Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00014974 | Closed | 2/26/2001 | COMPLAINANT STATES APPROXMIMATELY 12 YEARS AGO THEY ADDED ONTO THEIR HOME AND INQUIRED ABOUT A HEAT PUMP. PP&L SENT A REP, TO HOME AND HE PROCEEDED TO SELL THEM ON THEIR NEW HEAT PUMP WITH THE HYDOKINETIC BACKUP SYSTEM. THEY STATE FROM DAY ONE THIS NEVER WORKED PROPERLY AND NEVER PROVIDED THEM WITH EFFICIENT AND LOW PAYMENT HEATING/AIR CONDITIONING BILLS AS DESCIRBED BY MR. STANLEY. THEY WANT THE PUC TO TELL PP&L TO ADJUST THE RATE FOR THE MONTHS OF JANUARY AND FEBRUARY 2000. |
| Z-00767284 | Closed | 7/20/2000 | COMPLAINANT STATES APPROXIMATELY TWO WEEK AGO, ON THE 9TH OF JULY, SHE GOT HOURS CUT ON HER JOB FROM ABOUT 40-45 A WEEK TO ABOUT 20-25 (AND EVEN LESS MORE RECENTLY). SHE HAS TAKEN ACTION AND HAS APPLIED TO TWO COMPANIES FOR PART-TIME WORK TO SUPPLEMENT HER INCOME. SHE STATES SHE DOESN'T HAVE THE INCOME TO PAY HER BUDGET AMOUNT AND BALANCE ($178 PER MONTH) AND OTHER BILLS AT PRESENT. SHE WANTS TO LOWER AMOUNT TO PAY TO BUDGET AMOUNT OF $108 + $15 PER MONTH UNTIL PAID. |
| C-00981909 | Closed | 11/6/1998 | COMPLAINANT STATES AN OUTSTANDING BILL IN TAMMY WINTERS NAME AND SHE DID NOT PAY THIS BILL AND NOW COMPLAINANTS ARE STUCK WITH THE BILL. COMPLAINANT WOULD LIKE PP&L REVERSE THEIR DECISION ABOUT PAYMENT AND HAVE TAMMY RESPONSIBLE. |
| Z-00600600 | Closed | 9/17/1999 | COMPLAINANT STATES AN ORDER OF $120 WAS GIVEN TO THEM FOR PP&L MONTHLY, THEY STILL CAN'T AFFORD THIS AMOUNT. WANTS TO GET $15 PLUS MONTHLY BILL, UNTIL THE BILL IS PAID IN FULL. |
| Z-00629688 | Closed | 9/15/1999 | COMPLAINANT STATES AMOUNTS THAT ARE BEING REQUESTED IN DECISION ARE UNAFFORD- ABLE BASED ON FACT THAT HE IS CURRENTLY TRYING TO AVOID AN EVICTION FROM HIS PREMISES. AMOUNT MUST BE PAID BY END OF THE MONTH, HE WAS PREVIOUSLY OFF WORK DUE TO INJURY AND HAS BEEN DELINQUENT IN REPAYING OVERDUE BILLS. WHILE CURRENTLY HE IS ABLE TO KEEP UP WITH MONTHLY BILLS, HE IS HAVING A PROBLEM REPAYING BACK AMOUNTS DUE TO FINANCIAL DILEMMA. WANTS AMOUNTS LOWERED SO HE CAN AFFORD TO STAY CURRENT. HE CAN AGREE TO PAY $250 INSTEAD OF THE $581 AND $50 TO $75 IN ADDITION TO THE $172 BUDGET AMOUNT. |
| Z-00722334 | Closed | 3/29/2000 | COMPLAINANT STATES AMOUNT WANTED FOR HER TO PAY WHICH IS $113 SHE CAN NOT AFFORD. SHE STATES SHE IS ON A FIXED INCOME AND IS DISABLED. SHE WOULD LIKE HER PLAN TO BE LOWERED SO SHE CAN COMPLY WITH IT. |
| Z-01085811 | Closed | 6/3/2002 | COMPLAINANT STATES AMOUNT THAT WAS DECIDED TO PAY IS TOO MUCH FOR HIM. HE WANTS TO PAY THE BUDGET AMOUNT PLUS $25 ADDITIONAL. |
| Z-00699037 | Closed | 1/11/2000 | COMPLAINANT STATES AMOUNT THAT WAS DECIDED FOR HER IS $335 WHICH IS ALOT MORE THAN THE $241 SHE WAS PAYING THEM. IF SHE COULDN'T MAKE A $241 PAYMENT HOW IS SHE GOING TO MAKE A $335 PAYMENT. AND SHE STATES HER BILL BALANCE WASN'T ALL HER FAULT IN GETTING SO HIGH. SHE WANTS TO SEE IF HER BILL CAN BE LOWERED BECAUSE THE INCREASE WOULD CAUSE HER A FINANCIAL BURDEN. |
