Utility Code 110150
The Utility Detail View displays the Utility Information (identified by Utility Code - 110150), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
DUQUESNE LIGHT COMPANY
Utility Code
110150
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
411 SEVENTH AVENUE
MAIL DROP (6-1)
PITTSBURGH PA 15219
Mailing Address
100 SOUTH COMMONS SUITE 118
PITTSBURGH PA 15212
Phone
Fax
Website
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110150 |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00003297 | Closed | 2/11/2000 | COMPLAINANT STATES POWER KEEPS GOING OFF ALOT, ABOUT ONE TIME PER WEEK, SOMETIMES MORE THAN ONCE PER DAY. HE WANTS DUQUESNE LIGHT TO FIX THE PROBLEM THAT KEEPS CAUSING HIS ELECTRIC TO KEEP GOING OFF. AND TOO CHECK COMPANY RECORDS TO VERIFY THIS PROBLEM |
| C-00003340 | Closed | 2/25/2000 | COMPLAINANT STATES SINCE HE FINALIZED HIS DIVORCE SETTLEMENT HE ACQUIRED ALL THE DEBT FOR THE HOSUE INCLUDING THE HOUSE. THERE WAS A HUGE OUTSTANDING BALANCE, AT THIS POINT IN TIME THEY CAN AFFORD $100 PER MONTH AND THEY WILL PAY MORE AS THEY CAN. THEY JUST WANT TO BE ALLOWED TO PAY $100 PER MONTH. |
| C-00003365 | Closed | 3/1/2000 | COMPLAINANT STATES RENTED 2ND FL APARTMENT AT 2433 PIONEER AVE, PITTSBURGH PA 15226, HE RENTED FROM JULY 1999 TO STORE HIS THINGS IN AND THEN TO MOVE IN AFTER HIS SEPTEMBER 18TH, 1999 WEDDING. SINCE HE WASN'T LIVING THERE, HIS ELECTRIC BILL SHOULD HAVE BEEN LOW, HIS FIRST BILL WAS $80.83, 660 KWH. HE PRESENTED THE BILL TO THE LANDLORD WHO LOOKED CLUELESS AND OFFERED A LITTLE TO NO HELP. HE WOULD LIKE THIS ACCOUNT SWITCHED OUT OF HIS NAME AND INTO THE LANDLORD'S NAME. HE FEELS THAT DUQUENSE LIGHT DID A POOR JOB INVESTIGAT- ING THE FOREIGN WIRE DISPUTE AND IT FINALLY NEEDS TO BE RECTIFIED. |
| C-00003369 | Closed | 3/3/2000 | COMPLAINANT STATES SHE IS NOT AWARE OF DECISION MADE ON ST# 0556324 AND SHE IS NOT PAYING ACCORDING TO THAT DECISION. SHE REMEMBERS AT SOME POINT PAYING HER BILL AND THE REP. STATED THAT THAT WAS THE FINAL PAYMENT MADE ON DECISION AND HER SUBSEQUENT PAYMENTS WOULD BE ACCORDING TO DUQUESNE LIGHT'S DECISION MADE FROM FINANCIAL INFORMATION GIVEN TO THEM. SHE WOULD LIKE SOMEONE TO PLEASE RESEARCH AND FIND OUT WHY SHE IS BEING TOLD THAT SHE DIDN'T ABIDE BY A PREVIOUS DECISION HANDED DOWN. |
