Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00003327 | Closed | 2/23/2000 | COMPLAINANT STATES INTERRUPTION OF HIS ELECTRIC SERVICE, CAUSING DISRUPTION IN HIS LIVE. HE CAN CONCEDE THAT WHEN THE WEATHER IS A VARIABLE HIS COMPLAIN T IS NOT A FACTOR BUT MANY TIMES IT IS THEIR EQUIPMENT. PERHAPS PP&L NEEDS TO UPDATE THEIR TRANSMISSION LINES AND EQUIPMENT OR INSPECT THEIR EQUIPMENT. THIS DISRUPTION IS A YEARLY OCCURANCE AND SEVERAL TIMES WITHIN THAT TIME FRAME. ANOTHER CHIEF COMPLAINT IS A USELESS TOLL-FREE TELEPHONE NUMBER FOR EMERGENCIES. HE WOULD LIKE TO KNOW WHAT PP&L INTENDS TO DO ABOUT THEIR POOR RECORD OF SUPPLY. |
| C-00003329 | Closed | 2/23/2000 | COMPLAINANT STATES PROBLEM STARTED WHEN THEY BECAME A CUSTOMER CHOICE PART- ICIPANT, SHE STATES THEY BECAME UNFORTUNATE VICTIMES OF PP&L'S INEPTNESS AND MISMANAGEMENT OF THEIR ACCOUNT. THEY WANT A LEGIBLE, EASY TO UNDERSTAND PRINTOUT OF ALL ACTIVITIES AND TRANSACTIONS ON PP&L ACCOUNT NUMBER BEGINNING JANUARY 1999 TO CURRENT DATE, THEY ALSO WANT A WRITTEN EXPLANATION FROM PP&L AS TO WHY THERE REMAINS AN OUTSTANDING BALANCE OWED TO PG ENERGY, AND A WRIT- TEN EXPLANATION AS TO THE WHEREABOUTS OF THE EXCESS MONEY IN THEIR BUDGET ACCOUNT WHICH WAS TO BE PAID TO PG ENERY. AND THEY WANT A WRITTEN APOLOGY FROM PP&L |
| C-00003378 | Closed | 3/7/2000 | COMPLAINANT STATES HE DOES NOT WANT HIS BILL ESTIMATED, AND HIS PROBLEM STARTED THE END OF 1998. HE STATES HE WAS NOT USING ANY MORE ELECTRICITY THEN HE ALWAYS USED, HIS BILL WAS ESTIMATED & THEN IT SKYROCKETED. HE HAD TO COMPLAIN SEVERAL TIMES BEFORE SOMEONE CAME AND LOOKED AT METER, AND WHEN THEY CAME THEY DID SOMETHING TO HIS METER & HIS METER STARTED SPINNING NORMAL AND HIS BILL WENT DOWN. HE WANTS PP&L TO STOP ESTIMATING HIS BILL, IF THEY CAN'T READ THE METER THEN DON'T SEND HIM A BILL. |
| C-00003392 | Closed | 3/9/2000 | COMPLAINANT STATES METER BROKE & BECAUSE OF THIS PP&L ESTIMATED THE ELECT- RIC USAGE. AMOUNT ESTIMATED WAS MORE THAN EVER BEFORE IN PRIOR YEAR. HIS WIFE PERSONALLY SPOKE TO THE METER READER WHICH WAS SENT TWICE TO READ IT. THE METER NEEDED TO BE REPLACED AND WAS DONE ON 2/1/99. AFTER MUCH DISCUSS- ION & CONFUSION PP&L STATES THEY COULD READ THE KW OF METER BUT NOT DEMAND WHICH MIGHT BE POSSIBLE. HE FEELS THAT HE WAS OVERBILLED BY $50.89 & SHOULD HAVE THIS REMOVED FROM HIS BILL. ALSO HE WANTS PP&L REPRIMANDED FOR ATTACH- ING LATE FEES TO HIS BILL WHICH COULD EFFECT HIS CREDIT RATING. |
| C-00003395 | Closed | 3/9/2000 | COMPLAINANT STATES HE RECEIVED A BILL FROM PP&L FOR $410, SEVERAL WEEKS AFTER HIS CONDUIT WAS BURIED & INSPECTED FOR UNDERGROUND SERVICE AT HIS NEW HOME IN JUNIATA COUNTY. THE BILL STATED HE WAS BEING CHARGED FOR EXCESS CABLE COSTS. HE WAS TOLD HIS ELECTRIC SERVICE WOULD NOT BE HOOKED UP UNTIL THE $410 WAS PAID & THE CONDUIT IN CASED IN CONCRETE. HE WANTS A REFUND OF $410, IF PP&L WAS WRONG FOR CHARGING HIM EXTRA MONEY. ALSO HAVE PP&L CHANGE THEIR BILLING APPROACH BY TELLING YOU THEIR CHARGING YOU FOR EXCESS CABLE WHEN REALLY THEIR NOT. |
