Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00003438 | Closed | 3/20/2000 | COMPLAINANT STATES UNFAIR ASSIGNMENT OF TENANT'S ELECTRIC BILL TO LANDLORD IS HIS COMPLAINT. PP&L NEVER INFORMED HIM OF ITS ACTIONS AND TURNED THIS OVER TO DUN & BRACSTREET FOR COLLECTION. PP&L HAD HIS PROPER ADDRESS BUT MAILED ITS NOTICES TO SOME OTHER ADDRESS SUCH THAT HE NEVER RECEIVED NOTICE OF ITS ACTIONS OR INTENTS AND WAS NOT GIVEN THE OPPORTUNITY OR RIGHT TO FILE COMPLAINT OR RESPOND IN A TIMELY MANNER. WANTS PP&L TO DROP CLAIM #168149219 WHICH THEY FILED IN THE AMOUNT OF $906.49. |
| C-00003433 | Closed | 3/20/2000 | COMPLAINANT STATES HIS BILL FOR 12/7 TO 1/7 WAS $65.53, AND HIS BILL FOR 1/7 TO 2/9 WAS $231. HE HAS A TWO ROOM EFFICIENCY APARTMENT, HIS BILL FOR 1/7 TO 2/9 SEEMED EXTREMELY EXCESSIVE. HE REALIZED IN THE END OF DECEMBER THAT THE KITCHEN DIDN'T RETAIN HEAT; SO THEREFORE, CLOSED OFF THE KITCHEN AND ONLY HEATED ONE ROOM. THEREFORE USING LESS ELECTRIC THAN THE BILLING PERIOD OF 12/7 TO 1/7. HE WANTS PP&L TO SEND SOMEONE OUT TO HIS ADDRESS AND CHECK THE LINES AND METER AND TO COME TO SOME RATIONAL SETTLEMENT ON HIS BILL. |
| C-00003424 | Closed | 3/16/2000 | COMPLAINANT STATES HE KNOWS THAT HE IS BEHIND WITH PAYMENTS, AND HE FILED FOR S.S.I. HE STATES THIS IS THE SECOND TIME THAT HE FILED. HE BELIEVED THAT THE COMPANY WOULD CHARGE HIM JUST FOR THE ELECTRIC HE USED EACH MONTH TO HELP GET CAUGHT UP THAT WAY. HE ALSO WOULD LIKE LOWER PAYMENTS, HE STATES HE CAN'T LIVE WITHOUT ELECTRIC. |
| C-00003395 | Closed | 3/9/2000 | COMPLAINANT STATES HE RECEIVED A BILL FROM PP&L FOR $410, SEVERAL WEEKS AFTER HIS CONDUIT WAS BURIED & INSPECTED FOR UNDERGROUND SERVICE AT HIS NEW HOME IN JUNIATA COUNTY. THE BILL STATED HE WAS BEING CHARGED FOR EXCESS CABLE COSTS. HE WAS TOLD HIS ELECTRIC SERVICE WOULD NOT BE HOOKED UP UNTIL THE $410 WAS PAID & THE CONDUIT IN CASED IN CONCRETE. HE WANTS A REFUND OF $410, IF PP&L WAS WRONG FOR CHARGING HIM EXTRA MONEY. ALSO HAVE PP&L CHANGE THEIR BILLING APPROACH BY TELLING YOU THEIR CHARGING YOU FOR EXCESS CABLE WHEN REALLY THEIR NOT. |
| C-00003392 | Closed | 3/9/2000 | COMPLAINANT STATES METER BROKE & BECAUSE OF THIS PP&L ESTIMATED THE ELECT- RIC USAGE. AMOUNT ESTIMATED WAS MORE THAN EVER BEFORE IN PRIOR YEAR. HIS WIFE PERSONALLY SPOKE TO THE METER READER WHICH WAS SENT TWICE TO READ IT. THE METER NEEDED TO BE REPLACED AND WAS DONE ON 2/1/99. AFTER MUCH DISCUSS- ION & CONFUSION PP&L STATES THEY COULD READ THE KW OF METER BUT NOT DEMAND WHICH MIGHT BE POSSIBLE. HE FEELS THAT HE WAS OVERBILLED BY $50.89 & SHOULD HAVE THIS REMOVED FROM HIS BILL. ALSO HE WANTS PP&L REPRIMANDED FOR ATTACH- ING LATE FEES TO HIS BILL WHICH COULD EFFECT HIS CREDIT RATING. |
