Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00003774 | Closed | 6/19/2000 | COMPLAINANT STATES AMOUNT THAT SHE HAS TO PUT DOWN BY 6/22/00 IN ORDER TO KEEP UP WITH HER AGREEMENT IS EXTREMELY HIGH CONSIDERING THE FACT THAT HER INCOME LEVEL IS NOT SUFFICIENT TO MEET HER MONTHLY EXPENSES. SHE WANTS THE PUC TO LOWER THE AMOUNT THAT SHE NEEDS TO GIVE BY 6/22/00 AND TO ALSO CONSI- DER LOWER HER MONTHLY PAYMENTS ON A TEMPORARY BASIS. |
| C-00003783 | Closed | 6/21/2000 | COMPLAINANT STATES COMPLAINT IS THAT SHE CAN'T AFFORD THE SUGGESTED AMOUNT OF $213 BY 6/5/00. SHE STATES SHE WAS CURRENTLY NOT WORKING AND THAT IS WHY SHE COULDN'T PAY THAT AMOUNT. HOWEVER, SHE BEGAN A NEW JOB EFFECTIVE 6/19 AND SHE WILL BE ABLE TO START MAKING THE REGULAR PAYMENTS EACH MONTH STARTING WITH HER FIRST PAYCHECK AT THE END OF THE MONTH. SHE WANTS PP&L TO WORK WITH HER ON THE PAYMENT SCHEDULE OF THE $213. |
| C-00003811 | Closed | 6/26/2000 | COMPLAINANT STATES PA DEREGULATION OF ELECTRIC POWER IS PROVING NOT TO REALLY BE DEREGULATION AS EACH UTILITY SEEMS TO SET ITS OWN RULES BY ITS TARIFF. THEY EXECUTED THEIR RIGHTS TO REQUIRE ANOTHER POWER SOURCE N.E.V. FOR A FOUR MONTH PERIOD ENDING APRIL 2000. N.E.V. WOULDN'T RENEW SO THEY WENT BACK TO PP&L. THEY HAD THE UNDERSTANDING THAT THEY WOULD BE LOCKED IN FOR ONE YEAR. THEY WANT PP&L REQUIRED TO OFFER THE SAME TARIFF UNDER PA ELECTRIC DEREGULA- TION AS GPU - WITH NO SUBSEQUENT LOCK IN PERIOD AFTER ONE YEAR. |
| C-00003820 | Closed | 6/28/2000 | COMPLAINANT STATES HE WANTS PP&L TO REDUCE THE AMOUNT THAT THEY WANT FOR THE ARREARS. HE WANTS HELP TO WORK OUT A BETTER REPAYMENT PLAN. |
| C-00003847 | Closed | 6/29/2000 | COMPLAINANT STATES THEY RECEIVED A LTR ON 6/8/00 THAT HE HAS TO PAY $100 BY 7/5/00 AND THEN $98 PER MONTH. HE STATES THIS CAN'T BE DONE, THEY ONLY HAVE A LIMITED INCOME OF CARL'S SOCIAL SECURITY CHECK & HERS. THEY WANT TO GET BACK ON THE TRACK PROGRAM, AND BE ABLE TO GET IN TOUCH WITH A RESPONSIBLE PERSON. |
| C-00003854 | Closed | 6/29/2000 | COMPLAINANT STATES PP&L CLAIMS THAT THEY COULDN'T READ THE METER SINCE 7/21/ 98. HOWEVER, THE SHRUBBERY WAS TRIMMED AFTER RECEIVING EACH LETTER AND THE CUSTOMER WAS NOT REQUESTED TO READ THE METER UNTIL 16 MONTHS AFTER THAT DATE. PP&L DIDN'T RESPOND TO THE CUSTOMER'S DAUGHTER AND THE CUSTOMER'S CALL OF 12/28/99 UNTIL 3/1/00 WHEN THE METER WAS FINALLY READ. SHE WANTS THE PUC TO TELL PP&L THAT THE CUSTOMER WILL PAY THE ACTUAL BILL FOR ELECTRIC USAGE EACH MONTH PLUS $50 TO DEDUCT $900 FROM THE BILL DUE TO THEIR NEGLIGENCE IN TAKING 16 MONTHS TO READ THE METER. |
