Press Release

PUC Tentatively Approved Pilot Program for Water Companies to Better Track and Reduce Levels of Unaccounted-for Water

Published on 9/16/2008

Filed under: Water and Wastewater

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) Thursday tentatively approved a voluntary pilot program to help its jurisdictional water companies better track and reduce levels of unaccounted-for water.

“An enhanced, more comprehensive method has been developed by the International Water Association and the American Water Works Association which gives every indication that it offers superior data and indicators for improved operational accountability. The Water Audit not only assists utilities to identify where the water losses are occurring, but also expresses by volume how much is lost and at what cost,” Commissioner Powelson said in his motion. “Utilities participating in our pilot program, along with their customers, will be well served by implementing the Water Audit methodology. Operational efficiencies can be expected through improved tracking of costs to pump and treat water that is not revenue producing. Ultimately, tighter control of water production to match the actual customer demand will assist in sustaining existing water sources while controlling expenses.”

The Commission voted 5-0 to approve a motion by Commissioner Robert F. Powelson to seek comments on the creation of a Water Audit pilot program that will enhance the companies’ tracking of levels of unaccounted-for water, which is water that is lost between the treatment plant and sale to customers. It can be caused by things such as underground leakage, inaccurate billing information and unauthorized use. Interested parties have 30 days to comment on the proposed Water Audit program.  Vice Chairman Tyrone J. Christy issued a statement asking questions of those making comments. Commissioner Kim Pizzingrilli also issued a statement that included a list of questions.

The Water Audit is designed to provide an effective, standardized structure by guiding the water utility to quantify apparent and real loss volumes in a systemized approach and assigning cost impacts to the losses. The voluntary pilot program would further overall infrastructure reliability, help preserve water resources, limit water leakage, and enhance customer service.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities to ensure safe and reliable utility service at reasonable rates; protect the public interest; educate consumers to make independent and informed utility choices; further economic development; and foster new technologies and competitive markets in an environmentally sound manner.

For recent news releases, audio of select Commission proceedings or more information about the PUC, visit our Web site at www.puc.state.pa.us.

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Docket No.     M-2008-2062697

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