| C-00003774 | Closed | 6/19/2000 | COMPLAINANT STATES AMOUNT THAT SHE HAS TO PUT DOWN BY 6/22/00 IN ORDER TO KEEP UP WITH HER AGREEMENT IS EXTREMELY HIGH CONSIDERING THE FACT THAT HER INCOME LEVEL IS NOT SUFFICIENT TO MEET HER MONTHLY EXPENSES. SHE WANTS THE PUC TO LOWER THE AMOUNT THAT SHE NEEDS TO GIVE BY 6/22/00 AND TO ALSO CONSI- DER LOWER HER MONTHLY PAYMENTS ON A TEMPORARY BASIS. |
| C-20030583 | Closed | 6/25/2003 | COMPLAINANT STATES AMOUNT OWED IS INACCURATE AND HE NEEDS MORE TIME. HE WANTS MORE TIME TO GET CAUGHT UP. |
| Z-00714674 | Closed | 1/31/2000 | COMPLAINANT STATES AMOUNT OF THE SPECIAL BUDGET ARRANGEMENT IS WHAT COMPLAINT IS ABOUT. IF SHE COULD AFFORD $210 PER MONTH FOR A ELECTRIC BUDGET, THEN SHE WOULDN'T BE IN THIS SITUATION. WANTS PP&L TO BE INFORMED TO SEND ANY AND ALL INFORMATION ABOUT THE SPECIAL PROGRAMS TO HELP WITH HER BILL. SHE WOULD ALSO LIKE HER BUDGET AMOUNT LOWERED AND NOT TO TERMINATE HER SERVICE. |
| Z-00641302 | Closed | 10/12/1999 | COMPLAINANT STATES AMOUNT OF PAYMENTS TO PP&L WAS BASED ON HOUSEHOLD INCOME THAT HAS CHANGED. IT SHOULD ONLY BE BASED ON HER INCOME AND NOT HER SON'S, HE IS NOW A FULL TIME COLLEGE STUDENT. ALSO THE INITIAL AMOUNT WANTED FOR HER TO PAY OUT IS UNATTAINABLE, WOULD LIKE IT CUT DOWN TO HALF AROUND $300. WOULD LIKE TO GET A PAYMENT THAT SHE CAN AFFORD. |
| Z-00691455 | Closed | 12/3/1999 | COMPLAINANT STATES AMOUNT AGREED UPON IS TOO HIGH BECAUSE HER HUSBAND BEING THE ONLY ONE WORKING AT THIS TIME. AND HE HAS BEEN OUT OF WORK DUE TO A BIKE ACCIDENT AND WILL NOT BE ABLE TO RETURN UNTIL HIS DOCTOR GIVE HIM THE O.K. BUT THE RENT IS ABOUT TWO MONTHS DUE AND SHE HAS TO WORK OR GET HER RENT TOGETHER OR SHE WILL LOSE HER PLACE. IN MEANTIME SHE CAN PAY $15 OVER THE AMOUNT DUE. |
| Z-00610473 | Closed | 7/27/1999 | COMPLAINANT STATES AGREED UPON ARRANGEMENT BETWEEN PP&L OF PAYING $100 EXTRA ON TOP OF REGULAR BILL, THIS IS IMPOSSIBLE FOR HIM TO PAY EACH MONTH. WILL PAY PP&L HIS BUDGET AMOUNT PLUS $25 EACH MONTH UNTIL HIS BALANCE IS PAID IN FULL. |
| F-2023-3042229 | Closed | 8/7/2023 | Complainant states after their service was started, they did not receive a bill and account number until five months later, totaling $4,032.77 and now allowing them the opportunity to shop for other suppliers. |
| F-01311417 | Closed | 6/19/2003 | COMPLAINANT STATES AFTER THE NEW METER WAS INSTALLED THE KWH WENT UP MORE THAN 3,000 A MONTH THEN THE PREVIOUS OWNERS BILLS. COMPLAINANT WOULD LIKE A DIFFERENT METER PUT ON TO COMPARE THIS METER WITH ANOTHER METER. |
| C-20030757 | Closed | 7/18/2003 | COMPLAINANT STATES AFTER 4 YEARS PPL SENT HIM A BILL FOR $4,000 EXTRA SAYING THEY BILLED FOR RESIDENTIAL INSTEAD OF COMMERCIAL. HE WANTS THEM TO REMOVE THE MONEY THEY WANT TO CHARGE FOR THEIR ERROR. |
| C-00015568 | Closed | 6/8/2001 | COMPLAINANT STATES ADDRESS AT THE TIME OF THIS COMPLAINT WAS 5170 LAKESHORE DRIVE, TOBYHANNA, PA 18466. SHE HAD CALLED ON 3/11/99 TO HAVE SERVICE CONNECTED, SHE CALLED AT LEAST THREE TIMES AFTER THAT STATING NEVER RECEIVED A BILL. THEY HAD A METER READER COME OUT AND THEY STILL NEVER RECEIVED A BILL. SHE WANTS THE PUC TO HAVE PP&L ADMIT THAT THEY DID NOT DO THEIR JOB PROPERLY. |
