Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00540696 | Closed | 4/26/1999 | COMPLAINANT STATES THAT PP&L RECORDS INDICATE THAT ON 4/28/98 HE CALLED TO VERIFY A FOREIGN LOAD THIS IS A MISLEADING AND UNFAIR CONCLUSION. HE CALLED PP&L BECAUSE HE SUSPECTED THERE MAYBE WIRES CROSSED. PP&L NEVER CAME TO HOUSE TO PROVE EXISTENCE OF FOREIGN LOAD. RECEIVED LTR OF 5/5/98 STATING HE SHOULD PAY TENANTS BILL OF $675.60 BY 5/23/98. PP&L DECLARED HIM GUILTY WITHOUT ADEQUATE PROOF. |
| F-00544643 | Purged | 2/13/1980 | ALLEGING, INTER ALIA, THAT RESPONDENT IS OVERBILLING COMPLAINANT AND REQUEST- ING, INTER ALIA, THAT THE METERS BE CHECKED. |
| F-00558427 | Closed | 8/31/1999 | COMPLAINANT STATES DON'T BELIEVE THE AMOUNT OF $304.77 WAS A NORMAL CHARGE, BELIEVES IT WAS EXCESSIVELY HIGH, AND THEY HAVE HAD THE SAME APPLIANCES FOR LAST TWENTY YEARS. BELIEVES THERE WAS AN ERROR IN BILLING OR METER READING. |
| F-00558985 | Closed | 9/7/1999 | COMPLAINANT STATES DOESN'T AGREE WITH DECISION, METER READINGS TAKEN WEREN'T ACTUAL READINGS, THEY WERE ESTIMATES. THE DECEMBER 4TH BILL WAS A ACCUMULA- TION OF SEVERAL MONTHS OF PP&L NOT ACTUALLY RECORDING THE METER. WANTS AN INVESTIGATION INTO THE CORRECT TIME PERIOD, AND POSSIBLE CORRUPTION IN THE ELECTRIC CHOICE SYSTEM. |
| F-00562022 | Closed | 8/6/1999 | COMPLAINANT STATES WANTS PP&L INC TO ACCEPT A $150 SETTLEMENT OF CLAIM. PP&L STATES THEY HAVE MADE REPEATED ATTEMPTS TO REACH HIM BY PHONE, NEITHER BLDG MANAGER NOR HIM RECEIVED ANY CALLS REGARDING A FOREIGN LOAD PROBLEM. A CERTIFIED ELECTRICIAN REPORTED THAT THE FOREIGN LOADS WERE ALL ON THE FIRST FLOOR METER, NOT THE SECOND FLOOR METER. HE WILL BE RESPONSIBLE FOR COST FROM NOVEMBER 3RD UNTIL METER WAS INSTALLED WHICH SHOULD BE $150.00 |
| F-00567912 | Closed | 11/12/1999 | COMPLAINANT STATES PP&L BILL 12/21/98 - 1/21/99 WAS TRIPLE USUSAL AMOUNT AND 1/21/99 - 2/22/99 MORE THAN DOUBLE USUAL AMOUNT WITHOUT ANY APPARANT CAUSE. STATES THERE WAS NO CHANGES IN OCCUPANCY, APPLIANCES OR OCCUPANT BEHAVIOR EITHER PRIOR TO OR SUBSEQUENT TO THESE BILLS. WANTS TO DETERMINE THE POSSIBILITY OF AN EROR, POSSIBLY BY METER READER IF NOT THE METER, STATES THERE ARE TWO SEPERATE METERS FAIRLY CLOSE TOGETHER ON THE SAME OUTSIDE WALL AND HAVE PP&L CANCEL EXTRA ORDINARY CHARGES FOR PERIOD 12/21/99 - 2/22/ 99 AS NEITHER PP&L OR HER CAN EXPLAIN THE HUGE INCREASE. |
| F-00573589 | Closed | 12/22/1999 | COMPLAINANT STATES ELECTRIC BILL FOR PERIOD 12/7 - 1/7 TOTALED $335.85 FOR KWH USE. DURING THAT PERIOD OF TIME THEY WERE NOT LIVING IN OR VISITING THE HOUSE. NO ONE OCCUPIED THE HOUSE AND THE THERMOSTAT WAS SHUT OFF IN THE BEDROOMS & ON 45 DEGREES IN KITCHEN & BATHROOMS. WANTS PP&L INSTRUCTED TO ELIMINATE THE DISPUTED AMOUNT OF $580.22 & ANY LATE CHARGES THAT WERE ADDED TO BILLS. |
