Utility Code 110500
The Utility Detail View displays the Utility Information (identified by Utility Code - 110500), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PPL ELECTRIC UTILITIES CORP
Utility Code
110500
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
TWO NORTH NINTH STREET
ALLENTOWN PA 18101
Phone
610-774-5696
Fax
610-774-4102
Website
www.pplweb.com
Email
KKLOCK@PPLWEB.COM
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active | A-110500 | PPL UTILITIES (PPL) |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00003942 | Closed | 7/21/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT THE LAW THAT STATES WHEN THERE ARE FOREIGN SUPPLIES IN A SINGLE OR MULTI-FAMILY HOME IT IS UNFAIR LAW WHEN THE HOME IS CONSENTIALLY RENTED TO FAMILY MEMBERS. IN HIS CASE, HIS SON AND HIS GIRLFRIEND, RENTER HIS HOME WHILE HIS WIFE AND HIMSELF RENOVATED THE BASEMENT AREA FOR THEMSELVES. HE STATES THE FAMILY ARRANGEMENT SHOULD BE EXEMPT FROM THE LAWS THAT ARE THERE TO PROTECT THE PUBLIC. HE STATES PP&L WANTS HIM TO PAY FOR THE PAST ELECTRIC BILL WHICH WAS RUN UP OVER $800 THE BILL WAS PUT IN HIS NAME WITH THE TOTAL. THEY WANT THE BILLS TO BE READJUSTED. |
| C-00003933 | Closed | 7/20/2000 | COMPLAINANT STATES THEY WERE TRYING TO GET THEIR BILL PAYMENT LOWERED, ALL PP&L COULD DO IS PUT ON A BUDGET PLAN. HE STATES IT WAS THE BUDGET PLAN THAT GOT THEM BEHIND ON THEIR BILL. HE STATES THEY TRIED THE BUDGET PLAN ONCE AND INSTEAD OF BASING THEIR BILL ON THEIR ELECTRIC USAGE, THEY BASED THEIR BILL ON THE PERSON OR PERSON'S ELECTRIC USAGE WHO LIVED HERE BEFORE THEM. HE SAID THAT MADE THE BILL TOO HIGH FOR THEM TO HANDLE. ALL THAT HE IS ASKING THAT PP&L LOWER THEIR PAYMENTS ENOUGH SO THAT THEY CAN PAY ENOUGH TO GET CAUGHT UP. |
| C-00003923 | Closed | 7/18/2000 | COMPLAINANT STATES HIS PROPERTY CONSISTS OF A HOME AND A BUSINESS, ELECTRICI- TY USAGE FOR THE PROPERTY IS MONITORED BY TWO METERS. HE HAS LIVED AT THIS PROPERTY SINCE JUNE OF 1995. IN 1997 HE CALLED PP&L TO INQUIRE WHY HE WAS BEING CHARGED BUSINESS RATES FOR HIS HOME. HE REQUESTED A RATE CHECK AND A RESPONSE FROM PP&L. FOR 2 1/2 YEARS PP&L HAS NOT RESPONDED TO HIS REQUEST AND HAS CONTINUED TO BILL HIM AT BUSINESS RATES. HE WANTS THE PUC TO INVEST- IGATE WHY PP&L NEVER RESPONDED TO HIS REQUEST, A REASON WHY PP&L CONTINUES TO BILLL HIS HOME AT BUSINESS RATES, AND HE WANTS A REFUND FOR THE OVERBILL- NG THAT HAS OCCURRED SINCE HIS INITIAL PHONE CALL IN 1997. |
