PUC - CONSUMER INFO

TELECOMMUNICATIONS

This section includes information on different telephone providers and internet services, tips and information for consumers, helpful workshops, seminars and publications, assistance programs, PA’s area codes, do not call lists, filing complaints, relay services and other helpful links.
Read More >
Consumer Tips & Information

This section includes information on different telephone providers and internet services, tips and information for consumers, helpful workshops, seminars and publications, assistance programs, PA’s area codes, do not call lists, filing complaints, relay services and other helpful links.
Read More >
Workshops & Publications

Here consumers will find helpful information related to public hearings, roundtable discussions and workshops, along with glossaries of utility terms, and tips for speaking at public hearings.
Read More >
Telephone Companies

In this section you will find a list of telephone carriers by county, the websites of local and long distance carriers, consumer contact information, and lists of telecommunications companies tariff & annual report contacts.
Read More >
Broadband & High-Speed Internet Service

This section highlights the benefits of a high-speed internet connection and also provides information on the Broadband Initiative in Pennsylvania.
Read More >
Rates & Tariffs

This section includes information on tariffs for telephone companies as well as a link to search for telephone annual reports.
Read More >
Assistance Programs

This section provides information on telephone assistance programs that are available to consumers with limited incomes.
Read More >
Area Codes

In this section you can find information on Pennsylvania’s area codes.
Read More >
Do Not Call List

Here you can find information on Do Not Call lists, as well as the National Do Not Call Registry.
Read More >
PA Relay Services

This section includes information for Pennsylvania’s various telephone relay services.
Read More >
Filing Complaints

In this section you will find useful information on the different types of complaints, and how to go about filing each.
Read More >
More Related Links

This section includes a list of helpful links, as well as a list of emergency preparedness links.
Read More >

Natural Gas

This section contains information on natural gas choice, and shopping for a natural gas company, as well as information on the specific options that are available to you. Also included in this section is information on conserving energy and preparing your home to do so. You will also be able to find public information along with details of specific acts in the section.
Read More >
PAGasSwitch

This section contains information on natural gas choice along with information on how to shop for a supplier. Also included in this section are suggested questions to ask when shopping for a natural gas supplier, common terms, consumer protection information, and an FAQ section.
Read More >
Natural Gas Companies & Suppliers

Here you will find a list of the different natural gas suppliers in your area.
Read More >
Energy Efficiency, Conservation & Saving Information

This section contains information on saving money by way of conserving energy. Also included is information on rebates and loan programs, assistance programs, the PA Energy Consumer Bill of Rights, and consumer fact sheets.
Read More >
Prepare Now

This section contains information on preparing for winter natural gas prices along with recommendations from utility CEOs on how to prepare for the higher costs of winter heating.
Read More >
Workshops & Publications

Here consumers will find helpful information related to public hearings, roundtable discussions and workshops, along with glossaries of utility terms, and tips for speaking at public hearings.
Read More >
Act 13 (Impact Fee)

Learn about the law that provides for the imposition of an unconventional gas well fee (also called a drilling impact fee), and the expenditure of the funds generated by that impact fee to local and state purposes specifically outlined in the law.
Read More >
System Improvement Charges (Act 11)

This section provides information on Act 11, which, on Feb. 14, 2012, was signed by Governor Corbett, amending Title 66 (Public Utilities) of the Pennsylvania Consolidated Statutes to allow jurisdictional water and wastewater utilities, natural gas distribution companies, city natural gas distribution operations, and electric distribution companies to petition the Commission for approval to implement a Distribution System Improvement Charge (DSIC).
Read More >
Filing Complaints

In this section you will find useful information on the different types of complaints, and how to go about filing each.
Read More >
Rates & Tariffs

This section contains information on natural gas and other miscellaneous tariffs.
Read More >
Pipeline Safety

Learn more about the PUC’s jurisdiction and regulation of pipeline safety and register for upcoming pipeline safety seminars here.
Read More >
More Related Links

This section contains helpful links to outside agencies, as well as a list of emergency preparedness links.
Read More >

ELECTRICITY

In this section you will find information on the different electricity suppliers in your area and how to shop for the best choice, as well as information on how to save money and energy, and how to prepare your home to do so. This section also contains helpful information on rate caps, public hearings and meetings, utility terms, your electricity bill, specific rates and tariffs, Act 11, and alternative energy. You will also be able to find information on what to do in the event of a service outage, and how to file a complaint.
Read More >
PAPowerSwitch