| C-00003424 | Closed | 3/16/2000 | COMPLAINANT STATES HE KNOWS THAT HE IS BEHIND WITH PAYMENTS, AND HE FILED FOR S.S.I. HE STATES THIS IS THE SECOND TIME THAT HE FILED. HE BELIEVED THAT THE COMPANY WOULD CHARGE HIM JUST FOR THE ELECTRIC HE USED EACH MONTH TO HELP GET CAUGHT UP THAT WAY. HE ALSO WOULD LIKE LOWER PAYMENTS, HE STATES HE CAN'T LIVE WITHOUT ELECTRIC. |
| C-00003433 | Closed | 3/20/2000 | COMPLAINANT STATES HIS BILL FOR 12/7 TO 1/7 WAS $65.53, AND HIS BILL FOR 1/7 TO 2/9 WAS $231. HE HAS A TWO ROOM EFFICIENCY APARTMENT, HIS BILL FOR 1/7 TO 2/9 SEEMED EXTREMELY EXCESSIVE. HE REALIZED IN THE END OF DECEMBER THAT THE KITCHEN DIDN'T RETAIN HEAT; SO THEREFORE, CLOSED OFF THE KITCHEN AND ONLY HEATED ONE ROOM. THEREFORE USING LESS ELECTRIC THAN THE BILLING PERIOD OF 12/7 TO 1/7. HE WANTS PP&L TO SEND SOMEONE OUT TO HIS ADDRESS AND CHECK THE LINES AND METER AND TO COME TO SOME RATIONAL SETTLEMENT ON HIS BILL. |
| C-00003438 | Closed | 3/20/2000 | COMPLAINANT STATES UNFAIR ASSIGNMENT OF TENANT'S ELECTRIC BILL TO LANDLORD IS HIS COMPLAINT. PP&L NEVER INFORMED HIM OF ITS ACTIONS AND TURNED THIS OVER TO DUN & BRACSTREET FOR COLLECTION. PP&L HAD HIS PROPER ADDRESS BUT MAILED ITS NOTICES TO SOME OTHER ADDRESS SUCH THAT HE NEVER RECEIVED NOTICE OF ITS ACTIONS OR INTENTS AND WAS NOT GIVEN THE OPPORTUNITY OR RIGHT TO FILE COMPLAINT OR RESPOND IN A TIMELY MANNER. WANTS PP&L TO DROP CLAIM #168149219 WHICH THEY FILED IN THE AMOUNT OF $906.49. |
| C-00003478 | Closed | 3/29/2000 | COMPLAINANT STATES THEY BOUGHT PROPERTY IN JUNE 1999, ON 6/24/99 THEY CALLED PP&L AND HAD THEIR NAME PUT ON FOR BILLING. EVERY MONTH SINCE JUNE THEY HAVE PAID THEIR BILL AND ON TIME. IN MARCH 2000 AN EMPLOYEE OF PP&L WAS READING THE METERS, HE WAS FILLING IN FOR THE REGULAR GUY. HE ASKED IF THEY HAD JUST MOVED THERE, HE TOLD THEM THAT THEY DON'T HAVE A NAME FOR THE METER. THEY WERE TOLD THEY HAD A BILL OF $835.17 PAYABLE IN 12 MONTHS. THEY WANT PP&L TO AGREE WITH A MEETING THEM HALFWAY ON THE BILL. |
| C-00003485 | Closed | 3/30/2000 | COMPLAINANT STATES PP&L IS ATTEMPTING TO BILL THEIR COMPANY FOR A SERVICE WHICH WAS NOT REQUESTED NOR WANTED FROM THEM. THEY STATES THIS SERVICE WAS NEVER AUTHORIZED BY THEIR COMPANY, THEREFORE, THIS CHARGE SHOULD NOT BE BILLED TO THEM. |
| C-00003493 | Closed | 4/3/2000 | COMPLAINANT STATES THERE WAS A NEGOTIATED PAYMENT PLAN OF $775 DUE ON 4/6/00 AND HIS BUDGET AMOUNT OF $150 UNTIL HIS BALANCE IS PAID IN FULL. HE CAN'T GET THE $775 DOLLARS BY 4/6/00. HE WOULD LIKE TO NEGOTIATE A PLAN WITH LESS MONEY DOWN AND MORE ADDITIONAL MONEY PER MONTH. HE COULD PAY $400 DOWN, PLUS AN ADDITIONAL $135 AND HIS BUDGET AMOUNT PER MONTH. |