| C-00003379 | Closed | 3/7/2000 | COMPLAINANT STATES SHE DOES NOT HAVE THE INITIAL PAYMENT FOR THE ARRANGE- MENT THAT WAS SET UP FOR HER DUE IN MARCH. SHE STATES SHE IS OUT OF WORK ON A MEDICAL LEAVE OF ABSENCE WITH NO PAY. SHE WOULD LIKE A WAIVER OR TO LOWER THE INITIAL AMOUNT DUE. |
| C-00003406 | Closed | 3/13/2000 | COMPLAINANT STATES COMPLAINT IS THAT THEIR POWER HAS BEEN OFF TO MANY TIMES IN ONE YEAR THEIR POWER HAS BEEN OFF AT LEAST TEN TIMES, AND THIS IS NOT ACCEPTABLE. WANTS DUQUESNE TO FIX SOURCE OF THE PROBLEM. |
| C-00003427 | Closed | 3/16/2000 | COMPLAINANT STATES SLAVIA PRINTING IS LOCATED ON MCNEILLY ROAD APPROXIMATELY 100 YARDS FROM A DUQUESNE LIGHT SUBSTATION. STARTING IN MAY 1998 THEIR BUIL- DING STARTED EXPERIENCING 130-140 VOLTS OF POWER ON THEIR 115 LINES. THE SUBSTATION WAS RUNNING ON A MANUAL TAP SYSTEM, WHICH COULD NOT REGULATE THE VOLTAGE AS THE DEMAND DECREASED. THEIR BUILDING AT OFF-PEAK HOURS RECEIVED ABOVE THE ALLOWABLE RANGE FOR DUQUESNE RESULTING IN LOST PRODUCTION, EQUIPME- NT FAILURE AND VALUABLE LOSS OF TIME. THEY FEEL THAT THE COMMISSION SHOULD FINE DUQUESNE FOR NOT PROVIDNG A LEVEL OF SERVICE. ALSO THEY FEEL THAT THEY WERE OVERBILLED FOR THE LEVEL OF SERVICE THEY ARE RECEIVING. |
| C-00003434 | Closed | 3/20/2000 | COMPLAINANT STATES WORKMAN ENTERED HER PROPERTY AND CARELESSLY USED EQUIPMENT TO PRUNE LARGE TREE AND TALL PINES, WITHOUT CONCERN TO APPEARANCE AND PRESER- VATION OF ENVIRONMENT. THE RESULTS ARE BROKEN SPRINKLER HEADS AND CONNECTOR; CHOPPED OFF TOTAL TOP OF TREES; DENUDED ONE TOTAL SIDE OF LARGE TREE, RUINED BANK OF HOSTAS AND PULLED OUT PLANTS WHEN GATHERING TRIMMED MATERIALS. SHE STATES THE MEN BEHAVED IN A RUDE MANNER. SHE WANTS TO REPLACE DAMAGED/ RUINED HOSTAS OR PAY FOR SAME. ALSO TO PAY FOR REPAIR OF SPRINKLER SYSTEM ($145). |
| C-00003458 | Closed | 3/27/2000 | COMPLAINANT STATES IN NOVEMBER OF 1998 HER USAGE HAD AN UNUSUAL AND UNEXPLAI- NED INCREASE. SINCE SHE HAS MADE NO CHANGES IN HER USAGE, SHE REPORTED IT TO DUQUESNE. THE COMPANY DIDN'T INVESTIGATE TO SEE WHAT HER PROBLEM WAS. AFTER NOT PAYING HER BILL FOR NINE MONTHS, SHE GOT THEIR ATTENTION AND THEY INVESTIGATED. SHE FEELS THAT HER BILL SHOULD BE ADJUSTED. |
