Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00992986 | Closed | 11/5/1999 | COMPLAINANT STATES PP&L HAS ESTABLISHED AN INTERNAL POLICY TO UNLAWFULLY TAKE A $700 FEE FROM PROPERTY OWNERS. PP&L HAS ADMITTED THROUGH MR. DAVE LING, MANAGER FIELD SERVICE OPERATIONS DURING A TELEPHONE CONVERSATION ON 8/5/99 THAT THEY HAVE TAKEN THIS FEE FROM +/- 150 PROPERTY OWNERS THIS YEAR ALONE. THE FEE IS CHARGED WHEN A PERSON, WHO IS THE FEE SIMPLE OWNER OF THE GROUND THAT A PP&L EASEMENT CROSSES, PROVIDES PP&L WITH THEIR PLAN FOR DEVELOPMENT SO PP&L CAN LOOK AT THE IMPACT ON THE PP&L FACILITIES. WANTS PP&L REQUIRED TO REFUND THE FEES UNLAWFULLY COLLECTED, PAY OUR COSTS IN PROCESSING THIS CLAIM AND SEND NOTICE TO ALL OF DEVELOPER CUSTOMERS IN THEIR INABILITY TO CHARGE SUCH FEES AND PAY FINES TO PUC AS DEEMED APPROPRIATE. |
| C-00992950 | Closed | 10/28/1999 | COMPLAINANT STATES PP&L HAD NO RIGHT TURNING OFF ELECTRIC SERVICE ON 8/5 TO 8/12, 1997 AND MOST RECENTLY 10/12/99 TO PRESENT WHEN SHE WAS MAKING MONTHLY PAYMENTS AND HAD A PAYMENT ARRANGEMENT ALREADY. IT IS HER UNDERSTANDING THAT A CUSTOMER MUST MISS THREE MONTHS CONSECUTIVE PAYMENTS BEFORE PP&L MAY TERMI- NATE SERVICE. SHE WANTS HER ELECTRIC TURNED BACK ON, AND SHE WANTS TO SEEK A REFUND FOR OVERBILLING. |
| C-00992946 | Closed | 10/27/1999 | COMPLAINANT STATES IN ONE MONTH BILL WENT FROM A RANGE OF $113.59 UP TO $704. 70. WANTS HER RECORDS INVESTIGATED, IT WILL CERTAINLY SHOW THAT A MISTAKE HAS ACQUIRED. |
| C-00992927 | Closed | 10/21/1999 | COMPLAINANT STATES SHE CAN'T AFFORD REGULAR BILL, TRIED TO GET HELP, BUT THEY ADDED $15 ON TO REGULAR BILL, SO NOW SHE CAN'T AFFORD IT EVEN MORE. WANTS TO GET HELP FOR ELECTRIC BILL, SO ELECTRIC DOESN'T GET SHUT OFF. |
| C-00992904 | Closed | 10/15/1999 | COMPLAINANT STATES SINCE 1980S PP&L HAS OFFERED INTERRUPTIBLE ELECTRIC SRV TO INTER ALIA ITS INDUSTRIAL CUSTOMERS. SINCE 1992 PP&L INTERRUPTIBLE RATE SCHEDULES HAVE SPECIFICALLY PROVIDED FOR SO-CALLED "ECONOMIC LOAD CONTROL" INTERRUPTIONS. HOWEVER, SINCE 1997, PP&L HAS NEVER CALLED AN ECONOMIC LOAD CONTROL INTERRUPTION. ON OR ABOUT JUNE 3, 1996 BUCK ENTERED INTO A CONTRACT WITH PP&L FOR OPTIONAL INTERRUPTIBLE SERVICE UNDER RATE SCHEDULE PR-2 PRICE RESPONSE SERVICE AND TO PROVIDE INTERRUPTIBLE SERVICE UNDER RATE SCHEDULE IS-T. SINCE JUNE OF 1998 PP&L HAS 10 ECONOMIC LOAD INTERRUPTIONS ON VARIOUS DATES AND FOR EXTENDED DURATIONS. |
