Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20015802 | Closed | 6/27/2001 | COMPLAINANT STATES THAT SHE IS FINANCIALLY STRUGGLING DUE TO RISING UTILITY RATES. SHE STATES THAT SHE IS A SENIOR CITIZEN AND A WIDOW LIVING ON A FIXED INCOME OF LESS THEN $1000.00 PER MONTH, AND SHE IS FINDING IT HARDER TO MAKE ENDS MEET. SHE WANTS THE PUC TO CONSIDER PEOPLE IN HER SITUATION BEFORE AP- PROVING RATE INCREASES, AND SHE WANTS THE PUC TO MAKE THEM LOWER THEIR RATES TO REASONABLE AMOUNTS.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX CASE ENTERED IN ERROR - SEE R-00016379C0004 FOR FORMAL COMPLAINT OF RUTH L. BAKER VS. PPL UTILITIES (FORMERLY NORTH PENN GAS COMPANY). |
| C-20015820 | Closed | 6/29/2001 | COMPLAINANT STATES THAT HE WAS OVERCHARGED FROM FEBRUARY TO APRIL 2000. HE STATES THAT HE WAS CHARGED $129.12 FOR 2 MONTHS OF USAGE. THIS WAS MORE THAN HE HAD PAID WHEN LIVING WITH ANOTHER PERSON IN A 2 STORY HOUSE. AFTER HE HAD MOVED, PPL NOTIFIED HIM THAT THE METERS WERE INCORRECT AND THAT HE HAD BEEN CHARGED FOR ANOTHER TENANT'S USAGE, AND THEY ALSO CLAIMED THAT SOMEONE HAD BEEN CHARGED FOR HIS USAGE SO THEY ONLY REFUNDED HIM $10.55. HE WANTS THE PUC TO DETERMINE IF HE WAS OVERCHARGED AND FIND OUT HOW PPL CAN CLAIM THAT THEY NOW HAVE THE ACTUAL READING. |
| C-20015853 | Closed | 7/9/2001 | COMPLAINANT STATES THAT THERE ARE SOME BILLING ERRORS ON HER ACCOUNT # 27051-31042 FROM 10/2000-5/2001. SHE STATES THAT SHE DOESN'T UNDERSTAND SOME OF THE TRANSACTION TYPES AND AMOUNTS. SHE WANTS THE PUC TO MAKE PP&L CORRECT HER BILLS. |
| C-20015873 | Closed | 7/10/2001 | COMPLAINANT STATES THAT THEY SENT HIM AN OVERESTIMATED BILL FOR 966KWH. HE WANTS THE PUC TO MAKE PPL CREDIT HIS ACCOUNT BY 966KWH. |
| C-20015878 | Closed | 7/12/2001 | COMPLAINANT STATES THAT FROM THE WINTER OF 1999 TO THE WINTER OF 2000, HIS ELECTRIC BILL WAS NEVER OVER $550.00. IN THE WINTER OF 2001, IT WAS NEARLY $1000.00. HE STATES THAT THERE WAS NO ADDITIONAL LOAD, AND A HEATER WAS RE- MOVED TO HELP CONTROL THE BILL. PPL ALSO CHANGED THE TRANSFORMER, AND THE BILLS "WENT NUTS" AFTER THIS. HE WANTS THE PUC TO FIGURE OUT HOW MUCH HE OWES AND MEDIATE A PAYMENT PLAN. |
| C-20015900 | Closed | 7/17/2001 | COMPLAINANT STATES THAT HE NOTIFIED PPL WHEN HE SOLD HIS PROPERTY. THEY THEN SENT HIM A BILL FOR $86.00, AFTER THE PROPERTY WAS SOLD. HE STATES THAT HE DOESN'T OWE THIS MONEY, BECAUSE HE DID NOT OWN THE PROPERTY AT THIS TIME. HE WANTS THE PUC TO MAKE PPL BILL THE CURRENT PROPERTY OWNERS FOR THIS BILL, AND CREDIT HIS ACCOUNT. |