| C-00003894 | Closed | 7/12/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT ON MONDAY 8/23/99 HE CONTACTED A CUSTOM ER SERVICE REPRESENTATIVE FOR PP&L, HE EXPLAINED HIS SPLIT SECOND POWER FLICK ERS AND HOW ON 10/23/99 AT ABOUT 5:45 AM THIS PROBLEM CAUSED HIS COMPUTER TO CRASH. HE WAS TOLD THAT PP&L HAD AN ONGOING PROBLEM WITH THIS LINE THAT WAS SERVING HIS PROPERTY, AND THAT PP&L WASN'T SURE WHAT WAS CAUSING THE PROBLEM. HE WAS TOLD THAT PP&L WOULD NOT PAY FOR THE DAMAGES TO HIS COMPUTER. HE WAN- TS THE COMMISSION TO MAKE PP&L PAY FOR THE REPAIRS TO COMPUTER. |
| C-00003878 | Closed | 7/10/2000 | COMPLAINANT STATES PP&L REFUSED HER PAYMENT & CANCELLED HER AGREEMENT BECAUSE SHE WAS PAYING PASS THE DUE DATE. SHE TRIED TO EXPLAIN TO THEM THAT SHE REC- EIVED THE AGREEMENT PASS THE DUE DATE. THEY TOLD HER THEY WANTED THE BALANCE PAID IN FULL BY 7/11/00, OR THEY WOULD DISCONNECT HER SERVICE ON 7/12/00. SHE WANTS PP&L TO ACCEPT THE PAYMENT ARRANGEMENT. |
| C-00003864 | Closed | 7/6/2000 | COMPLAINANT STATES BACK IN MARCH OF 1998 SHE RECEIVED A CERTIFICATE OF SATIS- FACTION (C-00971004) AGREEMENT WAS PP&L WOULD CREDIT HER ACCOUNT WITH $350, WHICH THEY DID AND SHE WAS TO PAY PRESENT BILL PLUS $15. IF SHE DEFAULTED, PP&L HAD THE RIGHT TO COME AFTER HER FOR THE FULL AMOUNT. SHE STATES SHE HAS MADE ALL OF HER PAYMENTS AHEAD OF TIME. IN THE FALL OF 1999 HER SON WENT AWAY TO COLLEGE AND HE RENTED AN APARTMENT AT THE TIME THE POWER WAS TO BE CHANGED OVER TO HIS NAME HE WAS NOT HERE, SO SHE CALLED FOR HIM. SHE STATES INSTEAD OF PP&L CHANGING THE NAME ON ACCOUNT, PP&L LEFT THE ACCOUNT IN HER NAME AND CHANGED THE NAME OF HER ACCOUNT FOR HER HOME IN BLAKESLEE TO HER SONS NAME. SHE STATES NOW SHE RECEIVED A BILL FOR THE FULL AMOUNT OF $3,132.92 BY 7/11/00. SHE WANTS TO SEE IF PUC CAN GET THIS PROBLEM STRAIGHTENED OUT AND SHE CAN GET BACK TO HER AGREEMENT WITH PP&L. |
| C-00003854 | Closed | 6/29/2000 | COMPLAINANT STATES PP&L CLAIMS THAT THEY COULDN'T READ THE METER SINCE 7/21/ 98. HOWEVER, THE SHRUBBERY WAS TRIMMED AFTER RECEIVING EACH LETTER AND THE CUSTOMER WAS NOT REQUESTED TO READ THE METER UNTIL 16 MONTHS AFTER THAT DATE. PP&L DIDN'T RESPOND TO THE CUSTOMER'S DAUGHTER AND THE CUSTOMER'S CALL OF 12/28/99 UNTIL 3/1/00 WHEN THE METER WAS FINALLY READ. SHE WANTS THE PUC TO TELL PP&L THAT THE CUSTOMER WILL PAY THE ACTUAL BILL FOR ELECTRIC USAGE EACH MONTH PLUS $50 TO DEDUCT $900 FROM THE BILL DUE TO THEIR NEGLIGENCE IN TAKING 16 MONTHS TO READ THE METER. |