| F-00575521 | Closed | 9/6/2000 | COMPLAINANT STATES HE MAINTAINS THAT IN LATE 1998 AND EARLY 1998, PP&L MANIP- ULATED AND FALSIFIED METER READINGS AT HIS RESIDENCE IN ORDER TO RECOUP MON- IES LOST WHEN ONE OF THEIR METERS FAILED. METER #61907052 AT HIS RESIDENCE WAS REPLACED ON 11/10/98, HE WAS NOT GIVEN ADVANCED NOTICE OF WHY OR WHEN. HE ALSO STATES NO ONE FROM PP&L NEVER GAVE HIM AN ANSWER TO HIS COMPLAINT. HE WANTS THE PUC TO ORDER PP&L TO REFUND THE FOLLOWING OVERBILLED AMOUNTS THAT HE ESTIMATED IN HIS APRIL 23, 1999 LETTER TO THEM. |
| F-00594839 | Closed | 3/20/2000 | COMPLAINANT STATES COMPLAINT IS SHE IS QUESTIONING THE BILLING FOR THE PERIOD OF 12/21/99 - 3/31/99 FOR $602.69. SHE ALSO HAS TWO DIFFERENT ACCOUNT NUMBER FROM 11/25/99 - 12/21/99 ACCT # 624-8751-752 $108.86 MOVED IN 11/27/99 LATE P.M. NEW ACCT # AFTER THIS BILL IS $39970-96119. SHE WANTS TO KNOW IF ANY INTELLIGENT COMPANY WOULD ACCEPT A PHONE CALL TO DISCONNECT SERVICE, WITHOUT CHECKING THE NAME OF THE PRESENT OCCUPANT AND CONTACTING THAT OCCUPANT. SHE EXPECTS TO PAY A REASONABLE BILL AND SHE DOES NOT FEEL ANY RESPONSIBILITIES FOR THE ERRORS MADE BY PP&L EMPLOYEES. |
| F-00598459 | Closed | 2/16/2000 | COMPLAINANT STATES USAGE OF KILOWATTS EXCEEDED WHAT SHE BELIEVES IT SHOULD HAVE BEEN FOR THIS HOUSE. SHE STATES IT WAS VACANT WITH NO ONE LIVING IN IT OR NO APPLIANCES. USAGE STATED WAS NEAR WHAT FOUR PEOPLE LIVING IN THE HOUSE USED. SHE FEELS THAT SHE WAS TAKEN ADVANTAGE OF. SHE WOULD LIKE THE BILLING TO BE REDUCED TO BE IN KEEPING WITH A VACANT HOUSE. |
| F-00607625 | Closed | 7/6/1999 | COMPLAINANT STATES IS PRESENTLY UNDER THREE DIFFERENT DOCTORS REGARDING HIS HEALTH. NEEDS HIS ELECTRICITY, ELECTRIC IS ALSO HIS MEANS OF FUNDS FOR PAYING BILLS. WILL PAY ON ACCOUNT THE BALANCE DUE. WANTS A PAY-BACK SCHE- DULE WITHIN HIS MEANS OF PRESENT INCOME UNTIL HIS MEDICAL AND PHYSICAL STATUS BECOMES BETTER. |
| F-00610613 | Closed | 11/16/1999 | COMPLAINANT STATES COMPLAINT CONCERNS ELECTRIC BILL FROM MARCH 24 - APRIL 26, 1999. IT WAS $486.46, HE FEELS THAT THIS BILL WAS OUT OF LINE. HE WOULD LIKE TO BE REFUNDED $386.46, HE BELIEVES THIS WOULD BE FAIR AND THEN HE WOULD PAY $100 FOR THE MONTH OF APRIL'S BILL. |
| F-00611651 | Closed | 4/3/2000 | COMPLAINANT STATES HE FEELS HIS BILLS FOR MARCH & APRIL ARE NOT ACCURATE. NO ONE FROM PP&L WOULD COME TO THE HALF FARM HOUSE, HE WAS LIVING IN TO SEE WHAT THEY WERE HEATING. HE STATES THEY ALWAYS USED A WOOD STOVE TO HEAT AND NOT ALL OF THE HEATERS WERE TURNED ON AT THE BREAKER. NO THEY LIVE IN A HOME AND ELECTRIC RUNS GENERALLY AROUND $60 A MONTH. THEY WOULD LIKE A FOLLOW UP ON THEIR CONCERNS. |