| C-00003484 | Closed | 3/30/2000 | COMPLAINANT STATES SHE CONTACTED DUQUESNE LIGHT IN REGARDS TO A TERMINATION NOTICE THAT SHE RECEIVED IN NOVEMBER OF 1999. PRIOR TO THIS SHE MAINTAINED ALL MONTHLY PAYMENTS SHE INFORMED THEM THAT SHE HAD A FIRE AT HER RESIDENCE AND HAD TO HAVE HER WHOLE HOME RE-WIRED AND THERE WAS NO ELECTRICITY SHE WAS INFORMED. AS OF 1/27/00 HER WIRING HAS BEEN COMPLETED, AND SHE HAD TO PAY FOR THIS OUT OF HER OWN POCKET IN THE AMOUNT OF $3,500. SHE WANTS TO CONTIN- UE TO HAVE SERVICE FROM DUQUESNE ON SOME TYPE OF BUDGET THAT IS AFFORDABLE AND TO FINALLY CLEAR UP HER DEBT. |
| C-00003509 | Closed | 4/6/2000 | COMPLAINANT STATES HE HAS POWER LINES THAT ARE IN THE TREES IN THEIR FRONT YARD. DUQUESNE LIGHT TREE CUTTING CONTRACTOR KEEPS COMING BACK TO CUT THE BRANCHES. HE STATES HE HAS REQUESTED DUQUESNE LIGHT TO COME AND CUT THE TREES DOWN. THEY DID IT FOR HIS NEIGHBOR OF COURSE, HE WORKS FOR DUQUESNE LIGHT. HE WANTS THE TREES CUT DOWN. |
| C-00003565 | Closed | 4/20/2000 | COMPLAINANT STATES AT HER PREVIOUS ADDRESS AT HOWE STREET, PITTSBURGH HER ELECTRIC BILL WAS COMPLETELY OUT OF LINE WITH HER APARTMENT & THOSE LIVING IN BUILDING. SHE DOESN'T UNDERSTAND HOW ONE PERSON LIVING ALONE COULD USE AS MUCH ELECTRICITY AS DUQUESNE STATES SHE DID. SHE WANTS DUQUESNE TO REDUCE THE AMOUNT OWED TO BE AN AVERAGE FROM PREVIOUS ELECTRIC BILLS AND THOSE SHE HAS PAID IN HER PRESENT RESIDENCE. |
| C-00003589 | Closed | 4/24/2000 | COMPLAINANT STATES FROM 3/8/98 TO 7/99 (17 MONTHS) DUQUESNE LIGHT COULD NOT AND WOULD NOT BILL HIM. DURING THAT PERIOD HE TALKED TO OVER TEN INDIVIDUALS AT DUQUESNE LIGHT OR SARGENT ELECTRIC. HE WANTS DUQUESNE TO BILL HIM FROM 3/8/98 TO 10/31/98, AND SINCE DUQUESNE REFUSED TO PUT ACCOUNT IN MS. GOUGHLER 'S NAME, LET THEM COLLECT FROM HER FROM 11/1/98 - 9/9/99 (HER OCCUPANCY). |
| C-00003590 | Closed | 4/24/2000 | COMPLAINANT STATES VERSA-FAB HAS EXPERIENCED SEVERAL POWER OUTAGES, WHEN THEY HAVE SUDDENLY LOST POWER. SOME WERE DUE TO BAD WEATHER AND OTHER WERE UNKNOWN. THESE OUTAGES NOT ON HAVE A SERIOUS EFFECT ON THEIR PRODUCTION, BUT THEY ARE ALSO HAVING A VARIETY OF ATTRIBUTABLE MACHINE TOLL FAILURES. THEY WANT ASSISTANCE TO RECEIVE A FAIR AND JUST RESOLUTION TO THIS COMPLAINT. |
| C-00003604 | Closed | 4/27/2000 | COMPLAINANT STATES DUQUESNE LIGHT WILL NOT TAKE ANYTHING INTO CONSIDERATION CONCERNING HER BUDGET PAYMENT. SHE STATES FIRST OFF ALL HER BILL WAS PAID OFF LAST YEAR. THEN SHE HAD A BASE BOARD ELECTRIC HEATER INSTALLED IN HER NEW ADDITION. SHE HAS DONE EVERYTHING THAT DUQUESNE HAS TOLD HER TO DO IN APPLYING FOR HELP. SHE WANTS HELP IN FIGURING OUT A BUDGET PAYMENT THAT SHE CAN AFFORD AND THAT DUQUESNE LIGHT WILL ACCEPT. |
