Water Information & Conservation Tips
Below are brochures and fact sheets that gives information on water and tips on water conservation.
PaWARN - Utilities Helping Utilities - Pennsylvania's Water & Wastewater Agency Response Network.
Responsible Utility Customer Protection Act - Water
Consumer Rights and Responsibilities
Responsible Utility Customer Protection Act (Act 201) - Spanish Act 201
Fact sheet explaining how Act 201 affects water customers.
Your Rights and Responsibilities as a Utility Consumer
Booklet that explains a consumer's rights and protections.
Pittsburgh Water and Sewer Authority (PWSA) Fact Sheet
Fact sheet explains what PUC oversight means for Pittsburgh Water and Sewer Authority (PWSA) customers.
Complaints
Learn how to submit a complaint with a public utility. You can also search existing formal complaints.
Get Details811: PA One Call
Homeowners and contractors must call 8-1-1 before starting any digging or excavation project.
Get DetailsNeed More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.