Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20016205 | Closed | 9/19/2001 | COMPLAINANT STATES PP & L HAD NO RECORD OF THE COMPLAINANT UNTIL THEY CALLED TO CHECK ON A BILL. THEY THEN BILLED THEM FOR THE FULL TIME THEY WERE THERE. THEY DO NOT FEEL THEY SHOULD HAVE TO PAY PAST DUE OR INTEREST CHARGES FOR THIS TIME SINCE THEY NEVER RECEIVED A BILL SINCE THE COMPANY DID NOT KNOW THEY WERE THERE. |
| C-20016191 | Closed | 9/13/2001 | COMPLAINANT STATES THAT THERE IS PROBLEMS WITH UTILITY POLE IN HIS YARD AND THE WIRES ARE TO CLOSE TO HOUSE. HE HAS REQUESTED THE POLE BE RELOCATED. THE ELECTRIC CO. WANTS TO CHARGE HIM TO RELOCATE IT EVEN THOUGH HE GETS NO SERVICE TO HIS HOUSE FROM THIS POLE. |
| C-20016188 | Closed | 9/14/2001 | COMPLAINANT STATES THEY WANTED TO SET UP PAYMENT PLAN WITH PP&L. THEY STATE THE COMPANY IS REQUIRING IT BE PAID IN FULL. |
| C-20016186 | Closed | 9/17/2001 | COMPLAINANT STATES HE REQUESTED OVERHEAD SERVICE AND UNDERGROUND WAS ORDERED. HE STATES HE CAN NOT USE THE UNDERGROUND SERVICE BECAUSE OF THE ROCK FOR- MATTION. HE STATES TO USE THE UNDERGROUND THEY WOULD HAVE TO CUT DOWN TREES AND DO BLASTING. |
| C-20016165 | Closed | 9/13/2001 | COMPLAINANT STATES HER CREDIT IS BEING DENIED DUE TO A BILL OWED TO PP & L. COMPLAINANT STATES STATES SHE HAD NEVER BEEN A CUSTOMER OF PP & L AND DOES NOT LIVE IN THIS STATE. |
| C-20016136 | Closed | 9/11/2001 | COMPLAINANT STATES HE IS PAYING THE MONTHLY BILLS ON HIS ELECTRIC. HIS MONTHLY INCOME IS $864 A MONTH. HE WANTS THE PUC TO INFORM PPL THAT HE WILL CONTINUE TO PAY AS HE HAS AND PAY BALANCE IN FULL UPON RECEIVING HIS SETTLE- MENT FROM AN INJURY HE SUFFERED ON HIS JOB. |
| C-20016124 | Closed | 8/31/2001 | COMPLAINANT STATES PP&L HAS MADE A BILLING ERROR WHICH THEY CORRECTED TWO YEARS AFTER OPENING OF RESTAURANT. THEY NOW WANT THE RESTAURANT TO PAY $6,139.90 IMMEDIATELY AND WILL NOT ACCEPT HER TWO YEAR PAYMENT OFFER OF $255 PER MONTH. THE PARTNERS AT BOCELLI'S FEEL THEY SHOULD BE GIVEN CONSIDERATION ON PAYMENT TERMS THEY HAVE OFFERED. SHE STATES THE ERROR WAS COMPLETELY ON PP&L'S PART. |
| C-20016118 | Closed | 9/7/2001 | COMPLAINANT STATES PPL TOLD THEM THEY COULD NOT PUT ELECTRIC POLE WHERE THEY WANTED IT BECAUSE THEY WOULD HAVE TO ANCHOR A GUIDE WIRE ON A POLE ACROSS ROUTE 54 ON RAILROAD PROPERTY. THEY SIGNED A CHANGE ORDER, AND SINCE THEN THEY FOUND OUT IT WASN'T RAILROAD PROPERTY AS THEY THOUGHT. THEY WANT THE PUC TO TELL PPL TO REFUND US THEIR MONEY PAID TO HAVE POLE MOVED. |
| C-20016113 | Closed | 9/5/2001 | COMPLAINANT STATES SHE WOULD LIKE THE PUC TO INVESTIGATE HER ELECTRIC BILL PAYMENTS. SHE WENT FOR HELP CALLED THE ON-TRACK PROGRAM AND SHE DID NOT QUALIFY BY A COUPLE HUNDRED DOLLARS. THEY HAVE NOW SET HER UP ON A BUDGET PAYMENT THAT SHE KNOWS THAT SHE WON'T BE ABLE TO DO. SHE WANTS THE PUC TO HELP IN REDUCING THE MONTHLY BUDGET PRICE, OR TO HELP IN SOME WAY TO ELIMINA- TE FUTURE PROBLEMS. |
