Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00992844 | Closed | 9/27/1999 | COMPLAINANT STATES ON 9/15/99 HAD A POWER OUTAGE WHICH WAS DUE TO A BLOWN FUSE. IT TOOK OVER TWO HOURS FOR POWER TO BE RESTORED, AND ONLY TOOK A FEW MINUTES TO REPLACE THE FUSE. FEELS THAT SUCH A SIMPLE PROBLEM SHOULD HAVE BEEN REMEDIED SOONER. WOULD LIKE STEPS TO CORRECT THE LACK OF HAVING SUFFI- CIENT REPAIR CREWS AVAILABLE TO AREA. SIMPLE FUSE BLOW-OUTS SHOULD BE REPAIR- ED MUCH FASTER. |
| C-00992881 | Closed | 10/8/1999 | COMPLAINANT STATES TENANT LEFT APARTMENT BUILDING AT 637 NORTH LAUREL STREET HAZLETON, PA IN THE MIDDLE OF THE NIGHT IN FEBRUARY OF 1999. SUSPECTED THAT THERE WAS SOME ELECTRICAL BILLS OVERDUE, SO SHE IMMEDIATELY CONTACTED PP&L AND ASKED THEM NOT TO INTERRUPT ELECTRICAL SERVICE IF THERE WAS AN OVER- DUE BILL AND TO TRANSFER ELECTRICAL SERVICE ACCOUNT TO HER NAME. IT WAS AT THIS TIME THAT THE FOREIGN LOAD WAS BROUGHT TO HER ATTENTION AND PROMPTLY CORRECTED BY HER AT HER EXPENSE. BELIEVES IT IS UNFAIR THAT SHE IS NOW RESPONSIBLE FOR BILL OF $1,370.36 WHEN TENANT'S MONTHLY ELECTRIC BILL EVEN WITH THE FOREIGN LOAD WAS ONLY $50.00 PER MONTH OR LESS. |
| C-00992901 | Closed | 10/15/1999 | COMPLAINANT STATES SINCE 1980S PP&L HAS OFFERED INTERRUPTIBLE ELECTRIC SRV TO , INTER ALIA ITS INDUSTRIAL CUSTOMERS. SINCE 1992 PP&L INTERRUPTIBLE RATE SCHEDULES HAVE SPECIFICALLY PROVIDED FOR SO-CALLED "ECONOMIC LOAD CONTROL" INTERRUPTIONS. HOWEVER, UNTIL 1997, PP&L NEVER CALLED AN ECONOMIC LOAD CONT- ROL INTERRUPTION. ENTERED INTO CONTRACT WITH PP&L ON 12/21/95 FOR OPTIONAL INTERRUPTIBLE SERVICE UNDER RATE SCHEULE PR-2, IN CONTRACT PP&L WOULD PROVIDE ELECTRIC POWER IN ACCORDANCE WITH RATE SCHEDULE PR-2. SINCE JUNE 1998 PP&L HAS CALLED 10 ECONOMIC LOAD INTERRUPTIONS ON SEVERAL DATES WITH LONG DURATIO- NS OF THESE. |
| C-00992904 | Closed | 10/15/1999 | COMPLAINANT STATES SINCE 1980S PP&L HAS OFFERED INTERRUPTIBLE ELECTRIC SRV TO INTER ALIA ITS INDUSTRIAL CUSTOMERS. SINCE 1992 PP&L INTERRUPTIBLE RATE SCHEDULES HAVE SPECIFICALLY PROVIDED FOR SO-CALLED "ECONOMIC LOAD CONTROL" INTERRUPTIONS. HOWEVER, SINCE 1997, PP&L HAS NEVER CALLED AN ECONOMIC LOAD CONTROL INTERRUPTION. ON OR ABOUT JUNE 3, 1996 BUCK ENTERED INTO A CONTRACT WITH PP&L FOR OPTIONAL INTERRUPTIBLE SERVICE UNDER RATE SCHEDULE PR-2 PRICE RESPONSE SERVICE AND TO PROVIDE INTERRUPTIBLE SERVICE UNDER RATE SCHEDULE IS-T. SINCE JUNE OF 1998 PP&L HAS 10 ECONOMIC LOAD INTERRUPTIONS ON VARIOUS DATES AND FOR EXTENDED DURATIONS. |
