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Gas Emergencies

If you smell gas:

1. If indoors, leave your home/building immediately!

  • Do NOT turn on or off lights
  • Do NOT make calls from your telephone land line or you cell phone while at home.
  • Do NOT cause a spark.
  • Leave windows and doors open while exiting, to allow gas to vent outside.
  • Go to Step 3.

2. If outdoors, move away from the area. 

3. Call 9-1-1 and your natural gas utility (if you know the number) from a safe distance, away from the odor.

4. Gas Company service personnel will be dispatched immediately.

5. Wait for the Gas Company service personnel or emergency services personnel to tell you it's safe to return to your home/building.

Pipeline Safety

Learn more about how the PUC oversees pipeline safety standards, including design, installation, operation, inspection, testing, construction, extension, replacement and facility maintenance.

Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.


Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.