| C-00003526 | Closed | 4/10/2000 | COMPLAINANT STATES AT PRESENT AND FOR THE PAST THREE YEARS, HE HAS ATTEMPTED TO HAVE POWER, PHONE AND CABLE LINES REMOVED FROM THE REAR OF HIS PROPERTY. MAIN CAUSE IS ACTUALLY SEVERAL REASONS TIED TOGETHER, 1) HE HAS AN EXTREMELY LARGE TREE THAT CONSTANTLY THREATENS THE LINES, 2) HE ALSO HAS TWO SMALL CHILDREN AND DUE TO THE PRECEEDING CONDITION DO NOT WISH TO EVER "LIVE" WIRES IN HIS YARD. HE FEELS THAT PP&L SHOULD BE FIEND FOR BEING FULLY AWARE OF THIS SITUATION AND DOING NOTHING ABOUT IT. |
| C-00003543 | Closed | 4/17/2000 | COMPLAINANT STATES HE WILL HAVE $100 FOR MAY BUT HE WON'T HAVE IT ALL FOR JUNE. HE WANTS TO LOWER THE $257 PAYMENT FOR JUNE. |
| C-00003562 | Closed | 4/19/2000 | COMPLAINANT STATES HIS COMPLAINT IS THAT PP&L HELD ONTO UNCASHED CHECKS NUMBERING AT LEAST TWO, IF NOT THREE. THESE CHECKS WERE ISSUED TO PP&L THROUGH US MAIL, WITH RETURN ADDRESS, AND THESE CHECKS ARE STILL OUTSTANDING IN THEIR BOOKKEEPING SYSTEM. HIS LETTERS AND PHONE CALLS AS FOLLOW-UPS ARE LEFT UNANSWERED BY PP&L. HE ALSO STATES THAT PP&L IS CHARGING $18 - $20 PER MONTH IN CHARGES ON A BALANCE OF ABOUT $200 OR 120% APR & ARE STILL IGNORING THEIR EFFORTS TO COMMUNICATE THE SAME ABOVE INFO TO THEM. HE WOULD LIKE MEDIATION TO TAKE PLACE. |
| C-00003605 | Closed | 4/25/2000 | COMPLAINANT STATES PP&L AND HIM IN OCTOBER 199 HAD A BUDGET PAYMENT AGREE- MENT OF $70 A MONTH, WHICH THEY NOW SAY THAT THEY MISCALCULATED THE USAGE FROM HIS APARTMENT. WHICH DOES NOT APPLY ANY MORE. WITHOUT INFORMING CLEARLY UNDER SEPARATE COMMUNICATION, PP&L INCREASED HIS BUDGET TO $90 A MONTH. THEN PP&L THREATENED HIM WITH TERMINATION AND DEMANDED HIM TO PAY $90 A MONTH. HE WANTS PP&L TO BE FORCED TO WORK WITH HIM. |
| C-00003611 | Closed | 5/1/2000 | COMPLAINANT STATES COMPLAINT IS THAT PP&L HAS CHARGED HIM $1,954.08 FOR ELECTRIC USAGE RETROACTIVE TO 12/19/95, AN INORDINATELY LONG PERIOD OF TIME AND USAGE FOR WHAT IS ALLEGED METER MIXUP. HE STATES THAT THIS MIXUP IS NOT HIS FAULT, BUT PP&L. HE WANTS THE PUC TO INTERVENE AND DIRECT PP&L TO REMOVE THE CHARGE OF $1,954.08 FROM HIS ACCOUNT. |
| C-00003620 | Closed | 5/2/2000 | COMPLAINANT STATES SHE NEEDS TO REDUCE THE PAYMENT AS PP&L DID NOT CONSIDER MEDICAL BILLS THAT SHE HAS MONTHLY. THAT INCLUDES $20 CO PAYMENT FOR FOUR DIFFERENT ASTHMA MEDICINES. SHE WANTS TO TELL PP&L THAT SHE WILL PAY HER MONTHLY AMOUNT PLUS $15 OF BACK DUE. |
| C-00003625 | Closed | 5/3/2000 | COMPLAINANT STATES THE CITY OF SCRANTON IS CURRENTLY IN A DISTRESSED STATUS. THE CITY HAS A NUMBER OF OUTSTANDING ELECTRIC BILLS THAT NEED TO BE REVIEWED AND ULTIMATELY PAID. THEY NEED THE PUC TO MAKE SURE THAT THE CITY IS NOT BEING OVERBILLED AND TO DETERMINE IF THE PENALTIES AND INTEREST ARE APPROPRI- ATE. ALSO THE CITY OF SCRANTON IS ASKING FOR RELIEF IN THE FORM OF A PAYMENT SCHEDULE. |
