Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20031351 | Closed | 9/29/2003 | COMPLAINANT STATES POWER IS OUT TOO OFTEN. HE WANTS THEM TO TRIM TREES AND BRUSH AROUND POWER LINES. |
| C-00004614 | Closed | 12/28/2000 | COMPLAINANT STATES POWER OUTAGES STARTING AGAIN AFTER 14 IN 1999 IS HIS COMP- LAINT. HE STATES ONLY THIS SMALL AREA IS ALWAYS OUT & NONE OF THE IMMEDIATE AREAS ARE. HE STATES HE WANTS THE PUC TO MAKE SURE THAT HIS POWER STAYS ON. |
| C-20028474 | Closed | 9/9/2002 | COMPLAINANT STATES POWER SHUTS DOWN APPROXIMATELY 3 TIMES A WEEK. WHEN SHE REPORTED THESE OUTAGES, SHE WAS GIVEN VARIOUS REASONS FOR THEM. SHE LOSES HER MESSAGES ON ANSWERING MACHINE AND HAS TO RESET NUMEROUS APPLIANCES. SHE BELIEVES THE PROBLEM IS A SUBSTATION TRANSMITTER OR TRIP PROBLEMS. SHE WANTS PUC TO MAKE SURE PPL FIXES THE PROBLEM WITHIN 30 DAYS. |
| Z-01282547 | Closed | 7/11/2003 | COMPLAINANT STATES POWER WAS SHUT OFF AND REPRESENTATIVE OF COMPANY SLANDERED THEIR NAMES. THEY WANT POWER RESTORED. |
| C-00970808 | Closed | 9/19/1997 | COMPLAINANT STATES POWER WAS SHUT OFF AND TURNED BACK ON SERVERAL TIMES AND BILLS WERE PAID AND ONE TIME IT BLEW A COMPRESSOR TO A WALK IN FREEZER AND WOULD LIKE THE DEPOSIT BACK, REPLACE THE COMPRESSOR FOR $1,700 AND LOSS OF EMPLOYEES OF $320 |
| C-20029148 | Closed | 12/30/2002 | COMPLAINANT STATES POWER WAS SHUT OFF FROM 9:00 A.M. TO 1:05 P.M AND HE WAS TOLD IT WAS FOR MAINTENANCE. IT WAS TO RELOCATE A POLE FOR UNIVERSITY OF SCRANTON. PPL WOULD NOT WORK WITH BUSINESS OWNERS TO ACCOMODATE A BETTER TIME PERIOD. HE WOULD LIKE TO BE REIMBURSED FOR LOST SALES, PAYROLL AND EXPENSES. |
| C-20016205 | Closed | 9/19/2001 | COMPLAINANT STATES PP & L HAD NO RECORD OF THE COMPLAINANT UNTIL THEY CALLED TO CHECK ON A BILL. THEY THEN BILLED THEM FOR THE FULL TIME THEY WERE THERE. THEY DO NOT FEEL THEY SHOULD HAVE TO PAY PAST DUE OR INTEREST CHARGES FOR THIS TIME SINCE THEY NEVER RECEIVED A BILL SINCE THE COMPANY DID NOT KNOW THEY WERE THERE. |
| C-00003605 | Closed | 4/25/2000 | COMPLAINANT STATES PP&L AND HIM IN OCTOBER 199 HAD A BUDGET PAYMENT AGREE- MENT OF $70 A MONTH, WHICH THEY NOW SAY THAT THEY MISCALCULATED THE USAGE FROM HIS APARTMENT. WHICH DOES NOT APPLY ANY MORE. WITHOUT INFORMING CLEARLY UNDER SEPARATE COMMUNICATION, PP&L INCREASED HIS BUDGET TO $90 A MONTH. THEN PP&L THREATENED HIM WITH TERMINATION AND DEMANDED HIM TO PAY $90 A MONTH. HE WANTS PP&L TO BE FORCED TO WORK WITH HIM. |
| F-00567912 | Closed | 11/12/1999 | COMPLAINANT STATES PP&L BILL 12/21/98 - 1/21/99 WAS TRIPLE USUSAL AMOUNT AND 1/21/99 - 2/22/99 MORE THAN DOUBLE USUAL AMOUNT WITHOUT ANY APPARANT CAUSE. STATES THERE WAS NO CHANGES IN OCCUPANCY, APPLIANCES OR OCCUPANT BEHAVIOR EITHER PRIOR TO OR SUBSEQUENT TO THESE BILLS. WANTS TO DETERMINE THE POSSIBILITY OF AN EROR, POSSIBLY BY METER READER IF NOT THE METER, STATES THERE ARE TWO SEPERATE METERS FAIRLY CLOSE TOGETHER ON THE SAME OUTSIDE WALL AND HAVE PP&L CANCEL EXTRA ORDINARY CHARGES FOR PERIOD 12/21/99 - 2/22/ 99 AS NEITHER PP&L OR HER CAN EXPLAIN THE HUGE INCREASE. |