| C-00003378 | Closed | 3/7/2000 | COMPLAINANT STATES HE DOES NOT WANT HIS BILL ESTIMATED, AND HIS PROBLEM STARTED THE END OF 1998. HE STATES HE WAS NOT USING ANY MORE ELECTRICITY THEN HE ALWAYS USED, HIS BILL WAS ESTIMATED & THEN IT SKYROCKETED. HE HAD TO COMPLAIN SEVERAL TIMES BEFORE SOMEONE CAME AND LOOKED AT METER, AND WHEN THEY CAME THEY DID SOMETHING TO HIS METER & HIS METER STARTED SPINNING NORMAL AND HIS BILL WENT DOWN. HE WANTS PP&L TO STOP ESTIMATING HIS BILL, IF THEY CAN'T READ THE METER THEN DON'T SEND HIM A BILL. |
| C-00003329 | Closed | 2/23/2000 | COMPLAINANT STATES PROBLEM STARTED WHEN THEY BECAME A CUSTOMER CHOICE PART- ICIPANT, SHE STATES THEY BECAME UNFORTUNATE VICTIMES OF PP&L'S INEPTNESS AND MISMANAGEMENT OF THEIR ACCOUNT. THEY WANT A LEGIBLE, EASY TO UNDERSTAND PRINTOUT OF ALL ACTIVITIES AND TRANSACTIONS ON PP&L ACCOUNT NUMBER BEGINNING JANUARY 1999 TO CURRENT DATE, THEY ALSO WANT A WRITTEN EXPLANATION FROM PP&L AS TO WHY THERE REMAINS AN OUTSTANDING BALANCE OWED TO PG ENERGY, AND A WRIT- TEN EXPLANATION AS TO THE WHEREABOUTS OF THE EXCESS MONEY IN THEIR BUDGET ACCOUNT WHICH WAS TO BE PAID TO PG ENERY. AND THEY WANT A WRITTEN APOLOGY FROM PP&L |
| C-00003327 | Closed | 2/23/2000 | COMPLAINANT STATES INTERRUPTION OF HIS ELECTRIC SERVICE, CAUSING DISRUPTION IN HIS LIVE. HE CAN CONCEDE THAT WHEN THE WEATHER IS A VARIABLE HIS COMPLAIN T IS NOT A FACTOR BUT MANY TIMES IT IS THEIR EQUIPMENT. PERHAPS PP&L NEEDS TO UPDATE THEIR TRANSMISSION LINES AND EQUIPMENT OR INSPECT THEIR EQUIPMENT. THIS DISRUPTION IS A YEARLY OCCURANCE AND SEVERAL TIMES WITHIN THAT TIME FRAME. ANOTHER CHIEF COMPLAINT IS A USELESS TOLL-FREE TELEPHONE NUMBER FOR EMERGENCIES. HE WOULD LIKE TO KNOW WHAT PP&L INTENDS TO DO ABOUT THEIR POOR RECORD OF SUPPLY. |
| C-00003324 | Closed | 2/23/2000 | COMPLAINANT STATES COMPLAINT IS ONLY THE AMOUNT THAT HE HAS BEEN ASKED TO PAY IN FEBRUARY AND THE AMOUNT PER MONTH AFTER THAT, HE IS SO SORRY THAT THEY ARE SO FAR BEHIND. HE HAD A HEALTH PROBLEM THAT RESTRICTED HIS WORKING FOR SEVERAL MONTHS, FOR HIM TO PAY $761 THIS MONTH, HOWEVER IS MORE THAN HE HAS OR THAT HE CAN GET TOGETHER. HE STATES HE CAN PAY $250 THIS MONTH AND HE COULD AFFORD $235 A MONTH AFTER THAT. |
