Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-00558427 | Closed | 8/31/1999 | COMPLAINANT STATES DON'T BELIEVE THE AMOUNT OF $304.77 WAS A NORMAL CHARGE, BELIEVES IT WAS EXCESSIVELY HIGH, AND THEY HAVE HAD THE SAME APPLIANCES FOR LAST TWENTY YEARS. BELIEVES THERE WAS AN ERROR IN BILLING OR METER READING. |
| C-00992784 | Closed | 9/1/1999 | PP&L INC MAKES FORMAL COMPLAINT FROM DECISION ON INFORMAL COMPLAINT BY THE BUREAU OF CONSUMER SERVICES PURSUANT TO 52 PA CODE SECTION 56.173. ON 8/16 OF 1999 BCS ISSUED A DECISION AT CASE NO. 0624490 ON INFORMAL COMPLAINT BY JOSEPH WARD AT REAL ESTATE ON STATE STREET, HARRISBURG, WHICH LASHONDA BROWN WAS A FIRST FLOOR TENANT AT TIME. THE AFORESAID DECISION OF BCS HELD THAT THE FOREIGN LOAD PRESENT ON METER SERVICING FIRST FLOOR APT WAS MINIMAL WOULD NOT HAVE RAISED LASHONDA BROWN'S BILLS. DECISION OF BCS IS CONTRARY THAT IT DOESN'T PERMIT FOREIGN LOADS. RESPONDENTS ARE: JOSEPH WARD AND LASHONDA BROWN. |
| C-00992795 | Closed | 9/1/1999 | COMPLAINANT STATES REGARDS RESIDENTIAL ACCOUNT NUMBER WITH PP&L 09820-27565 LOCATED AT 116 DEPOT ST, CLARKS SUMMIT, PA. PP&L IS HIS EDC FOR RESIDENTIAL ELECTRICAL SERVICE. COMPLAINT REGARDS PUC RULING 52 PA CODE SS56.12(7) REL- ATING TO OPTIONAL BUDGET BILLING PROGRAM. PP&L BUDGET PROGRAM WILL NOT INCL- UDE ITS CHARGES IN THE BUDGET PROGRAM, NAMELY DISTRIBUTION & TRANSITION. PP& L STATES THEY WILL BILL A BUDGET AMOUNT ONLY IF THE ALTERNATIVE SUPPLIER OFFERS A BUDGET BILLING PROGRAM. WANTS PP&L BE ORDERED TO INCLUDE ALTERNATI- VE SUPPLIER CHARGES IN BUDGET BILLING PROGRAM. |
| C-00992793 | Closed | 9/1/1999 | COMPLAINANT STATES REGARDING ACCOUNT 09820-27565 AT 116 DEPOT ST, CLARKS SUMMIT. IN JULY OF 1998 ACCOUNT WAS ON BILLING PROGRAM AND IN JULY 1999 THE BUDGET PROGRAM HAD ITS ANNUAL SETTLEMENT, WHICH RESULTED IN POSITIVE AMOUNT. IN MARCH OF 1999 A LOW INCOME HEATING ENERGY PROGRAM PAYMENT GRANTED WAS CREDITED TO ACCOUNT. PHONED PP&L ASKING FOR A REFUND FOR CREDIT BALANCE FROM BUDGET SETTLEMENT. CHECK COULDN'T BE ISSUED DUE TO THE CREDIT FROM THE LIHEP WANTS ALL CREDIT BALANCE REFUNDED FROM BUDGET BILLING PROGRAM ANNUAL SETTLE- MENT FROM JULY 1999. |
| C-00992792 | Closed | 9/1/1999 | COMPLAINANT STATES PP&L STILL CAN NOT ANSWER WHERE HIS CREDIT OF $19.86 WENT TO AFTER THEY DELETED PAYMENT FROM GIBSON STREET LOCATION. IT CERTAINLY WASN'T REFUNDED TO HIM. ASK THAT PP&L DELETE CREDIT AMOUNT FROM ANOTHER ACCOUNT THAT IT ORDER PP&L TO IMMEDIATELY ISSUE A CHECK TO COMPLAINANT IN THE AMOUNT OF $19.86. |
