Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00004169 | Closed | 9/7/2000 | COMPLAINANT STATES HE IS UNABLE TO MAKE PAYMENT ARRANGEMENTS, HE COULD AFFORD BUT DISCOVERED HE MUCH ELECTRICITY DUE TO FAULTY ELECTRIC HEAT UNTIL IT WAS CORRECTED. HE STATES HE NO LONGER HAS BILLS HE CAN'T AFFORD. |
| C-00004158 | Closed | 9/1/2000 | COMPLAINANT STATES SHE CAN'T AFFORD TO PAY THE AMOUNT THAT IS REQUESTED, THAT IS HER COMPLAINT. SHE HAD TO BORROW MONEY TO PAY THE LAST AMOUNT OWED PLUS TO HAVE THE SEPTIC PUMPED. SHE STATES SHE HAS THE ONLY MONEY COMING INTO HOUSEHOLD TO PAY THE BILLS, PLUS SHE HAS HER 2 YEAR OLD GRANDAUGHER LIVING WITH HER UNTIL FURTHER NOTICE. SHE WANTS TO BE ABLE TO PAY $100 A MONTH. |
| C-00004154 | Closed | 8/31/2000 | COMPLAINANT STATES HER COMPLAINT IS THAT WHEN SHE MOVED IN WITH HER SISTER, SHE NEVER DID TELL HER THAT SHE HAD TO PAY PP&L AT ANYTIME. BUT WHEN SHE MOVED IN WITH HER MOM THAN SHE WAS WONDERING WHY SHE KEPTED GETTING BILLS FROM PP&L AND KNOW SHE IS STUCK WITH PAYING THE BILL. SHE JUST WANTS TO GET A BILL THAT SHE CAN MAKE AND AFFORD MONTHLY. SHE STATES SHE HAS OTHER BILLS TO PAY ALSO. |
| C-00004109 | Closed | 8/28/2000 | COMPLAINANT STATES SHE HAS SPOKEN TO MANY OF FAMILIES WITH BIGGER FAMILIES AND MORE THINGS THAT RUN ON ELECTRICITY, BUT YET HER BILLS ARE HIGHER AND IT DOESN'T MATTER WERE SHE MOVES ITS ALWAYS THE SAME. SHE WANTS TO KNOW HOW MANY PEOPLE HAVE $45 - $50 ELECTRIC BILLS, BUT WITH A FAMILY OF THREE. SHE WANTS THE PUC TO HELP GET HER ON A $50 A MONTH BUDGET, SOMETHING SHE CAN HAND LE. |
| C-00004108 | Closed | 8/28/2000 | COMPLAINANT STATES COMPLAINT IS THE ELECTRICITY GOES OFF SPORADICALLY (WITH- OUT A THUNDER STORM OR ANYTHING CAUSING IT). PP&L TOLD THEM TO KEEP TRACK OF WHEN IT GOES OFF. SHE STATES THEY ARE JUST PASSING THE BUCK. THIS PROBLEM ACCORDING TO HER NEIGHBORS HAS BEEN GOING ON FOR YEARS WITHOUT PP&L DOING ANYTHING ABOUT IT. SHE WANTS THE PUC TO MAKE PP&L FIX THE PROBLEM BEFORE SHE HAS MORE DAMAGE TO THINGS IN HER HOME AND AT LEAST GIVE THEM SOME COMPENSA- TION FOR THE DAMAGES. |
| C-00004102 | Closed | 8/25/2000 | COMPLAINANT STATES PP&L HAS HIM ON A COMMERCIAL RATE AND THIS IS HIS HOUSE. HE LIVES IN A CAMPER ON HIS BROTHER'S LAND. HE DOESN'T MAKE ANY MONEY HERE, THIS IS HIS HOUSE. HE WORKS PART-TIME AT A GAS STATION MAKING $5.15 HOUR. HE WANTS PP&L TO TAKE HIM OFF THE COMMERCIAL RATE AND PUT HIM ON RESIDENTIAL RATE. |