| C-00003318 | Closed | 2/22/2000 | COMPLAINANT STATES MOMETARY POWER OUTAGES ON A VERY IRREGULAR BASIS TOTALLY UNRELATED TO ANY WEATHER CONDITIONS RESULTING IN COMPUTER CRASHES & DATA LOSS THAT WILL EVENTUALLY CAUSE HD FAILURE. HE WOULD LIKE TO ESTABLISH LIABILITY FOR POTENTIAL DAMAGES TO COMPUTER & DATA LOSS RESULTING FROM THE OUTAGES CAUSING IMPROPER COMPUTER SHUTDOWNS. |
| C-00003317 | Closed | 2/22/2000 | COMPLAINANT STATES WHY DID PP&L TAKE MONTHS TO REPLACE THE TELEPHONE POLE IN FRONT OF THE BOWMANSVILLE POST OFFICE AND EVADE THE QUESTIONS OF THE CONCERNED TAXPAYERS WHO QUESTIONED WHY THE BROKEN POLE WAS NOT FIXED PROMPTLY HE STATES THIS AREA IS HEAVILY TRAVELED AND CONTRARY TO PP&L'S STATEMENT, THE POLE IS CLOSER TO TRAFFIC THAN ANY OTHER ON MAPLE GROVE ROAD WITHIN VILLAGE LIMITS AND SHOULD HAVE BEEN PLACED FURTHER AWAY FROM THE ROADWAY. HE WOULD LIKE PP&L TO GIVE A FORMAL APOLOGY AND/OR AN APPROPRIATE FINE SHOULD BE REQUIRED. |
| C-00003311 | Closed | 2/17/2000 | COMPLAINANT STATES COMPLAINT IS HE WOULD LIKE TO KNOW WHY ELECTRIC JUMPED FROM 1,660 KW FOR THE WHOLE YEAR OF 1999 TO 4,349 KW JUST IN THE MONTH OF 1/7/00 - 2/8/00. HE WOULD LIKE AN INVESTIGATION INTO THIS AND ABOUT PP&L SAYING THAT THEY WOULD SEND SOMEONE OUT IN TWO WEEKS. HE STATES, WHAT IS THIS PRICE GALGING. |
| C-00003309 | Closed | 2/17/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT THE TRANSITION CHARGE, AS A FIRST TIME HOME OWNER, SHE FEELS IT IS A TOTALLY INAPPROPRIATE THAT PP&L CONSUMERS HAVE TO SUPPLEMENT THEIR COMPANY TO SERVICE DEBT INCURRED TO RECOVER A PORT- ION OF PP&L'S STRANDED COSTS. WANTS TO RECIND THIS CHARGE. |
| C-00003304 | Closed | 2/14/2000 | COMPLAINANT STATES BILL RECEIVED FOR APRIL OF 1999 WAS THE HIGHEST BILL THEY HAVE EVER RECEIVED IN THIRTY-FOUR YEARS. PP&L DOESN'T WANT TO LISTEN TO THEIR CONCERN. THEY WANT TO REDUCE THEIR LAST APRIL OF 1999 ELECTRIC BILL BY AT LEAST $100, AND DROP ALL LATE CHARGES OCCURED ON THIS BALANCE. |
| C-00003302 | Closed | 1/27/2000 | COMPLAINANT STATES HIS TELEPHONES ARE ON TWO NUMBERS (412) 372-3555 & (412) 372-2360 FROM TIME TO TIME, THEY RECEIVE REPEATED CALLS PREDOMINANTLY ON 2360. WHEN THEY ANSWER THE CALL, THEY HEAR A TONE, STATES THESE CALLS ARE A NUISANCE AND DESIRE THAT THIS NUISANCE BE ABATED. |
| C-00003300 | Closed | 2/14/2000 | COMPLAINANT STATES AMOUNT IS TOO HIGH HE WOULD LIKE TO PAY HIS CURRENT BILL PLUS $20 EACH MONTH UNTIL PAST DUE AMOUNT IS PAID TO DATE. |
| C-00003277 | Closed | 2/7/2000 | COMPLAINANT STATES PP&L IS ENGAGED IN MYSTERIOUS BOOKKEEPING, SHE HAS PAID FOR THE ACTUAL CHARGES OF PP&L TO EXELON ELECTRICITY PROVIDER - AS THESE COST HAVE BEEN MADE KNOWN TO HER. HER BALANCE SHOULD BE ZERO, BUT THEY CONTINUE TO INCLUDE MYSTERIOUS CHARGES, WHICH AREN'T RELATED TO ACTUAL USAGE. SHE WOULD LIKE A RETURN TO NORMALCY. |