| C-00003847 | Closed | 6/29/2000 | COMPLAINANT STATES THEY RECEIVED A LTR ON 6/8/00 THAT HE HAS TO PAY $100 BY 7/5/00 AND THEN $98 PER MONTH. HE STATES THIS CAN'T BE DONE, THEY ONLY HAVE A LIMITED INCOME OF CARL'S SOCIAL SECURITY CHECK & HERS. THEY WANT TO GET BACK ON THE TRACK PROGRAM, AND BE ABLE TO GET IN TOUCH WITH A RESPONSIBLE PERSON. |
| C-00003820 | Closed | 6/28/2000 | COMPLAINANT STATES HE WANTS PP&L TO REDUCE THE AMOUNT THAT THEY WANT FOR THE ARREARS. HE WANTS HELP TO WORK OUT A BETTER REPAYMENT PLAN. |
| C-00003811 | Closed | 6/26/2000 | COMPLAINANT STATES PA DEREGULATION OF ELECTRIC POWER IS PROVING NOT TO REALLY BE DEREGULATION AS EACH UTILITY SEEMS TO SET ITS OWN RULES BY ITS TARIFF. THEY EXECUTED THEIR RIGHTS TO REQUIRE ANOTHER POWER SOURCE N.E.V. FOR A FOUR MONTH PERIOD ENDING APRIL 2000. N.E.V. WOULDN'T RENEW SO THEY WENT BACK TO PP&L. THEY HAD THE UNDERSTANDING THAT THEY WOULD BE LOCKED IN FOR ONE YEAR. THEY WANT PP&L REQUIRED TO OFFER THE SAME TARIFF UNDER PA ELECTRIC DEREGULA- TION AS GPU - WITH NO SUBSEQUENT LOCK IN PERIOD AFTER ONE YEAR. |
| C-00003783 | Closed | 6/21/2000 | COMPLAINANT STATES COMPLAINT IS THAT SHE CAN'T AFFORD THE SUGGESTED AMOUNT OF $213 BY 6/5/00. SHE STATES SHE WAS CURRENTLY NOT WORKING AND THAT IS WHY SHE COULDN'T PAY THAT AMOUNT. HOWEVER, SHE BEGAN A NEW JOB EFFECTIVE 6/19 AND SHE WILL BE ABLE TO START MAKING THE REGULAR PAYMENTS EACH MONTH STARTING WITH HER FIRST PAYCHECK AT THE END OF THE MONTH. SHE WANTS PP&L TO WORK WITH HER ON THE PAYMENT SCHEDULE OF THE $213. |
| C-00003774 | Closed | 6/19/2000 | COMPLAINANT STATES AMOUNT THAT SHE HAS TO PUT DOWN BY 6/22/00 IN ORDER TO KEEP UP WITH HER AGREEMENT IS EXTREMELY HIGH CONSIDERING THE FACT THAT HER INCOME LEVEL IS NOT SUFFICIENT TO MEET HER MONTHLY EXPENSES. SHE WANTS THE PUC TO LOWER THE AMOUNT THAT SHE NEEDS TO GIVE BY 6/22/00 AND TO ALSO CONSI- DER LOWER HER MONTHLY PAYMENTS ON A TEMPORARY BASIS. |
| C-00003760 | Closed | 6/13/2000 | COMPLAINANT STATES IN 1999, HE BUILT A GARAGE SO THAT HE COULD PARK HIS CARS INSIDE RATHER THAN HAVE THEM SIT OUTSIDE. THE GARAGE IS DETACHED FROM HIS HOUSE, THE CONTRACTOR RECOMMENDED INSTALLING SEPARATE ELECTRIC SERVICE BECAU- SE THE ELECTRIC SERVICE IN HIS HOUSE IS NOT ADEQUATE TO HANDLE BOTH THE HOUSE AND THE GARAGE. HE STATES PP&L IS CHARGING HIM FOR THE NEW GARAGE USING THE GS1 RATE SCHEDULE RATHER THAN THE RESIDENTIAL RATE SCHEDULE. HE WANTS PP&L TO CHANGE THE BILLING FOR ACCOUNT NO 36038-75004 FROM GS1 RATE SCHEDULE TO THE RESIDENTIAL RATE SCHEULE AND TO REFUND THE OVERCHARGES PP&L HAS MADE SINCE JULY 1999. |
