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This person is a network administrator and reports to the
supervisor of the Network Administration section of the MIS division.
The primary responsibility of this position is performing network
administrative services for the Commissions wide-area-network (WAN). Specific
network duties include: maintaining, evaluating and monitoring network
performance, disaster recovery, performance monitoring, troubleshooting,
testing, security, backup, design, planning, interface configuration and
routing protocols. In addition, this employee is also responsible
for providing and monitoring access for remote PUC users.
Performs diagnostic testing to ascertain overall network
performance. This would include the following: network interface cards,
server hardware (CPU, disks), network traffic (packet filtering), WAN/MAN
connectivity, workstation configuration/applications, network operating
system and other network communication devices such as hubs, switches and
routers.
Performs connectivity/inter-operability analysis to provide integration of
satellite sites and remotes users to the enterprise network. This
involves: network design and infrastructure, devising a premise wiring
topology, client/server configuration and developing protocol/communications
specifications.
Assumes responsibility of OA networking related projects and ensures that all
Commission laptops and USB flash drives are in compliance with OA mandates.
Assumes primary responsibility of the Remote Desktop server access project to
ensure that all Commission remote VPN users have access to PUC network
resources.
Assumes primary responsibility for the EPO\McAfee\HIPS client\server software
by administering the EPO server.
Performs network troubleshooting analysis. This includes:
detecting the symptoms of network problems, analyzing fault conditions,
providing alarms in the network operating system and monitoring network
client activity to detect bottlenecks or degradation.
Provides daily analysis of network security management. This
includes: execution and monitoring of network virus software,
performing security audits, defining user access rights and permissions and
enforcing password policy. Also employs metering software to comply
with software licensing requirements.
Administers and maintains agency disaster recovery procedures. Provides
contingency planning and responsive action for the enterprise
wide-area-network in the event of an emergency scenario. Periodically
evaluates and tests the existing compliance with Commonwealth
disaster/recovery directives.
Develops policy, procedures and documentation as a means to manage network
server and client operability. Such standards are in direct compliance
with OA Commonwealth Technology Center (CTC) network policies.
Provides network asset management by maintaining a hardware and software
database which reflects a complete network-component inventory.
Configures a CheckPoint firewall to allow WAN/MAN integration. Verifies
firewall "rules" are in compliance with commonwealth Security
Policies,
Provide network installations to include; client/server components, software,
communication devices, interface cards and back up device. Ensures
operability within the network environment.
Coordinates with external help-desk service providers on all network related
matters. Also, instructs agency Help Desk technicians regarding testing
and troubleshooting techniques to provide solutions on escalated "help
desk" calls.
Attends network project solicitation meetings between PUC networking team and
qualified third-party vendors. Provides input to Network Managers, team
members on contracted LAN services, "request for proposal" (RFP)
letters and other documents that would detail contractual services.
Utilizes System Center to distribute operating system, application,
communication and utility software revisions or upgrades to all client server
workstations in the enterprise network.
Utilizes VNC & Dameware software to upgrade, install and troubleshoot
client PC's and Network Servers.
Prepares migration plans for the upgrade of network systems and application
software suites.
Researches industry trends from trade journals, magazines, or vendor
demonstrations. Attends frequent OA seminars related to Commonwealth network
concerns along with attending vendor sponsored symposiums.
Designs and develops a script back-up methodology and tape management system
to provide incremental and weekly data archiving of entire enterprise
network.
Performs administrative functions on the CWOPA enterprise network Exchange
mail system. Develops and implements internal/wide-area mail policy,
resource management, TCP/IP services, SNMP service and client configuration.
Monitors network operability via remote VPN access. Ensures servers and
network applications are functioning along with WAN/MAN connectivity.
Insures servers are kept current with the latest anti-viral software &
Microsoft Patches. Also keeps all PUC users up to date with current
virus information. In addition, creates & maintains instruction documents
for users to keep their PC's up to date with the latest software.
Develops procedures for network interface card implement for all network
client workstations. This includes "patch or drop"
cable specifications.
Evaluates network topology to ensure all cabling (CAT 5, CAT6, fiber optic,
etc.) comply with current network topology requirements.
