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Utility Code 110500

The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PPL ELECTRIC UTILITIES CORP

Utility Code
110500

Utility Type
Electric

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101

Phone
610-774-5696

Fax
610-774-4102

Website
www.pplweb.com

Email
KKLOCK@PPLWEB.COM

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Electric Distributor Active A-110500 PPL UTILITIES (PPL)
Insurance Information

Utility Insurance Information

No insurance information for this utility.

EGS Territories

EGS Territories Serviced by a Utility

Residential
No

Citizens’ Electric
No

Small Commercial

Duquesne Light
No

Mixed Meter

Met-Ed
No

Large Commercial
No

PECO
No

Industrial
No

Penelec
No

Governmental
No

Penn Power
No


Pike
No


PPL
No


UGI Utilities - Electric
No


Wellsboro
No


West Penn Power
No

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-00003878 Closed 7/10/2000 COMPLAINANT STATES PP&L REFUSED HER PAYMENT & CANCELLED HER AGREEMENT BECAUSE SHE WAS PAYING PASS THE DUE DATE. SHE TRIED TO EXPLAIN TO THEM THAT SHE REC- EIVED THE AGREEMENT PASS THE DUE DATE. THEY TOLD HER THEY WANTED THE BALANCE PAID IN FULL BY 7/11/00, OR THEY WOULD DISCONNECT HER SERVICE ON 7/12/00. SHE WANTS PP&L TO ACCEPT THE PAYMENT ARRANGEMENT.
C-00003864 Closed 7/6/2000 COMPLAINANT STATES BACK IN MARCH OF 1998 SHE RECEIVED A CERTIFICATE OF SATIS- FACTION (C-00971004) AGREEMENT WAS PP&L WOULD CREDIT HER ACCOUNT WITH $350, WHICH THEY DID AND SHE WAS TO PAY PRESENT BILL PLUS $15. IF SHE DEFAULTED, PP&L HAD THE RIGHT TO COME AFTER HER FOR THE FULL AMOUNT. SHE STATES SHE HAS MADE ALL OF HER PAYMENTS AHEAD OF TIME. IN THE FALL OF 1999 HER SON WENT AWAY TO COLLEGE AND HE RENTED AN APARTMENT AT THE TIME THE POWER WAS TO BE CHANGED OVER TO HIS NAME HE WAS NOT HERE, SO SHE CALLED FOR HIM. SHE STATES INSTEAD OF PP&L CHANGING THE NAME ON ACCOUNT, PP&L LEFT THE ACCOUNT IN HER NAME AND CHANGED THE NAME OF HER ACCOUNT FOR HER HOME IN BLAKESLEE TO HER SONS NAME. SHE STATES NOW SHE RECEIVED A BILL FOR THE FULL AMOUNT OF $3,132.92 BY 7/11/00. SHE WANTS TO SEE IF PUC CAN GET THIS PROBLEM STRAIGHTENED OUT AND SHE CAN GET BACK TO HER AGREEMENT WITH PP&L.
C-00003854 Closed 6/29/2000 COMPLAINANT STATES PP&L CLAIMS THAT THEY COULDN'T READ THE METER SINCE 7/21/ 98. HOWEVER, THE SHRUBBERY WAS TRIMMED AFTER RECEIVING EACH LETTER AND THE CUSTOMER WAS NOT REQUESTED TO READ THE METER UNTIL 16 MONTHS AFTER THAT DATE. PP&L DIDN'T RESPOND TO THE CUSTOMER'S DAUGHTER AND THE CUSTOMER'S CALL OF 12/28/99 UNTIL 3/1/00 WHEN THE METER WAS FINALLY READ. SHE WANTS THE PUC TO TELL PP&L THAT THE CUSTOMER WILL PAY THE ACTUAL BILL FOR ELECTRIC USAGE EACH MONTH PLUS $50 TO DEDUCT $900 FROM THE BILL DUE TO THEIR NEGLIGENCE IN TAKING 16 MONTHS TO READ THE METER.