| C-00003619 | Closed | 5/2/2000 | COMPLAINANT STATES HE WOULD LIKE TO HAVE THE POWER LINES RUNNING THROUGH HIS YARD AT 1901 ADDISON AVENUE & HIS NEIGHBORS YARD AT 1899 ADDISON AVENUE REMOVED. HE STATES THAT THIS LINE FEEDS RENTAL PROPERTY AT 1926 ANTOINETTE AVENUE, WEST MIFFLIN, PA 15122. ACCORDING TO HIS DEED, A 15 FOOT RIGHT OF WAY AT THE END OF HIS PROPERTY IS FOR UTILITIES. BOTH THE POLES AT 1899 & 1901 ADDISON AVE. ARE WELL PAST THE 15 FOOT RIGHT OF WAY. WANTS THE PUC TO COMPEL DUQUESNE LIGHT TO FEED THE ELECTRICAL POWER AT 1926 ANTOINETTE AVENUE FROM PRE-EXISTING UTILITY POLES ON ANTOINETEE AVENUE. |
| C-00003643 | Closed | 5/8/2000 | COMPLAINANTS STATE THAT DUQUESNE LIGHT COMPANY WAS IN VIOLATION OF THE PUBLIC UTILITY CODE 66 P.S. 1501 IN FAILING TO FURNISH AND MAINTAIN ADEQUATE, EFFIC- IENT, SAFE AND REASONABLE SERVICE AND FACILITIES. IN FAILING TO MAKE ALL REPAIRS, CHANGES, ALTERNATIONS, SUBSTITUTIONS, EXTENSIONS AND IMPROVEMENTS IN OR TO SUCH SERVICES AND FACILITIES AS SHALL BE NECESSARY AND PROPER FOR THE ACCOMMODATIONS, CONVENIENCE AND SAFETY OF ITS PATRONS, EMPLOYEES AND PUBLIC. IN FAILING TO PROVIDE SERVICE WHICH WAS REASONABLY CONTINUOUS AND WITHOUT UNREASONABLE INTERRUPTIONS OR DELAY, ALSO FAILING TO PROVIDE SERVICE AND FACILITIES IN CONFORMITY WITH THE REGULATIONS AND ORDERS OF THE COMMISS- ION. THEY WANT DUQUESNE LIGHT TO BE LIABLE TO COMPLAINANTS FOR DAMAGES AS REQUESTED IN COMPLAINT EXHIBIT B. |
| C-00003649 | Closed | 5/10/2000 | COMPLAINANT STATES THERE IS A TELEPHONE POLE THAT IS LITERALLY THREE FEET FROM THE CORNER OF THE BUILDING THAT HE IS GOING TO BUY AT 1586 ELECTRIC AVENUE. HE NEEDS TO HAVE ACCESS TO THIS AREA TO INSTALL A FRENCH DRAIN TO PREVENT FURTHER WATER DAMAGE. BECAUSE OF THE POSITION OF THIS POLE THERE IS NO WAY TO GRADE GROUND SLOPING FOR DRAINAGE. HE STATES AFTER MONTHS OF DISCUSSION, DUQUESNE LIGHT COMPANY HAS NOT PRODUCED ANY WRITTEN AGREEMENTS OR HAVE NOW CHOSEN TO IGNORE HIS REQUEST FOR RELIEF FROM THIS HARDSHIP. HE WANTS DUQUESNE LIGHT DEMANDED TO SHOW THEIR PROOF OF PERMISSION TO BE ON THIS PROPERTY OR TO MOVE THE POLE IMMEDIATELY. |
| C-00003664 | Closed | 5/15/2000 | COMPLAINANT STATES EVERYTIME THE WIND BLOWS, THEIR ELECTRICITY GOES OFF. IT IS NOW 2:00 P.M. AND SO FAR THEY HAVE COUNTED NINE TIMES SINCE EARLY THIS MORNING. THEY ARE TIRED OF RESETTING THEIR CLOCKS, REBOTTING THE COMPUTER AND REPLACING FUSES IN THEIR AIR CONDITIONING UNIT. HE WANTS DUQUESNE LIGHT COMPANY TO DO SOMETHING, ANYTHING TO STABILIZE AND IMPROVE THE ELECTRICAL SERVICE IN THEIR COMMUNITY. |
