Press Release

PUC Seeks Comments on Paper Billing Fee Rulemaking

Published on 12/4/2014

Filed under: Electric Gas Water and Wastewater Telecommunications

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today voted to seek comments on a proposed rulemaking prohibiting public utilities to charge customers a fee to receive a paper utility bill. 

The Commission voted 5-0 to seek comments on the proposed rulemaking that concludes imposing a separate charge to provide for the provision of monthly paper bills is not consistent with the Public Utility Code, Commission regulations, long standing precedent and well-established practices of Pennsylvania public utilities.  The Commission also concluded that failing to provide customers with the option of an itemized monthly paper bill free of charge constitutes unreasonable and inadequate service per the Public Utility Code.

Written comments shall be submitted within 30 days of publication in the Pennsylvania Bulletin. Further instructions on filing comments will be contained in the Final Order.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner. 

For recent news releases and video of select Commission proceedings or more information about the PUC, visit our website at www.puc.pa.gov.  Follow the PUC on Twitter – @PA_PUC for all things utility. “Like” PAPowerSwitch on Facebook for easy access to information on electric shopping.

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Docket Number L-2014-2411278

Contact:

• Denise McCracken
  Senior Communications Specialist
  717-787-5722
  demccracken@pa.gov