| C-20015924 | Closed | 7/23/2001 | COMPLAINANT STATES THAT SINCE THE TERM "TRANSITION" IS DEFINED AS A "TEMPOR- ARY CHARGE" ON THE PUC'S LIST OF TERMS AND DEFINITIONS, PPL WRONGLY BILLED HER FOR $179.82. SHE WANTS THE PUC TO MAKE PPL CREDIT HER ACCOUNT FOR $179.82. |
| C-20015937 | Closed | 7/26/2001 | COMPLAINANT STATES THAT HE IS BEING CHARGED $750.00 BECAUSE HE NEEDS TO HAVE HIS ELECTRIC WIRES BURIED. HE STATES THAT HE SHOULD NOT HAVE TO PAY THIS MUCH, BECAUSE 2 STATEMENTS IN PPL'S TARIFF CONTRADICT EACH OTHER. SPECIFI- CALLY, RULE 4-I-1 AND RULE 4-I-2. HE STATES THAT HE IS AN AFFECTED PROPERTY OWNER, SO HE SHOULD ONLY BE CHARGED FOR CONTRACTOR COSTS AND DIRECT LABOR AND MATERIALS, LESS ANY MAINTENANCE COSTS SAVED. HE WANTS THE PUC TO WAIVE ALL CHARGES APPLICABLE, AND THEY WANT TO RECEIVE AN ITEMIZED BILL FOR THE LABOR AND CABLE MINUS ANY SAVED MAINTENANCE COSTS. |
| C-20015940 | Closed | 7/30/2001 | COMPLAINANT STATES THAT HE EXPERIENCED POWER SURGES ON 7/22/01 AND 7/24/01. HE STATES THAT THIS WAS ALSO A PROBLEM FOR HIM LAST YEAR, AND HE HAS LOST 2 ANSWERING MACHINES, 2 VCRS, 1 REFRIGERATOR, 1 STEREO AND 1 ALARM CLOCK. HE STATES THAT HIS NEIGHBORS ALSO EXPERIENCED THE SURGES, SO THE PROBLEM IS NOT WITH HIS HOUSE. HE WANTS THE PUC TO FIND OUT WHAT IS CAUSING THIS PROBLEM. |
| C-20015952 | Closed | 8/1/2001 | COMPLAINANT STATES THAT SHE WAS GIVEN AN INCORRECT ESTIMATE FOR WORK DONE TO HER PROPERTY. SHE WANTS THE PUC TO ORDER PPL TO REFUND HER $298.00. |
| C-20015956 | Closed | 8/1/2001 | COMPLAINANT STATES THAT HER PECO CHARGES HAVE DOUBLED SINCE SHE MOVED TO HER CURRENT ADDRESS. SHE STATES THAT SHE WANTS TO CONTINUE LIVING THERE, BUT FEELS THAT SHE WILL NOT BE ABLE TO AFFORD THE GAS AND ELECTRIC BILLS. SHE WANTS THE PUC TO HELP HER GET FAIR RATES. |
| C-20015959 | Closed | 7/31/2001 | COMPLAINANT STATES THAT FROM AUGUST 2000- FEBRUARY 2001. SHE STATES THAT HER BILL WAS $50.00-$60.00 MONTHLY. AFTER SHE MOVED, SHE RECEIVED A BILL FOR $1700.00. SHE WANTS THE PUC TO BILL HER LANDLORD FOR THE MONEY. |
| C-20015993 | Closed | 8/8/2001 | COMPLAINANT STATES THAT SHE SHOULDN'T BE CHARGED A "TRANSITION" CHARGE ON HER MONTHLY BILL, BECAUSE THE TERM TRANSITION REFERS TO A TEMPORARY PROCESS, CHANGING FROM ONE THING TO ANOTHER. PPL DEFINES THIS CHARGE AS A COMBINATION OF CTC AND ITC CHARGES, AND THE PUC DEFINES IT AS A TEMPORARY CHARGE. SHE WANTS THE PUC TO MAKE PPL REIMBURSE HER $179.82. |
