Press Release

PUC Urges Consumers to ‘Prepare Now’ for Six More Weeks of Winter

Published on 2/2/2006

Filed under: Electric Gas

HARRISBURG – With the world’s most famous “weatherman” calling for six more weeks of winter, the Pennsylvania Public Utility Commission reminds residents it’s not too late to prepare now for higher heating costs this winter.

“With our friend Punxsutawney Phil seeing his shadow and the cost of energy this season, we all must prepare now to prevent higher heating bills,” said Commission Chairman Wendell F. Holland. “Consumers can soften the hit to their wallets by taking steps to weatherize their homes, conserve energy and learn about private and public programs to help them cope with colder weather and pay their utility bills.”

In September, the Commission launched its “Prepare Now” campaign. The message is simple: “Prepare Now” for higher energy costs this winter. Learn about changes in the law related to utility shut-offs and know your rights. Save money by learning how to conserve energy. Budget billing and special programs can help you manage your bill.  Heat your home safely. Visit http://www.puc.state.pa.us/utilitychoice/preparenow/preparenow_index.aspx, and click on “Prepare Now” or call the PUC at 1-888-PUC-FACT.

Consumers are urged to contact their natural gas or electric company to learn about local programs to help pay utility bills. Most natural gas or electric company in Pennsylvania have established a Customer Assistance Program (CAP) and a Low-Income Usage Reduction Program (LIURP).  LIURP, for example, helps energy usage by providing consumers with traditional weatherization measures and energy efficient appliances if possible.

The Commission also encourages consumers to enroll in budget billing programs through their utility. Budget billing allows consumers to pay similar amounts each month. While the overall amount due at the end of the season remains the same, the amount due is spread out over a greater period of time rather spiking during the winter months. This plan makes the amount due more predictable and affordable.

The Commission also is calling on consumers to know their rights under the state’s utility shut-off law, also known as Chapter 14. The law was passed General Assembly as Senate Bill 677 and signed into law as Act 201 of 2004. It seeks to eliminate opportunities for customers capable of paying their bills to avoid doing so, and provide utilities with the means to reduce their uncollectible accounts.  The law changed the way regulated electric, water and major natural gas utilities handles cash deposits; reconnection of service; termination of service; payment arrangements; and the filing of termination complaints by residential customers.

The Pennsylvania Public Utility Commission ensures safe, reliable and reasonably priced electric, natural gas, water, telephone and transportation service for Pennsylvania consumers, by regulating public utilities and by serving as stewards of competition.

For recent news releases, or more information about the PUC, visit our website at www.puc.state.pa.us.

Contact:

• Press Secretary
  717-787-5722