| C-00992814 | Closed | 9/15/1999 | COMPLAINANT STATES PP&L BILLED THEM FOR THE FULL BACK AMOUNT OWED WHILE HE WAS MAKING USUAL "AGREED-UPON" MONTHLY PAYMENT. HE CAN'T PAY THE FULL AMOUNT BUT WILL MAKE THE EXTRA $15 EACH MONTH UNTIL BALANCE IS PAID IN FULL. |
| C-00981444 | Closed | 4/20/1998 | COMPLAINANT STATES PP&L CAME TO THE ADDRESS SHE WAS RENTING AND FOUND FOREIGN LOAD AT WHICH TIME PUT SERVICE IN LANDLORD'S NAME. COMPLAINANT FEELS THE $332 BALANCE THAT REMAINS SHOULD BE THE LANDLORD'S RESPONSIBILITY NOT HERS. |
| C-00992202 | Closed | 3/4/1999 | COMPLAINANT STATES PP&L CHANGED BILLING FOR ELECTRIC SERVICE TO MOTHER'S HOUSE TO NEW BUYERS. NEW BUYERS WITHOUT HIS OR HIS MOTHER'S CONSENT HAD BILL CHANGED BACK TO HIS MOTHER'S NAME. HAS BEEN RECEIVING HARASSING PHONE CALLS THREE TIMES IN A WEEK. HE STATES HIS MOTHER DOESN'T OWE THIS MONEY, HE WOULD LIKE FOR PP&L TO REIMBURSE HIM FOR HIS TIME HE IS ASKING FOR $500 REIMBURSEMENT FOR THE TIMES HE HAS TRIED TO EXPLAIN. |
| C-00003854 | Closed | 6/29/2000 | COMPLAINANT STATES PP&L CLAIMS THAT THEY COULDN'T READ THE METER SINCE 7/21/ 98. HOWEVER, THE SHRUBBERY WAS TRIMMED AFTER RECEIVING EACH LETTER AND THE CUSTOMER WAS NOT REQUESTED TO READ THE METER UNTIL 16 MONTHS AFTER THAT DATE. PP&L DIDN'T RESPOND TO THE CUSTOMER'S DAUGHTER AND THE CUSTOMER'S CALL OF 12/28/99 UNTIL 3/1/00 WHEN THE METER WAS FINALLY READ. SHE WANTS THE PUC TO TELL PP&L THAT THE CUSTOMER WILL PAY THE ACTUAL BILL FOR ELECTRIC USAGE EACH MONTH PLUS $50 TO DEDUCT $900 FROM THE BILL DUE TO THEIR NEGLIGENCE IN TAKING 16 MONTHS TO READ THE METER. |
| Z-00705234 | Closed | 12/31/1999 | COMPLAINANT STATES PP&L DEMANDS THAT THEY PAY THE FULL OVERDUE BALANCE, NO QUESTIONS ASKED. STATES IS JUST COMING OFF OF A FORECLOSURE AND CAN'T COME UP WITH THAT AMOUNT OF CASH OVERNIGHT. WANTS TO PAY CURRENT DUE EACH MONTH, PLUS AN ADDED $20, AND WOULD LIKE TO PAY THIS OFF EARLY. |
| C-00993146 | Closed | 12/27/1999 | COMPLAINANT STATES PP&L DETERMINED THAT A 60 WATT BULB IN THE BASEMENT OF APT # 1 648 WEST MAIN STREET, BLOOMSBURG, PA WAS CONNECTED TO ANOTHER APART- MENT UNIT. STATES HE DISCONNECTED THAT WIRE, BUT HE IS TOLD BY PP&L THAT THE TENANTS PREVIOUS UNPAID BALANCE OF $735.37 IS HIS RESPONSIBILITY. HE STATES THIS IS UNFAIR FOR HIM TO PAY THE $735.37 OF HIS TENANTS PREVIOUS BILL. HE FEELS HE SHOULD NOT BE MADE A COLLECTION AGENCY. FEELS HE SHOULD ONLY HAVE TO PAY FOR ELECTRICITY FROM TIME HE WAS INFORMED BY PP&L ABOUT "FOREIGN LOAD" UP TO THE DATE THAT HE CORRECTED THE SITUATION. |