| C-20016021 | Closed | 8/15/2001 | COMPLAINANT STATES THAT PPL SENT THEM A $381.00 BILL IN 6/2001 FOR THEIR GAR- AGE. THEY STATE THAT THEIR MONTHLY BILL AVERAGES BETWEEN $7.00-$15.00. PPL CLAIMS THAT THEIR BILLS WERE WRONGLY ESTIMATED FROM 10/2000-5/2001. A PPL TECH SUBMITTED A REPORT, AND THEY WERE BILLED $794.36. PPL CREDITED THEIR ACCOUNT $794.36, BUT THEY ARE UNWILLING TO CREDIT THE $381.00. THEIR SUB- SEQUENT BILLS WERE FOR $7.83 AND $10.00. COMPLAINANTS WANT PPL TO CREDIT THEIR ACCOUNT AND THEY WANT TO HAVE ACTUAL READINGS TAKEN EACH MONTH, TO AVOID THIS IN THE FUTURE. |
| C-20016037 | Closed | 8/16/2001 | COMPLAINANT STATES THAT THEY HAVE BEEN OVERCHARGED BY PPL. HE STATES THAT THEY USE 2 OFFICES IN A VACANT BUILDING. WHEN THEY NOTIFIED PPL, THEIR BILLS CAME DOWN DRASTICALLY. THEY WANT THE PUC TO MAKE PPL JUSTIFY THE HIGH BILLS AND PROVE THAT THEY HAD ACTUALLY USED AN ENORMOUS AMOUNT OF ELECTRICITY. THEY ALSO WANT THE PUC TO INVESTIGATE WHY THEIR BILLS CAME DOWN, WITHOUT ALT- ERING THEIR USAGE. |
| C-20016039 | Closed | 8/17/2001 | COMPLAINANT STATES THAT PPL WANTS TO CHARGE SHERMAN HILLS APTS $5.00 PER PERSON TO DETERMINE AVERAGE USE OF ELECTRICITY FOR THEIR RESIDENTS. THEY STATE THAT HUD REQUIRES THEM TO DO THIS SURVEY ONCE EACH YEAR TO ENSURE THAT THE UTILITY ALLOWANCE WHICH THEY DEDUCT FROM THE RENT, IS CORRECT. THEY WANT THE PUC TO MAKE PPL WAIVE THIS CHARGE, BECAUSE THE GOVERNMENT REQUIRES THIS SURVEY. |
| C-20016046 | Closed | 8/21/2001 | COMPLAINANT STATES THAT PPL IS BILLING HIM $1228.35 FOR HIS RENTAL OFFICE. PPL ADMITTED THAT THIS WAS THEIR FAULT FOR NOT CONVERTING THE BILL INTO HIS NAME WITHIN 3 DAYS OF THE CANCELLATION NOTICE FROM HIS TENANT. HE WAS INFOR- MED THAT EVEN THOUGH IT WAS PPL'S ERROR, HE WAS STILL RESPONSIBLE FOR PAYING IT. HE WANTS THE PUC TO INVESTIGATE HIS COMPLAINT. |
| C-20016081 | Closed | 8/29/2001 | COMPLAINANT STATES THAT SHE DOES NOT USE THE AMOUNT OF ELECTRICITY THAT SHE IS BEING CHARGED FOR. SHE STATES THAT SHE LIVED ALONE FROM 1997-1999, AND HER USAGE WAS 9 TO 10 KWH. FROM JUNE 1999 TO JULY 2000, THERE WERE 3 PEOPLE LIVING IN HER HOME, AND THE USAGE WAS 20 TO 28 KWH. FROM JULY 2000, SHE WAS ALONE AND HER USAGE DID NOT GO DOWN. SHE STATES THAT OTHER PEOPLE USE MORE ELECTRICITY THAN SHE DOES AND PAY 3 TIMES LESS FOR IT. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT AND MAKE PPL REFUND HER FOR THE OVERCHARGES. |
| C-20016082 | Closed | 8/29/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER BUDGET. SHE WANTS THE PUC TO LOWER IT. |
| C-20016083 | Closed | 8/29/2001 | COMPLAINANT STATES THAT THE PROPERTY IN QUESTION IS VACANT, AND HAS BEEN USED TWICE SINCE 1993. SHE STATES THAT PPL HAS A HISTORY OF FALSE AND INFLATED METER READINGS. SHE STATES THAT THE LAST READINGS WERE DONE IN DECEMBER 2000 AND APRIL 19, 2001. SHE ALSO STATES THAT PPL TOOK ESTIMATED READINGS IN FEB FOR THE LAST 10 YEARS, AND IT IS ALWAYS TWICE AS MUCH AS THE REST OF THE YEAR. SHE WANTS THE PUC TO MAKE PPL PROVE THE ACCURACY OF THEIR READINGS, MAKE THEM LOWER THE BILLS FOR ESTIMATED READINGS, AND MAKE THEM DEVISE A WAY TO VERIFY THAT READINGS WERE TAKEN AND THAT THEY WERE ACCURATE. |