| C-00992794 | Closed | 9/1/1999 | COMPLAINANT STATES PP&L IS HIS EDC FOR ELECTRICAL SERVICE. COMPLAINT IS ABOUT PUC RULING 52 PA CODE SS 56.12(7) RELATING TO OPTIONAL BUDGET BILLING PROGRAM. PP&L BUDGET PROGRAM WILL ONLY INCLUDE ITS CHARGES IN THE BUDGET PROGRAM, NAMELY DISTRIBUTION & TRANSITION. IT WILL NOT INCLUDE ANY OF THE ALTERNATIVE SUPPLIER CHARGES. WANTS PP&L ORDERED TO INCLUDE ALTERNATIVE SUPPLIER CHARGES IN THEIR BUDGET BILLING PROGRAM. |
| C-00992789 | Closed | 9/7/1999 | COMPLAINANT STATES SHE HAS A FIXED INCOME, AND SHE CAN'T AFFORD TO PAY $135 EVERY MONTH. WANTS LOWER PAYMENTS TO SOMETHING THAT SHE CAN AFFORD TO SWING WITHOUT ANY STRUGGLE. |
| F-00558985 | Closed | 9/7/1999 | COMPLAINANT STATES DOESN'T AGREE WITH DECISION, METER READINGS TAKEN WEREN'T ACTUAL READINGS, THEY WERE ESTIMATES. THE DECEMBER 4TH BILL WAS A ACCUMULA- TION OF SEVERAL MONTHS OF PP&L NOT ACTUALLY RECORDING THE METER. WANTS AN INVESTIGATION INTO THE CORRECT TIME PERIOD, AND POSSIBLE CORRUPTION IN THE ELECTRIC CHOICE SYSTEM. |
| C-00992801 | Closed | 9/9/1999 | COMPLAINANT STATES WOULD LIKE TO LOWER HIS INITIAL DOWN PAYMENT FROM $2,000 TO $1,000 AND STILL PAY BUDGET AMOUNT OF $198 A MONTH. HE HAS ALREADY PAID PP&L $500 TOWARDS THE $2,000 DOWN PAYMENT. |
| Z-00636259 | Closed | 9/13/1999 | COMPLAINANT STATES WAS ON A PREVIOUS BUDGET PLAN, WHEN CALLED OPERATORS TO TELL THEM SHE WOULD NEED TO BE ON A DIFFERENT BUDGET, SHE COULDN'T GET THRU & STAYED ON LINE FOR ABOUT FIFTEEN MINUTES. THEN THEY TRANSFERRED HER OVER THE BILLING WAS DIFFERENT. FINALLY ABOUT ONE MONTH LATER SHE WAS ABLE TO REACH SOMEONE, BUT BY THEN IT WAS TOO LATE. WOULD LIKE A NEW BUDGET PLAN THAT SHE COULD AFFORD. |
| Z-00631309 | Closed | 9/13/1999 | COMPLAINANT STATES DON'T HAVE THE INCOME TO AFFORD $125 A MONTH. HER INCOME IS ONLY $732 A MONTH, AND SHE HAS OTHER BILLS TO PAY. WOULD LIKE HER BUDGET AMOUNT REDUCED, SHE FEELS SHE COULD PAY AROUND $80 A MONTH AND $10 EXTRA TOWARDS HER BALANCE. |
| C-00992811 | Closed | 9/14/1999 | COMPLAINANT STATES GOT ELECTRIC HOOKED UP TO CAMPS AT STEILYS RIVERSIDE CAMP- GROUND, SUNBURY. SHE HAD TO PAY $40 TO HAVE IT INSPECTED AND SHE ALSO HAD TO PAY $200 BEFORE THEY WOULD HOOK IT UP. THERE ARE AT LEAST TWENTY OTHERS WHO HAD ELECTRIC HOOKED UP AND THEY DIDN'T HAVE TO PAY THE $200 THAT SHE HAD TO PAY. WOULD LIKE AN INVESTIGATION INTO THIS MATTER AND SEE IF IT WAS LEGAL FOR THEM TO CHARGE HER $200. |
| C-00992814 | Closed | 9/15/1999 | COMPLAINANT STATES PP&L BILLED THEM FOR THE FULL BACK AMOUNT OWED WHILE HE WAS MAKING USUAL "AGREED-UPON" MONTHLY PAYMENT. HE CAN'T PAY THE FULL AMOUNT BUT WILL MAKE THE EXTRA $15 EACH MONTH UNTIL BALANCE IS PAID IN FULL. |