| C-2010-2179590 | Closed | 5/20/2010 | Complainant states additional $279.47 added to bill which should not be. She would like the PUC to remove the extra $279.47 from bill. |
| C-00003240 | Closed | 1/26/2000 | COMPLAINANT STATES ACCOUNT NUMBER IS 28641-21006, HE IS AN 89 YEAR OLD MALE, AND HE HAS RESIDED AT HIS ADDRESS SINCE 1948. HIS HEAT AND HOT WATER IS GAS DRIVEN, NOT ELECTRIC. AFTER HIS WIFE PASSED AWAY HE MOVED HIS BEDROOM TO THE FIRST FLOOR. HIS ELECTRIC USAGE IS CONFINED TO LIGHTS, TV USAGE AND OCCASSIO- NALLY USING A STOVE AND CLOTHES WASHER & DRYER. AFTER RECEIVING A JANUARY BILL FOR $218.20, HIS SON SUGGESTED THEY LOOK AT HIS PAST THREE YEAR BILLS. HIS PAST HISTORY INDICATES USAGE OF $40 TO $50 PER MONTH. WANTS A REFUND OF $728.73 TO HIM (ACTUAL $1,178.73 LESS AVERAGE BILLING $450.00, DIFFERENCE OF $728.73 AND TO FURTHER CORRECT ANY FUTURE BILLING PROBLEMS WHICH CAUSE THESE INCORRECT BILLING SPIKES. |
| F-2010-2208076 | Closed | 11/1/2010 | Complainant states account from tenant that had foreign load all put in her name when amount was minimal. She would like the PUC to split bill 90% to tenant and 10% to be paid by her since tenant also vacated early and cut 220 power lines without notice. |
| C-00981611 | Closed | 6/29/1998 | COMPLAINANT STATES A TENANT FILED A COMPLAINT STATING THE HALLWAY LIGHT WAS CONSIDERED "FOREIGN LOAD" AND THE ACCOUNT WAS TRANSFERED INTO THE COMPLAINANT NAME AND IN FACT THE LIGHT SWITCH AND THE FUSE BOX IS LOCATED INSIDE THE TENANTS APARTMENT AND WOULD LIKE THE TENANT TO BE RESPONSIBLE FOR THE BILL & BE CREDIT THE AMOUNT TO THE COMPLAINANTS BILL |
| C-00981831 | Closed | 9/29/1998 | COMPLAINANT STATES A TENANT DID NOT PAY ELECTRIC BILL AND THE OUTSTANDING BALANCE WAS PLACED IN COMPLAINANTS ACCOUNT. COMPLAINANT STATES THERE WAS AN INVESTIGATION OF FOREIGN LOAD WIRING AND THIS WAS REMEDIED. COMPLAINANT SAYS IN THE CONTRACT IT CLEARLY STATES TENANTS WILL BE RESPONSIBLE FOR OWN ELEC- TRIC AND COMPLAINANT WILL NOT ASSUME THE RESPONSIBILITY FOR THE TENANT'S BILL AND WOULD LIKE THE PUC TO PRUSUE TRACEY L. O'BRIEN, TENANT, FOR THE BALANCE DUE. |
| Z-00373495 | Closed | 7/31/1997 | COMPLAINANT STATES A REP FROM PPL TURNED THE ELEC OFF AND WAS TELLING OTHER INDIV HOW MUCH THE COMPLAINANT OWES. COMPLAINANT STATED THIS REP WAS VERY RUDE AND UNPROFESSIONAL. COMPLAINANT STATES A LETTER WAS RECEIVED A COUPLE WKS LATER TO PAY AN AMOUNT PLUS LATE CHARGES. COMPLAINANT WOULD LIKE SOMETHI TO BE DONE TO THE REP FOR BEING RUDE AND CANNOT AFFORD TO PAY THE AMOUNT DUE |
| C-00968527 | Closed | 10/4/1996 | COMPLAINANT STATES A PROBLEM WAS FOUND IN THE METER BASE AND RESPONDENT WAS ASKED TO REPLACE THE METER WHICH WAS DONE. SINCE THE COMPLAINANT FEELS THIS WAS THE CAUSE FOR EXTRA USAGE, HE IS ASKING RESPONDENT TO ADJUST THE BILL TO REFLECT UNINTENTIONAL USAGE. |
Showing results 6851 - 6875 of 11733
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