Defines Virtual LAN segmentation over the network. This function
requires network bandwidth analysis.
Defines IP schemes for all Harrisburg servers & work stations.
Defines IP schemes for all regional servers, routers, switches, &
workstations. Maintains list of all IP's for all combined equipment in
Harrisburg & the regions.
Monitors Ethernet 1GB throughput specification by performing diagnostic
testing on client workstations. This activity includes the following:
measuring data transfer rates of a hard disk, evaluating data transfer rate
of a client's bus and protocol analysis.
Evaluates and monitors Ethernet's "switching hub"
methodology. Testing is performed to ensure network backbone bandwidth
meets required specifications.
Utilizes protocol analyzer software on a management workstation to describe
characteristic and current state of network nodes.
Utilizes network management software to perform benchmark testing and
statistical analysis of network operability.
Provides management and administration of agency remote access users.
This activity involves: administration of Terminal server, firewall
security, client VPN account integration, help-desk support and development
of operating & client installation procedures. In addition, holds
training classes for remote desktop/remote access users.
Familiar with FileNet in order to support low level InfoMAP issues.
Essential Functions:
Ability to communicate effectively with the co-workers, the Commission users
and vendors, both verbally and in writing.
Ability to perform independently
Ability to provide proper documentation related to network operations
Ability to monitor overall network performance
Ability to analyze and troubleshoot network issues
Ability to research on hardware and software (server and client sides) and to
recommend the best approach to the Network supervisor
Ability to research and to perform proper planning/scheduling and testing on
network migration to current software.
Ability to develop and maintain agency disaster recovery procedures
Ability to develop policy, procedures and documentation to manage network
server and client operability
Ability to read and understand Commonwealth and Agency policy and procedures
for administrative conformance of Bureau to said procedures
Ability to work outside of normal hours to resolve problems or to install new
software/hardware to insure the normal operation of the networks
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Recruitment Method(s):
Applicants must meet one (or more) of the following methods(s) to be
considered for this vacancy:
- Civil Service Lists
- Promotion Without Examination
- Transfer
- Reassignment
- Voluntary Demotion
- Reinstatement
Eligibility - Competitive Promotion
Without Examination Only
CLASS RESTRICTIONS
- Have held regular civil service status in one of the
following classifications:
- Telecommunications Supervisor
- Telecommunications Specialist 2
- Network Specialist 2
- Radio Telecommunications Specialist 2
Or
in a class at Pay Scale Group 8 where there is clear linkage between the
knowledge, skills, and abilities required to perform the duties of that class
and the knowledge, skills, and abilities required of the Network
Administrator 1 class. Applications submitted will be reviewed to
determine if an applicant's current or previous class has a logical
occupational, functional, or career development relationship to the class
Network Administrator 1 class.
Selection Criteria
Minimum experience and training required for the job.
Meritorious service; defined as (a) the absence of any discipline above the
level of written reprimand during the 12 months preceding the closing date of
the posting, and (b) the last due overall regular or probationary performance
evaluation was higher than unsatisfactory or fails to meet standards.
Seniority, defined as a minimum of one year(s) in the next lower class(es) by
the posting closing date of 2/23/2018.
Application Instructions
Interested qualified applicants must submit all requested
materials as specified in the "How To Apply Section". Failure
to comply with the below application requirements will eliminate you from
consideration for this position.
This
section is issued for compliance with Management Directive 580.19, Promotion in the Classified
Service without Examination.
How to apply - all candidates:
Submit an online application at https://www.governmentjobs.com/careers/pabureau/promotionaljobs
on or before Friday, February 23, 2018 and
attach:
- Resume
- Please attach a copy of
your most recent Employee Performance Review (EPR) to your application -
if you do not have this document, please include a note explaining why
it is not included.
All application materials must be
filed online by the closing date of this posting. Faxed,
e-mailed, mailed, late and/or incomplete applications will not be accepted.
To be considered for this vacancy, all applicants must meet the minimum
experience and training requirements.
In addition to the application materials listed above, individuals applying
for Voluntary Demotion must submit a letter of interest acknowledging
reduction in pay.
Individuals applying for Reinstatement must submit a letter of interest
requesting consideration for reinstatement.
Please use the contact information provided for additional information.
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