| Z-00629688 | Closed | 9/15/1999 | COMPLAINANT STATES AMOUNTS THAT ARE BEING REQUESTED IN DECISION ARE UNAFFORD- ABLE BASED ON FACT THAT HE IS CURRENTLY TRYING TO AVOID AN EVICTION FROM HIS PREMISES. AMOUNT MUST BE PAID BY END OF THE MONTH, HE WAS PREVIOUSLY OFF WORK DUE TO INJURY AND HAS BEEN DELINQUENT IN REPAYING OVERDUE BILLS. WHILE CURRENTLY HE IS ABLE TO KEEP UP WITH MONTHLY BILLS, HE IS HAVING A PROBLEM REPAYING BACK AMOUNTS DUE TO FINANCIAL DILEMMA. WANTS AMOUNTS LOWERED SO HE CAN AFFORD TO STAY CURRENT. HE CAN AGREE TO PAY $250 INSTEAD OF THE $581 AND $50 TO $75 IN ADDITION TO THE $172 BUDGET AMOUNT. |
| Z-00628475 | Closed | 9/17/1999 | COMPLAINANT STATES BUDGET PLAN AND REPAYMENT PLAN ARE THREE TIMES THE COST OF MONTHLY USAGE. HE USES AN AVERAGE OF $80 PER MONTH. THEY AREN'T IN A FINANCIAL POSITION TO PAY BACK MORE THAN $125 PER MONTH. TELL PP&L THAT HE WILL PAY MONTHLY USAGE CHARGE PLUS THE BALANCE THAT WILL EQUAL $125 UNTIL THEY ARE CAUGHT UP. |
| Z-00600600 | Closed | 9/17/1999 | COMPLAINANT STATES AN ORDER OF $120 WAS GIVEN TO THEM FOR PP&L MONTHLY, THEY STILL CAN'T AFFORD THIS AMOUNT. WANTS TO GET $15 PLUS MONTHLY BILL, UNTIL THE BILL IS PAID IN FULL. |
| C-00992827 | Closed | 9/20/1999 | COMPLAINANT STATES PP&L IS OVERCHARGING THEM ON ELECTRIC BILL AT FIRE STATION THEY WOULD LIKE PP&L TO REIMBURSE THE FIRE CO. FOR THE OVER DUE CHARGES IN THE PAST. THE FIRE CO HAD NOTIFIED PP&L FOR YEARS ABOUT THE HIGH COST OF ELECTRICITY BUT THEY FAILED TO RECTIFY THE PROBLEM. |
| C-00992829 | Closed | 9/22/1999 | COMPLAINANT STATES THEY SHOULDN'T HAVE TO PAY A COMMERCIAL RATE FOR ELECTRIC SERVICE ON FAMILY FARM. THEY ARE INVOLVED IN THE BREEDING OF HORSES, THEY ARE ON THE UNDERSTANDING THAT THOSE FARMS WHICH ARE INVOLVED IN THE HORSE BREEDING BUSINESS PAY RESIDENTIAL RATES, NOT COMMERCIAL. ALSO THEY ARE BEING CHARGED A COMMERCIAL RATE ON THEIR RESIDENCE WHICH IS ALSO ON THE PROPERTY. WANTS PP&L TO PUT A HOLD ON THEIR PAST DUE BALANCE AND THAT THEY WILL PAY $130 PER MONTH FOR CURRENT BILLS UNTIL COMPLAINT IS RESOLVED. AND THEY WOULD LIKE TO BE REECLASSIFIED AS A RESIDENTIAL ENTITY, NOT A COMMERCIAL ENTITY. |
| C-00992831 | Closed | 9/23/1999 | COMPLAINANT STATES ON 8/2/98 HE CALLED PP&L AND SPOKE TO DAN STAUFFER TO INQUIRE ABOUT ELECTRIC SERVICE TO PROPERTY HE WAS BUILDING A HOME ON. HE ALSO ASKED ABOUT PUTTING HIS TRAVEL TRAILER ON PROPERTY UNTIL HOUSE WAS COM- PLETED. HE WAS TOLD IN ORDER TO SET TRAILER THERE HE WOULD HAVE TO SET A POLE AND PUT IN A TRANSFORMER WHICH WOULD COST $700 BECAUSE IT WASN'T CONSI- DERED A PERMANENT