C-00003847 Closed 6/29/2000 COMPLAINANT STATES THEY RECEIVED A LTR ON 6/8/00 THAT HE HAS TO PAY $100 BY 7/5/00 AND THEN $98 PER MONTH. HE STATES THIS CAN'T BE DONE, THEY ONLY HAVE A LIMITED INCOME OF CARL'S SOCIAL SECURITY CHECK & HERS. THEY WANT TO GET BACK ON THE TRACK PROGRAM, AND BE ABLE TO GET IN TOUCH WITH A RESPONSIBLE PERSON.
C-00003820 Closed 6/28/2000 COMPLAINANT STATES HE WANTS PP&L TO REDUCE THE AMOUNT THAT THEY WANT FOR THE ARREARS. HE WANTS HELP TO WORK OUT A BETTER REPAYMENT PLAN.
C-00003811 Closed 6/26/2000 COMPLAINANT STATES PA DEREGULATION OF ELECTRIC POWER IS PROVING NOT TO REALLY BE DEREGULATION AS EACH UTILITY SEEMS TO SET ITS OWN RULES BY ITS TARIFF. THEY EXECUTED THEIR RIGHTS TO REQUIRE ANOTHER POWER SOURCE N.E.V. FOR A FOUR MONTH PERIOD ENDING APRIL 2000. N.E.V. WOULDN'T RENEW SO THEY WENT BACK TO PP&L. THEY HAD THE UNDERSTANDING THAT THEY WOULD BE LOCKED IN FOR ONE YEAR. THEY WANT PP&L REQUIRED TO OFFER THE SAME TARIFF UNDER PA ELECTRIC DEREGULA- TION AS GPU - WITH NO SUBSEQUENT LOCK IN PERIOD AFTER ONE YEAR.
C-00003783 Closed 6/21/2000 COMPLAINANT STATES COMPLAINT IS THAT SHE CAN'T AFFORD THE SUGGESTED AMOUNT OF $213 BY 6/5/00. SHE STATES SHE WAS CURRENTLY NOT WORKING AND THAT IS WHY SHE COULDN'T PAY THAT AMOUNT. HOWEVER, SHE BEGAN A NEW JOB EFFECTIVE 6/19 AND SHE WILL BE ABLE TO START MAKING THE REGULAR PAYMENTS EACH MONTH STARTING WITH HER FIRST PAYCHECK AT THE END OF THE MONTH. SHE WANTS PP&L TO WORK WITH HER ON THE PAYMENT SCHEDULE OF THE $213.
C-00003774 Closed 6/19/2000 COMPLAINANT STATES AMOUNT THAT SHE HAS TO PUT DOWN BY 6/22/00 IN ORDER TO KEEP UP WITH HER AGREEMENT IS EXTREMELY HIGH CONSIDERING THE FACT THAT HER INCOME LEVEL IS NOT SUFFICIENT TO MEET HER MONTHLY EXPENSES. SHE WANTS THE PUC TO LOWER THE AMOUNT THAT SHE NEEDS TO GIVE BY 6/22/00 AND TO ALSO CONSI- DER LOWER HER MONTHLY PAYMENTS ON A TEMPORARY BASIS.
C-00003760 Closed 6/13/2000 COMPLAINANT STATES IN 1999, HE BUILT A GARAGE SO THAT HE COULD PARK HIS CARS INSIDE RATHER THAN HAVE THEM SIT OUTSIDE. THE GARAGE IS DETACHED FROM HIS HOUSE, THE CONTRACTOR RECOMMENDED INSTALLING SEPARATE ELECTRIC SERVICE BECAU- SE THE ELECTRIC SERVICE IN HIS HOUSE IS NOT ADEQUATE TO HANDLE BOTH THE HOUSE AND THE GARAGE. HE STATES PP&L IS CHARGING HIM FOR THE NEW GARAGE USING THE GS1 RATE SCHEDULE RATHER THAN THE RESIDENTIAL RATE SCHEDULE. HE WANTS PP&L TO CHANGE THE BILLING FOR ACCOUNT NO 36038-75004 FROM GS1 RATE SCHEDULE TO THE RESIDENTIAL RATE SCHEULE AND TO REFUND THE OVERCHARGES PP&L HAS MADE SINCE JULY 1999.
C-00003756 Closed 6/12/2000 COMPLAINANT STATES HER DEC 1998 & JAN 1999 BILLS WERE ESTIMATED, THE NOV 1998 WAS AN ACTUAL READING. SHE STATES THAT HER AVERAGE BILL HAS BEEN NO MORE THAN $65. PP&L FINALLY DID AN ACTUAL METER READING FOR FEB 1999 AND BILLED HER $172.51 ALMOST 3X HER AVERAGE MONTHLY BILL. SHE CALLED BUT BY THE TIME SOMEONE CAME TO TAKE A LOOK MOST OF MARCH WAS GONE, SO HER BILL DUE IN APRIL WAS ALSO VERY HIGH $108.67. SHE WANTS PP&L TO WAIVE THE AMOUNT OF DIFFEREN- TIAL THAT THIS PROBLEM CREATED. SHE STATES THAT SHE WANTS A $75 CREDIT.
