Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00970471 | Closed | 6/25/1997 | COMPLAINANT STATES HE INADVERTENTLY MAILED THE WRONG CHECK TO RESPONDENT AND INFORMED THEM OF SAME WITH A TELEPHONE CALL. RESPONDENT CASHED THE CHECK AND COMPLAINANT WAITED A MONTH TO RECEIVE A CHECK IN RETURN. COMPLAINANT WOULD LIKE A COPY OF RESPONDENT'S ESTABLISHED PROCEDURES FOR A CASE LIKE THIS AS HE FEELS HE WAS LIED TO AND HAD TO WAIT TOO LONG FOR THE REFUND OF HIS MONEY. |
| C-00970461 | Closed | 6/4/1997 | COMPLAINANT STATES SHE TALKED TO A CUSTOMER SERVICE REPRESENTATIVE PRIOR TO MOVING INTO HER APARTMENT TO GET AN IDEA OF COST. SHE WAS TOLD HER BILL WOULD BE PRORATED FROM THE PREVIOUS TENANT BUT WHEN SHE RECEIVED HER FIRST BILL IT WAS MORE THAN SHE THOUGHT SHE SHOULD HAVE TO PAY. SHE WOULD LIKE HER BILL TO BE RECALCULATED FOR THE SERVICE USED. SHE IS WILLING TO PAY 30% OF THE BILL DUE WHICH WOULD BE MORE OF AN ACCURATE AMOUNT AND WOULD LIKE A PAY- MENT ARRANGEMENT TO DO SO. |
| C-00970444 | Closed | 6/2/1997 | COMPLAINANT ALLEGES SHE IS NOT RESPONSIBLE FOR PAST DUE BILLS. PREVIOUS TENANTS SHOULD BE BILLED. |
| C-00970443 | Closed | 6/2/1997 | COMPLAINANT SAYS RESPONDENT CLAIMS ELECTRICAL PROBLEMS AT THEIR HOME ARE NOT DUE TO FAULTY CURRENT COMING FROM THEIR ELECTRICAL LINES. COMPLAINANT BE- LIEVES RESPONDENT NEEDS TO UPGRADE THEIR EQUIPMENT AND NEEDS TO KNOW WHY IT WAS NECESSARY TO PUT AN EXTRA GROUND ON THEIR TRANSFORMER POLE AND TWO EXTRA GROUNDS ON THE HOUSE AS THEY ARE GETTING 7 VOLTS OF CURRENT COMING IN AND STILL NOT GETTING PROPER ELECTRICAL SERVICE. |
| C-00970433 | Closed | 6/2/1997 | COMPLAINANTS STATE THAT THEY MOVED INTO THE LANDMARK APARTMENT BUILDING IN BRODHEADSVILLE, PA, IN SEPTEMBER 1995. COMPLAINANTS STATE FIRST ELECTRIC BILL SEEMED HIGH, AND THAT IN NOVEMBER OF 1995 COMPANY FOUND A "FOREIGN LOAD." COMPLAINANT STATES THAT LATER IN THE MONTH, PROBLEMS WERE ASSOCIATED WITH THE COMPANY SWITCHING SERVICE BACK INTO LANDLORD'S NAME, THEN BACK TO THEIR NAME. COMPLAINANTS STATE THAT THEY THEN RECEIVED A NEW ACCOUNT NUMBER, TO WHICH THEY MADE OUT THEIR CHECKS FOR PAYMENT. COMPLAINANTS STATE THAT IN APRIL 1996 THEY APPLIED FOR MORTGAGE AND WERE DENIED FOR UNPAID BILL ON CREDIT RECORD. COMPLAINANTS SAY THAT COMPANY OFFERED TO RESOLVE THE PROBLEM OF MIS-APPLIED PAYMENTS, BUT THAT IN SEPTEMBER OF 1996, COMPLAINANTS WERE DENIED A CAR LOAN DUE TO ANOTHER BAD MARK ON CREDIT REPORT. COMPLAINANTS WOULD LIKE THEIR CREDIT REPORT TO BE CLEARED. |