| C-00993147 | Closed | 12/27/1999 | COMPLAINANT STATES PP&L DETERMINED THAT AN OUTSIDE PORCH LIGHT OF APT # 2 WAS CONNECTED TO ANOTHER APARTMENT UNIT. STATES HE DISCONNECTED THAT WIRE, BUT WAS TOLD BY PP&L THAT THE TENANTS PREVIOUS UNPAID BALANCE OF $342.86 IS HIS RESPONSIBILITY. STATES THIS IS UNFAIR FOR HIM TO PAY THE $342.86 OF HIS TENANTS PREVIOUS BILL. FEELS THAT HE SHOULDN'T BE MADE A COLLECTION AGENCY. WANTS IT DETERMINED THAT HE IS ONLY RESPONSIBLE FOR PAYING ELECTRICITY FROM THE TIME HE WAS INFORMED BY PP&L ABOUT THE "FOREIGN LOAD" UP TO THE DATE THAT HE CORRECTED THE SITUATION. |
| C-00993148 | Closed | 12/27/1999 | COMPLAINANT STATES PP&L DETERMINED THAT RECEPTACLES, BEDROOM LIGHTS AND HALL LIGHT FOR APT # 3 WAS CONNECTED TO ANOTHER APARTMENT BEING RENTED TO WILLIAM SIMPSON (APT #4). HE DISCONNECTED THE WIRE, BUT WAS TOLD BY PP&L THAT THE TENANTS PREVIOUS UNPAID BALANCE OF $2,271.07 IS HIS RESPONSIBILITY. STATES THIS IS UNFAIR FOR HIM TO PAY THE $2,271.07 OF HIS TENANTS PREVIOUS UNPAID BILL, STATES HE SHOULDN'T BE MADE A COLLECTION AGENCY. ALSO, APT # 3 HAS BEEN VACATED FOR ABOUT FIVE MONTHS, AND MR SIMPSON IS THE ONLY ONE WITH A KEY TO THAT APARTMENT. WANTS IT DETERMINED THAT HE IS ONLY RESPONSIBLE FOR PAY- ING THE ELECTRICITY FROM THE TIME HE WAS INFORMED BY PP&L ABOUT THE "FOREIGN LOAD" UP TO THE DATE THAT HE CORRECTED THE SITUATION. |
| C-00004364 | Closed | 10/27/2000 | COMPLAINANT STATES PP&L DID NOT ACT ETHICALLY OR RESPONSIBLY IN PROVIDING SERVICE TO HIS PROPERTY. HE WANTS RPM TO HAVE NO FINANCIAL LIABILITY FROM 11/24/99 THROUGH 3/31/00, HE WANTS RPM TO OWE PP&L COSTS LESS CREDIT OF $543.65 FROM 4/1/00 TO 6/30/00, AND HE WANTS PP&L TO RECALCULATE THE INVOICE USING THE BEST RATE OFFERED BY PP&L. |
| C-00004198 | Closed | 9/14/2000 | COMPLAINANT STATES PP&L DID NOT SEND AN OPERATOR TO READ HIS ELECTRIC METER IN JULY AND SENT HIM AN ESTIMATED BILL, WHICH WAS FINE, HE PAID THE BILL. IN AUGUST 2000 THEY SENT HIM A BILL FOR ACTUAL READING, HE FOUND OUT THAT HIS ESTIMATED BILL FOR JULY IS A LITTLE BIT TOO HIGH. HE STATES THAT PP&L SHOULD STICK TO THE ORIGINAL BILL FOR METER READING 6259. BY RECALCULATING HIS BILL THEY ARE CHARGING HIM A HIGHER AMOUNT IN DISTRIBUTION AND TRANSITION CHARGES. HE STATES PP&L SHOULD READ HIS METER EVERY MONTH AND BILL HIM FOR ACTUAL READINGS. HE WANTS THE PUC TO NOTIFY PP&L TO ACCEPT HIS PAYMENTS FOR METER READING OF 6259. ALSO PP&L SHOULD BILL HIM FOR ACTUAL METER READINGS ONLY, OTHERWISE THEY SHOULD WAIVE THE CUSTOMER CHARGE FOR THAT MONTH. |
