Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00981315 | Closed | 3/17/1998 | COMPLAINANT STATES A BILL WAS RECEIVED OF $8,442.48 FOR A BILL THAT COULD NOT POSSIBLY BE CORRECT AND AFTER CONTACTING COMPANY WAS TOLD EVEN IF A LIGHT WAS LEFT ON WOULD ONLY AMOUNT TO $6 PER MONTH. COMPLAINANT STATES A TENANT IN THE BUILDING OCCUPYING THE SECOND FLOOR AND THE FIRST FLOOR HAS BEEN VACANT EX- CEPT FOR STORAGE FOR SECOND FLOOR APT. COMPLAINANT WOULD LIKE THIS BILL BE CHANGED TO THE NAME OF THE SECOND FLOOR TENANT. |
| Z-01116181 | Closed | 9/10/2002 | COMPLAINANT STATES A BUDGET AMOUNT OF $131 IS MORE THAN HE CAN PRESENTLY AFFORD DUE TO THE FACT THAT HE LIVES ON A MONTHLY GOVERNMENT CHECK WHICH IS HIS ONLY INCOME. |
| C-20066076 | Closed | 4/3/2006 | COMPLAINANT STATES A CONTRACTOR FOR PPL ELEC. CUT DOWN 19 WHITE PINES TREES FROM HIS PROPERTY AND HE WANTS REIMBURSED FOR THE AMOUNT OF THE TREES. |
| Z-01032289 | Closed | 1/17/2002 | COMPLAINANT STATES A DIFFERENT POWER CO. HE STATES THE POWER CO WANTS TO MUCH MONEY. HE WOULD LIKE TO SET UP REASONABLE PAYMENTS. |
| C-00992999 | Closed | 11/9/1999 | COMPLAINANT STATES A MEDICAL REPORT FROM HEART DOCTOR WAS MAILED TO ALL HER UTILITIES ONLY PP&L SAID THEY DIDN'T RECEIVE THEIRS. MONTHS AGO, THE REASON SHE COULDN'T KEEP UP HER $200 PAYMENT WAS BECAUSE SHE HAD TO TAKE IN HER DAUGHTER & HER THREE CHILDREN. STATES DAUGHTER HAS BEEN GONE SINCE APRIL OF 1999. SHE CALLED PP&L AND TOLD THEM WHAT HAPPENED, & SHE TOLD THEM SHE WOULD PAY $300 A MONTH TILL PAYMENTS THAT SHE MISSED WERE CAUGHT UP. EXPECTS PP&L TO STICK TO THEIR AGREEMENT AND NO THEY WANT HER TO PAY $1,000 WHICH SHE CAN'T COME UP WITH. |
| C-00014775 | Closed | 1/29/2001 | COMPLAINANT STATES A NEW METER WAS INSTALLED AT THEIR EXPENSE AND THE FIRST READING WAS IN ERROR. THE METER WAS INSTALLED BETWEEN SEPTEMBER 1 & OCTOBER 24, 2000. THE BILL FOR NOVEMBER 30, 2000 WAS $8,711.99. THEY WANT TO PAY AN AVERAGE BILL OF NOVEMBER, 2000. IT IS IMPOSSIBLE FOR THEM TO USE THE AMOUNT OF ELECTRICITY THAT HAS BEEN CHARGED. |
| F-2023-3040665 | Closed | 5/8/2023 | Complainant states a past amount from the previous tenant was placed under her name. |
| C-20031892 | Closed | 11/6/2003 | COMPLAINANT STATES A PAYMENT WAS LOST IN MAIL AND SERVICE WAS GOING TO BE SHUT OFF. THEY RECEIVED A NEW JUDGEMENT AND CAN NOT AFFORD IT. THEY WANT TO CONTINUE WITH THE ORIGINAL JUDGEMENT. |
| C-00968527 | Closed | 10/4/1996 | COMPLAINANT STATES A PROBLEM WAS FOUND IN THE METER BASE AND RESPONDENT WAS ASKED TO REPLACE THE METER WHICH WAS DONE. SINCE THE COMPLAINANT FEELS THIS WAS THE CAUSE FOR EXTRA USAGE, HE IS ASKING RESPONDENT TO ADJUST THE BILL TO REFLECT UNINTENTIONAL USAGE. |