| C-00004100 | Closed | 8/24/2000 | COMPLAINANT STATES SHE PHONED PP&L CUSTOMER SERVICE IN SEPTEMBER 1999 TO ALERT THEM THAT HER PWER WAS BEING STOLE, AND AGAIN ON 11/3/99 AFTER HER FIANCEE WAS PERMITTED INTO THE BASEMENT AND SAW WITH HIS OWN EYES HOW HOT WIRED THE ELECTRICAL BOXES WERE. SHE STATES THIS STILL HASN'T BEEN INVESTIG- ATED AND HER FINAL BILL IN DECEMBER 1999 WAS OVER $689. SHE WANTS PP&L TO ESTIMATE HER USAGE BY COMPANY PREVIOUS RESIDENCE. AND ALSO TO DO SOMETHING ABOUT THE ILLEGAL ACTIVITIES OF HER LANDLORD. |
| C-00004054 | Closed | 8/16/2000 | COMPLAINANT STATES PP&L HAS FALSIFIED BILLING DOCUMENTATION CONCERNING ESTIM- ATED & ACTUAL CHARGES. THE FIRST TIME, HE NOTICED AN EXPENSIVE BILL IN MAY OF 1996. THE BILL WAS DOUBLE THE COST OF APRIL OF 1996 AND WAS AN ACTUAL READING. THE NUMBERS OF THE READING WERE SUSPICIONS SINCE HIS METER DIDN'T REACH THEM YET. AFTER INVESTIGATION, PP&L REVISED AND CORRECTED THE BILL FOR MAY OF 1996, IT WAS LOWERED AND THE BAR GRAPH CHANGED FROM SOLID TO STRIPED REFLECTING AN ESTIMATED BILL, NOT AN ACTUAL READING. HE WANTS THE PUC TO ASK PP&L TO REFUND ANY OVERCHARGES AS WELL AS PENALIZE THEM FOR FALSIFYING DOCUM- ENTATION. |
| C-00004052 | Closed | 8/16/2000 | COMPLAINANT STATES THEY DESIRE TO INCREASE ELECTRIC SERVICE FROM 100 TO 200 AMPS. THE EXISTING SERVICE WENT UNDERGROUND FROM HOUSE TO POLE IN YARD THEN IN AIR TO PP&L POLE ON ROAD. HE STATES IT HAD BEEN THIS WAY FOR 45 YEARS WITH NO PROBLEM. PP&L CAME AND SAID THEY COULD ESTABLISH NEW SERVICE IN SAME MANNER, BUT AFTER TRENCH WAS DUG AND ELECTRICIANS WERE THERE TO DO WORK, PP&L REFUSED TO USE EXISTING POLE IN YARD. THEREFORE THEY WERE FORCED TO DIG THE TRENCH 100 FEET FROM POLE IN THE YARD, TO THE POLE ON ROAD. A SHORT TIME LATER, HE LEARNED THAT THE POLE IN THE YARD SHOULD HAVE BEEN ACCPETABLE. HE WANTS PP&L TO REIMBURSE HIM FOR ADDED EXPENSE OF DIGGING TRENCH FROM EXISTING POLE IN YARD TO POLE ON ROAD. |
| C-00004041 | Closed | 8/15/2000 | COMPLAINANT STATES SHE WOULD LIKE TO HAVE HER PAST DUE PAYMENTS OF $215 LOWER TO $100 A MONTH, BECAUSE SHE SIMPLY CAN'T AFFORD TO MAKE THAT KIND OF PAYMENT TO GET CAUGHT UP ON HER PAST DUE AMOUNT OF $757. SHE WANTS THE PUC TO DO THERE BEST TO HAVE THESE PAYMENTS LOWERED FOR HER. |
| C-00004038 | Closed | 8/14/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT BEING BILLED OVER $16,000 & OVER ON ALMOST 8,000 KWH FOR THE MONTHS OF NOVEMBER - MARCH OF 1998. SHE WAS TOLD BY PP&L THAT THIS WAS A COMPUTER ERROR, SHE WANTS IT FIXED AND SHE DOESN'T WANT TO BE PUT ON A BUDGET PLAN. SHE ALREADY CHANGED HER GENERATION PART OF HER BILL. |