| C-00003627 | Closed | 5/3/2000 | COMPLAINANT STATES HE HAS ENCLOSED PICUTRES DEPICTING THE GUIDE WIRES THAT IS IN QUESTION. HE IS IN HIS 70'S AND WANT TO SELL HIS HOUSE, EVERYONE WHO HAS LOOKED AT HIS HOUSE HAS COMPLAINED ABOUT THESE WIRES.. HE HAS A PROSPEC- TIVE BUYER, BUT THEY WANT THE WIRES TO BE REMOVED. HE WANTS PP&L TO REMOVE THE GUIDE WIRES AND OR POLE TO A SAFER LOCATION. |
| C-00003673 | Closed | 5/17/2000 | COMPLAINANT STATES THE HOME AND ACCOUNT IN QUESTION IS LOCATED AT MAGNOLIA DRIVE L436 THORNHURST, PA 18424 IN LACKAWANNA COUNTY AND IS ONLY A SUMMER HOME. THERE IS ONLY ONE CIRCUIT BREAKER LEFT GOING TO KEEP THE FRIDGE GOING BUT FOR THE PAST YEAR AND A HALF HIS BILLS HAVE BEEN OUTRAGEOUS. HE WANTS TO PAY FOR THE USAGE THAT IS HIS, AND HE DOESN'T WANT TO PAY FOR SOMETHING THAT HE IS NOT USING. |
| C-00003680 | Closed | 5/19/2000 | COMPLAINANT STATES THAT THEY WERE NOT CONTACTED BY THE COMPANY FROM DECEMBER 1998 TO MARCH 1999, AND THAT THEY RECEIVED A LARGE BILL IN MARCH 1999. |
| C-00003684 | Closed | 5/22/2000 | COMPLAINANT WOULD LIKE THE BUDGET PLAN TO BE REVERTED TO $153 PER MONTH. AS IT IS NOW, COMPLAINANT STATES, THEY PAY TOO MUCH IN OVER THE COURSE OF A YEAR AND RECEIVE CREDITS EACH YEAR. |
| C-00003724 | Closed | 6/2/2000 | COMPLAINANT STATES THERE IS NO WAY THAT THEY CAN PAY $204 + $15 A MONTH FOR THEIR SERVICE. THEY STATE THAT THEY HAVE OTHER BILLS TO PAY ALSO. SHE STATES THAT HER HUSBAND IS CURRENTLY ON UNEMPLOYMENT AND ONLY RECEIVES $390, BI-WEEKLY. SHE IS CURRENTLY NOT ABLE TO WORK AGAIN UNTIL AUGUST. THEY WANT THE PUC TO LOOK OVER EVERYTHING AGAIN, AND TO MAKE THEIR BUDGET SOMEWHAT MORE REALISTIC THAT THEY WILL BE ABLE TO PAY OR AFFORD. |
| C-00003756 | Closed | 6/12/2000 | COMPLAINANT STATES HER DEC 1998 & JAN 1999 BILLS WERE ESTIMATED, THE NOV 1998 WAS AN ACTUAL READING. SHE STATES THAT HER AVERAGE BILL HAS BEEN NO MORE THAN $65. PP&L FINALLY DID AN ACTUAL METER READING FOR FEB 1999 AND BILLED HER $172.51 ALMOST 3X HER AVERAGE MONTHLY BILL. SHE CALLED BUT BY THE TIME SOMEONE CAME TO TAKE A LOOK MOST OF MARCH WAS GONE, SO HER BILL DUE IN APRIL WAS ALSO VERY HIGH $108.67. SHE WANTS PP&L TO WAIVE THE AMOUNT OF DIFFEREN- TIAL THAT THIS PROBLEM CREATED. SHE STATES THAT SHE WANTS A $75 CREDIT. |
| C-00003760 | Closed | 6/13/2000 | COMPLAINANT STATES IN 1999, HE BUILT A GARAGE SO THAT HE COULD PARK HIS CARS INSIDE RATHER THAN HAVE THEM SIT OUTSIDE. THE GARAGE IS DETACHED FROM HIS HOUSE, THE CONTRACTOR RECOMMENDED INSTALLING SEPARATE ELECTRIC SERVICE BECAU- SE THE ELECTRIC SERVICE IN HIS HOUSE IS NOT ADEQUATE TO HANDLE BOTH THE HOUSE AND THE GARAGE. HE STATES PP&L IS CHARGING HIM FOR THE NEW GARAGE USING THE GS1 RATE SCHEDULE RATHER THAN THE RESIDENTIAL RATE SCHEDULE. HE WANTS PP&L TO CHANGE THE BILLING FOR ACCOUNT NO 36038-75004 FROM GS1 RATE SCHEDULE TO THE RESIDENTIAL RATE SCHEULE AND TO REFUND THE OVERCHARGES PP&L HAS MADE SINCE JULY 1999. |
Showing results 1101 - 1125 of 11733
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