Search for Consumer Complaints - Telecommunication Utilities
Please note that this search returns complaints filed on or before February 15, 2018. This is a temporary issue that we are aware of and are in the process of correcting. In the interim, the Document search or New Case search can be used to retrieve more recent complaints.
Due to daily scheduled maintenance, this search is unavailable from 11 p.m. to 6 a.m. EST.
The PUC's Search for Consumer Complaints allows for the search of formal consumer
complaints filed with the Commission. The complaints could concern billing, difficulty
contacting the company, dissatisfaction with service or other issues. The complaints
should be viewed as only one measure of the company's customer service.
How to use this search:
- If you know the name of the company, use the Search for Utility by Name.
- If you are looking for more than one company, select Search for Utilities by
- General Information about the utility and a list of Formal Complaints are accessed
by clicking on the "More Info..." link for each utility.
- If complaints are found for the company, additional information can be accessed
by clicking on the Docket Number.
by Utility Name
or by Service Type
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