| C-00992927 | Closed | 10/21/1999 | COMPLAINANT STATES SHE CAN'T AFFORD REGULAR BILL, TRIED TO GET HELP, BUT THEY ADDED $15 ON TO REGULAR BILL, SO NOW SHE CAN'T AFFORD IT EVEN MORE. WANTS TO GET HELP FOR ELECTRIC BILL, SO ELECTRIC DOESN'T GET SHUT OFF. |
| C-00992946 | Closed | 10/27/1999 | COMPLAINANT STATES IN ONE MONTH BILL WENT FROM A RANGE OF $113.59 UP TO $704. 70. WANTS HER RECORDS INVESTIGATED, IT WILL CERTAINLY SHOW THAT A MISTAKE HAS ACQUIRED. |
| C-00992950 | Closed | 10/28/1999 | COMPLAINANT STATES PP&L HAD NO RIGHT TURNING OFF ELECTRIC SERVICE ON 8/5 TO 8/12, 1997 AND MOST RECENTLY 10/12/99 TO PRESENT WHEN SHE WAS MAKING MONTHLY PAYMENTS AND HAD A PAYMENT ARRANGEMENT ALREADY. IT IS HER UNDERSTANDING THAT A CUSTOMER MUST MISS THREE MONTHS CONSECUTIVE PAYMENTS BEFORE PP&L MAY TERMI- NATE SERVICE. SHE WANTS HER ELECTRIC TURNED BACK ON, AND SHE WANTS TO SEEK A REFUND FOR OVERBILLING. |
| C-00992986 | Closed | 11/5/1999 | COMPLAINANT STATES PP&L HAS ESTABLISHED AN INTERNAL POLICY TO UNLAWFULLY TAKE A $700 FEE FROM PROPERTY OWNERS. PP&L HAS ADMITTED THROUGH MR. DAVE LING, MANAGER FIELD SERVICE OPERATIONS DURING A TELEPHONE CONVERSATION ON 8/5/99 THAT THEY HAVE TAKEN THIS FEE FROM +/- 150 PROPERTY OWNERS THIS YEAR ALONE. THE FEE IS CHARGED WHEN A PERSON, WHO IS THE FEE SIMPLE OWNER OF THE GROUND THAT A PP&L EASEMENT CROSSES, PROVIDES PP&L WITH THEIR PLAN FOR DEVELOPMENT SO PP&L CAN LOOK AT THE IMPACT ON THE PP&L FACILITIES. WANTS PP&L REQUIRED TO REFUND THE FEES UNLAWFULLY COLLECTED, PAY OUR COSTS IN PROCESSING THIS CLAIM AND SEND NOTICE TO ALL OF DEVELOPER CUSTOMERS IN THEIR INABILITY TO CHARGE SUCH FEES AND PAY FINES TO PUC AS DEEMED APPROPRIATE. |
| C-00992998 | Closed | 11/9/1999 | COMPLAINANT STATES HAVE NOT RECEIVED A BILL FROM PP&L SINCE DECEMBER OF 1998. HE HAS HAD MANY CALLS TO PP&L BUT HE GETS NO RESPONSE. STATES THEY HAVE NEV- ER NOTIFIED HIM OF A PROBLEM. HE WANTS TO RECEIVE CURRENT BILLS, AND HE FEELS THAT PP&L SHOULD GET A HEFTY FINE. |
| C-00992999 | Closed | 11/9/1999 | COMPLAINANT STATES A MEDICAL REPORT FROM HEART DOCTOR WAS MAILED TO ALL HER UTILITIES ONLY PP&L SAID THEY DIDN'T RECEIVE THEIRS. MONTHS AGO, THE REASON SHE COULDN'T KEEP UP HER $200 PAYMENT WAS BECAUSE SHE HAD TO TAKE IN HER DAUGHTER & HER THREE CHILDREN. STATES DAUGHTER HAS BEEN GONE SINCE APRIL OF 1999. SHE CALLED PP&L AND TOLD THEM WHAT HAPPENED, & SHE TOLD THEM SHE WOULD PAY $300 A MONTH TILL PAYMENTS THAT SHE MISSED WERE CAUGHT UP. EXPECTS PP&L TO STICK TO THEIR AGREEMENT AND NO THEY WANT HER TO PAY $1,000 WHICH SHE CAN'T COME UP WITH. |
