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The Pennsylvania Public Utility Commission has jurisdiction over intrastate local, toll and access telephone services and providers, including competitive local exchange carriers. The Commission does not regulate cellular and wireless phone companies, cable TV companies or long-distance companies.


Consumers, such as home owners and business owners, can find helpful information on telephone and internet access.


Area Codes

Due to the increased use of cell phones and multiple lines in households, Pennsylvania has grown to 13 area codes across the state.

Right to Broadband Internet Service

Learn what regulations and programs may apply to you to help bring broadband internet service to your household.

Telecommunications Relay Service

TRS allows people who are deaf, hard of hearing and/or have speech and language disorders to place phone calls with assistive technology.

Telephone Tips

Become familiar with the tips and tools you need to understand telecomm programs and laws, including Lifeline, Do Not Call lists, cells phones, taxes and billing practices.

Consumer Education

Learn about resources available to consumers, like community education events and tips on saving money.

Utility Assistance

Do you need financial assistance for utility services? Find out what programs are available.

Utility Professionals

Utility professionals, including utility employees and attorneys, can review important information on telecommunications issues and policies.

Interconnection Agreements

Businesses hold agreements in the state to interconnect their networks and exchange telecommunications traffic.

Application to Provide Telecomm Services

Review all of the documents needed to apply to provide telecommunications service in the Commonwealth.

911 Service

Find links and resources to learn more about 911 services in Pennsylvania, including a list of 911 coordinators and details on the task force.

Telecomm Laws

Many important laws affect how telecommunication companies are regulated throughout the state.


Links to utility provider websites to view details on current rates and tariffs.


Read annual reports, as well as reports quarterly earnings and customer service.

Not Regulated by the PUC

The Commission does not regulate cellular and wireless phone companies, cable TV companies or long-distance companies. For more information on these, contact your local municipality about cable TV problems or the Federal Communications Commission (FCC) about cellular/wireless phone and long-distance problems.

Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.


Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.