| C-00003864 | Closed | 7/6/2000 | COMPLAINANT STATES BACK IN MARCH OF 1998 SHE RECEIVED A CERTIFICATE OF SATIS- FACTION (C-00971004) AGREEMENT WAS PP&L WOULD CREDIT HER ACCOUNT WITH $350, WHICH THEY DID AND SHE WAS TO PAY PRESENT BILL PLUS $15. IF SHE DEFAULTED, PP&L HAD THE RIGHT TO COME AFTER HER FOR THE FULL AMOUNT. SHE STATES SHE HAS MADE ALL OF HER PAYMENTS AHEAD OF TIME. IN THE FALL OF 1999 HER SON WENT AWAY TO COLLEGE AND HE RENTED AN APARTMENT AT THE TIME THE POWER WAS TO BE CHANGED OVER TO HIS NAME HE WAS NOT HERE, SO SHE CALLED FOR HIM. SHE STATES INSTEAD OF PP&L CHANGING THE NAME ON ACCOUNT, PP&L LEFT THE ACCOUNT IN HER NAME AND CHANGED THE NAME OF HER ACCOUNT FOR HER HOME IN BLAKESLEE TO HER SONS NAME. SHE STATES NOW SHE RECEIVED A BILL FOR THE FULL AMOUNT OF $3,132.92 BY 7/11/00. SHE WANTS TO SEE IF PUC CAN GET THIS PROBLEM STRAIGHTENED OUT AND SHE CAN GET BACK TO HER AGREEMENT WITH PP&L. |
| C-00003878 | Closed | 7/10/2000 | COMPLAINANT STATES PP&L REFUSED HER PAYMENT & CANCELLED HER AGREEMENT BECAUSE SHE WAS PAYING PASS THE DUE DATE. SHE TRIED TO EXPLAIN TO THEM THAT SHE REC- EIVED THE AGREEMENT PASS THE DUE DATE. THEY TOLD HER THEY WANTED THE BALANCE PAID IN FULL BY 7/11/00, OR THEY WOULD DISCONNECT HER SERVICE ON 7/12/00. SHE WANTS PP&L TO ACCEPT THE PAYMENT ARRANGEMENT. |
| C-00003894 | Closed | 7/12/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT ON MONDAY 8/23/99 HE CONTACTED A CUSTOM ER SERVICE REPRESENTATIVE FOR PP&L, HE EXPLAINED HIS SPLIT SECOND POWER FLICK ERS AND HOW ON 10/23/99 AT ABOUT 5:45 AM THIS PROBLEM CAUSED HIS COMPUTER TO CRASH. HE WAS TOLD THAT PP&L HAD AN ONGOING PROBLEM WITH THIS LINE THAT WAS SERVING HIS PROPERTY, AND THAT PP&L WASN'T SURE WHAT WAS CAUSING THE PROBLEM. HE WAS TOLD THAT PP&L WOULD NOT PAY FOR THE DAMAGES TO HIS COMPUTER. HE WAN- TS THE COMMISSION TO MAKE PP&L PAY FOR THE REPAIRS TO COMPUTER. |
| C-00003923 | Closed | 7/18/2000 | COMPLAINANT STATES HIS PROPERTY CONSISTS OF A HOME AND A BUSINESS, ELECTRICI- TY USAGE FOR THE PROPERTY IS MONITORED BY TWO METERS. HE HAS LIVED AT THIS PROPERTY SINCE JUNE OF 1995. IN 1997 HE CALLED PP&L TO INQUIRE WHY HE WAS BEING CHARGED BUSINESS RATES FOR HIS HOME. HE REQUESTED A RATE CHECK AND A RESPONSE FROM PP&L. FOR 2 1/2 YEARS PP&L HAS NOT RESPONDED TO HIS REQUEST AND HAS CONTINUED TO BILL HIM AT BUSINESS RATES. HE WANTS THE PUC TO INVEST- IGATE WHY PP&L NEVER RESPONDED TO HIS REQUEST, A REASON WHY PP&L CONTINUES TO BILLL HIS HOME AT BUSINESS RATES, AND HE WANTS A REFUND FOR THE OVERBILL- NG THAT HAS OCCURRED SINCE HIS INITIAL PHONE CALL IN 1997. |