| C-20016090 | Closed | 8/30/2001 | COMPLAINANT STATES COMPLAINT IS THAT THE BILLS ARE ERRATIC EACH MONTH. WANTS THE PUC TO HELP STRAIGHTEN OUT THESE PROBLEMS WITH PP&L THAT THEY HAVE BEEN HAVING SINCE THEY OPENED THE BUSINESS. |
| C-20016092 | Closed | 8/30/2001 | COMPLAINANT STATES COMPLAINT IS THE EXCESSIVE CHARGES FOR ELECTRICITY USAGE FOR THE DEC. - JAN. BILL. COMPLAINANT SPENT APPROXIMATELY 6-8 DAYS A MONTH AT VACATION HOUSE LOCATED IN HEMLOCK FARMS. ELECTRIC BILL FOR THE DEC. - JAN PERIOD WAS $381.66. COMPLAINANT STATES THE DEC. - JAN. USAGE IS WAY OUT OF LINE. COMPLAINANT WANTS THE PUC TO HELP TO ADJUST BILL. |
| C-20016096 | Closed | 8/30/2001 | COMPLAINANT STATES THE PROPERTY IN QUESTION IS A RENTAL. BILLING WAS IN HIS NAME (LANDLORD), TENANTS TOOK POSSESSION OF PROPERTY. HE CALLED AND NOTIFIED PPL THAT TENANTS NOW OCCUPY PROPERTY AND THAT HE SHOULD BE REMOVED FROM BILL- ING AND THAT TENANT WOULD CALL TO ARRANGE FOR BILLING. THE TENANT HAD NEVER CALLED TO CHANGE BILLING, PPL NEVER CHANGED HIS NAME FROM BILL AND NEVER FOLLOWED UP WITH UNPAID BILLS OR UNDELIVERABLE MAIL. PPL HOLDS HIM RESPONSI- BLE AFTER ACCOUNT WAS OPEN AND UNPAID FOR A PERIOD WELL IN EXCESS OF 18 MONT- HS. HE FEELS THAT PPL SHOULD HAVE THE BURDEN OF FOLLOW-UP AND COLLECTION W/ TENANTS. |
| C-20016099 | Closed | 8/31/2001 | COMPLAINANT STATES THAT SINCE SEPTEMBER 1998, PPL HAS MADE A VARIETY OF BILL- ING ERRORS TO HIS ACCOUNT. HE TRIED TO NO AVAIL TO GET THE METER CHECKED, AND HIS LARGE BILLS INCREASED UNTIL HE STOPPED RECEIVING BILLS. WHEN HE INQ- UIRED ABOUT THIS, HE WAS TOLD THAT HIS BALANCE WAS ZERO. HE WAS THEN SENT A BILL OF $864.26. HE WANTS THE PUC TO INVESTIGATE HIS COMPLAINT, MAKE PPL STRAIGHTEN OUT THEIR COMPUTER GLITCHES, AND MAKE THEM CREDIT HIS ACCOUNT. |
| C-20016113 | Closed | 9/5/2001 | COMPLAINANT STATES SHE WOULD LIKE THE PUC TO INVESTIGATE HER ELECTRIC BILL PAYMENTS. SHE WENT FOR HELP CALLED THE ON-TRACK PROGRAM AND SHE DID NOT QUALIFY BY A COUPLE HUNDRED DOLLARS. THEY HAVE NOW SET HER UP ON A BUDGET PAYMENT THAT SHE KNOWS THAT SHE WON'T BE ABLE TO DO. SHE WANTS THE PUC TO HELP IN REDUCING THE MONTHLY BUDGET PRICE, OR TO HELP IN SOME WAY TO ELIMINA- TE FUTURE PROBLEMS. |
Showing results 2001 - 2025 of 11733
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
