Press Release

PUC Approves Settlement Agreement with Great American Power LLC Concerning Company’s Sales and Marketing Practices

Published on 7/11/2019

Filed under: Electric

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today approved a settlement agreement with Great American Power LLC (Great American) following an investigation into the companies’ marketing and sales practices as a licensed electric generation supplier (EGS) in Pennsylvania.

The Commission voted 5-0 to approve the settlement between Great American and the PUC’s independent Bureau of Investigation & Enforcement (I&E).  On March 28, 2019, the Commission issued for comment the proposed settlement between the company and I&E.

I&E initiated an informal investigation of Great American based on a referral from the PUC’s Bureau of Consumer Services (BCS).  BCS notified I&E of Great American’s failure to obtain local solicitation permits prior to conducting door-to-door marketing and sales activities, as well as the company’s failure to properly notify BCS and electric distribution companies (EDCs) about such activities as required in the Commission’s regulations at 52 Pa. Code, Chapter 111.

As part of the settlement, the company agreed to:

• Revise its marketing practices to potential customers;
• Ensure that its training programs for sales representatives remain compliant with PUC regulations;
• Continue notifying BCS and EDCs of the company’s door-to-door marketing and sales activities on a monthly basis; and
• Pay a civil penalty of $13,500.
   

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

For recent news releases and video of select Commission proceedings or more information about the PUC, visit our website at www.puc.pa.gov. Follow the PUC on Twitter – @PA_PUC for all things utility.  “Like” PAPowerSwitch on Facebook for easy access to information on electric shopping.

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Docket No.:   M-2018-2617335

Contact:

• David Hixson
  Deputy Press Secretary
  717-772-2766
  dhixson@pa.gov