Rail Crossing Complaints

Formal Complaints

When filing a formal complaint alleging that a dangerous or inadequate condition exist at a public crossing, public utilities and municipal corporations concerned and , if applicable, the Pennsylvania Department of Transportation will be made parties respondent.

Please mail your complaint to:

Secretary of the Commission
Pennsylvania Public Utility Commission
400 North Street
Harrisburg , PA 17120

Informal Complaints

If you desire to informally notify the Rail Safety Section of an unsafe condition at a highway-railroad crossing, please provide the following information to Rodney D. Bender, P.E. Manager:

• AAR/USDOT Crossing Identification Number
• Location (County and Municipality)
• Highway Name
• State Route Number or Township Road Number
• Railroad Company

If you desire to informally notify the Rail Safety Section of an unsafe condition with respect to track, motive power & equipment, hazardous material and operating practices, please provide the following information to  Rodney D. Bender, Manager:

• Location (County and Municipality)
• Railroad Company
• Railroad Milepost