C-00003724 Closed 6/2/2000 COMPLAINANT STATES THERE IS NO WAY THAT THEY CAN PAY $204 + $15 A MONTH FOR THEIR SERVICE. THEY STATE THAT THEY HAVE OTHER BILLS TO PAY ALSO. SHE STATES THAT HER HUSBAND IS CURRENTLY ON UNEMPLOYMENT AND ONLY RECEIVES $390, BI-WEEKLY. SHE IS CURRENTLY NOT ABLE TO WORK AGAIN UNTIL AUGUST. THEY WANT THE PUC TO LOOK OVER EVERYTHING AGAIN, AND TO MAKE THEIR BUDGET SOMEWHAT MORE REALISTIC THAT THEY WILL BE ABLE TO PAY OR AFFORD.
C-00003684 Closed 5/22/2000 COMPLAINANT WOULD LIKE THE BUDGET PLAN TO BE REVERTED TO $153 PER MONTH. AS IT IS NOW, COMPLAINANT STATES, THEY PAY TOO MUCH IN OVER THE COURSE OF A YEAR AND RECEIVE CREDITS EACH YEAR.
C-00003680 Closed 5/19/2000 COMPLAINANT STATES THAT THEY WERE NOT CONTACTED BY THE COMPANY FROM DECEMBER 1998 TO MARCH 1999, AND THAT THEY RECEIVED A LARGE BILL IN MARCH 1999.
C-00003673 Closed 5/17/2000 COMPLAINANT STATES THE HOME AND ACCOUNT IN QUESTION IS LOCATED AT MAGNOLIA DRIVE L436 THORNHURST, PA 18424 IN LACKAWANNA COUNTY AND IS ONLY A SUMMER HOME. THERE IS ONLY ONE CIRCUIT BREAKER LEFT GOING TO KEEP THE FRIDGE GOING BUT FOR THE PAST YEAR AND A HALF HIS BILLS HAVE BEEN OUTRAGEOUS. HE WANTS TO PAY FOR THE USAGE THAT IS HIS, AND HE DOESN'T WANT TO PAY FOR SOMETHING THAT HE IS NOT USING.
C-00003627 Closed 5/3/2000 COMPLAINANT STATES HE HAS ENCLOSED PICUTRES DEPICTING THE GUIDE WIRES THAT IS IN QUESTION. HE IS IN HIS 70'S AND WANT TO SELL HIS HOUSE, EVERYONE WHO HAS LOOKED AT HIS HOUSE HAS COMPLAINED ABOUT THESE WIRES.. HE HAS A PROSPEC- TIVE BUYER, BUT THEY WANT THE WIRES TO BE REMOVED. HE WANTS PP&L TO REMOVE THE GUIDE WIRES AND OR POLE TO A SAFER LOCATION.
C-00003625 Closed 5/3/2000 COMPLAINANT STATES THE CITY OF SCRANTON IS CURRENTLY IN A DISTRESSED STATUS. THE CITY HAS A NUMBER OF OUTSTANDING ELECTRIC BILLS THAT NEED TO BE REVIEWED AND ULTIMATELY PAID. THEY NEED THE PUC TO MAKE SURE THAT THE CITY IS NOT BEING OVERBILLED AND TO DETERMINE IF THE PENALTIES AND INTEREST ARE APPROPRI- ATE. ALSO THE CITY OF SCRANTON IS ASKING FOR RELIEF IN THE FORM OF A PAYMENT SCHEDULE.
C-00003620 Closed 5/2/2000 COMPLAINANT STATES SHE NEEDS TO REDUCE THE PAYMENT AS PP&L DID NOT CONSIDER MEDICAL BILLS THAT SHE HAS MONTHLY. THAT INCLUDES $20 CO PAYMENT FOR FOUR DIFFERENT ASTHMA MEDICINES. SHE WANTS TO TELL PP&L THAT SHE WILL PAY HER MONTHLY AMOUNT PLUS $15 OF BACK DUE.
C-00003611 Closed 5/1/2000 COMPLAINANT STATES COMPLAINT IS THAT PP&L HAS CHARGED HIM $1,954.08 FOR ELECTRIC USAGE RETROACTIVE TO 12/19/95, AN INORDINATELY LONG PERIOD OF TIME AND USAGE FOR WHAT IS ALLEGED METER MIXUP. HE STATES THAT THIS MIXUP IS NOT HIS FAULT, BUT PP&L. HE WANTS THE PUC TO INTERVENE AND DIRECT PP&L TO REMOVE THE CHARGE OF $1,954.08 FROM HIS ACCOUNT.
