Press Releases

PUC Seeks Comment on Settlement Agreement with Vista Energy Marketing LP Concerning Company’s Sales and Marketing Practices

January 17, 2019

HARRISBURG - The Pennsylvania Public Utility Commission (PUC) today issued for comment a settlement agreement with Vista Energy Marketing LP (Vista) following an informal investigation into the companies’ marketing and sales practices as a licensed electric generation supplier (EGS) in Pennsylvania.

The Commission voted 5-0 to issue for comment a proposed settlement between Vista and the PUC’s independent Bureau of Investigation & Enforcement (I&E).  Interested parties have 20 days to file comments on the proposed settlement.  Instructions on how to file comments are contained in the Commission’s Order.

I&E initiated an informal investigation of Vista based on a referral by the Commission’s Office of Competitive Market Oversight (OCMO), which became aware of a potential issue involving a third-party vendor used by Vista for sales and marketing activity, including door-to-door marketing.  Terms of the proposed settlement include:

  • Vista revising its marketing practices to potential customers;
  • The Company ensuring that its training programs for sales representatives remain compliant with PUC regulations; and
  • Vista paying a civil penalty of $37,500.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

For recent news releases and video of select Commission proceedings or more information about the PUC, visit our website at Follow the PUC on Twitter – @PA_PUC for all things utility.  “Like” PAPowerSwitch on Facebook for easy access to information on electric shopping.

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Docket No.:   M-2018-2624484

Contact:David Hixson
Deputy Press Secretary

Pennsylvania Public Utility Commission
Press Office
P.O. Box 3265, Harrisburg, PA 17105-3265
(717) 787-5722 FAX (717) 787-4193

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