| C-00993008 | Closed | 11/12/1999 | COMPLAINANT STATES HAVE A TOTAL GAS HOME, HIS ELECTRIC BILL IS TWICE AS MUCH AS ALL HIS NEIGHBORS WHO HAVE TOTAL ELECTRIC HOMES, IT'S ALSO MORE THAN THE HOUSE HE MOVED FROM THAT WAS TOTAL ELECTRIC PLUS HEAT PUMP. HE WOULD LIKE A MEETING ARRANGED BETWEEN HIMSELF AND A PP&L REP. HE WOULD LIKE TO SEE THE TOTAL ELECTRIC DRAWN IN AMPS, WITH EVERYTHING HE HAS ON. HE WOULD LIKE A FAIR BREAK. |
| C-00993033 | Closed | 11/17/1999 | COMPLAINANT STATES WANTS TO KNOW WHY CHART ON HER PP&L BILL INDICATES THAT SHE USED MORE ELECTRICITY IN SEPTEMBER OF 1999 THAN SHE DID IN 1998 BEING SHE WAS WITHOUT ELECTRICITY FOR APPROXIMATELY 3 1/2 DAYS. WANTS A CURRENT METER READING. BELIEVES SHE HAS BEEN CHARGED FOR BOTH METERS HERS AND THE SECOND FLOOR RENTED AREA. AND IF METER READING SHOWS A DISPARITY SHE IS REQUESTING ADJUSTMENTS ON HER USAGE. |
| C-00993040 | Closed | 11/19/1999 | COMPLAINANT STATES WHEN HE RENTED A HOUSE TO DONALD E EYER AND HIS WIFE, HE INFORMED HIM THAT ADJACENT GARAGE WAS NOT A PART OF RENTAL AGREEMENT, AND HE TOLD MR EYER THAT GARAGE WAS INDIVIDUALLY METERED, BUT WAS SUPPLIED FOR A SUB PANEL IN HOUSE. HE SUBMITTED TO EYER'S TO PAY WHOLE ELECTRIC BILL OR TO HAVE HIM ADD $75 PER MONTH TO RENT AND HE WOULD PAY ELECTRIC BILL. EYER'S SAID THEY WOULD PAY ELECTRIC BILL AND THAT MINIMAL USE OF GARAGE WAS SATISFACTORY TO THEM. DESPITE AGREEMENT EYER'S NEVER PAID ELECTRIC BILL FOR JUNE, JULY OR AUGUST, WHEN FACED WITH SHUT-OFF NOTICE EYER'S CALLED PP&L AND STATED THEY DIDN'T PAY BILL BECAUSE THEY DIDN'T THINK IT FAIR TO HAVE TO PAY FOR ELECTRICI TY USED IN HIS GARAGE. REQUEST IN INTEREST OF FAIRNESS, DIRECT PP&L TO TRANS- FER BACK TO THE EYERS ELECTRIC ACCOUNT THE SUM OF $246.83. |
| C-00993064 | Closed | 11/30/1999 | COMPLAINANT STATES THEY ARE OWNERS OF AN UNDEVELOPED PARCEL OF LAND KNOWN AS LOT 4 IN HUETHER-ADAMSDALE DEVELOPMENT LOCATED ALONG MOUNTAIN VIEW DRIVE IN NORTH MANHEIM TOWNSHIP, SCHUYLKILL COUNTY, PA. IN FALL OF 1998 FOLLOWING THE REPLACEMENT OF CERTAIN UNDERGROUND ELECTRICAL LINES, COMPLAINANT DISCOV- ERED THAT PP&L CONTRACTORS, EMPLOYEES AND/OR WORKMEN HAD REMOVED TOP SOIL, SOIL AND ROCKS FROM SOUTH SIDE OF LOT 4 FACING MOUNTAIN VIEW DRIVE AND GAVE AWAY AND SOLD MATERIAL TO COMPLAINANTS ADJOINING LANDOWNERS. ALL THIS WAS DONE WITHOUT KNOWLEDGE OR PERMISSION FROM COMPLAINANT'S. ON OR ABOUT 5/27/99 PP&L CONTRACTOR JEFFRY BURKHARDT D/B/A BURKHARDT EXCAVATING REMOVED ADDITIONAL SOIL AND ROCKS FROM COMPLAINANT'S PROPERTY AND GAVE AWAY OR SOLD MATERIAL TO ADJOINING LANDOWNERS, AGAIN THIS WAS DONE WITHOUT COMPLAINANT'S KNOWLEDGE OR PERMISSION. STATES PP&L WRONGFULLY TOOK THEIR PROPERTY WITHOUT KNOWLEDGE OR CONSENT AND WITHOUT ANY LEGAL AUTHORITY. REQUEST THE COMMISSION FIND THAT PP&L HAS ACTED UNREASONABLY AND VIOLATED SECTION 1501 OF THE PUC CODE AND IMPOSE APPROPRIATE PENALTIES AND FINE AND SUCH OTHER RELIEF AS IT DEEMS JUST. |