| C-00970424 | Closed | 5/29/1997 | COMPLAINANT WOULD LIKE THE PUC TO INVESTIGATE TO SEE IF THE AMOUNT OF HIS ELECTRIC BILL IS CORRECT. |
| C-00970411 | Closed | 5/27/1997 | COMPLAINANT IS REQUESTING A LOWER MONTHLY PAYMENT BECAUSE SHE CANNOT AFFORD REQUESTED PAYMENT BY RESPONDENT BECAUSE OF LOW MONTHLY INCOME. |
| C-00970396 | Closed | 5/16/1997 | COMPLAINANT SAYS HE CAN'T RECEIVE UNEMPLOYMENT BENEFITS BECAUSE OF PHYSICAL CONDITION, AND ONLY RECEIVES $102.50 EVERY TWO WEEKS FROM PUBLIC ASSISTANCE. |
| C-00970370 | Closed | 5/9/1997 | COMPLAINANT ALLEGES COMPANY HAS CHANGED HER RATE AND IS BACK-CHARGING HER FOR USAGE BASED ON AN OLD CONTRACT ORIGINALLY DRAWN UP WITH A PRIOR OWNER. COMP- LAINANT AVERS SHE HAD NO KNOWLEDGE OF THIS CONTRACT. |
| C-00970358 | Closed | 5/12/1997 | COMPLAINANTS WISH THEIR MONTHLY PAYMENT ARRANGEMENT LOWERED DUE TO ALLEGED PERSONAL, FINANCIAL AND MEDICAL PROBLEMS. COMPLAINANTS ALSO FEEL THEIR BILLS ARE TOO HIGH RELATIVE TO THE AMOUNT OF ELECTRICY THEY USE. |
| C-00970355 | Closed | 5/5/1997 | COMPLAINANT ALLEGES OVER-BILLING AND ILL-MANNERED TREATEMENT BY COMPANY REPS. |
| C-00970333 | Closed | 5/5/1997 | COMPLAINANT WISHES TO BE PLACED ON BUDGET PLAN, DUE TO ALLEGED FINANCIAL HARDSHIP. |
| C-00970325 | Closed | 4/29/1997 | COMPLAINANT DISAGREES WITH A PAYMENT PLAN THAT REQUIRES AN UP FRONT PAYMENT WHICH SHE CANNOT AFFORD SO SHE IS REQUESTING A PAYMENT PLAN WITHOUT THE LARGE UP FRONT PAYMENT PLUS AN ADDITIONAL AMOUNT MONTHLY. |
| C-00970310 | Closed | 4/24/1997 | COMPLAINANT RECEIVED A NOTICE TAPED TO THE FRONT DOOR OF HER STORE STATING SERVICE WOULD BE CUT OFF EFFECTIVE APRIL 28, 1997 BECAUSE OF A BALANCE PAST DUE. SHE STATES HER STORE WAS CLOSED FOR A COUPLE OF MONTHS BECAUSE SHE WAS HAVING FINANCIAL DIFFICULTIES BUT NOW THE STORE HAS REOPENED AND SHE IS RE- QUESTING THAT SHE BE ABLE TO SET UP A PAYMENT PLAN SO THAT ELECTRICITY WILL BE ABLE TO STAY ON TO CONDUCT HER BUSINESS IN ORDER TO PAY BALANCE DUE THE RESPONDENT. |
| C-00970304 | Closed | 4/22/1997 | COMPLAINANT SAYS CLOSING CASH PAYMENT CENTER IN WALSH'S PHARMACY IN WEST SCRANTON WOULD END THIS SERVICE TO 10,000 HOUSEHOLDS, MOSTLY ELDERLY PEOPLE. COMPLAINANT SAYS MOST OF THESE ELDERLY PEOPLE DON'T HAVE CHECKING ACCOUNTS, SO WOULD HAVE TO BUY AND MAIL MONEY ORDERS. COMPLAINANT SAYS THERE IS NO DUP- LICATION OF SERVICE SINCE THREE OTHER PAYMENT CENTERS ARE ACROSS TOWN. |
