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Press Release

PUC Makes Management Recommendations to Citizens Electric, Wellsboro Electric and Valley Energy; Releases Audit and Implementation Plan

Published on 12/19/2019

Filed under: Electric Gas

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) has released a Management and Operations Audits Report of Citizens Electric Company, Wellsboro Electric Company and Valley Energy Inc. (C&T companies).

The Commission voted 5-0 to make the Audit Report and the Implementation Plan public.  The audit report makes five recommendations to the company for improvement.  C&T companies indicated acceptance of all five recommendations in their implementation plan. Outlined below are some of the notable recommendations:

  • Review all schedules in Valley Energy’s Annual Report to the PUC for accurate reporting and determine and correct any sources of errors.
  • Reduce the number of outages attributed to unknown causes at Wellsboro by providing additional resources to assist in investigating such outages and/or through supplemental training for field operations employees.
  • Develop a business case to assess the options to create a C&T position to oversee the cybersecurity function for C&T companies.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

Visit the PUC’s website at for recent news releases and video of select proceedings.  You can also follow us on Twitter, Facebook, LinkedIn, Instagram and YouTube.  Search for the “Pennsylvania Public Utility Commission” or “PA PUC” on your favorite social media channel for updates on utility issues and other helpful consumer information.

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Docket No.: D-2019-3007883




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