| F-00678390 | Closed | 8/29/2000 | COMPLAINANT STATES PP&L DIDN'T BILL PROPERTY, CONSISTANTLY OR PROMPTLY IS HIS COMPLAINT. BILL # 1 DATED 7/7/99 WAS FOR 121 DAYS OF SERVICE (4 MONTHS WITH- OUT A BILL) (2/10/99 - 6/11/99) TOTALLING $623.98. BILL # 2 DATED 7/19/99 WAS FOR AN ADDITIONAL 32 DAYS OF ESTIMATED SERVICER, TOTAL $44.67. BILL # 3 DATED 8/16/99 WAS FOR AN ADDITIONAL $561.95 FOR 29 DAYS OF SERVICE. PP&L EXPLANATION WAS OBTUSE, VAGUE, INDIRECT AND ABSURD. THE YEARS OF PREVIOUS PP&L SERVICE & BILLING WAS CONSISTENT AND NOT A PROBLEM. HE STATES THAT PP&L ADMITS NO WRONG DOING OR IMPROPER BUSINESS PRACTICES. HE WANTS THE PUC TO REDUCE THE PP&L BILL TO CONSUMER, FINE PP&L FOR IMPROPER/DECEPTIVE BILLING ERROR AND THE EXPLANATION OF THE BILLING ERROR, ORDER PP&L TO IMPROVE BILLING PRACTICES TO ELIMINATE SUCH BEHAVIOR. ORDER PP&L TO PROVIDE E-MAIL BILLS FOR THESE CONSUMERS WHO REQUEST E-MAIL BILLS. ALSO TO ORDER PP&L TO PROVIDE CON- VENIENT LOCATIONS THROUGHOUT DAUPHIN COUNTY FOR CONSUMERS WHO PAY THEIR BILLS IN CASH. |
| C-00992588 | Closed | 6/29/1999 | COMPLAINANT STATES PP&L EXPECTED HER TO PAY $279 BY JUNE 29TH. CAN'T AFFORD THIS AMOUNT OF MONEY, SHE JUST CHANGED EMPLOYMENT AND AM WORKING TO SUPPORT CHILDREN. WILL PAY MONTHLY BUDGET PLUS $15 DUE TOWARDS BACK BILL UNTIL IT IS PAID IN FULL. |
| C-00003943 | Closed | 7/21/2000 | COMPLAINANT STATES PP&L FAILED TO READ HIS ELECTRIC METER BETWEEN MID DECEMB- ER 1998 AND MARCH 1999 ON THEIR BIG BEES LAKE VACATION RENTAL PROPERTY. DUR- ING THIS TIME A HEATER MALFUNCTIONED CAUSING A LARGE USE OF POWER WELL BEYOND NORMAL YIELDING AN ELECTRIC BILL NEARLY $1,000. FOR THE SEVENTEEN YEARS PRI- OR, HE HAS RELIED ON A REGULAR READINGS TO ENSURE NOTHING WAS WRONG. HE WAN- TS PP&L TO ABSORBE HALF THE UNUSUAL ELECTRIC BILL. |
| Z-00840416 | Closed | 10/23/2000 | COMPLAINANT STATES PP&L FAILED TO SEND HER VARIOUS BILLS AND SHUT OFF NOTICES AND SHE FEELS SHE SHOULD NOT HAVE TO PAY FOR THEIR FAULTS. SHE WANTS $450 RETURNED TO HER AND SHE ALSO WANTS TO ISSUE A RULING AGAINST PP&L FOR THEIR POOR CUSTOMER SERVICE. |
| C-00992950 | Closed | 10/28/1999 | COMPLAINANT STATES PP&L HAD NO RIGHT TURNING OFF ELECTRIC SERVICE ON 8/5 TO 8/12, 1997 AND MOST RECENTLY 10/12/99 TO PRESENT WHEN SHE WAS MAKING MONTHLY PAYMENTS AND HAD A PAYMENT ARRANGEMENT ALREADY. IT IS HER UNDERSTANDING THAT A CUSTOMER MUST MISS THREE MONTHS CONSECUTIVE PAYMENTS BEFORE PP&L MAY TERMI- NATE SERVICE. SHE WANTS HER ELECTRIC TURNED BACK ON, AND SHE WANTS TO SEEK A REFUND FOR OVERBILLING. |
| C-00014996 | Closed | 2/28/2001 | COMPLAINANT STATES PP&L HAS A PROGRAM CALLED "ON TRACK", SHE STATES SHE TRIED TO GET ON IT. NO MATTER WHAT SHE DOES, THEY WON'T PUT HER ON IT, BECAUSE YOU MUST HAVE A LOW INCOME YEARLY. SHE WANTS THE PUC IN HELPING HER GET ON THE "ON TRACK" PROGRAM, THAT IS ALL THAT SHE ASKS. |
Showing results 5876 - 5900 of 11854
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