| C-00992901 | Closed | 10/15/1999 | COMPLAINANT STATES SINCE 1980S PP&L HAS OFFERED INTERRUPTIBLE ELECTRIC SRV TO , INTER ALIA ITS INDUSTRIAL CUSTOMERS. SINCE 1992 PP&L INTERRUPTIBLE RATE SCHEDULES HAVE SPECIFICALLY PROVIDED FOR SO-CALLED "ECONOMIC LOAD CONTROL" INTERRUPTIONS. HOWEVER, UNTIL 1997, PP&L NEVER CALLED AN ECONOMIC LOAD CONT- ROL INTERRUPTION. ENTERED INTO CONTRACT WITH PP&L ON 12/21/95 FOR OPTIONAL INTERRUPTIBLE SERVICE UNDER RATE SCHEULE PR-2, IN CONTRACT PP&L WOULD PROVIDE ELECTRIC POWER IN ACCORDANCE WITH RATE SCHEDULE PR-2. SINCE JUNE 1998 PP&L HAS CALLED 10 ECONOMIC LOAD INTERRUPTIONS ON SEVERAL DATES WITH LONG DURATIO- NS OF THESE. |
| C-00992881 | Closed | 10/8/1999 | COMPLAINANT STATES TENANT LEFT APARTMENT BUILDING AT 637 NORTH LAUREL STREET HAZLETON, PA IN THE MIDDLE OF THE NIGHT IN FEBRUARY OF 1999. SUSPECTED THAT THERE WAS SOME ELECTRICAL BILLS OVERDUE, SO SHE IMMEDIATELY CONTACTED PP&L AND ASKED THEM NOT TO INTERRUPT ELECTRICAL SERVICE IF THERE WAS AN OVER- DUE BILL AND TO TRANSFER ELECTRICAL SERVICE ACCOUNT TO HER NAME. IT WAS AT THIS TIME THAT THE FOREIGN LOAD WAS BROUGHT TO HER ATTENTION AND PROMPTLY CORRECTED BY HER AT HER EXPENSE. BELIEVES IT IS UNFAIR THAT SHE IS NOW RESPONSIBLE FOR BILL OF $1,370.36 WHEN TENANT'S MONTHLY ELECTRIC BILL EVEN WITH THE FOREIGN LOAD WAS ONLY $50.00 PER MONTH OR LESS. |
| C-00992844 | Closed | 9/27/1999 | COMPLAINANT STATES ON 9/15/99 HAD A POWER OUTAGE WHICH WAS DUE TO A BLOWN FUSE. IT TOOK OVER TWO HOURS FOR POWER TO BE RESTORED, AND ONLY TOOK A FEW MINUTES TO REPLACE THE FUSE. FEELS THAT SUCH A SIMPLE PROBLEM SHOULD HAVE BEEN REMEDIED SOONER. WOULD LIKE STEPS TO CORRECT THE LACK OF HAVING SUFFI- CIENT REPAIR CREWS AVAILABLE TO AREA. SIMPLE FUSE BLOW-OUTS SHOULD BE REPAIR- ED MUCH FASTER. |
| C-00992842 | Closed | 9/27/1999 | COMPLAINANT STATES HIS SERVICE IS INTERRUPTED QUITE FREQUENTLY. HE HAS HAD PAST HISTORY WITH SERVICE OUTAGES AND THE SERVICE IS GETTING WORSE. THE PROBLEM COMES FROM TREES ON PROPERTY OWNER'S LAND. HE IS SURROUNDED BY PENN- SYLVANIA GAME LANDS AND ONE LAND OWNER. WANTS WHAT HE IS PAYING FOR WITHOUT INTERRUPTIONS IN SERVICE. |
| C-00992838 | Closed | 9/24/1999 | COMPLAINANT STATES ON SEPTEMBER BILL ON ELECTRIC SERVICE ACCOUNT NO 09820- 27565 HE WAS ON BUDGET BILLING PROGRAM, AND THE BILLING WAS HIGHER THAN THE USAGE BY $39.88 THUS QUALIFYING FOR THE 1% INTEREST. PP&L ONLY PAID $.07, WHICH IS HALF OF ONE PERCENT (1/2%) THUS VIOLATING THEIR TARIFF. |