RESIDENCE. WAS TOLD ONCE WELL, SEPTIC AND FOUNDATION WAS IN FOR THE HOUSE HE COULD RUN ELECTRIC 500 FT FROM ROAD UNDERGROUND AT NO COST TO HIM. WHEN HIS CONTRACOTR CALLED IN JUNE OF 1999 TO GET ELECTRIC RUN TO HOUSE HE WAS TOLD THERE WAS A $1,100 CHARGE FOR A TRANSFORMER. THIS CHARGE WAS A CHANGE FROM THE FIRST TIME THAT MR CONDON CALLED PP&L. COMPLAINANT WANTS REFUNDED FOR THE $1,100 WHICH WAS PAID FOR TRANSFORMER. |
| C-00992838 | Closed | 9/24/1999 | COMPLAINANT STATES ON SEPTEMBER BILL ON ELECTRIC SERVICE ACCOUNT NO 09820- 27565 HE WAS ON BUDGET BILLING PROGRAM, AND THE BILLING WAS HIGHER THAN THE USAGE BY $39.88 THUS QUALIFYING FOR THE 1% INTEREST. PP&L ONLY PAID $.07, WHICH IS HALF OF ONE PERCENT (1/2%) THUS VIOLATING THEIR TARIFF. |
| Z-00644528 | Closed | 9/25/1999 | COMPLAINANT STATES CAN'T PAY $95 MONTHLY NOR CAN SHE PAY THE PAST BALANCE. SHE IS A SINGLE MOTHER OF THREE AND SHE IS ON A LIMITED INCOME. SHE IS DISABLED AND IT GETS HARD FOR HER SOMETIMES. SHE THINKS THAT PP&L SHOULD TAKE HER SITUATION INTO CONSIDERATION. WANTS DIRECTED TO AN AGENCY THAT CAN HELP HER PAY OFF BALANCE AND TO LOWER HER MONTHLY PAYMENT. |
| Z-00598182 | Closed | 9/27/1999 | COMPLAINANT STATES THE DECISION ON AMOUNT PER MONTH IS TOO HIGH. SHE WOULD LIKE TO PAY HER MONTHLY BILL (AS IS FOR THE MONTH) THEN ADD $20 TO THAT, WHICH GOES TOWARD BACK BALANCE (WHICH IS ONLY $60.00) THE BACK BALANCE WILL BE PAID FOR BY DECEMBER. |
| C-00992844 | Closed | 9/27/1999 | COMPLAINANT STATES ON 9/15/99 HAD A POWER OUTAGE WHICH WAS DUE TO A BLOWN FUSE. IT TOOK OVER TWO HOURS FOR POWER TO BE RESTORED, AND ONLY TOOK A FEW MINUTES TO REPLACE THE FUSE. FEELS THAT SUCH A SIMPLE PROBLEM SHOULD HAVE BEEN REMEDIED SOONER. WOULD LIKE STEPS TO CORRECT THE LACK OF HAVING SUFFI- CIENT REPAIR CREWS AVAILABLE TO AREA. SIMPLE FUSE BLOW-OUTS SHOULD BE REPAIR- ED MUCH FASTER. |
| C-00992842 | Closed | 9/27/1999 | COMPLAINANT STATES HIS SERVICE IS INTERRUPTED QUITE FREQUENTLY. HE HAS HAD PAST HISTORY WITH SERVICE OUTAGES AND THE SERVICE IS GETTING WORSE. THE PROBLEM COMES FROM TREES ON PROPERTY OWNER'S LAND. HE IS SURROUNDED BY PENN- SYLVANIA GAME LANDS AND ONE LAND OWNER. WANTS WHAT HE IS PAYING FOR WITHOUT INTERRUPTIONS IN SERVICE. |
| Z-00636553 | Closed | 9/30/1999 | COMPLAINANT STATES CAN'T AFFORD TO PAY $100 PLUS CURRENT BILL. CAN ONLY AFFORD TO PAY CURRENT BILL PLUS $25 TO $50 OVER REASON BEING SHE HAS A HAND- ICAPPED SONE AND HER RESPONSIBILITY IS HEAVY. SHE WOULD LIKE PAYMENTS THAT SHE COULD AFFORD. |
Showing results 3651 - 3675 of 11733
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.