About the PUC
The Pennsylvania Public Utility Commission oversees the nearly 7,000 entities which provide utility services across the state, including:
- Natural gas
- Pipeline transmission of natural gas and hazardous materials
- Motor carrier transportation of passengers and property
- Railroad crossings
- Water and wastewater collection and disposal
The roles and responsibilities of the PUC continues to evolve as the utility marketplace and technology changes and as legislators amend the Public Utility Code.
The mission of the Pennsylvania Public Utility Commission is to balance the needs of consumers and utilities; ensure safe and reliable utility service at reasonable rates; protect the public interest; educate consumers to make independent and informed utility choices; further economic development; and foster new technologies and competitive markets in an environmentally sound manner.
Headquartered in Harrisburg, the PUC also holds regional offices are located in Philadelphia, Pittsburgh and Scranton. The regional offices serve as administrative coordinating points for enforcement officers and administrative law judges.
The PUC employs more than 526 people across 12 distinct offices and bureaus who report to the Executive Director. Employees serve in a variety of roles, including attorneys, rate and service analysts, auditors, economists, engineers, motor transit and railroad specialists, communications specialists, safety inspectors, enforcement investigators, as well as administrative, fiscal, IT and clerical personnel. The PUC regularly has job openings in these areas.
PUC Funding and Budget
The PUC is funded by assessment of the regulated public utilities throughout the state. Subject to budget approval, the PUC assesses utilities up to three-tenths of one percent of gross intrastate revenue to cover the cost of regulation. All assessments are paid into the General Fund of the State Treasury through the Department of Revenue for use solely by the Commission.
The budget for Fiscal Year 2022-23 is $80,091,000 in state funds and $5,183,000 in federal funds, for a total of $85,274,000.
|Rate Requests Received||35||30||28|
|Rate Cases Completed||26||24||22|
Learn More About the PUC
Learn about job opportunities at the PUC as well as other career options in the utility industry.
A group of five commissioners are appointed by the governor to oversee the PUC.
Examine the issues raised by PUC leaders as they testify in front of the House and Senate.
Consumer Advisory Council
The Consumer Advisory Council represents the public on consumer interest matters.
The PUC is dedicated to serving consumers through outreach in the communities we serve.
Get details about upcoming education events near you to learn more about utility services in PA.
Review a historical timeline of the PUC from its creation in 1937 to its 75-year anniversary in 2012.
National Utility Commissions
Learn more about public utility commissions across the United States.
Offices and Staff Directory
The PUC is made up of 12 offices and bureaus. Learn about each one and how to contact them.
See how PUC leaders and their teams connect to ensure the Commission can accomplish important work.
Stay up to date on all the utility news and announcements released by the PUC.
Public Meetings & Hearings
The PUC holds public meetings to act on a variety of utility issues and public hearings on individual cases.
Request for Proposals
The PUC regularly posts requests for proposals for support managing key projects.
Social Media Policy
Read the PUC's User Comment Policy for Social Media - Facebook, Instagram, LinkedIn, Twitter and YouTube.
Utility & Service Types
Get a better understanding of what services are associated with various utility types.
About the PUC
- PUC Actions Related to COVID-19
- Career Opportunities
- Commission Testimony
- Consumer Advisory Council
- Consumer Education
- Contact Us
- National List of Utility Commissions
- Offices and Staff Directory
- Request for Proposals
- Public Meetings & Hearings
- Press Releases
- Utility and Service Types
Learn how to submit a complaint with a public utility. You can also search existing formal complaints.Get Details
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.