| F-00636235 | Closed | 3/14/2000 | COMPLAINANT STATES HE MAINTAINS THAT HE PAID PP&L $1,653.30 DURING HIS BUDGET YEARS 1998-1999 INCLUDING A CREDIT OF $104.69. THIS WAS A CREDIT FROM THE PREVIOUS BUDGET YEAR. HE DISAGREES WITH THE PAYMENTS AND CREDIT. HE WOULD LIKE PP&L TO SHOW HIM A COMPLETE SUMMARY OF HIS USAGE (IN DOLLARS) AND HIS PAYMENTS INCLUDING CREDITS AND INTEREST FROM THE BEGINNING OF HIS 98-99 BUD- GET YEAR WHICH HE ENTERED WITH A $104.99 CREDIT. |
| F-00668869 | Closed | 5/24/2000 | COMPLAINANT STATES AS HE INITIALLY SAID IN HIS 3/6/99 LTR TO PP&L, HE EXPLAINED THAT HE WAS OVERBILLED FOR A TIME PERIOD, IN WHICH THEY WERE AWAY FOR THE MAJORITY OF THE BILLING PERIOD. HE STATES THAT THIS IS A BILLING ERROR. HE STATES THEY WANT A HEARING AND FOR PP&L TO EXPLAIN HOW THESE BILLS CAN BE SO HIGH. RESPONDENTS ARE: PPL UTILITIES AND PG ENERGY POWERPLUS. |
| F-00678390 | Closed | 8/29/2000 | COMPLAINANT STATES PP&L DIDN'T BILL PROPERTY, CONSISTANTLY OR PROMPTLY IS HIS COMPLAINT. BILL # 1 DATED 7/7/99 WAS FOR 121 DAYS OF SERVICE (4 MONTHS WITH- OUT A BILL) (2/10/99 - 6/11/99) TOTALLING $623.98. BILL # 2 DATED 7/19/99 WAS FOR AN ADDITIONAL 32 DAYS OF ESTIMATED SERVICER, TOTAL $44.67. BILL # 3 DATED 8/16/99 WAS FOR AN ADDITIONAL $561.95 FOR 29 DAYS OF SERVICE. PP&L EXPLANATION WAS OBTUSE, VAGUE, INDIRECT AND ABSURD. THE YEARS OF PREVIOUS PP&L SERVICE & BILLING WAS CONSISTENT AND NOT A PROBLEM. HE STATES THAT PP&L ADMITS NO WRONG DOING OR IMPROPER BUSINESS PRACTICES. HE WANTS THE PUC TO REDUCE THE PP&L BILL TO CONSUMER, FINE PP&L FOR IMPROPER/DECEPTIVE BILLING ERROR AND THE EXPLANATION OF THE BILLING ERROR, ORDER PP&L TO IMPROVE BILLING PRACTICES TO ELIMINATE SUCH BEHAVIOR. ORDER PP&L TO PROVIDE E-MAIL BILLS FOR THESE CONSUMERS WHO REQUEST E-MAIL BILLS. ALSO TO ORDER PP&L TO PROVIDE CON- VENIENT LOCATIONS THROUGHOUT DAUPHIN COUNTY FOR CONSUMERS WHO PAY THEIR BILLS IN CASH. |
| F-00697425 | Closed | 11/27/2000 | COMPLAINANT STATES THAT HE HAS BEEN BILLED FOR MONTHS WHICH HE SHOULD NOT HAVE TO PAY DUE TO THE FAULT OF PP&L AND HIS LANDLORD. HE WANTS THIS MATTER INVESTIGATED. |
| F-00724099 | Closed | 10/2/2000 | COMPLAINANT STATES THAT HIS ELECTRIC BILL IS TOO HIGH FOR THE AMOUNT THAT HE USES. HE WANTS HIS OLD METER BACK AND ALSO WANTS HIS MONEY REFUNDED FOR THE EXCESSIVE CHARGES BY PP&L. |