| C-00993080 | Closed | 12/7/1999 | COMPLAINANT STATES HE IS A VICTIM OF RENTING, HE NEVER HAD ELECTRIC HEAT & WAS NOT AWARE OF HOW MUCH IT COSTS, THE PLACE HE RENTS IS NOT WELL INSULATED WITH DRAFTS COMING FROM THE FRONT, BACK, BASEMENT, DOORS & ALL WINDOWS. THIS LOSES HEAT JUST AS FAST AS IT COMES OUT. STATES CAN'T AFFORD TO KEEP HEAT ON BUT CAN'T LEAVE IT OFF BECAUSE THE PIPES WILL FREEZE. |
| C-00993094 | Closed | 12/13/1999 | COMPLAINANT STATES OVERBILLING FOR THE MONTH OF JANUARY 1998, AND NOVEMBER OF 1999. WANTS AN ORDER A BILLING REFUND. ALSO PP&L TOOK OVER 9 MONTHS TO ANSWER COMPLAINT, NEVER PERSONALLY CAME INTO HER HOUSE TO EXAMINE THE APPLIA- NCES OR ELECTRIC USAGE. WANTS AN ORDER FOR BILLING REFUND FOR OVER CHARGES. |
| C-00993101 | Closed | 12/14/1999 | COMPLAINANT STATES CAN'T AFFORD $144 A MONTH PAYMENT STATES SHE IS LIVING ON SS CHECK & SOME MONEY FROM HUSBAND GIVES HER. STATES HER & HER HUSBAND ARE SEPARATED. STATES SHE CAN AFFORD $100 A MONTH. |
| C-00993102 | Closed | 12/15/1999 | COMPLAINANT STATES HER HUSBAND SUFFERED A MASSIVE STROKE IN AUG. 1998 HE WAS 49 YEARS OLD, HE WAS AN EXEC WITH MACK TRUCK AND WAS DOWNSIZED A FEW MONTHS BEFORE BE HAD THE STOKE WITH TWO KIDS IN COLLEGE AND ONE GRADUATING FROM HIGH SCHOOL. STATES HUSBAND IS ON TOTAL DISABILITY AND SHE IS WORKING FIVE PART TIME JOBS TO TRY TO CATCH UP. DOESN'T WANT THEIR ELECTRICITY TURNED OFF. |
| C-00993103 | Closed | 12/15/1999 | COMPLAINANT STATES SHE WAS REFUSED ELECTRIC HOOK UP UNLESS SHE PAID AN EXCESS COSTS $187 TO HER NEW HOME AT 1421 W CONGRESS ALLENTOWN IN NEW CONSTRUCTION PROJECT. MADE ALL EFFORTS TO CONTACT PP&L NO CALLS WERE EVER RETURNED. SHE PAID THE $187 EXCESS COSTS TO PP&L SO SHE COULD GET ELECTRIC HOOK UP, WANTS TO GET HER MONEY RETURNED, SHE FEELS THAT THIS IS AN UNFAIR PRACTICE AND UNFAIR CHARGES. |
| C-00993125 | Closed | 12/21/1999 | COMPLAINANT STATES HAS A NON-FARM BARN WHICH SHE USES FOR STORAGE AND SHE KEEP A FEW CHICKENS & 4 GOATS IN AT NIGHT. SHE STATES THERE IS NO BUSINESS CONDUCTED THERE. HER ELECTRIC BILL IS HIGHER FOR HER BARN, THAN HER HOUSE WHERE SHE HAS REFRIGERATOR, FREEZER, CENTRAL AIR CONDITIONING, WELL PUMP, T.V ELECTRIC RANGE & OVEN, AND LIGHTS FROM DAWN TO DUSK. WANTS PP&L TO CHANGE THE METER ON HER BARN TO GIVE HER A MORE FAIRER RATE ON HER ELECTRIC USAGE. |