| C-00003933 | Closed | 7/20/2000 | COMPLAINANT STATES THEY WERE TRYING TO GET THEIR BILL PAYMENT LOWERED, ALL PP&L COULD DO IS PUT ON A BUDGET PLAN. HE STATES IT WAS THE BUDGET PLAN THAT GOT THEM BEHIND ON THEIR BILL. HE STATES THEY TRIED THE BUDGET PLAN ONCE AND INSTEAD OF BASING THEIR BILL ON THEIR ELECTRIC USAGE, THEY BASED THEIR BILL ON THE PERSON OR PERSON'S ELECTRIC USAGE WHO LIVED HERE BEFORE THEM. HE SAID THAT MADE THE BILL TOO HIGH FOR THEM TO HANDLE. ALL THAT HE IS ASKING THAT PP&L LOWER THEIR PAYMENTS ENOUGH SO THAT THEY CAN PAY ENOUGH TO GET CAUGHT UP. |
| C-00003942 | Closed | 7/21/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT THE LAW THAT STATES WHEN THERE ARE FOREIGN SUPPLIES IN A SINGLE OR MULTI-FAMILY HOME IT IS UNFAIR LAW WHEN THE HOME IS CONSENTIALLY RENTED TO FAMILY MEMBERS. IN HIS CASE, HIS SON AND HIS GIRLFRIEND, RENTER HIS HOME WHILE HIS WIFE AND HIMSELF RENOVATED THE BASEMENT AREA FOR THEMSELVES. HE STATES THE FAMILY ARRANGEMENT SHOULD BE EXEMPT FROM THE LAWS THAT ARE THERE TO PROTECT THE PUBLIC. HE STATES PP&L WANTS HIM TO PAY FOR THE PAST ELECTRIC BILL WHICH WAS RUN UP OVER $800 THE BILL WAS PUT IN HIS NAME WITH THE TOTAL. THEY WANT THE BILLS TO BE READJUSTED. |
| C-00003943 | Closed | 7/21/2000 | COMPLAINANT STATES PP&L FAILED TO READ HIS ELECTRIC METER BETWEEN MID DECEMB- ER 1998 AND MARCH 1999 ON THEIR BIG BEES LAKE VACATION RENTAL PROPERTY. DUR- ING THIS TIME A HEATER MALFUNCTIONED CAUSING A LARGE USE OF POWER WELL BEYOND NORMAL YIELDING AN ELECTRIC BILL NEARLY $1,000. FOR THE SEVENTEEN YEARS PRI- OR, HE HAS RELIED ON A REGULAR READINGS TO ENSURE NOTHING WAS WRONG. HE WAN- TS PP&L TO ABSORBE HALF THE UNUSUAL ELECTRIC BILL. |
| C-00003944 | Closed | 7/21/2000 | COMPLAINANT STATES PP&L IS CURRENTLY BILLING HIM FOR THE RELOCATION - LOWER- ING OF A LINE ON HIS PROPERTY THAT WAS CUT BY P.G. ENERGY WHEN HIS GAS SERV- ICE LINE WAS BEING INSTALLED FROM THE STREET TO HIS HOME. THIS LINE WAS NOT MARKED DURING THE PA ONE CALL, IF IT WAS PG ENERGY CENTAINLY WOULDN'T HAVE EXCAVATED FOR THE GAS LINE. HE STATES IT IS HIS INTENT THAT PP&L NOT HOLD HIM FINANCIALLY LIABLE FOR A TRANSACTION BETWEEN THEMSELVES AND PG ENERGY. |
| C-00003962 | Closed | 7/26/2000 | COMPLAINANT STATES HE CALLED PP&L FIVE TIMES TO COME OUT TO EXPLAIN OR AUDIT HIS ELECTRICITY USAGE. WHOLE COMPARABLE RESTAURANTS WITH THE SAME AMOUNT OF EQUIPMENT IN THE SAME AREA BILLS ARE $500 - $600. HIS BILLS RANGE $1,000 - $1,500 EVEN AS THE RESTAURANT WAS CLOSED HIS BILLS WERE $200 - $400 CLOSED. THE LAST TIME THEY SENT TWO PEOPLE OUT AND THEY COULDN'T FIGURE ANYTHING OUT. HE WANTS A METER INSTALLED SO HE CAN MONITOR AND PROOF THAT HE HAS BEEN OVER- CHARGED FOR THE LAST THREE YEARS, AND AN AUDIT TO PROVE THAT THE USAGE IS VALID. |
