Press Release

PUC Emphasizes Responsibility of Twin Lakes Utilities to Continue Providing Water Service to Customers in Pike County

Published on 8/28/2020

Filed under: Water and Wastewater

Directive to Continue Service Comes as Part of Ongoing Case Involving Future Operations of the Utility

HARRISBURG – The Pennsylvania Public Utility Commission (PUC) today emphasized the responsibility of a small water utility in Pike County – Twin Lakes Utilities Inc. – to continue providing water service to approximately 100 customers while a broader PUC case about the utility’s future continues.

As part of an order issued today by PUC Deputy Chief Administrative Law Judge Joel H. Cheskis, the responsibility of Twin Lakes to continue service to its customers is ongoing.

Twin Lakes is directed to continue to provide service to its customers consistent with the Public Utility Code, the Commission’s orders and regulations and all Commission-approved tariffs of the company until otherwise permitted by the Commission to cease providing service. 

The PUC’s statement today is driven by concerns that Twin Lakes customers may be confused about the status of their service during the pendency of the ongoing case.  The Commission stressed that today’s order from the administrative law judge clearly notes the ongoing responsibility to continue providing service.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

Visit the PUC’s website at www.puc.pa.gov for recent news releases and video of select proceedings. You can also follow us on Twitter, Facebook, LinkedIn, Instagram and YouTube. Search for the “Pennsylvania Public Utility Commission” or “PA PUC” on your favorite social media channel for updates on utility issues and other helpful consumer information.

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Docket No.: P-2020-3020914

Contact:

• Nils Hagen-Frederiksen
  Press Secretary
  717-418-2701
  nhagen-fre@pa.gov