| C-00004034 | Closed | 8/11/2000 | COMPLAINANT STATES ON 9/3/99 HE PURCHASED KELLY'S MOTOR COACH INN AND CHANGED THE NAME TO KELLEY'S POCONO CREST FROM AMENROD ENTERPRISE. AT THE TIME, MR. PALLAGHY (570-296-8821) CHANGED THE BILLING OF THE ELECTRIC COMPANY PP&L INTO HIS COMPANY. WELL UNBEKNOWN TO HIM, THERE ARE SIX (6) ACCOUNTS WITH PP&L. FIVE ACCOUNTS WERE TURNED OVER TO HIS COMPANY BUT THE SIXTH REMAINED IN THE NAME OF AMENROD ENTERPRISE. HE NEVER RECEIVED A BILL FOR SAID ACCOUNT IT WAS ALWAYS ADDRESSED TO AMENROD ENTERPRISE. THE FIRST TIME HE WAS AWARE OF SAID BILL WAS IN JANUARY OF 2000 WHEN PP&L CAME IN TO TURN THE ELECTRICITY OFF TO THE HOTEL. AFTER CALLING THE COMPANY THEY PROMISED TO CHANGE THE BILL- ING INTO HIS COMPANIES NAME AND DELETE WHAT EVER BELONGS TO AMENROD ENTERPRISE FROM THE BILL. UNFORTUNATELY, THIS NEVER HAPPENED. HE REQUEST THAT THE ELEC- TRICITY NOT BE SHUT OFF AND THAT THE BILLING BE DONE IN HIS COMPANIES NAME. |
| C-00004029 | Closed | 8/11/2000 | COMPLAINANT STATES ON 8/9/00 HE WAS INFORMED BY MR ROBERT BURAWSKI OF PP&L THAT THE UTILITY COMPANY INTENDED TO INSTALL A NEW POLE APPROXIMATELY 10 FEET INSIDE HIS CIRCULAR DRIVEWAY DIRECTLY IN FRONT OF HIS RESIDENCE. INSTALLAT- ION OF UTILITY POLE IN THIS AREA, EVEN IF PLACED ON TOWNSHIP PROPERTY CLOSER TO THE ROAD, WILL CAUSE A TRAFFIC HAZZARD BY CREATING A VISUAL IMPAIRMENT OF THE ROAD. ALSO ANY POLE DIRECTLY IN FRONT OF HIS HOUSE WILL CAUSE HIS PROPERTY TO DEVALUATE. HE WANTS THE PUC TO PROHIBIT PP&L FROM INSTALLING ANY NEW UTILITY POLES OF ANY TYPE ON HIS PROPERTY. |
| C-00004016 | Closed | 8/9/2000 | COMPLAINANT STATES SHE HAS JUST CLAIMED BANKRUPTCY CHAPTER 7 ON 5/15/00 CASE # 00-00339-JJT. SHE DIDN'T CLAIM BANKTUPTCY ON PP&L (BECAUSE SHE THOU- HGT THEY WOULD HELP HER IN PAYING HER OVERDUE BILL. SHE AGREED TO PAY HER CURRENT BILL PLUS $25 A MONTH TOWARDS WHAT SHE OWES. SHE STATES SHE CAN'T AFFORD TO PAY THE AMOUNT THAT PP&L IS ASKING FOR. SHE WANTS TO BE ABLE TO PAY HER CURRENT MONTHLY BILL PLUS $25 TOWARD WHAT HER BALANCE IS. |
| C-00004013 | Closed | 8/9/2000 | COMPLAINANT STATES IN JULY OF 1999 HER HUSBAND TOOK A NEW JOB TO EARN MORE MONEY, UNFORTUNATELY ON 7/3/99 HE SUFFERED A SEVERE INJURY THAT REQURIED TWO SEPERATE SURGERIES. THEY HAD NO INSURANCE AND NOW HE WAS OUT OF WORK FOR SIX MONTHS. THEY HAVE FIVE CHILDREN TO FEED AND HER HUSBAND HAD NO INCOME AT ALL PLUS THEY HAD TO PAY THE MEDICAL BILLS. SHE WANTS THE PUC TO TELL PP&L THAT THEY WILL PAY THE BUDGET AMOUNT PLUS $30 EACH MONTH UNTIL THE BALANCE IS PAID IN FULL. |
| C-00003981 | Closed | 8/1/2000 | COMPLAINANT STATES DUE TO DISABILITY THE PROPOSED AMOUNT OF PAYMENT IS TOO MUCH AND FIX THE BUDGET AMOUNT FOR THE YEAR, AND NOT TO CHARGE IT EVERY THREE MONTHS IS HIS COMPLAINT. HE IS AWAITING A SETTLEMENT FROM AN ACCIDENT TO HELP WITH SOME PAST COSTS. HE WANTS A BUDGET AMOUNT OF $139 PLUS $25 PER MONTH. |
