The PA Public Utility Commission manages an eFiling system to allow consumers, utilities and attorneys to conduct certain tasks electronically. The process is more efficient than filing paper documents and eliminates the need for delivery services, especially for time-sensitive filings.
Notice for Electric Suppliers
Suppliers should send their electric choice annual or quarterly reports by overnight delivery to the Commission’s street address (not the post office box):
Secretary Rosemary Chiavetta
Pennsylvania Public Utility Commission
400 North Street
Harrisburg, Pennsylvania 17120
This is in accordance with the Commission’s Secretarial Letter concerning reports filed under 52 Pa Code §§ 54.203, 54.39, 54.40(a), and 62.110 issued July 27, 2020, modifying the Commission’s Emergency Order at Docket Number M-2020-3019362 which has been featured on our COVID-19 page since the date of issuance. You are instructed to retain your mailing’s tracking information as proof of your submittal. Currently, the Commission receives mail delivery ONE day per week and staff of the Secretary’s Bureau usually visits our offices twice a week in an effort to coordinate with mail delivery. Sometimes this is not possible, and staff will receive and process fillings when they are permitted to enter our offices.
However, the Commission’s regulations allow us to give your filing the date you deposited it in overnight delivery, certified mail, or priority mail as the date of filing - regardless when the Commission receives the filing physically in our offices. Emailing these reports to the Secretary does not change the filing date because the date of deposit will become the stamped in filing date. Therefore, emailing the reports to the Secretary only causes duplication and confusion. Your tracking information is important for you to retain in the event your package does not arrive.
The Commission is no longer open for business at its offices in Harrisburg and the public cannot be admitted to the Commission's offices on either the 2nd or 3rd floors of the Commonwealth Keystone Building. Therefore, we can no longer accept hand delivered filings, and we encourage all to use eFiling and eService as much as possible. If you don't have an eFiling account, it is easy to create one.
We also urge the public to file only what is necessary or urgent. The Commission did adopt an Emergency Order on March 13, 2020 preventing all shut offs of utility services.
Filings that CANNOT be eFiled
There are certain filings that cannot be eFiled, such as filings containing confidential or proprietary material, and formal complaints from complainants who are appealing a BCS decision and must file an appeal notice and formal complaint form by mail according to 52 Pa. Code Section 56.172.
There are two options for documents that cannot be eFiled:
1. Submit by mail overnight delivery, certified and priority as well as first class; or
2. Email directly to Secretary Chiavetta at firstname.lastname@example.org.
Secretary Chiavetta has waived the restriction on emailed filings. Fillings that contain confidential and proprietary material and other fillings not able to be eFiled, will be permitted to be filed by email.
Please do not fax filings to the Commission as staff has been directed to work from home and we do not have access to the Commission’s fax machines.
Confidential Security Information (CSI)
If you are submitting Confidential Security Information (CSI), it CANNOT be emailed. Overnight delivery is still the most acceptable method to file CSI, but since mail services have been disrupted, we will make arrangements for hand delivery to the Commission under extraordinary circumstances. Email Secretary Chiavetta if you must file CSI.
Questions or Problems
The Secretary’s Bureau is committed to keeping the workflow of the Commission moving through the process of accepting filings and service of orders, decisions, Secretarial Letters and other documents. If you run into a problem – email the below staff as a group to ensure you get a timely answer.
Christine Hodge, Assistant Secretary and Order/Entry (service) email@example.com
Angel Elwell, Admin Officer, RTK, Tariffs, CSI, 1329 filings firstname.lastname@example.org
Shirley Spunaugle, Manager of Compliance and Assignment (C&A) – (all incoming filings) email@example.com
Jodi Taylor, Legal Supervisor of C&A firstname.lastname@example.org
Ariel Wolfe, Legal Supervisor of C&A email@example.com
Audley Brown, Supervisor of Record Ret-ention firstname.lastname@example.org
eFiled documents have a file size limit of 10 megabytes (MB). Check out eFiling Subscriptions for instructions on why and how to sign up for eFiling. For a list of qualified documents that are eligible for eFiling, see Size of Qualified Documents and Paper Copy Requirements. The PUC also began the Elimination of Additional Paper Copy Filing Requirements.
Benefits of eFiling
- File certain documents electronically without filing paper copies
- Serve documents electronically on other parties if they agree to such service
- Receive electronic service of documents from the Commission
- Get your filing processed faster than submitting a hard copy filing
- Follow the status of your filing online
- Pay any fees associated with your filings online using secure ePay
- Receive service of Commission documents electronically on the same day
- Get electronic receipts of your filings
- Get notified automatically when there is a change to your docketed case (documents being added, removed or changed)
- Receive email notifications anytime a document is filed and served in a case in which you are a party
- Review your electronic filing history
Register for Your eFiling Account
In order to electronically file documents with the Commission, you will first need to create an eFiling user account. If you have not yet created an eFiling user account, you can create an individual account or a corporate account at any time. When registering, you will need to provide your name, the party you represent, mailing address and email address.
Filing Paper Documents
If you do have the capability to open and use an eFiling account, you may file paper documents with the Secretary of the Commission. Filing of paper documents must be sent by overnight delivery to:
Secretary of the Commission
400 North Street
Harrisburg, PA 17120
It is important that you retain the tracking information as proof of submission because during the pandemic emergency, the Commission has limited access to mail delivery.
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Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.