| C-00993146 | Closed | 12/27/1999 | COMPLAINANT STATES PP&L DETERMINED THAT A 60 WATT BULB IN THE BASEMENT OF APT # 1 648 WEST MAIN STREET, BLOOMSBURG, PA WAS CONNECTED TO ANOTHER APART- MENT UNIT. STATES HE DISCONNECTED THAT WIRE, BUT HE IS TOLD BY PP&L THAT THE TENANTS PREVIOUS UNPAID BALANCE OF $735.37 IS HIS RESPONSIBILITY. HE STATES THIS IS UNFAIR FOR HIM TO PAY THE $735.37 OF HIS TENANTS PREVIOUS BILL. HE FEELS HE SHOULD NOT BE MADE A COLLECTION AGENCY. FEELS HE SHOULD ONLY HAVE TO PAY FOR ELECTRICITY FROM TIME HE WAS INFORMED BY PP&L ABOUT "FOREIGN LOAD" UP TO THE DATE THAT HE CORRECTED THE SITUATION. |
| C-00993147 | Closed | 12/27/1999 | COMPLAINANT STATES PP&L DETERMINED THAT AN OUTSIDE PORCH LIGHT OF APT # 2 WAS CONNECTED TO ANOTHER APARTMENT UNIT. STATES HE DISCONNECTED THAT WIRE, BUT WAS TOLD BY PP&L THAT THE TENANTS PREVIOUS UNPAID BALANCE OF $342.86 IS HIS RESPONSIBILITY. STATES THIS IS UNFAIR FOR HIM TO PAY THE $342.86 OF HIS TENANTS PREVIOUS BILL. FEELS THAT HE SHOULDN'T BE MADE A COLLECTION AGENCY. WANTS IT DETERMINED THAT HE IS ONLY RESPONSIBLE FOR PAYING ELECTRICITY FROM THE TIME HE WAS INFORMED BY PP&L ABOUT THE "FOREIGN LOAD" UP TO THE DATE THAT HE CORRECTED THE SITUATION. |
| C-00993148 | Closed | 12/27/1999 | COMPLAINANT STATES PP&L DETERMINED THAT RECEPTACLES, BEDROOM LIGHTS AND HALL LIGHT FOR APT # 3 WAS CONNECTED TO ANOTHER APARTMENT BEING RENTED TO WILLIAM SIMPSON (APT #4). HE DISCONNECTED THE WIRE, BUT WAS TOLD BY PP&L THAT THE TENANTS PREVIOUS UNPAID BALANCE OF $2,271.07 IS HIS RESPONSIBILITY. STATES THIS IS UNFAIR FOR HIM TO PAY THE $2,271.07 OF HIS TENANTS PREVIOUS UNPAID BILL, STATES HE SHOULDN'T BE MADE A COLLECTION AGENCY. ALSO, APT # 3 HAS BEEN VACATED FOR ABOUT FIVE MONTHS, AND MR SIMPSON IS THE ONLY ONE WITH A KEY TO THAT APARTMENT. WANTS IT DETERMINED THAT HE IS ONLY RESPONSIBLE FOR PAY- ING THE ELECTRICITY FROM THE TIME HE WAS INFORMED BY PP&L ABOUT THE "FOREIGN LOAD" UP TO THE DATE THAT HE CORRECTED THE SITUATION. |
| C-20015693 | Closed | 6/21/2001 | COMPLAINANT STATES THAT FOR THE LAST 20 YEARS, HER ELECTRIC BILL WAS BETWEEN $5.00-$10.00 PER MONTH. ONE MONTH, IT CAME TO $500.00. SHE STATES THAT SHE HAD AN ELECTRICIAN GO OUT AND HE STATED THAT THERE WAS NOBODY HOOKED UP TO HER METER. SHE ONLY PAYS FOR HALL AND BASEMENT LIGHTS. SHE WANTS THE PUC TO CREDIT HER ACCOUNT FOR $521.39. |
| C-20015790 | Closed | 6/25/2001 | COMPLAINANT STATES THAT PPL BILLED HER AN ADDITIONAL $80.71 FOR THE PERIOD OF 10/2000-4/2001. SHE STATES THAT THIS CHARGE WAS INCURRED BY THE VILLAGE OF PHEASANT RIDGE FOR THE 07/1999-11/1999 BILLING CYCLE. SHE WANTS THE PUC TO MAKE PPL STOP BILLING HER FOR THE OVERCHARGE, AND SHE REQUESTS A HEARING TO PRESENT HER EVIDENCE AND COLLECT DAMAGES. |
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