| C-00992831 | Closed | 9/23/1999 | COMPLAINANT STATES ON 8/2/98 HE CALLED PP&L AND SPOKE TO DAN STAUFFER TO INQUIRE ABOUT ELECTRIC SERVICE TO PROPERTY HE WAS BUILDING A HOME ON. HE ALSO ASKED ABOUT PUTTING HIS TRAVEL TRAILER ON PROPERTY UNTIL HOUSE WAS COM- PLETED. HE WAS TOLD IN ORDER TO SET TRAILER THERE HE WOULD HAVE TO SET A POLE AND PUT IN A TRANSFORMER WHICH WOULD COST $700 BECAUSE IT WASN'T CONSI- DERED A PERMANENT RESIDENCE. WAS TOLD ONCE WELL, SEPTIC AND FOUNDATION WAS IN FOR THE HOUSE HE COULD RUN ELECTRIC 500 FT FROM ROAD UNDERGROUND AT NO COST TO HIM. WHEN HIS CONTRACOTR CALLED IN JUNE OF 1999 TO GET ELECTRIC RUN TO HOUSE HE WAS TOLD THERE WAS A $1,100 CHARGE FOR A TRANSFORMER. THIS CHARGE WAS A CHANGE FROM THE FIRST TIME THAT MR CONDON CALLED PP&L. COMPLAINANT WANTS REFUNDED FOR THE $1,100 WHICH WAS PAID FOR TRANSFORMER. |
| C-00992829 | Closed | 9/22/1999 | COMPLAINANT STATES THEY SHOULDN'T HAVE TO PAY A COMMERCIAL RATE FOR ELECTRIC SERVICE ON FAMILY FARM. THEY ARE INVOLVED IN THE BREEDING OF HORSES, THEY ARE ON THE UNDERSTANDING THAT THOSE FARMS WHICH ARE INVOLVED IN THE HORSE BREEDING BUSINESS PAY RESIDENTIAL RATES, NOT COMMERCIAL. ALSO THEY ARE BEING CHARGED A COMMERCIAL RATE ON THEIR RESIDENCE WHICH IS ALSO ON THE PROPERTY. WANTS PP&L TO PUT A HOLD ON THEIR PAST DUE BALANCE AND THAT THEY WILL PAY $130 PER MONTH FOR CURRENT BILLS UNTIL COMPLAINT IS RESOLVED. AND THEY WOULD LIKE TO BE REECLASSIFIED AS A RESIDENTIAL ENTITY, NOT A COMMERCIAL ENTITY. |
| C-00992827 | Closed | 9/20/1999 | COMPLAINANT STATES PP&L IS OVERCHARGING THEM ON ELECTRIC BILL AT FIRE STATION THEY WOULD LIKE PP&L TO REIMBURSE THE FIRE CO. FOR THE OVER DUE CHARGES IN THE PAST. THE FIRE CO HAD NOTIFIED PP&L FOR YEARS ABOUT THE HIGH COST OF ELECTRICITY BUT THEY FAILED TO RECTIFY THE PROBLEM. |
| C-00992814 | Closed | 9/15/1999 | COMPLAINANT STATES PP&L BILLED THEM FOR THE FULL BACK AMOUNT OWED WHILE HE WAS MAKING USUAL "AGREED-UPON" MONTHLY PAYMENT. HE CAN'T PAY THE FULL AMOUNT BUT WILL MAKE THE EXTRA $15 EACH MONTH UNTIL BALANCE IS PAID IN FULL. |