In this section you will find a brochure and a link to the PAPowerSwitch website – both containing helpful information switching your electric supplier.
Read More >
Workshops & Publications

Here consumers will find helpful information related to public hearings, roundtable discussions and workshops, along with glossaries of utility terms, and tips for speaking at public hearings.
Read More >
Electric Companies & Suppliers

Here you will find information on the different energy providers in your area.
Read More >
Consumer Information on Energy Efficiency, Assistance Programs & Shopping

This section provides a variety of information on how to save both money and energy.
Read More >
Prepare Now

Learn more about how you can save money by properly preparing your home for the heating season.
Read More >
System Improvement Charges (Act 11)

This section provides information on Act 11, which, on Feb. 14, 2012, was signed by Governor Corbett, amending Title 66 (Public Utilities) of the Pennsylvania Consolidated Statutes to allow jurisdictional water and wastewater utilities, natural gas distribution companies, city natural gas distribution operations, and electric distribution companies to petition the Commission for approval to implement a Distribution System Improvement Charge (DSIC).
Read More >
Rates & Tariffs

Here consumers can view the tariffs for electric companies, as well as search for electric Annual Reports.
Read More >
Reliability

This section provides information on reliability meetings, inspection and maintenance standards, and reliability reports and outlooks.
Read More >
Alternative Energy

Here you can find information on the Alternative Energy Portfolio Standards (AEPS) Program, pricing for Alternative Energy Credit sales, the PA Solar Projects – Working Group, the AEPS Act Working Group, and other alternative energy related rules, documents, and standards.
Read More >
Sustainable Energy Fund

Read More >
Filing Complaints

In this section you will find useful information on the different types of complaints, and how to go about filing each.
Read More >
More Related Links

This section contains helpful links to outside agencies, as well as a list of emergency preparedness links.
Read More >

TRANSPORTATION

This section includes information as it pertains to motor carriers and rail safety, as well as general information on the PA One Call program, filing complaints, helpful consumer workshops and seminars, and who to contact for more information.
Read More >
Pipeline Safety

Learn more about the PUC’s jurisdiction and regulation of pipeline safety, how to contact PA OneCall before you dig on your property, and how to register for upcoming pipeline safety seminars here.
Read More >
Motor Carrier

In this section you will find information on regulations for limousines, taxis, and movers. You will also find fuel surcharge statistics, information on filing complaints, a staff directory, helpful related links, and information on public workshops and seminars.
Read More >
Rail Safety

This section contains additional railroad assessment information along with information on railroad jurisdiction and regulations. Any information pertaining to a railroad crossing, clearance, or closure can also be found in this section. Information on Operation Lifesaver, a staff directory, and a list of related links are also included in this section.
Read More >
Workshops & Publications

Read More >
Filing Complaints

In this section you will find useful information on the different types of complaints, and how to go about filing each.
Read More >

WATER/WASTEWATER

This section contains information on the different water/wastewater company in your area, tips on how to conserve water, specific rates and tariffs, and a list of utility contacts. You will also be able to find additional links providing advice on assistance programs, codes and laws, and other vital information.
Read More >
Water Utilities

Here you will find information on the water company serving your area.
Read More >
Wastewater Utilities

Here you will find information on the different utility serving your area.
Read More >
Conservation Information

In this section you will find brochures and fact sheets that give information on water and tips on water conservation.
Read More >
Workshops & Publications

Here consumers will find helpful information related to public hearings, roundtable discussions and workshops, along with glossaries of utility terms, and tips for speaking at public hearings.
Read More >
Rates & Tariffs

This section allows you to view the tariffs for water and wastewater companies, along with specific examples for each.
Read More >
Utility Contacts

In this section you will find contact information and annual reports for water/wastewater utilities.
Read More >
System Improvement Charges (Act 11)

This section provides information on Act 11, which, on Feb. 14, 2012, was signed by Governor Corbett, amending Title 66 (Public Utilities) of the Pennsylvania Consolidated Statutes to allow jurisdictional water and wastewater utilities, natural gas distribution companies, city natural gas distribution operations, and electric distribution companies to petition the Commission for approval to implement a Distribution System Improvement Charge (DSIC).
Read More >
More Related Links

This section contains helpful links to assistance programs, code and law information, permit and authorization information, drought watch information, and water/wastewater entries, as well as emergency preparedness links.
Read More >