| C-20016099 | Closed | 8/31/2001 | COMPLAINANT STATES THAT SINCE SEPTEMBER 1998, PPL HAS MADE A VARIETY OF BILL- ING ERRORS TO HIS ACCOUNT. HE TRIED TO NO AVAIL TO GET THE METER CHECKED, AND HIS LARGE BILLS INCREASED UNTIL HE STOPPED RECEIVING BILLS. WHEN HE INQ- UIRED ABOUT THIS, HE WAS TOLD THAT HIS BALANCE WAS ZERO. HE WAS THEN SENT A BILL OF $864.26. HE WANTS THE PUC TO INVESTIGATE HIS COMPLAINT, MAKE PPL STRAIGHTEN OUT THEIR COMPUTER GLITCHES, AND MAKE THEM CREDIT HIS ACCOUNT. |
| C-20016096 | Closed | 8/30/2001 | COMPLAINANT STATES THE PROPERTY IN QUESTION IS A RENTAL. BILLING WAS IN HIS NAME (LANDLORD), TENANTS TOOK POSSESSION OF PROPERTY. HE CALLED AND NOTIFIED PPL THAT TENANTS NOW OCCUPY PROPERTY AND THAT HE SHOULD BE REMOVED FROM BILL- ING AND THAT TENANT WOULD CALL TO ARRANGE FOR BILLING. THE TENANT HAD NEVER CALLED TO CHANGE BILLING, PPL NEVER CHANGED HIS NAME FROM BILL AND NEVER FOLLOWED UP WITH UNPAID BILLS OR UNDELIVERABLE MAIL. PPL HOLDS HIM RESPONSI- BLE AFTER ACCOUNT WAS OPEN AND UNPAID FOR A PERIOD WELL IN EXCESS OF 18 MONT- HS. HE FEELS THAT PPL SHOULD HAVE THE BURDEN OF FOLLOW-UP AND COLLECTION W/ TENANTS. |
| C-20016092 | Closed | 8/30/2001 | COMPLAINANT STATES COMPLAINT IS THE EXCESSIVE CHARGES FOR ELECTRICITY USAGE FOR THE DEC. - JAN. BILL. COMPLAINANT SPENT APPROXIMATELY 6-8 DAYS A MONTH AT VACATION HOUSE LOCATED IN HEMLOCK FARMS. ELECTRIC BILL FOR THE DEC. - JAN PERIOD WAS $381.66. COMPLAINANT STATES THE DEC. - JAN. USAGE IS WAY OUT OF LINE. COMPLAINANT WANTS THE PUC TO HELP TO ADJUST BILL. |
| C-20016090 | Closed | 8/30/2001 | COMPLAINANT STATES COMPLAINT IS THAT THE BILLS ARE ERRATIC EACH MONTH. WANTS THE PUC TO HELP STRAIGHTEN OUT THESE PROBLEMS WITH PP&L THAT THEY HAVE BEEN HAVING SINCE THEY OPENED THE BUSINESS. |
| C-20016083 | Closed | 8/29/2001 | COMPLAINANT STATES THAT THE PROPERTY IN QUESTION IS VACANT, AND HAS BEEN USED TWICE SINCE 1993. SHE STATES THAT PPL HAS A HISTORY OF FALSE AND INFLATED METER READINGS. SHE STATES THAT THE LAST READINGS WERE DONE IN DECEMBER 2000 AND APRIL 19, 2001. SHE ALSO STATES THAT PPL TOOK ESTIMATED READINGS IN FEB FOR THE LAST 10 YEARS, AND IT IS ALWAYS TWICE AS MUCH AS THE REST OF THE YEAR. SHE WANTS THE PUC TO MAKE PPL PROVE THE ACCURACY OF THEIR READINGS, MAKE THEM LOWER THE BILLS FOR ESTIMATED READINGS, AND MAKE THEM DEVISE A WAY TO VERIFY THAT READINGS WERE TAKEN AND THAT THEY WERE ACCURATE. |
| C-20016082 | Closed | 8/29/2001 | COMPLAINANT STATES THAT SHE CAN'T AFFORD HER BUDGET. SHE WANTS THE PUC TO LOWER IT. |
| C-20016081 | Closed | 8/29/2001 | COMPLAINANT STATES THAT SHE DOES NOT USE THE AMOUNT OF ELECTRICITY THAT SHE IS BEING CHARGED FOR. SHE STATES THAT SHE LIVED ALONE FROM 1997-1999, AND HER USAGE WAS 9 TO 10 KWH. FROM JUNE 1999 TO JULY 2000, THERE WERE 3 PEOPLE LIVING IN HER HOME, AND THE USAGE WAS 20 TO 28 KWH. FROM JULY 2000, SHE WAS ALONE AND HER USAGE DID NOT GO DOWN. SHE STATES THAT OTHER PEOPLE USE MORE ELECTRICITY THAN SHE DOES AND PAY 3 TIMES LESS FOR IT. SHE WANTS THE PUC TO INVESTIGATE HER COMPLAINT AND MAKE PPL REFUND HER FOR THE OVERCHARGES. |
| C-20016046 | Closed | 8/21/2001 | COMPLAINANT STATES THAT PPL IS BILLING HIM $1228.35 FOR HIS RENTAL OFFICE. PPL ADMITTED THAT THIS WAS THEIR FAULT FOR NOT CONVERTING THE BILL INTO HIS NAME WITHIN 3 DAYS OF THE CANCELLATION NOTICE FROM HIS TENANT. HE WAS INFOR- MED THAT EVEN THOUGH IT WAS PPL'S ERROR, HE WAS STILL RESPONSIBLE FOR PAYING IT. HE WANTS THE PUC TO INVESTIGATE HIS COMPLAINT. |