| C-00003976 | Closed | 7/31/2000 | COMPLAINANT STATES FOR OVER SIX MONTHS, THEIR ELECTRIC BILL INCLUDED A "TRAN- SITION" CHARGE, ALMOST DOUBLING THE BILL EACH MONTH. THEY CONTACTED THE COM- PANY AND WAS TOLD THAT THE COST WAS TO MAKE UP A DEFICIT THAT THE COMPANY HAD TO CHARGED TO STAY IN BUSINESS AND NOT CAUSE A DEFICIT TO SHAREHOLDERS. THEY REPORTED THAT THIS CHARGE WAS ALLOWED BY THE PUC. THEY STATE THAT ELECTRIC CHARGES WERE REASONABLE WHEN ENERGY PLUS WAS AVAILABLE; IT CLIMBED WHEN THAT WAS NO LONGER AVAILABLE. THEY WANT THE PUC TO INVESTIGATE THIS UNFAIR CHARGE AND STOP IT. AND IF POSSIBLE THEY WANT TO BE REIMBURSED FOR THE FEES THAT THEY HAVE BEEN FORCED TO PAY OVER THE LAST MONTHS. |
| C-00003980 | Closed | 8/1/2000 | COMPLAINANT STATES HE WANTS TO KNOW IF IT IS LEGAL FOR PP&L TO CHARGE GSI RATES ON TOP OF HIS BILL FROM EXELON/PECO R.S. RATES OF 1561 KILOWATT HOURS A MONTH. IF THIS IS LEGAL THEN THE CHOICE PROGRAM IS VERY LITTLE VALUE TO A CUSTOMER LIKE HIM. |
| C-00003981 | Closed | 8/1/2000 | COMPLAINANT STATES DUE TO DISABILITY THE PROPOSED AMOUNT OF PAYMENT IS TOO MUCH AND FIX THE BUDGET AMOUNT FOR THE YEAR, AND NOT TO CHARGE IT EVERY THREE MONTHS IS HIS COMPLAINT. HE IS AWAITING A SETTLEMENT FROM AN ACCIDENT TO HELP WITH SOME PAST COSTS. HE WANTS A BUDGET AMOUNT OF $139 PLUS $25 PER MONTH. |
| C-00004013 | Closed | 8/9/2000 | COMPLAINANT STATES IN JULY OF 1999 HER HUSBAND TOOK A NEW JOB TO EARN MORE MONEY, UNFORTUNATELY ON 7/3/99 HE SUFFERED A SEVERE INJURY THAT REQURIED TWO SEPERATE SURGERIES. THEY HAD NO INSURANCE AND NOW HE WAS OUT OF WORK FOR SIX MONTHS. THEY HAVE FIVE CHILDREN TO FEED AND HER HUSBAND HAD NO INCOME AT ALL PLUS THEY HAD TO PAY THE MEDICAL BILLS. SHE WANTS THE PUC TO TELL PP&L THAT THEY WILL PAY THE BUDGET AMOUNT PLUS $30 EACH MONTH UNTIL THE BALANCE IS PAID IN FULL. |
| C-00004016 | Closed | 8/9/2000 | COMPLAINANT STATES SHE HAS JUST CLAIMED BANKRUPTCY CHAPTER 7 ON 5/15/00 CASE # 00-00339-JJT. SHE DIDN'T CLAIM BANKTUPTCY ON PP&L (BECAUSE SHE THOU- HGT THEY WOULD HELP HER IN PAYING HER OVERDUE BILL. SHE AGREED TO PAY HER CURRENT BILL PLUS $25 A MONTH TOWARDS WHAT SHE OWES. SHE STATES SHE CAN'T AFFORD TO PAY THE AMOUNT THAT PP&L IS ASKING FOR. SHE WANTS TO BE ABLE TO PAY HER CURRENT MONTHLY BILL PLUS $25 TOWARD WHAT HER BALANCE IS. |
| C-00004029 | Closed | 8/11/2000 | COMPLAINANT STATES ON 8/9/00 HE WAS INFORMED BY MR ROBERT BURAWSKI OF PP&L THAT THE UTILITY COMPANY INTENDED TO INSTALL A NEW POLE APPROXIMATELY 10 FEET INSIDE HIS CIRCULAR DRIVEWAY DIRECTLY IN FRONT OF HIS RESIDENCE. INSTALLAT- ION OF UTILITY POLE IN THIS AREA, EVEN IF PLACED ON TOWNSHIP PROPERTY CLOSER TO THE ROAD, WILL CAUSE A TRAFFIC HAZZARD BY CREATING A VISUAL IMPAIRMENT OF THE ROAD. ALSO ANY POLE DIRECTLY IN FRONT OF HIS HOUSE WILL CAUSE HIS PROPERTY TO DEVALUATE. HE WANTS THE PUC TO PROHIBIT PP&L FROM INSTALLING ANY NEW UTILITY POLES OF ANY TYPE ON HIS PROPERTY. |