| C-00003275 | Closed | 2/7/2000 | COMPLAINANT STATES HAVE NO MONEY RIGHT NOW, STATES WAS ON TRACK PROGRAM FOR $40 A MONTH. HE HAD A BAD NERVOUS BREAKDOWN FOR SOME TIME AND ESPECIALLY IN JULY WHEN HE DEFAULTED ON HIS "ON TRACK PROGRAM". HE ALSO SAYS HE GOT STRUCK IN THE BACK, LEGS AND HIPS BY A CAR IN FREELAND, WHEN HE WAS WALKING ACROSS THE STREET AND THE MAN WHO HIT HIM WON'T PAY THE MEDICAL BILLS. HE WANTS PUT BACK ON THE "ON TRACK PROGRAM" FOR $40 A MONTH. |
| C-00003260 | Closed | 2/1/2000 | COMPLAINANT STATES SHE IS PAYING MORE IN CHARGES THAN USAGE OF ELECTRIC, SHE STATES SHE CAN ONLY CHARGE SO MUCH PER ROOM, SHE CAN'T RAISE RENTALS TO KEEP UP WITH PP&L. |
| C-00003249 | Closed | 1/27/2000 | PP&L INC WISHES TO APPEAL THE BCS DECISION ON 1/7/00 BCS ISSUED A DECISION AT CASE NO. 0552710 ON AN INFORMAL COMPLAINT FILED BY RANDALL TASKER, OWNER OF REAL ESTATE LOCATED AT 437 SECOND ST, ENOLA PA 17025 AT WHICH PERRY WITMAN & DIANE WITMAN WERE TENANTS AT THE TIME RELEVANT TO MR TASKER'S INFORMAL COMPLAINT. PP&L APPEALS DECISION OF BCS FOR THE FOLLOWING REASONS, THE DECISION DOESN'T PERMIT FOREGIN LOADS AND DOES NOT PROVIDE AN EXCEPTION IN THE CASE OF A PURPORTED AGREEMENT, AND THAT THE COMMISSION HAS ADOPTED A POLICY PERMITTING EXISTENCE OF ACCOUNTS WITH FOREIGN LOADS IN NAME OF A TENANT WHERE THE OWNER HAS OSTENSIBLY DISCLOSED THE FOREIGN LOAD IN WRITING TO THE TENANT. PP&L AVERS THAT THE DECISION OF BCS SHOULD BE REVERSED AND THAT THE ACCOUNT BALANCE IN QUESTION FOR ACCRUED ELECTRIC SERVICE AT 437 SECOND STREET, ENOLA, PA 17025, BE PLACED BACK IN THE NAME OF THE APPELLEE, RANDALL TASKER. |
| C-00003242 | Closed | 1/27/2000 | COMPLAINANT STATES FOR ALMOST ONE YEAR HE HAS BEEN PREVENTED FROM ENJOYING COMPLETE AND UNRESTRICTED ACCESS TO ALL AREAS OF HIS PROPERTY ABUTTING THE STATE HIGHWAY RIGHT-OF-WAY BECAUSE OF NUMEROUS LOGS AND PILES OF BRANCHWOOD, LEFT THERE WHEN WORK WAS PERFORMED IN THE RIGHT-OF-WAY LAST MARCH AND APRIL UNDER PERMIT NO. 0561599. WANTS UTILITIES TO GIVE WRITTEN NOTICE IN ADVANCE TO PROPERTY OWNERS WHEN AND TO WHAT EXTENT WORK WILL BE PERFORMED IN RIGHT-OF -WAY, THE AFTER-EFFECTS OF WHICH WILL SEVERELY ALTER THE AMBIENCE AND MONETA RY VALUE OF THE ABUTTING PRIVATE PROPERTY. |
