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Water Information & Conservation Tips

Below are brochures and fact sheets that gives information on water and tips on water conservation.

PaWARN - Utilities Helping Utilities - Pennsylvania's Water & Wastewater Agency Response Network.

Responsible Utility Customer Protection Act - Water

$aving Water: Room by Room

Be Water Wise

Consumer Rights and Responsibilities

Responsible Utility Customer Protection Act (Act 201) - Spanish Act 201
Fact sheet explaining how Act 201 affects water customers.

Your Rights and Responsibilities as a Utility Consumer
Booklet that explains a consumer's rights and protections.

Pittsburgh Water and Sewer Authority (PWSA) Fact Sheet
Fact sheet explains what PUC oversight means for Pittsburgh Water and Sewer Authority (PWSA) customers.



Learn how to submit a complaint with a public utility. You can also search existing formal complaints.

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811: PA One Call

Homeowners and contractors must call 8-1-1 before starting any digging or excavation project.

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Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.


Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.