| C-00003756 | Closed | 6/12/2000 | COMPLAINANT STATES HER DEC 1998 & JAN 1999 BILLS WERE ESTIMATED, THE NOV 1998 WAS AN ACTUAL READING. SHE STATES THAT HER AVERAGE BILL HAS BEEN NO MORE THAN $65. PP&L FINALLY DID AN ACTUAL METER READING FOR FEB 1999 AND BILLED HER $172.51 ALMOST 3X HER AVERAGE MONTHLY BILL. SHE CALLED BUT BY THE TIME SOMEONE CAME TO TAKE A LOOK MOST OF MARCH WAS GONE, SO HER BILL DUE IN APRIL WAS ALSO VERY HIGH $108.67. SHE WANTS PP&L TO WAIVE THE AMOUNT OF DIFFEREN- TIAL THAT THIS PROBLEM CREATED. SHE STATES THAT SHE WANTS A $75 CREDIT. |
| C-00003724 | Closed | 6/2/2000 | COMPLAINANT STATES THERE IS NO WAY THAT THEY CAN PAY $204 + $15 A MONTH FOR THEIR SERVICE. THEY STATE THAT THEY HAVE OTHER BILLS TO PAY ALSO. SHE STATES THAT HER HUSBAND IS CURRENTLY ON UNEMPLOYMENT AND ONLY RECEIVES $390, BI-WEEKLY. SHE IS CURRENTLY NOT ABLE TO WORK AGAIN UNTIL AUGUST. THEY WANT THE PUC TO LOOK OVER EVERYTHING AGAIN, AND TO MAKE THEIR BUDGET SOMEWHAT MORE REALISTIC THAT THEY WILL BE ABLE TO PAY OR AFFORD. |
| C-00003684 | Closed | 5/22/2000 | COMPLAINANT WOULD LIKE THE BUDGET PLAN TO BE REVERTED TO $153 PER MONTH. AS IT IS NOW, COMPLAINANT STATES, THEY PAY TOO MUCH IN OVER THE COURSE OF A YEAR AND RECEIVE CREDITS EACH YEAR. |
| C-00003680 | Closed | 5/19/2000 | COMPLAINANT STATES THAT THEY WERE NOT CONTACTED BY THE COMPANY FROM DECEMBER 1998 TO MARCH 1999, AND THAT THEY RECEIVED A LARGE BILL IN MARCH 1999. |
| C-00003673 | Closed | 5/17/2000 | COMPLAINANT STATES THE HOME AND ACCOUNT IN QUESTION IS LOCATED AT MAGNOLIA DRIVE L436 THORNHURST, PA 18424 IN LACKAWANNA COUNTY AND IS ONLY A SUMMER HOME. THERE IS ONLY ONE CIRCUIT BREAKER LEFT GOING TO KEEP THE FRIDGE GOING BUT FOR THE PAST YEAR AND A HALF HIS BILLS HAVE BEEN OUTRAGEOUS. HE WANTS TO PAY FOR THE USAGE THAT IS HIS, AND HE DOESN'T WANT TO PAY FOR SOMETHING THAT HE IS NOT USING. |
| C-00003627 | Closed | 5/3/2000 | COMPLAINANT STATES HE HAS ENCLOSED PICUTRES DEPICTING THE GUIDE WIRES THAT IS IN QUESTION. HE IS IN HIS 70'S AND WANT TO SELL HIS HOUSE, EVERYONE WHO HAS LOOKED AT HIS HOUSE HAS COMPLAINED ABOUT THESE WIRES.. HE HAS A PROSPEC- TIVE BUYER, BUT THEY WANT THE WIRES TO BE REMOVED. HE WANTS PP&L TO REMOVE THE GUIDE WIRES AND OR POLE TO A SAFER LOCATION. |