| C-00003671 | Closed | 5/17/2000 | COMPLAINANT STATES ALL THAT SHE IS ASKING IS TO HOLD THE PAYMENT OF $293 FOR MAY 24TH, SHE STATES THAT SHE WILL HAVE THE MONEY BY THE FIRST OF JUNE. AND SHE WILL PAY THE BILL THEN. SHE WANTS HELP TO KEEP HER LIGHTS ON FOR THE RE- ASON THAT SHE NEEDS A CPAP MACHINE EVERY NIGHT. |
| C-00003679 | Closed | 5/19/2000 | COMPLAINANT WOULD LIKE MONTHLY PAYMENTS OF $150 INSTEAD OF $205. |
| C-00003709 | Closed | 5/31/2000 | COMPLAINANT STATES IS DISABLED AND REQUEST A PHONE HEARING WITH CONFERENCE CALL AT (724) 770-0335 BETWEEN 10 AM TO 3 PM MONDAY - FRIDAY. THEY WANT THE SURGES TO BE STOPPED, TRIM THE WOODS, A POLE HAS TO BE REPLACED. ALSO THEY WOULD LIKE POLITE CUSTOMER SERVICE PEOPLE & TECHNICICANS TO COME TO THEIR HOUSE. |
| C-00003722 | Closed | 6/2/2000 | COMPLAINANT STATES AS YOU CAN SEE BY LOOKING AT AN ELECTRIC BILL FROM DUQUES- NE LIGHT, THE TRANSITION CHARGE IS ALMOST EQUAL TO THE GENERATION AND DISTRI- BUTION COSTS/CHARGES. BUT BY LOOKING AT THE DESCRIPTION OF WHAT TRANSITION COSTS/CHARGES ARE ON THE BACK OF THE BILL, IT IS IMPOSSIBLE TO UNDERSTAND BY THE "WRITE-UP" WHAT THEY ARE. HE FEELS THAT THEY SHOULD CHANGE THE WORDING ON THE UNDERSTANDING OF THE BILL (BACK SIDE) SO THAT PEOPLE CAN PROPERLY UNDERSTAND WHAT THEY ARE PAYING FOR. |
| C-00003730 | Closed | 6/2/2000 | COMPLAINANT STATES HE WANTS TO TELL DUQUESNE LIGHT COMPANY THAT HE WILL PAY THE BUDGET AMOUNT PLUS $100 UNTIL THE $600 IS PAID IN FULL, THERE AFTER HE CAN PAY THE BUDGET AMOUNT PLUS $60. HE STATES THAT HE WILL ALSO APPLY FOR ANY LOW INCOME PROGRAMS THAT ARE AVAILABLE TO HIM AS HE IS UNABLE TO AFFORD $600 AT ONE TIME. HE STATES HE CAN'T DO THIS BECAUSE HE IS ON A FIXED INCOME AND IS DISABLED. |
| C-00003739 | Closed | 6/7/2000 | COMPLAINANT STATES THE FACT THAT THE TRANSITION CHARGE REMAINS ON ELECTRIC BILL IS THE COMPLAINT. HER UNDERSTANDING WAS THAT THE UTILITY USED THIS TO RECORD LOSSES "STRANDED" BY DEREGULATION. SHE STATES THAT DUQUESNE LIGHT SOLD ALL ITS GENERATION FACILITIES AS OF 5/1/00 TO ORION POWER MIDWEST L.P. SHE WANTS TO KNOW WHO IS GETTING THE TRANSITION CHARGE AND WHY. |
Showing results 576 - 600 of 5817
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