Skip to content

Utility Code 110500

The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PPL ELECTRIC UTILITIES CORP

Utility Code
110500

Utility Type
Electric

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101

Phone
610-774-5696

Fax
610-774-4102

Website
www.pplweb.com

Email
KKLOCK@PPLWEB.COM

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Electric Distributor Active A-110500 PPL UTILITIES (PPL)
Insurance Information

Utility Insurance Information

No insurance information for this utility.

EGS Territories

EGS Territories Serviced by a Utility

Residential
No

Citizens’ Electric
No

Small Commercial

Duquesne Light
No

Mixed Meter

Met-Ed
No

Large Commercial
No

PECO
No

Industrial
No

Penelec
No

Governmental
No

Penn Power
No


Pike
No


PPL
No


UGI Utilities - Electric
No


Wellsboro
No


West Penn Power
No

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-2011-2279460 Closed 12/7/2011 Complaintant states that their electric bill is more than they can afford. Complaintant would like a lower monthly payment, and to be able to enroll in ontrack program.
C-2011-2277347 Closed 11/28/2011 Complaintant states that their monthly budget is too high. Complaintant states that they get late charges added that cause even larger debt. Complaintant would like a monthly budget around $100-$125 monthly.
C-2011-2278412 Closed 12/14/2011 Complaintant states that their street loses power an average of three times a year. Complaintant states outages last between three to five days. Complaintant states that it usually only takes a few minutes to fix when PPL shows up with technicians. Complaintant states that neighbor across the street never loses power. Complaintant wants equipment replaced, trees near the lines better maintained, investigate why one side of the street loses power and the other side does not, and if necessary bury power lines.
C-2011-2266482 Closed 9/30/2011 Complaintant states that their upset wit hthe poor communication and responses received from PPL after Hurricane Irene.Complaintnat states that PPL was contacted August 27th when power went down,and during the next few days trying to get help with a low hanging wire and the power outage. Complaintant states that on August 31 a crew shows up and ties the wire with a rope and another crew was suppose to finish the job, bu tnever shows up to get the job done.Complaintant states that for five night and six days power was down for a job taking less than one hour to finish. Complaintant would like the PUC t oinvestigate PPL storm and emergency procedures, did PPL act professionally in restoring power to customers, did PPL wor karound the clock to fix problems, Is PPL understaffed, and How can PPL communicate better to each other and customers.
F-2011-2265898 Closed 9/23/2011 Complaintant states that they are beiing told different opinons on the budget program. Complaintant states that she was told that they can be removed from the budget program, and they were told they cannot be removed from the budget program. Complaintant states thatthey believe it would be cheaper not to be on the budget program, because they cannot afford the $300 each month. Complaintant wants to know if there are any programs that can get the bill paid, other than the proposed amount.
F-2011-2260412 Closed 8/31/2011 Complaintant states that they are having difficulty with the high amount PPL wants for the bill. Complaintant states that the bills seem to increase each time the bill is paid instead of decreasing in amount owed. Complaintant would like the account re-evaluated and having a more affordable payment for the bill.
C-2011-2277354 Closed 11/28/2011 Complaintant states that they are trying to get a payment agreement due to finances being cut drastically. Complaintant states that they have applied for LHEAP Assistance. Complaintant would like the PUC to lower the Payment Agreement.
F-2011-2261500 Closed 9/6/2011 Complaintant states that they cannot afford the $385 per month payment.Complaintant states that they never had electric shut off and always pays the bill. Complaintant states that they would like a more resonable payment plan.
F-2011-2266036 Closed 9/27/2011 Complaintant states that they cannot afford the high monthly payments for the bill. Complaintnat would like to have areasonable monthly payment plan according to their income and other monthly expenses.
C-2011-2276684 Closed 11/21/2011 Complaintant states that they cannot afford the monthly payments. Complaintan states that the monthly income along with three minor children, does not allow enough money to cover the utility bills at the present time. Complaintant states that they do no towe money, but would like a reasonable monthly payment arrangment to be ordered by the PUC for PPL to give the complaintant.
C-2011-2279570 Closed 12/20/2011 Complaintant states that they cannot afford their payment arrangement. Complaintant wants a lower payment arrangement.
F-2011-2279142 Closed 12/5/2011 Complaintant states that they cannot afford to pay the amount on their bill each month, and afford medicine they need to live. Complaintant wants the $260 budget lowered and the removal of the $32.00 extra being told to pay each month.
C-2011-2266920 Closed 10/12/2011 Complaintant states that they cannot pay the amount due by October 13, 2011. Complaintant states that they could not file an informal complaint, so they have filed a formal complaint. Complaintant would like to have a payment plan set up with budget plus $100 as a example of a affordable plan.