| C-00003625 | Closed | 5/3/2000 | COMPLAINANT STATES THE CITY OF SCRANTON IS CURRENTLY IN A DISTRESSED STATUS. THE CITY HAS A NUMBER OF OUTSTANDING ELECTRIC BILLS THAT NEED TO BE REVIEWED AND ULTIMATELY PAID. THEY NEED THE PUC TO MAKE SURE THAT THE CITY IS NOT BEING OVERBILLED AND TO DETERMINE IF THE PENALTIES AND INTEREST ARE APPROPRI- ATE. ALSO THE CITY OF SCRANTON IS ASKING FOR RELIEF IN THE FORM OF A PAYMENT SCHEDULE. |
| C-00003620 | Closed | 5/2/2000 | COMPLAINANT STATES SHE NEEDS TO REDUCE THE PAYMENT AS PP&L DID NOT CONSIDER MEDICAL BILLS THAT SHE HAS MONTHLY. THAT INCLUDES $20 CO PAYMENT FOR FOUR DIFFERENT ASTHMA MEDICINES. SHE WANTS TO TELL PP&L THAT SHE WILL PAY HER MONTHLY AMOUNT PLUS $15 OF BACK DUE. |
| C-00003611 | Closed | 5/1/2000 | COMPLAINANT STATES COMPLAINT IS THAT PP&L HAS CHARGED HIM $1,954.08 FOR ELECTRIC USAGE RETROACTIVE TO 12/19/95, AN INORDINATELY LONG PERIOD OF TIME AND USAGE FOR WHAT IS ALLEGED METER MIXUP. HE STATES THAT THIS MIXUP IS NOT HIS FAULT, BUT PP&L. HE WANTS THE PUC TO INTERVENE AND DIRECT PP&L TO REMOVE THE CHARGE OF $1,954.08 FROM HIS ACCOUNT. |
| C-00003605 | Closed | 4/25/2000 | COMPLAINANT STATES PP&L AND HIM IN OCTOBER 199 HAD A BUDGET PAYMENT AGREE- MENT OF $70 A MONTH, WHICH THEY NOW SAY THAT THEY MISCALCULATED THE USAGE FROM HIS APARTMENT. WHICH DOES NOT APPLY ANY MORE. WITHOUT INFORMING CLEARLY UNDER SEPARATE COMMUNICATION, PP&L INCREASED HIS BUDGET TO $90 A MONTH. THEN PP&L THREATENED HIM WITH TERMINATION AND DEMANDED HIM TO PAY $90 A MONTH. HE WANTS PP&L TO BE FORCED TO WORK WITH HIM. |
| C-00003562 | Closed | 4/19/2000 | COMPLAINANT STATES HIS COMPLAINT IS THAT PP&L HELD ONTO UNCASHED CHECKS NUMBERING AT LEAST TWO, IF NOT THREE. THESE CHECKS WERE ISSUED TO PP&L THROUGH US MAIL, WITH RETURN ADDRESS, AND THESE CHECKS ARE STILL OUTSTANDING IN THEIR BOOKKEEPING SYSTEM. HIS LETTERS AND PHONE CALLS AS FOLLOW-UPS ARE LEFT UNANSWERED BY PP&L. HE ALSO STATES THAT PP&L IS CHARGING $18 - $20 PER MONTH IN CHARGES ON A BALANCE OF ABOUT $200 OR 120% APR & ARE STILL IGNORING THEIR EFFORTS TO COMMUNICATE THE SAME ABOVE INFO TO THEM. HE WOULD LIKE MEDIATION TO TAKE PLACE. |
| C-00003543 | Closed | 4/17/2000 | COMPLAINANT STATES HE WILL HAVE $100 FOR MAY BUT HE WON'T HAVE IT ALL FOR JUNE. HE WANTS TO LOWER THE $257 PAYMENT FOR JUNE. |
Showing results 10676 - 10700 of 11854
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