| C-00970286 | Closed | 4/18/1997 | COMPLAINANT STATES HER HUSBAND WAS OUT OF WORK FOR A LONG TIME WHICH CAUSED THEM TO FALL BEHIND ON THEIR BILLS. SHE HAD ASKED THE RESPONDENT FOR AN EX- TENSION OF ONE WEEK WHICH WAS REFUSED AND NOW SHE IS BEING ASKED FOR A PAY- MENT AMOUNT THAT SHE CANNOT AFFORD TO PAY ON A MONTHLY BASIS. COMPLAINANT IS REQUESTING A SMALLER MONTHLY PAYMENT AMOUNT. |
| C-00970281 | Closed | 4/14/1997 | COMPLAINANT IS OPPOSED TO CLOSING BILL PAYMENT FACILITIES IN SCRANTON, IN PARTICULAR THE ONE IN WALSH DRUG STORE IN WEST SIDE. COMPLAINANT SAYS MANY PEOPLE ARE UPSET, AND THIS IS A HARDSHIP ON CUSTOMERS, ESPECIALLY THOSE WHO DON'T HAVE CHECKING ACCOUNTS. |
| C-00970270 | Closed | 4/7/1997 | COMPLAINANT BELIEVES COMPANY SHOULD BE RESPONSIBLE FOR ALL COSTS ASSOCIATED WITH THE INSTALLATION OF A POWER LINE TIE IN AND NEW TRANSFORMER, SINCE THE COMPANY WILL BENEFIT IN SUPPLYING SERVICE FOR FUTURE DEVELOPMENT. |
| C-00970267 | Closed | 4/4/1997 | COMPLAINANT BELIEVES BILLING IS INCONSISTENT, AND IS UNSATISFIED WITH DISCON- NECTION AND RECONNECTION PROCEDURE USED BY COMPANY. |
| C-00970206 | Closed | 3/13/1997 | COMPLAINANT STATES THAT WHEN POWER WAS TURNED OFF AT APARTMENT BUILDING AT 70-72 SULLIVAN ST, WILKES-BARRE, PA, THE GAS STEAM BOILER WAS DAMAGED AND HAD TO BE REPLACED AT A COST OF $4,680. COMPLAINANT REQUESTS REIMBURSEMENT. |
| C-00970205 | Closed | 3/17/1997 | COMPLAINANT IS HARDLY EVER HOME DUE TO WORKING FULL-TIME AND PART-TIME JOBS, HAS A 5-YEAR-OLD SON, AND CAN'T AFFORD CURRENT PAYMENT AMOUNTS. |
| C-00970201 | Closed | 3/10/1997 | COMPLAINANT WANTS A DEAD TREE REMOVED BY THE RESPONDENT AS THE TREE IS WITHIN THE RIGHT OF WAY AND COMPLAINANT UNDERSTANDS IT IS THE RESPONSIBILITY OF THE RESPONDENT TO REMOVE THE TREE SINCE HALF OF ITS LIMBS ARE INTERTWINED WITH POWER LINES LEADING DIRECTLY TO HIS HOME. |
| C-00970190 | Closed | 3/11/1997 | COMPLAINANT BELIEVES HER BILLS ARE EXTREMELY HIGH COMPARED TO OTHER RESIDENTS WITH THE SAME SIZE HOME. SHE STATES HER METERS HAVE BEEN CHANGED WITHOUT HER KNOWLEDGE AND TESTING DONE BY THE RESPONDENT WITH NO RESULTS HAVING BEEN SENT TO HER. SHE BELIEVES THE TESTS RESULTS ARE INACCURATE AS RESPONDENT STATES THEY ARE CORRECT BUT HAS NOT PROVEN SAME AND IS REQUESTING A CREDIT REFUND FOR THESE HIGH INACCURATE BILLINGS. |
| C-00970165 | Closed | 3/4/1997 | COMPLAINANT IS ON LIMITED INCOME FROM SOCIAL SECURITY AND VA, AND CAN'T AFFORD PAYMENT AMOUNT. |
| C-00970143 | Closed | 2/20/1997 | COMPLAINANT WOULD LIKE TO PAY BILL PLUS $25 A MONTH. |
Showing results 10051 - 10075 of 11854
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
