Telephone Tips
The PUC's Bureau of Consumer Services (BCS) often receives complaints from consumers on a variety of issues. Here are telephone tips and guides on the most common complaints we receive. If you still have further questions after reviewing the guide, please contact BCS at 717-783-1740 or 1-800-692-7380.
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Telecommunications
- Damage Prevention Committee
- Broadband Internet Service
- Telephone Tips
- PA Universal Service Fund
- Monthly Remittance and Annual Reporting by Telcos
- Local Service Abandonment Notification
- Local Service Migration
- Application to Provide Telecomm Services
- FCC Order Implementation
- Area Codes
- Telecommunications Relay Service
- 911 Service
- Pole Attachments
- Telephone Companies & Contacts
- Telecommunications Glossary
- Interconnection Agreements
- Carrier Working Group
- Biennial NMP Progress Report Forms
Complaints
Learn how to submit a complaint with a public utility. You can also search existing formal complaints.
Get Details811: PA One Call
Homeowners and contractors must call 8-1-1 before starting any digging or excavation project.
Get DetailsNeed More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.