| C-20016039 | Closed | 8/17/2001 | COMPLAINANT STATES THAT PPL WANTS TO CHARGE SHERMAN HILLS APTS $5.00 PER PERSON TO DETERMINE AVERAGE USE OF ELECTRICITY FOR THEIR RESIDENTS. THEY STATE THAT HUD REQUIRES THEM TO DO THIS SURVEY ONCE EACH YEAR TO ENSURE THAT THE UTILITY ALLOWANCE WHICH THEY DEDUCT FROM THE RENT, IS CORRECT. THEY WANT THE PUC TO MAKE PPL WAIVE THIS CHARGE, BECAUSE THE GOVERNMENT REQUIRES THIS SURVEY. |
| C-20016037 | Closed | 8/16/2001 | COMPLAINANT STATES THAT THEY HAVE BEEN OVERCHARGED BY PPL. HE STATES THAT THEY USE 2 OFFICES IN A VACANT BUILDING. WHEN THEY NOTIFIED PPL, THEIR BILLS CAME DOWN DRASTICALLY. THEY WANT THE PUC TO MAKE PPL JUSTIFY THE HIGH BILLS AND PROVE THAT THEY HAD ACTUALLY USED AN ENORMOUS AMOUNT OF ELECTRICITY. THEY ALSO WANT THE PUC TO INVESTIGATE WHY THEIR BILLS CAME DOWN, WITHOUT ALT- ERING THEIR USAGE. |
| C-20016021 | Closed | 8/15/2001 | COMPLAINANT STATES THAT PPL SENT THEM A $381.00 BILL IN 6/2001 FOR THEIR GAR- AGE. THEY STATE THAT THEIR MONTHLY BILL AVERAGES BETWEEN $7.00-$15.00. PPL CLAIMS THAT THEIR BILLS WERE WRONGLY ESTIMATED FROM 10/2000-5/2001. A PPL TECH SUBMITTED A REPORT, AND THEY WERE BILLED $794.36. PPL CREDITED THEIR ACCOUNT $794.36, BUT THEY ARE UNWILLING TO CREDIT THE $381.00. THEIR SUB- SEQUENT BILLS WERE FOR $7.83 AND $10.00. COMPLAINANTS WANT PPL TO CREDIT THEIR ACCOUNT AND THEY WANT TO HAVE ACTUAL READINGS TAKEN EACH MONTH, TO AVOID THIS IN THE FUTURE. |
| C-20015993 | Closed | 8/8/2001 | COMPLAINANT STATES THAT SHE SHOULDN'T BE CHARGED A "TRANSITION" CHARGE ON HER MONTHLY BILL, BECAUSE THE TERM TRANSITION REFERS TO A TEMPORARY PROCESS, CHANGING FROM ONE THING TO ANOTHER. PPL DEFINES THIS CHARGE AS A COMBINATION OF CTC AND ITC CHARGES, AND THE PUC DEFINES IT AS A TEMPORARY CHARGE. SHE WANTS THE PUC TO MAKE PPL REIMBURSE HER $179.82. |
| C-20015959 | Closed | 7/31/2001 | COMPLAINANT STATES THAT FROM AUGUST 2000- FEBRUARY 2001. SHE STATES THAT HER BILL WAS $50.00-$60.00 MONTHLY. AFTER SHE MOVED, SHE RECEIVED A BILL FOR $1700.00. SHE WANTS THE PUC TO BILL HER LANDLORD FOR THE MONEY. |
| C-20015956 | Closed | 8/1/2001 | COMPLAINANT STATES THAT HER PECO CHARGES HAVE DOUBLED SINCE SHE MOVED TO HER CURRENT ADDRESS. SHE STATES THAT SHE WANTS TO CONTINUE LIVING THERE, BUT FEELS THAT SHE WILL NOT BE ABLE TO AFFORD THE GAS AND ELECTRIC BILLS. SHE WANTS THE PUC TO HELP HER GET FAIR RATES. |
| C-20015952 | Closed | 8/1/2001 | COMPLAINANT STATES THAT SHE WAS GIVEN AN INCORRECT ESTIMATE FOR WORK DONE TO HER PROPERTY. SHE WANTS THE PUC TO ORDER PPL TO REFUND HER $298.00. |
| C-20015940 | Closed | 7/30/2001 | COMPLAINANT STATES THAT HE EXPERIENCED POWER SURGES ON 7/22/01 AND 7/24/01. HE STATES THAT THIS WAS ALSO A PROBLEM FOR HIM LAST YEAR, AND HE HAS LOST 2 ANSWERING MACHINES, 2 VCRS, 1 REFRIGERATOR, 1 STEREO AND 1 ALARM CLOCK. HE STATES THAT HIS NEIGHBORS ALSO EXPERIENCED THE SURGES, SO THE PROBLEM IS NOT WITH HIS HOUSE. HE WANTS THE PUC TO FIND OUT WHAT IS CAUSING THIS PROBLEM. |
Showing results 9701 - 9725 of 11733
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