Press Release

PUC Urges Consumers, Utility Companies to be Vigilant about Spotting Imposter Utility Workers

Published on 9/25/2009

Filed under: Electric Gas Water and Wastewater Telecommunications Transportation and Safety

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today reminded the public to be aware of individuals posing as utility employees.

“Unfortunately, incidents where consumers are victimized by people posing as utility employees are not new,” said PUC Chairman James H. Cawley.  “The PUC urges consumers to be aware of these attempts to violate their trust and take the necessary precautions to stay safe.”

On Sept. 23, 2009, a man posing as a utility worker forced himself into a Philadelphia home. According to police, the man told a homeowner he needed to check for an illegal hook up, then showed a weapon and demanded money.

Customers can protect themselves by:

• Asking to see identification before allowing a stranger inside. Utility workers are required to carry identification and many wear clothing identifying them as part of the company;
• Calling the company to verify work and employee identities if there is any doubt;
• Looking for clearly marked service vehicles; and
• Reporting any suspicious activity to the police and their respective utility companies.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities to ensure safe and reliable utility service at reasonable rates; protect the public interest; educate consumers to make independent and informed utility choices; further economic development; and foster new technologies and competitive markets in an environmentally sound manner.

For recent news releases, audio of select Commission proceedings or more information about the PUC, visit our website at www.puc.state.pa.us.

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Contact:

• Press Secretary
  717-787-5722