Do you need help paying for your family’s utility services? Find out what financial assistance programs are available. September 30th is the deadline for extended repayment plan options.
Learn More about your optionsThe Pennsylvania Public Utility Commission regulates the many essential utility services that Commonwealth residents and businesses rely on every day. The PUC works to ensure safe and reliable electric, natural gas, pipeline, motor carrier, rail, telecommunications, water and wastewater service at reasonable rates.
From eFiling and eServices to a Consumer Hotline, learn more about how the PUC continues to support utility service in our communities during the coronavirus public health crisis.
PUC Actions Related to COVID-19
Monday, August 2
The Commission offices at the Commonwealth Keystone Building in Harrisburg will reopen for PUC employees and visitors.
Monday, August 9
Offices in Philadelphia, Pittsburgh, Harmarville and Scranton will reopen for PUC employees and visitors.
Note: Scheduled and escorted appointments by visitors are necessary since many PUC employees are still teleworking.
The DPC is a peer-based group of 13 representatives, nominated by their industry or affiliated organization and appointed by the PUC. Creation of the committee was authorized by Act 50 of 2017, which enhance Pennsylvania's Underground Utility Line Protection Act - also known as the "One Call Law." The focus of the DPC is to reduce the number of "hits" on underground lines and utilities.
Damage Prevention Committee pagePublic utility documents available electronically include case dockets, public meeting orders and more.
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
Consumers, utilities and attorneys can easily submit documents to the PUC electronically to save time.
The PUC will hold a telephonic public meeting on Wednesday, September 15, 2021, at 10:00 a.m. Members of the public, the media and others are invited to listen to the telephone conference call. starting at 9:45 a.m.
Interested parties can listen to the meeting by calling
1-888-917-8050, and then entering passcode 9570961# starting at 9:45 a.m.
9/20/2021
Programs Available to Help Income-Eligible Consumers HARRISBURG – In coordination with a national effort to reach those in need of telecommunications…
9/16/2021
Telephonic Hearing Scheduled on October 14 to Gather Public Input from Customers & Concerned Parties Located Outside the Borough of Hanover HARRIS…
9/15/2021
Eleven ETC Designations Statewide Now Enable PA Providers to Access Federal High-Cost Support Funds for Enhanced Voice & Broadband Services HARRIS…
Customer Hotline 1-800-692-7380