| Z-00373495 | Closed | 7/31/1997 | COMPLAINANT STATES A REP FROM PPL TURNED THE ELEC OFF AND WAS TELLING OTHER INDIV HOW MUCH THE COMPLAINANT OWES. COMPLAINANT STATED THIS REP WAS VERY RUDE AND UNPROFESSIONAL. COMPLAINANT STATES A LETTER WAS RECEIVED A COUPLE WKS LATER TO PAY AN AMOUNT PLUS LATE CHARGES. COMPLAINANT WOULD LIKE SOMETHI TO BE DONE TO THE REP FOR BEING RUDE AND CANNOT AFFORD TO PAY THE AMOUNT DUE |
| C-00981831 | Closed | 9/29/1998 | COMPLAINANT STATES A TENANT DID NOT PAY ELECTRIC BILL AND THE OUTSTANDING BALANCE WAS PLACED IN COMPLAINANTS ACCOUNT. COMPLAINANT STATES THERE WAS AN INVESTIGATION OF FOREIGN LOAD WIRING AND THIS WAS REMEDIED. COMPLAINANT SAYS IN THE CONTRACT IT CLEARLY STATES TENANTS WILL BE RESPONSIBLE FOR OWN ELEC- TRIC AND COMPLAINANT WILL NOT ASSUME THE RESPONSIBILITY FOR THE TENANT'S BILL AND WOULD LIKE THE PUC TO PRUSUE TRACEY L. O'BRIEN, TENANT, FOR THE BALANCE DUE. |
| C-00981611 | Closed | 6/29/1998 | COMPLAINANT STATES A TENANT FILED A COMPLAINT STATING THE HALLWAY LIGHT WAS CONSIDERED "FOREIGN LOAD" AND THE ACCOUNT WAS TRANSFERED INTO THE COMPLAINANT NAME AND IN FACT THE LIGHT SWITCH AND THE FUSE BOX IS LOCATED INSIDE THE TENANTS APARTMENT AND WOULD LIKE THE TENANT TO BE RESPONSIBLE FOR THE BILL & BE CREDIT THE AMOUNT TO THE COMPLAINANTS BILL |
| F-2010-2208076 | Closed | 11/1/2010 | Complainant states account from tenant that had foreign load all put in her name when amount was minimal. She would like the PUC to split bill 90% to tenant and 10% to be paid by her since tenant also vacated early and cut 220 power lines without notice. |
| C-00003240 | Closed | 1/26/2000 | COMPLAINANT STATES ACCOUNT NUMBER IS 28641-21006, HE IS AN 89 YEAR OLD MALE, AND HE HAS RESIDED AT HIS ADDRESS SINCE 1948. HIS HEAT AND HOT WATER IS GAS DRIVEN, NOT ELECTRIC. AFTER HIS WIFE PASSED AWAY HE MOVED HIS BEDROOM TO THE FIRST FLOOR. HIS ELECTRIC USAGE IS CONFINED TO LIGHTS, TV USAGE AND OCCASSIO- NALLY USING A STOVE AND CLOTHES WASHER & DRYER. AFTER RECEIVING A JANUARY BILL FOR $218.20, HIS SON SUGGESTED THEY LOOK AT HIS PAST THREE YEAR BILLS. HIS PAST HISTORY INDICATES USAGE OF $40 TO $50 PER MONTH. WANTS A REFUND OF $728.73 TO HIM (ACTUAL $1,178.73 LESS AVERAGE BILLING $450.00, DIFFERENCE OF $728.73 AND TO FURTHER CORRECT ANY FUTURE BILLING PROBLEMS WHICH CAUSE THESE INCORRECT BILLING SPIKES. |
| C-2010-2179590 | Closed | 5/20/2010 | Complainant states additional $279.47 added to bill which should not be. She would like the PUC to remove the extra $279.47 from bill. |
| C-00015568 | Closed | 6/8/2001 | COMPLAINANT STATES ADDRESS AT THE TIME OF THIS COMPLAINT WAS 5170 LAKESHORE DRIVE, TOBYHANNA, PA 18466. SHE HAD CALLED ON 3/11/99 TO HAVE SERVICE CONNECTED, SHE CALLED AT LEAST THREE TIMES AFTER THAT STATING NEVER RECEIVED A BILL. THEY HAD A METER READER COME OUT AND THEY STILL NEVER RECEIVED A BILL. SHE WANTS THE PUC TO HAVE PP&L ADMIT THAT THEY DID NOT DO THEIR JOB PROPERLY. |