| C-00992811 | Closed | 9/14/1999 | COMPLAINANT STATES GOT ELECTRIC HOOKED UP TO CAMPS AT STEILYS RIVERSIDE CAMP- GROUND, SUNBURY. SHE HAD TO PAY $40 TO HAVE IT INSPECTED AND SHE ALSO HAD TO PAY $200 BEFORE THEY WOULD HOOK IT UP. THERE ARE AT LEAST TWENTY OTHERS WHO HAD ELECTRIC HOOKED UP AND THEY DIDN'T HAVE TO PAY THE $200 THAT SHE HAD TO PAY. WOULD LIKE AN INVESTIGATION INTO THIS MATTER AND SEE IF IT WAS LEGAL FOR THEM TO CHARGE HER $200. |
| C-00992801 | Closed | 9/9/1999 | COMPLAINANT STATES WOULD LIKE TO LOWER HIS INITIAL DOWN PAYMENT FROM $2,000 TO $1,000 AND STILL PAY BUDGET AMOUNT OF $198 A MONTH. HE HAS ALREADY PAID PP&L $500 TOWARDS THE $2,000 DOWN PAYMENT. |
| C-00992795 | Closed | 9/1/1999 | COMPLAINANT STATES REGARDS RESIDENTIAL ACCOUNT NUMBER WITH PP&L 09820-27565 LOCATED AT 116 DEPOT ST, CLARKS SUMMIT, PA. PP&L IS HIS EDC FOR RESIDENTIAL ELECTRICAL SERVICE. COMPLAINT REGARDS PUC RULING 52 PA CODE SS56.12(7) REL- ATING TO OPTIONAL BUDGET BILLING PROGRAM. PP&L BUDGET PROGRAM WILL NOT INCL- UDE ITS CHARGES IN THE BUDGET PROGRAM, NAMELY DISTRIBUTION & TRANSITION. PP& L STATES THEY WILL BILL A BUDGET AMOUNT ONLY IF THE ALTERNATIVE SUPPLIER OFFERS A BUDGET BILLING PROGRAM. WANTS PP&L BE ORDERED TO INCLUDE ALTERNATI- VE SUPPLIER CHARGES IN BUDGET BILLING PROGRAM. |
| C-00992794 | Closed | 9/1/1999 | COMPLAINANT STATES PP&L IS HIS EDC FOR ELECTRICAL SERVICE. COMPLAINT IS ABOUT PUC RULING 52 PA CODE SS 56.12(7) RELATING TO OPTIONAL BUDGET BILLING PROGRAM. PP&L BUDGET PROGRAM WILL ONLY INCLUDE ITS CHARGES IN THE BUDGET PROGRAM, NAMELY DISTRIBUTION & TRANSITION. IT WILL NOT INCLUDE ANY OF THE ALTERNATIVE SUPPLIER CHARGES. WANTS PP&L ORDERED TO INCLUDE ALTERNATIVE SUPPLIER CHARGES IN THEIR BUDGET BILLING PROGRAM. |
| C-00992793 | Closed | 9/1/1999 | COMPLAINANT STATES REGARDING ACCOUNT 09820-27565 AT 116 DEPOT ST, CLARKS SUMMIT. IN JULY OF 1998 ACCOUNT WAS ON BILLING PROGRAM AND IN JULY 1999 THE BUDGET PROGRAM HAD ITS ANNUAL SETTLEMENT, WHICH RESULTED IN POSITIVE AMOUNT. IN MARCH OF 1999 A LOW INCOME HEATING ENERGY PROGRAM PAYMENT GRANTED WAS CREDITED TO ACCOUNT. PHONED PP&L ASKING FOR A REFUND FOR CREDIT BALANCE FROM BUDGET SETTLEMENT. CHECK COULDN'T BE ISSUED DUE TO THE CREDIT FROM THE LIHEP WANTS ALL CREDIT BALANCE REFUNDED FROM BUDGET BILLING PROGRAM ANNUAL SETTLE- MENT FROM JULY 1999. |
| C-00992792 | Closed | 9/1/1999 | COMPLAINANT STATES PP&L STILL CAN NOT ANSWER WHERE HIS CREDIT OF $19.86 WENT TO AFTER THEY DELETED PAYMENT FROM GIBSON STREET LOCATION. IT CERTAINLY WASN'T REFUNDED TO HIM. ASK THAT PP&L DELETE CREDIT AMOUNT FROM ANOTHER ACCOUNT THAT IT ORDER PP&L TO IMMEDIATELY ISSUE A CHECK TO COMPLAINANT IN THE AMOUNT OF $19.86. |