C-00003605 Closed 4/25/2000 COMPLAINANT STATES PP&L AND HIM IN OCTOBER 199 HAD A BUDGET PAYMENT AGREE- MENT OF $70 A MONTH, WHICH THEY NOW SAY THAT THEY MISCALCULATED THE USAGE FROM HIS APARTMENT. WHICH DOES NOT APPLY ANY MORE. WITHOUT INFORMING CLEARLY UNDER SEPARATE COMMUNICATION, PP&L INCREASED HIS BUDGET TO $90 A MONTH. THEN PP&L THREATENED HIM WITH TERMINATION AND DEMANDED HIM TO PAY $90 A MONTH. HE WANTS PP&L TO BE FORCED TO WORK WITH HIM.
C-00003562 Closed 4/19/2000 COMPLAINANT STATES HIS COMPLAINT IS THAT PP&L HELD ONTO UNCASHED CHECKS NUMBERING AT LEAST TWO, IF NOT THREE. THESE CHECKS WERE ISSUED TO PP&L THROUGH US MAIL, WITH RETURN ADDRESS, AND THESE CHECKS ARE STILL OUTSTANDING IN THEIR BOOKKEEPING SYSTEM. HIS LETTERS AND PHONE CALLS AS FOLLOW-UPS ARE LEFT UNANSWERED BY PP&L. HE ALSO STATES THAT PP&L IS CHARGING $18 - $20 PER MONTH IN CHARGES ON A BALANCE OF ABOUT $200 OR 120% APR & ARE STILL IGNORING THEIR EFFORTS TO COMMUNICATE THE SAME ABOVE INFO TO THEM. HE WOULD LIKE MEDIATION TO TAKE PLACE.
C-00003543 Closed 4/17/2000 COMPLAINANT STATES HE WILL HAVE $100 FOR MAY BUT HE WON'T HAVE IT ALL FOR JUNE. HE WANTS TO LOWER THE $257 PAYMENT FOR JUNE.
C-00003526 Closed 4/10/2000 COMPLAINANT STATES AT PRESENT AND FOR THE PAST THREE YEARS, HE HAS ATTEMPTED TO HAVE POWER, PHONE AND CABLE LINES REMOVED FROM THE REAR OF HIS PROPERTY. MAIN CAUSE IS ACTUALLY SEVERAL REASONS TIED TOGETHER, 1) HE HAS AN EXTREMELY LARGE TREE THAT CONSTANTLY THREATENS THE LINES, 2) HE ALSO HAS TWO SMALL CHILDREN AND DUE TO THE PRECEEDING CONDITION DO NOT WISH TO EVER "LIVE" WIRES IN HIS YARD. HE FEELS THAT PP&L SHOULD BE FIEND FOR BEING FULLY AWARE OF THIS SITUATION AND DOING NOTHING ABOUT IT.
C-00003493 Closed 4/3/2000 COMPLAINANT STATES THERE WAS A NEGOTIATED PAYMENT PLAN OF $775 DUE ON 4/6/00 AND HIS BUDGET AMOUNT OF $150 UNTIL HIS BALANCE IS PAID IN FULL. HE CAN'T GET THE $775 DOLLARS BY 4/6/00. HE WOULD LIKE TO NEGOTIATE A PLAN WITH LESS MONEY DOWN AND MORE ADDITIONAL MONEY PER MONTH. HE COULD PAY $400 DOWN, PLUS AN ADDITIONAL $135 AND HIS BUDGET AMOUNT PER MONTH.
C-00003485 Closed 3/30/2000 COMPLAINANT STATES PP&L IS ATTEMPTING TO BILL THEIR COMPANY FOR A SERVICE WHICH WAS NOT REQUESTED NOR WANTED FROM THEM. THEY STATES THIS SERVICE WAS NEVER AUTHORIZED BY THEIR COMPANY, THEREFORE, THIS CHARGE SHOULD NOT BE BILLED TO THEM.
C-00003478 Closed 3/29/2000 COMPLAINANT STATES THEY BOUGHT PROPERTY IN JUNE 1999, ON 6/24/99 THEY CALLED PP&L AND HAD THEIR NAME PUT ON FOR BILLING. EVERY MONTH SINCE JUNE THEY HAVE PAID THEIR BILL AND ON TIME. IN MARCH 2000 AN EMPLOYEE OF PP&L WAS READING THE METERS, HE WAS FILLING IN FOR THE REGULAR GUY. HE ASKED IF THEY HAD JUST MOVED THERE, HE TOLD THEM THAT THEY DON'T HAVE A NAME FOR THE METER. THEY WERE TOLD THEY HAD A BILL OF $835.17 PAYABLE IN 12 MONTHS. THEY WANT PP&L TO AGREE WITH A MEETING THEM HALFWAY ON THE BILL.

Showing results 10601 - 10625 of 11733

 

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