| C-20030757 | Closed | 7/18/2003 | COMPLAINANT STATES AFTER 4 YEARS PPL SENT HIM A BILL FOR $4,000 EXTRA SAYING THEY BILLED FOR RESIDENTIAL INSTEAD OF COMMERCIAL. HE WANTS THEM TO REMOVE THE MONEY THEY WANT TO CHARGE FOR THEIR ERROR. |
| F-01311417 | Closed | 6/19/2003 | COMPLAINANT STATES AFTER THE NEW METER WAS INSTALLED THE KWH WENT UP MORE THAN 3,000 A MONTH THEN THE PREVIOUS OWNERS BILLS. COMPLAINANT WOULD LIKE A DIFFERENT METER PUT ON TO COMPARE THIS METER WITH ANOTHER METER. |
| F-2023-3042229 | Closed | 8/7/2023 | Complainant states after their service was started, they did not receive a bill and account number until five months later, totaling $4,032.77 and now allowing them the opportunity to shop for other suppliers. |
| Z-00610473 | Closed | 7/27/1999 | COMPLAINANT STATES AGREED UPON ARRANGEMENT BETWEEN PP&L OF PAYING $100 EXTRA ON TOP OF REGULAR BILL, THIS IS IMPOSSIBLE FOR HIM TO PAY EACH MONTH. WILL PAY PP&L HIS BUDGET AMOUNT PLUS $25 EACH MONTH UNTIL HIS BALANCE IS PAID IN FULL. |
| Z-00691455 | Closed | 12/3/1999 | COMPLAINANT STATES AMOUNT AGREED UPON IS TOO HIGH BECAUSE HER HUSBAND BEING THE ONLY ONE WORKING AT THIS TIME. AND HE HAS BEEN OUT OF WORK DUE TO A BIKE ACCIDENT AND WILL NOT BE ABLE TO RETURN UNTIL HIS DOCTOR GIVE HIM THE O.K. BUT THE RENT IS ABOUT TWO MONTHS DUE AND SHE HAS TO WORK OR GET HER RENT TOGETHER OR SHE WILL LOSE HER PLACE. IN MEANTIME SHE CAN PAY $15 OVER THE AMOUNT DUE. |
| Z-00641302 | Closed | 10/12/1999 | COMPLAINANT STATES AMOUNT OF PAYMENTS TO PP&L WAS BASED ON HOUSEHOLD INCOME THAT HAS CHANGED. IT SHOULD ONLY BE BASED ON HER INCOME AND NOT HER SON'S, HE IS NOW A FULL TIME COLLEGE STUDENT. ALSO THE INITIAL AMOUNT WANTED FOR HER TO PAY OUT IS UNATTAINABLE, WOULD LIKE IT CUT DOWN TO HALF AROUND $300. WOULD LIKE TO GET A PAYMENT THAT SHE CAN AFFORD. |
| Z-00714674 | Closed | 1/31/2000 | COMPLAINANT STATES AMOUNT OF THE SPECIAL BUDGET ARRANGEMENT IS WHAT COMPLAINT IS ABOUT. IF SHE COULD AFFORD $210 PER MONTH FOR A ELECTRIC BUDGET, THEN SHE WOULDN'T BE IN THIS SITUATION. WANTS PP&L TO BE INFORMED TO SEND ANY AND ALL INFORMATION ABOUT THE SPECIAL PROGRAMS TO HELP WITH HER BILL. SHE WOULD ALSO LIKE HER BUDGET AMOUNT LOWERED AND NOT TO TERMINATE HER SERVICE. |
| C-20030583 | Closed | 6/25/2003 | COMPLAINANT STATES AMOUNT OWED IS INACCURATE AND HE NEEDS MORE TIME. HE WANTS MORE TIME TO GET CAUGHT UP. |
| C-00003774 | Closed | 6/19/2000 | COMPLAINANT STATES AMOUNT THAT SHE HAS TO PUT DOWN BY 6/22/00 IN ORDER TO KEEP UP WITH HER AGREEMENT IS EXTREMELY HIGH CONSIDERING THE FACT THAT HER INCOME LEVEL IS NOT SUFFICIENT TO MEET HER MONTHLY EXPENSES. SHE WANTS THE PUC TO LOWER THE AMOUNT THAT SHE NEEDS TO GIVE BY 6/22/00 AND TO ALSO CONSI- DER LOWER HER MONTHLY PAYMENTS ON A TEMPORARY BASIS. |
Showing results 4926 - 4950 of 11854
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