| C-00003240 | Closed | 1/26/2000 | COMPLAINANT STATES ACCOUNT NUMBER IS 28641-21006, HE IS AN 89 YEAR OLD MALE, AND HE HAS RESIDED AT HIS ADDRESS SINCE 1948. HIS HEAT AND HOT WATER IS GAS DRIVEN, NOT ELECTRIC. AFTER HIS WIFE PASSED AWAY HE MOVED HIS BEDROOM TO THE FIRST FLOOR. HIS ELECTRIC USAGE IS CONFINED TO LIGHTS, TV USAGE AND OCCASSIO- NALLY USING A STOVE AND CLOTHES WASHER & DRYER. AFTER RECEIVING A JANUARY BILL FOR $218.20, HIS SON SUGGESTED THEY LOOK AT HIS PAST THREE YEAR BILLS. HIS PAST HISTORY INDICATES USAGE OF $40 TO $50 PER MONTH. WANTS A REFUND OF $728.73 TO HIM (ACTUAL $1,178.73 LESS AVERAGE BILLING $450.00, DIFFERENCE OF $728.73 AND TO FURTHER CORRECT ANY FUTURE BILLING PROBLEMS WHICH CAUSE THESE INCORRECT BILLING SPIKES. |
| C-00003221 | Closed | 1/21/2000 | COMPLAINANT STATES THE WEEK OF NOVEMBER 16-19 SHE HAD POWER FAILURE MORE OFTEN WHEN THE WIND BLEW. ON NOVEMBER 19TH SHE CALLED PP&L, A MAN CAME ABOUT 1 P.M. AND CAME ONTO PORCH AND TOOK GLASS OFF METER AND TOLD HER THAT SHE NEEDED A NEW METER. WANTS HELP IN GETTING REIMBURSEMENT FOR A NEW METER OF $300 WHICH SHE DID NOT NEED AND ALSO THE $55 FOR THE INSPECTION WHICH ONLY TOOK 5 MINUTES. |
| C-00003215 | Closed | 1/20/2000 | COMPLAINANT STATES IN OCTOBER 1992, PP&L REQUIRED A SECURITY DEPOSIT FROM CORBAN IN THE AMOUNT OF $23,000. AT THIS TIME, CORBAN WAS A DEBTOR IN A CHAPTER 11 BANKRUPTCY CASE AND PURCHASED ITS ELECTRICITY FROM PP&L. CORBAN'S CURRENT ACCOUNT WITH PP&L IS SOLELY FOR A MONTHLY ELECTRIC LINE CHARGE. THEY WANTS PP&L TO THE SUMS ADVANCED BY PP&L TO EXCELON FOR CORBAN'S ACCOUNT EITH- ER ACCEPT PAYMENT OF THOSE SUMS ON AN INSTALLMENT BASIS ON THE TERMS ARRANGED & REQUEST A REFUND FROM EXCELON OF THE SUMS PAID BY PP&L SO THAT CORBAN CAN RESUME ITS PAYMENT OF THE BLANCE DIRECTLY TO EXCELON. ON THE $23,000 DEPOSIT CURRENTLY HELD BY PP&L EITHER DIRECT PP&L TO REFUND TO CORBAN $17,000 OF THE DEPOSIT CURRENTLY HELD SO THAT PP&L IS RETAINING A SECURITY DEPOSIT WHICH IS APPROPRIATE FOR THE ELECTRIC LINE USAGE OR DIRECT PP&L TO APPLY $17,000 OF THE SECURITY DEPOSIT CURRENTLY HELD TO THE SUMS ADVANCED BY PP&L TO EXCELON AND TO THE ADDITIONAL $14,000 DEPSOIT WHICH PP&L IS DEMANDING, THEY WANT PP&L DIRECTED TO CONTINUE TO PROVIDE THE ELECTRIC LINE SERVICE WITHOUT ANY ADDIT- IONAL DEPOSIT. |
| C-00003206 | Closed | 1/18/2000 | COMPLAINANT STATES DUE TO A CAR ACCIDENT WITH BROKEN RIBS AND BROKEN ARM, AND HE HAS BEEN OUT OF WORK SINCE 12/9/99 AND CAN'T MEET THE BUDGET THAT WAS ASKED HIM TO PAY BILL. WANTS IN A PROGRAM THAT THEY WILL BE ABLE TO MAKE REASONABLE PAYMENTS. |
Showing results 10626 - 10650 of 11733
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