| F-00726704 | Closed | 5/11/2000 | COMPLAINANT STATES COMPLAINT IS FRADULENT METER READINGS, ALSO OVER CHARGES FOR ELECTRIC USE OR FOR ANY OTHER REASON FOR OVER CHARGES. SHE STATES THAT THEIR IS WRONG METER READINGS IN DECEMBER 13, 1999 STATEMENT AND TWO MONTHS IN 2000. SHE WANTS A REVIEW OF THE 1999 STATEMENTS AND THE FEW EARLY MONTHS OF 2000, AND TO DISPUTE THE WRONG METER READINGS AND ASTRONOMICAL FEE OF $327.87 FOR DECEMBER 13TH READING. SHE ALSO WANTS THE PUC TO PROTEC THE CUSTOMERS AND REGULATE THE CHARGES. |
| F-00734084 | Closed | 2/5/2001 | COMPLAINANT STATES HIS BILL FOR 12/8/99 - 1/10/00 IS HIGHER THAT THE PREVIOUS MONTHS 11/5/99 - 12/8/99 BY $1.20. THE HOUSE HOWEVER, DURING THE DECEMBER BILLING WAS SHUT DOWN WITH THE EXCEPTION OF A FEW LIGHTS. HE WANTS TO KNOW HOW IT IS POSSIBLE TO USE THE SAME ELECTRIC WITHOUT USING THE (TV, RADIO, DISHWASHER) OR EVEN WASHING HIS CLOTHES, TAKING A SHOWER? HE WANTS THE PUC TO RELEASE HIM OF ANY FINANCIAL RESPONSIBILITY TO PAY THE $132.22 IN QUEST- ION. |
| F-00741474 | Closed | 6/4/2001 | COMPLAINANT STATES SHE MOVED INTO HER HOME IN JULY 2000, HER CLOSING WAS NOVEMBER 1999. ON JANUARY 2000 HER FIRST LIGHT BILL WAS $600, SHE STATES SHE HAD NO APPLIANCES IN THE HOUSE. ON FEBRUARY 2000 SECOND BILL WAS ALMOST $300, IN MARCH 2000 HER BILLS WERE LESS THAN $80. ON MARCH 2001 SHE RECEIVED A BILL FOR $939.44, AGAIN AN ERROR. SHE WANTS THE PUC TO CORRECT THE ERROR ON FILE. SHE STATES THE PERSON READING THE METER SHOULD BE PROPERLY TRAINED. |
| F-00743407 | Closed | 4/2/2001 | COMPLAINANT STATES COMPLAINT IS THE MARCH 2000 BILL WAS DOUBLE WHAT IT USUAL- LY IS. HE WANTS THE PUC TO REFUND ONE HALF OF MARCH 2000 BILL THAT WAS PAID. |
| F-00747283 | Closed | 8/8/2001 | COMPLAINANT STATES HER FURNACE HAD BROKEN OVER 1 1/2 YEARS AGO, BEFORE THAT, IT WAS KEPT LOW BECAUSE SHE WAS TRYING TO KEEP COST DOWN. DURING THE PERIOD OF MONTHS THAT FURNACE WAS BROKEN, SHE CONTINUED TO GET VERY HIGH BILLS. SHE WOULD LIKE THIS REDUCED/ADJUSTED BECAUSE SHE FROZE EVEN WHEN FURANCE WORKED. |
| F-00753715 | Closed | 4/2/2001 | COMPLAINANT STATES HER ELECTRIC BILLS ARE VERY HIGH AND NO ONE WAS AT HOME FIRST WEEK IN JANUARY 2000, AND AGAIN THREE WEEKS JANUARY 2000. SHE STATES SHE ASKED PP&L TO COME OUT AND CHECK HER METER, SHE STATES THEY TOOK A VERY LONG TIME TO COME OUT. SHE STATES SHE NEEDS THE PUC HELP TO WIN. |
| F-00753942 | Closed | 3/5/2001 | COMPLAINANT STATES COMPLAINT IS THAT WHEN THE BREAKERS ARE TURNED OFF, THE METER STILL MOVES. ALSO THE FLUCTUATING HIGH & LOW BILLS DURING 2000, SHE ALSO STATES HER APPLIANCES WERE DAMAGED, DUE TO POWER SURGES. ALSO PP&L CUSTOMER SERVICE WERE VERY RUDE, UNTIL SHE FINALLY ASKED TO SPEAK TO A MANAG- ER. SHE WANTS THE PUC TO ORDER OR ASK PP&L TO INSTALL A NEW METER. |
Showing results 5501 - 5525 of 11733
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