consumer Activities Report and Evaluation is posted. This report measures customer service performance of the state’s major jurisdictional companies in the electric, gas, water and telephone industries. Performance measures include consumer complaint rate, justified consumer complaint rate, response time to consumer complaints, payment agreement request rate, justified payment agreement request rate, response time to payment agreement requests, infraction rate and termination rate.