| C-00003980 | Closed | 8/1/2000 | COMPLAINANT STATES HE WANTS TO KNOW IF IT IS LEGAL FOR PP&L TO CHARGE GSI RATES ON TOP OF HIS BILL FROM EXELON/PECO R.S. RATES OF 1561 KILOWATT HOURS A MONTH. IF THIS IS LEGAL THEN THE CHOICE PROGRAM IS VERY LITTLE VALUE TO A CUSTOMER LIKE HIM. |
| C-00003976 | Closed | 7/31/2000 | COMPLAINANT STATES FOR OVER SIX MONTHS, THEIR ELECTRIC BILL INCLUDED A "TRAN- SITION" CHARGE, ALMOST DOUBLING THE BILL EACH MONTH. THEY CONTACTED THE COM- PANY AND WAS TOLD THAT THE COST WAS TO MAKE UP A DEFICIT THAT THE COMPANY HAD TO CHARGED TO STAY IN BUSINESS AND NOT CAUSE A DEFICIT TO SHAREHOLDERS. THEY REPORTED THAT THIS CHARGE WAS ALLOWED BY THE PUC. THEY STATE THAT ELECTRIC CHARGES WERE REASONABLE WHEN ENERGY PLUS WAS AVAILABLE; IT CLIMBED WHEN THAT WAS NO LONGER AVAILABLE. THEY WANT THE PUC TO INVESTIGATE THIS UNFAIR CHARGE AND STOP IT. AND IF POSSIBLE THEY WANT TO BE REIMBURSED FOR THE FEES THAT THEY HAVE BEEN FORCED TO PAY OVER THE LAST MONTHS. |
| C-00003962 | Closed | 7/26/2000 | COMPLAINANT STATES HE CALLED PP&L FIVE TIMES TO COME OUT TO EXPLAIN OR AUDIT HIS ELECTRICITY USAGE. WHOLE COMPARABLE RESTAURANTS WITH THE SAME AMOUNT OF EQUIPMENT IN THE SAME AREA BILLS ARE $500 - $600. HIS BILLS RANGE $1,000 - $1,500 EVEN AS THE RESTAURANT WAS CLOSED HIS BILLS WERE $200 - $400 CLOSED. THE LAST TIME THEY SENT TWO PEOPLE OUT AND THEY COULDN'T FIGURE ANYTHING OUT. HE WANTS A METER INSTALLED SO HE CAN MONITOR AND PROOF THAT HE HAS BEEN OVER- CHARGED FOR THE LAST THREE YEARS, AND AN AUDIT TO PROVE THAT THE USAGE IS VALID. |
| C-00003944 | Closed | 7/21/2000 | COMPLAINANT STATES PP&L IS CURRENTLY BILLING HIM FOR THE RELOCATION - LOWER- ING OF A LINE ON HIS PROPERTY THAT WAS CUT BY P.G. ENERGY WHEN HIS GAS SERV- ICE LINE WAS BEING INSTALLED FROM THE STREET TO HIS HOME. THIS LINE WAS NOT MARKED DURING THE PA ONE CALL, IF IT WAS PG ENERGY CENTAINLY WOULDN'T HAVE EXCAVATED FOR THE GAS LINE. HE STATES IT IS HIS INTENT THAT PP&L NOT HOLD HIM FINANCIALLY LIABLE FOR A TRANSACTION BETWEEN THEMSELVES AND PG ENERGY. |
| C-00003943 | Closed | 7/21/2000 | COMPLAINANT STATES PP&L FAILED TO READ HIS ELECTRIC METER BETWEEN MID DECEMB- ER 1998 AND MARCH 1999 ON THEIR BIG BEES LAKE VACATION RENTAL PROPERTY. DUR- ING THIS TIME A HEATER MALFUNCTIONED CAUSING A LARGE USE OF POWER WELL BEYOND NORMAL YIELDING AN ELECTRIC BILL NEARLY $1,000. FOR THE SEVENTEEN YEARS PRI- OR, HE HAS RELIED ON A REGULAR READINGS TO ENSURE NOTHING WAS WRONG. HE WAN- TS PP&L TO ABSORBE HALF THE UNUSUAL ELECTRIC BILL. |
