Press Release

PUC’s #CallUtilitiesNow Campaign Receives International and Pennsylvania Recognition

Published on 3/10/2023

Filed under: Electric Gas Telecommunications Water and Wastewater

#CallUtilitiesNow Campaign Wins MarCom International Platinum Award and PRSA Keystone Silver Award for Communications Campaigns

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) has been recognized by state and international communications organizations for innovative and creative efforts – showcasing the PUC’s ongoing #CallUtilitiesNow campaign – which has received a 2022 MarCom Platinum Award, along with a 2022 Central Pennsylvania PRSA Silver Keystone Award.

The PUC’s #CallUtilitiesNow campaign was created to help reach consumers and small businesses experiencing financial difficulty, either because of direct COVID-19 issues or the general economic downturn triggered by the pandemic. Since then, it has continued to evolve and is the core of PUC outreach related to rising energy prices and ongoing utility bill concerns.

“The #CallUtilitiesNow campaign was created to help get essential information to struggling families and small businesses, and it continues to be a cornerstone of the Commission’s public service mission,” said PUC Chairman Gladys Brown Dutrieuille. “I have noted on numerous occasions that our talented and dedicated staff, including our communications team, is able to take small ideas and transform them into initiatives that have major impact – and we are honored to see the work of PUC professionals recognized as among the best in the industry.”

2022 MarCom Platinum Award

The PUC’s #CallUtilitiesNow campaign is a 2022 MarCom Platinum Award winner, where it was selected from more than 6,000 worldwide entries.

The platinum awards are presented to those entries judged to be among the most outstanding in the competition – demonstrating excellence in terms of creativity, resourcefulness and quality. The PUC’s efforts were recognized alongside the work of numerous U.S. and global organizations, including the American Heart Association, Bank of America, Lowe’s, PepsiCo and Samsung.

The MarCom award is one of the oldest and most prestigious creative competitions in the world and is sponsored and judged by the Association of Marketing and Communication Professionals (AMCP), an international organization for creative professionals.

2022 Keystone Silver Award

The #CallUtilitiesNow campaign also received a 2022 Keystone Silver Award, presented by the Central Pennsylvania Chapter of the Public Relations Society of America (PRSA). 

In the evaluation for the Silver Keystone Awards, the PUC’s efforts were recognized for “excellent planning and outcomes,” alongside communications and public relations work from numerous other major Central Pennsylvania organizations, including Geisinger, Highmark, the Pennsylvania Bar Association and The GIANT Company.

PRSA is the nation’s leading professional organization serving the communications community. In existence for more than 70 years, PRSA is known for its wealth of sophisticated professional development programs and leading resources to enhance knowledge for communications professionals.

About the PUC

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

Visit the PUC’s website at puc.pa.gov for recent news releases and video of select proceedings. You can also follow us on Twitter, Facebook, LinkedIn, Instagram, and YouTube. Search for the “Pennsylvania Public Utility Commission” or “PA PUC” on your favorite social media channel for updates on utility issues and other helpful consumer information.

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Contact:

• Nils Hagen-Frederiksen
  Press Secretary
  717-418-2701
  nhagen-fre@pa.gov