C-2011-2279176 Closed 11/29/2011 Complaintant states that they do not agree with the Final Calculation of the General Supply Charge-1 for the Applicatoin Period December 1, 2011 through February 29, 2012, filed by PPL Electric Utilities Corporation. Complaintant states that PPL Electric's present and proposed rates, rules, and condtions of service may be unjust, unreasonable, unduly discriminatory, and contrary to law. Complainant states that Small Businesses especially are being hit hard with the rate increase. Complaintant wants the investigation of the GSC-1 and reject the proposed GSC-1 to the extent required to insure PPL Electric's rates are lawful, just, reasonable, and not discriminatory. Complaintan twants other releif that may be thought necessary or appropriate.
F-2011-2277007 Closed 11/28/2011 Complaintant states that they do not use the amount of electricity as the company says they do. Complaintant states that they only used one AC during the summer, and turned it off two weeks after summer ended. Complaintant would like to see if neighbors are using her electricty. Complaintant would also like a payment arrangement.
C-2011-2266042 Closed 9/28/2011 Complaintant states that they had a bill of $700, and paid back $500. Complaintant states that the bill was then $188, and they paid $86.85 dropping the bill with this month's charge to $163.85. Complaintant states that they were put on a plan, but the plan is too high. Complaintant would like to be removed from the plan, so that they can pay their normal bill.
F-2011-2260219 Closed 8/30/2011 Complaintant states that they had a bill that was high for July and August, when they did not increase usage. Complaintant states they tried to apply for ontrack and was denied. Complaintant has included proof to show the significant jump in their bill. Complaintant would like the two high bills fixed. Complaintant also states that they have the same meter that was there for over 9 years, so the meter may not be accurate.
F-2011-2273312 Closed 11/14/2011 Complaintant states that they had charges added to their account from a address they were not a resident at since July 2007. Complaintant states that they moved two years ago, and that PPL added additional charges on her account. Complaintant wants to know if she qualifies for LIHEAP, how can she pay $200 plus on top of her regular bill. Complaintant would like to be on a reasonable budget that is affordable to her. Complaintant would also like charges to he raccount after July 2007 to be removed.
F-2012-2281339 Closed 12/27/2011 Complaintant states that they have a payment agreement that they cannot afford with PPL. Complaintan states that they are waitin gfor OnTrack program to respond to their request of being enrolled in the program. Complaintan tstates that they would like to be on OnTrack or other suitable program, or atleast be allowed to have original budget plan of $180 a month.
F-2011-2268660 Closed 10/17/2011 Complaintant states that they have lived at residence for seven years and finally go ttheir meter tested for the first time by PPL, which found the meter to be malfunctioning. Complaintant states that PPL has increased monthly bill to recover alleged under charge. Complaintant states that PP Lshould have checked the meter within five years as they are required and then the problem could have been resoilved with less expenses. Complaintant did not know they were being underbilled. Complaintant states if underbilled, PPLshould not be allowed to recove rmore tha ntwo years worth of billing. Complaintant states the amoun tadded is ove rthe legal limit. Complaintant states late charge has been added for disputed amount. Complaintant wants th ebill adjusted to legal amount and finance charge reversed.
F-2011-2267817 Closed 10/7/2011 Complaintant states that they have paid PPL $2187. Complaintant states that their electric usage was $2400, and complaintant states that they have paid $616 in February and $756 in April 2011. Complaintant states thatPPL added budget amount of $708.76 and wants a $500 security deposit. Complaintant wants budget amount removed since it is no tbased on actual charges. Complaintant also wants security deposit removed.
F-2011-2272809 Closed 11/7/2011 Complaintant states that they have paid to much on their bill. Complaintant states that they do not use that much elkectricity and they live by themself. Complaintant states that they believe their meter is defective and that the company has been estimating their bill. Complaintant would like a hearing before a Administrative Law Judge.
C-2011-2266069 Closed 9/28/2011 Complaintant states that they just want to have an affordable payment plan for their bill. Complaintant states that they would like to pay no more than $150 a month.
F-2011-2279310 Closed 12/7/2011 Complaintant states that they moved into their residenceat 2128 North 3RD Street November 1, and does not want to be responsible for paying the bill prior to that date. Complaintant states that they had a active account at 2051/2 West High Street in Elizabethtown up to October 31, 2011. Complaintant wants charges prior to November 1, 2011 at his current residence to be removed from the bill.
F-2011-2274494 Closed 11/17/2011 Complaintant states that they need a reduced payment agreement, due to reduced income. Complaintant wants the payment agreement to be reasonable compared to her income.

Showing results 9376 - 9400 of 11733

 

Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.

eFILING

Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.