| C-00003942 | Closed | 7/21/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT THE LAW THAT STATES WHEN THERE ARE FOREIGN SUPPLIES IN A SINGLE OR MULTI-FAMILY HOME IT IS UNFAIR LAW WHEN THE HOME IS CONSENTIALLY RENTED TO FAMILY MEMBERS. IN HIS CASE, HIS SON AND HIS GIRLFRIEND, RENTER HIS HOME WHILE HIS WIFE AND HIMSELF RENOVATED THE BASEMENT AREA FOR THEMSELVES. HE STATES THE FAMILY ARRANGEMENT SHOULD BE EXEMPT FROM THE LAWS THAT ARE THERE TO PROTECT THE PUBLIC. HE STATES PP&L WANTS HIM TO PAY FOR THE PAST ELECTRIC BILL WHICH WAS RUN UP OVER $800 THE BILL WAS PUT IN HIS NAME WITH THE TOTAL. THEY WANT THE BILLS TO BE READJUSTED. |
| C-00003933 | Closed | 7/20/2000 | COMPLAINANT STATES THEY WERE TRYING TO GET THEIR BILL PAYMENT LOWERED, ALL PP&L COULD DO IS PUT ON A BUDGET PLAN. HE STATES IT WAS THE BUDGET PLAN THAT GOT THEM BEHIND ON THEIR BILL. HE STATES THEY TRIED THE BUDGET PLAN ONCE AND INSTEAD OF BASING THEIR BILL ON THEIR ELECTRIC USAGE, THEY BASED THEIR BILL ON THE PERSON OR PERSON'S ELECTRIC USAGE WHO LIVED HERE BEFORE THEM. HE SAID THAT MADE THE BILL TOO HIGH FOR THEM TO HANDLE. ALL THAT HE IS ASKING THAT PP&L LOWER THEIR PAYMENTS ENOUGH SO THAT THEY CAN PAY ENOUGH TO GET CAUGHT UP. |
| C-00003923 | Closed | 7/18/2000 | COMPLAINANT STATES HIS PROPERTY CONSISTS OF A HOME AND A BUSINESS, ELECTRICI- TY USAGE FOR THE PROPERTY IS MONITORED BY TWO METERS. HE HAS LIVED AT THIS PROPERTY SINCE JUNE OF 1995. IN 1997 HE CALLED PP&L TO INQUIRE WHY HE WAS BEING CHARGED BUSINESS RATES FOR HIS HOME. HE REQUESTED A RATE CHECK AND A RESPONSE FROM PP&L. FOR 2 1/2 YEARS PP&L HAS NOT RESPONDED TO HIS REQUEST AND HAS CONTINUED TO BILL HIM AT BUSINESS RATES. HE WANTS THE PUC TO INVEST- IGATE WHY PP&L NEVER RESPONDED TO HIS REQUEST, A REASON WHY PP&L CONTINUES TO BILLL HIS HOME AT BUSINESS RATES, AND HE WANTS A REFUND FOR THE OVERBILL- NG THAT HAS OCCURRED SINCE HIS INITIAL PHONE CALL IN 1997. |
| C-00003894 | Closed | 7/12/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT ON MONDAY 8/23/99 HE CONTACTED A CUSTOM ER SERVICE REPRESENTATIVE FOR PP&L, HE EXPLAINED HIS SPLIT SECOND POWER FLICK ERS AND HOW ON 10/23/99 AT ABOUT 5:45 AM THIS PROBLEM CAUSED HIS COMPUTER TO CRASH. HE WAS TOLD THAT PP&L HAD AN ONGOING PROBLEM WITH THIS LINE THAT WAS SERVING HIS PROPERTY, AND THAT PP&L WASN'T SURE WHAT WAS CAUSING THE PROBLEM. HE WAS TOLD THAT PP&L WOULD NOT PAY FOR THE DAMAGES TO HIS COMPUTER. HE WAN- TS THE COMMISSION TO MAKE PP&L PAY FOR THE REPAIRS TO COMPUTER. |
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