| C-00992789 | Closed | 9/7/1999 | COMPLAINANT STATES SHE HAS A FIXED INCOME, AND SHE CAN'T AFFORD TO PAY $135 EVERY MONTH. WANTS LOWER PAYMENTS TO SOMETHING THAT SHE CAN AFFORD TO SWING WITHOUT ANY STRUGGLE. |
| C-00992784 | Closed | 9/1/1999 | PP&L INC MAKES FORMAL COMPLAINT FROM DECISION ON INFORMAL COMPLAINT BY THE BUREAU OF CONSUMER SERVICES PURSUANT TO 52 PA CODE SECTION 56.173. ON 8/16 OF 1999 BCS ISSUED A DECISION AT CASE NO. 0624490 ON INFORMAL COMPLAINT BY JOSEPH WARD AT REAL ESTATE ON STATE STREET, HARRISBURG, WHICH LASHONDA BROWN WAS A FIRST FLOOR TENANT AT TIME. THE AFORESAID DECISION OF BCS HELD THAT THE FOREIGN LOAD PRESENT ON METER SERVICING FIRST FLOOR APT WAS MINIMAL WOULD NOT HAVE RAISED LASHONDA BROWN'S BILLS. DECISION OF BCS IS CONTRARY THAT IT DOESN'T PERMIT FOREIGN LOADS. RESPONDENTS ARE: JOSEPH WARD AND LASHONDA BROWN. |
| C-00992768 | Closed | 8/26/1999 | COMPLAINANT STATES IN DECEMBER OF 1998, HE OWED PP&L A BILL OF $167.20, THEY SENT A MONEY ORDER OF $168 THAT SHOULD HAVE COMPLETELY CAUGHT THEM UP BUT THEY HAVE NEVER CREDITED PAYMENTS FOR THAT AND $300 OF OTHER PAYMENTS IN MONEY ORDERS. CALLED MONEY ORDER COMPANY IN CAMP HILL, THEY ASSURED THEM THAT PP&L CASHED & DEPOSITED THESE MONEY ORDERS. WANTS PP&L TO STOP THREAT- ENING THEM TO CUT OFF ELECTRICITY & STOP ADDING BILLS ON UNTIL THEIR MONEY ORDERS RECEIPT PROOFS COME BACK FROM CAMP HILL. |
| C-00992758 | Closed | 8/23/1999 | COMPLAINANT STATES PP&L IS TREATING HER UNFAIR, WON'T LET HER MAKE UP THE MISSED PAYMENT OF $81. SHE IS GOING TO APPLY FOR ASSISTANCE WITH BILL AT BUCKS COUNTY OPPORTUNITY BOARD. WANTS TO BE ABLE TO MAKE UP MISSED PAYMENT AND NOT TO CHARGE HER LATE FEES IF THE PAYMENT IS NOT RECEIVED ON DUE DATE, ALSO TO NOT TURN OFF HER SERVICE. |
| C-00992748 | Closed | 8/20/1999 | COMPLAINANT STATES WAS THAT THEY WEREN'T ABLE TO CONTINUE PAYING $40 PER MONTH ON THE OUTSTANDING BALANCE DUE PLUS THE CURRENT CHARGES. WANTS PP&L TO BE ORDERED TO CONTINUE WITH THE PAYMENT PLAN OF $40 PER MONTH PLUS CURRENT CHARGES, ALSO ORDER PP&L TO WAIVE ALL PRIOR LATE CHARGES & ORDER PP&L TO INVESTIGATE THE ACCOUNT FOR MISCALCULATIONS. |
Showing results 9751 - 9775 of 11733
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