| C-00004034 | Closed | 8/11/2000 | COMPLAINANT STATES ON 9/3/99 HE PURCHASED KELLY'S MOTOR COACH INN AND CHANGED THE NAME TO KELLEY'S POCONO CREST FROM AMENROD ENTERPRISE. AT THE TIME, MR. PALLAGHY (570-296-8821) CHANGED THE BILLING OF THE ELECTRIC COMPANY PP&L INTO HIS COMPANY. WELL UNBEKNOWN TO HIM, THERE ARE SIX (6) ACCOUNTS WITH PP&L. FIVE ACCOUNTS WERE TURNED OVER TO HIS COMPANY BUT THE SIXTH REMAINED IN THE NAME OF AMENROD ENTERPRISE. HE NEVER RECEIVED A BILL FOR SAID ACCOUNT IT WAS ALWAYS ADDRESSED TO AMENROD ENTERPRISE. THE FIRST TIME HE WAS AWARE OF SAID BILL WAS IN JANUARY OF 2000 WHEN PP&L CAME IN TO TURN THE ELECTRICITY OFF TO THE HOTEL. AFTER CALLING THE COMPANY THEY PROMISED TO CHANGE THE BILL- ING INTO HIS COMPANIES NAME AND DELETE WHAT EVER BELONGS TO AMENROD ENTERPRISE FROM THE BILL. UNFORTUNATELY, THIS NEVER HAPPENED. HE REQUEST THAT THE ELEC- TRICITY NOT BE SHUT OFF AND THAT THE BILLING BE DONE IN HIS COMPANIES NAME. |
| C-00004038 | Closed | 8/14/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT BEING BILLED OVER $16,000 & OVER ON ALMOST 8,000 KWH FOR THE MONTHS OF NOVEMBER - MARCH OF 1998. SHE WAS TOLD BY PP&L THAT THIS WAS A COMPUTER ERROR, SHE WANTS IT FIXED AND SHE DOESN'T WANT TO BE PUT ON A BUDGET PLAN. SHE ALREADY CHANGED HER GENERATION PART OF HER BILL. |
| C-00004041 | Closed | 8/15/2000 | COMPLAINANT STATES SHE WOULD LIKE TO HAVE HER PAST DUE PAYMENTS OF $215 LOWER TO $100 A MONTH, BECAUSE SHE SIMPLY CAN'T AFFORD TO MAKE THAT KIND OF PAYMENT TO GET CAUGHT UP ON HER PAST DUE AMOUNT OF $757. SHE WANTS THE PUC TO DO THERE BEST TO HAVE THESE PAYMENTS LOWERED FOR HER. |
| C-00004052 | Closed | 8/16/2000 | COMPLAINANT STATES THEY DESIRE TO INCREASE ELECTRIC SERVICE FROM 100 TO 200 AMPS. THE EXISTING SERVICE WENT UNDERGROUND FROM HOUSE TO POLE IN YARD THEN IN AIR TO PP&L POLE ON ROAD. HE STATES IT HAD BEEN THIS WAY FOR 45 YEARS WITH NO PROBLEM. PP&L CAME AND SAID THEY COULD ESTABLISH NEW SERVICE IN SAME MANNER, BUT AFTER TRENCH WAS DUG AND ELECTRICIANS WERE THERE TO DO WORK, PP&L REFUSED TO USE EXISTING POLE IN YARD. THEREFORE THEY WERE FORCED TO DIG THE TRENCH 100 FEET FROM POLE IN THE YARD, TO THE POLE ON ROAD. A SHORT TIME LATER, HE LEARNED THAT THE POLE IN THE YARD SHOULD HAVE BEEN ACCPETABLE. HE WANTS PP&L TO REIMBURSE HIM FOR ADDED EXPENSE OF DIGGING TRENCH FROM EXISTING POLE IN YARD TO POLE ON ROAD. |
Showing results 1126 - 1150 of 11733
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