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Utility Code 110550

The Utility Detail View displays the Utility Information (identified by Utility Code - 110550), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PECO ENERGY COMPANY-ELECTRIC

Utility Code
110550

Utility Type
Electric

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
2301 MARKET STREET
PHILADELPHIA PA 19101

Phone

Fax

Website
www.exeloncorp.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Electric Distributor Active
Insurance Information

Utility Insurance Information

No insurance information for this utility.

EGS Territories

EGS Territories Serviced by a Utility

Residential
No

Citizens’ Electric
No

Small Commercial

Duquesne Light
No

Mixed Meter

Met-Ed
No

Large Commercial
No

PECO
No

Industrial
No

Penelec
No

Governmental
No

Penn Power
No


Pike
No


PPL
No


UGI Utilities - Electric
No


Wellsboro
No


West Penn Power
No

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-00003992 Closed 8/4/2000 COMPLAINANT STATES COMPLAINT IS HIS COMMUNITY EXPERIENCED A NORMAL POWER FAILURE ON 7/3/00. THE POWER WAS RESTORED WITH A SURGE & REMAINED ON. THE SURGE TRIPPED BREAKERS & CAUSED EXTENSIVE DAMAGE TO HOME WIRING AND RESULTED IN AN ELECTRICAL FIRE AT ONE HOME ON 7/4/00. IT DAMAGED OR DESTROYED, MICRO- WAVES, TV'S, SATELLITE RECEIVERS, GARAGE DOOR OPENERS, DISHWASHERS, GFI'S, COMPUTERS, FAX & COPY MACHINES, PRINTERS, RANGES, ELECTRONIC SOUND EQUIPMENT, SURGE PROTECTORS, ETC. IT ALSO CAUSED LOSS OF FOOD IN FREEZERS WITH TRIPPED BREAKERS. THEY WANT THE PUC TO REQUIRE PECO TO PUT IN WRITING THEIR VERSION OF WHAT HAPPENED TO THESE CUSTOMERS. REQUIRE PECO TO UPGRADE FACILITIES THAT PROVIDE POWER TO THIS COMMUNITY & TO INSTALL SOME TYPE OF ELECTRICAL DEVICE TO PREVENT MASSIVE POWER SURGES TO THIS COMMUNITY. ALSO SUGGEST TO PECO THAT AS A MINIMUM IT SHOULD CONSIDER COMPENSATING THESE CUSTOMERS FOR THE AMOUNT OF THE DEDUCTIBLE ON THEIR INSURANCE COVERAGE.
C-00003999 Closed 8/7/2000 COMPLAINANT STATES PECO HAS SUBCONTRACTED COLLECTIONS TO COMPANIES AS FAR AWAY AS KEY WEST, FLORIDA AND AS NEAR AS FORT WASHINGTON, PA AND THAT IS THEIR BUSINESS. THE PROBLEM THEY CAUSE IN DOING THIS IS THAT THE INFORMATION PROVIDED MOST OF THE TIME IS OUT DATED. AS THIS MATTER APPLIES TO MOSER KNAUSER ASSOCIATES, THEY PAY ALL BILLS MONTHLY AND HAVE BEEN AS CUSTOMER OF PECO FOR 30 YEARS AT THE SAME ADDRESS. IF POSSIBLE THEY WANT THE PUC TO ADVISE PECO THAT THEIR BILLINGS SHOULD BE CORRECT, THEY PUT THEIR CUSTOMERS TO A LOT OF TROUBLE GOING BACK THROUGH HISTORIC FILES ONLY TO FIND THAT PECO CLAIM A THIRD PARTY COLLECTOR WAS PAID.
C-00004003 Closed 8/7/2000 COMPLAINANT STATES FOR TWENTY-TWO YEARS THEIR DEVELOPMENT LOSES ELECTRICTY MANY TIMES DURING THE YEAR. PECO HAS NEVER PROPERLY EXPLAINED THE REASON NOR HAVE THEY PROPERLY CORRECTED THE PROBLEM. ON 7/31/00 AT APPROXIMATELY 6:00 PM THEY LOST POWER THEN AT 7:35 PM ONE HOUR AFTER STORM STOPPED THE ELECTRIC- ITY WENT OFF FOR 2 1/2 HOURS. REPEATED CALLS TO THEIR EMERGENCY NUMBER WERE USELESS BECAUSE THE OPERATORS HAD NO IDEA OF WHAT THE PROBLEM WAS OR WHEN IT WOULD BE CORRECTED. HE WANTS TO KNOW WHY THE PROBLEM HASN'T BEEN CORRECTED.
C-00004014 Closed 8/9/2000 COMPLAINANT STATES PECO SHUT OFF SERVICE TO A ALZHEIMER CARE HOME WHILE A MEDICAL TEAM WAS AT THE FACILITY TO DO A DOPPLER TEST ON A RESIDENT WITH ALZHEIMER DISEASE. THE REASON FOR THE DOPPLER TEST WAS TO FIND WHETHER THE PATIENT HAD A POTENTIALLY FATAL BLOOD CLOT IN HIS LEG. PECO WAS CONTACTED IMMEDIATELY AND NOTIFIED OF THE MEDICAL SITUATION. SHE WANTS THE PUC TO MAKE SURE PECO CAN'T PUT ELDERLY FRAIL PEOPLE IN A POTENTIALLY FATAL POSTIION BECAUSE OF PECO POLICY AND CUSTOMER SERVICE EMPLOYEES LACK OF HELP RESOURCES.
C-00004047 Closed 8/14/2000 COMPLAINANT STATES PECO ENERGY HAS BEEN MAKING HIM PAY 4 TIMES FOR THE SAME NUMBER OF KILOWATTS. HE SHOULD PAY ONCE FOR NUMBER OF KILOWATTS HE USED, NOT 4 TIMES. HE STATES HE SHOULD PAY ONLY $7.05, AND HE ENDS UP PAYING $20.44. HE CAN ACCEPT PAYING CUSTOMER CHARGE $5.10, IT INCLUDES ALL OTHER CHARGES. HE WANTS THE PUC TO ELIMINATE THE CHARGE FOR DISTRIBUTION AND THE CHARGES FOR TRANSITION.
C-00004058 Closed 8/17/2000 COMPLAINANT STATES BACK IN JUNE OF 2000, PECO CUT HIS ELECTRIC OFF FOR NON- PAYMENT. THIS IS THE FIRST TIME HIS ELECTRIC HAS BEEN CUT OFF FOR NON-PAYME- NT. HE WAS PAYING $15 EXTRA PLUS THE BILL EACH MONTH. IN APRIL HER HUSBAND LEFT HER AND TOOK ALL OF THE MONEY OUT OF THE BILLS ACCOUNT, LEAVING HER TO STRUGGLE TO PAY MORTGAGES, CAR PAYMENTS, LOANS, CREDIT CARDS, ELECTRIC BILL AND ALL THE NORMAL HOUSEHOLD BILLS. SHE WANTS THE PUC TO TELL PECO THAT SHE IS WILLING TO CONTINUE TO PAY $15 PLUS THE MONTHLY BILL, UNTIL THE BALANCE IS PAID IN FULL.
C-00004068 Closed 8/21/2000 COMPLAINANT STATES AFTER PURCHASING THE PROPERTY THEY DIDN'T RECEIVE A SECOND BILL FOR ELECTRIC. THEY CALLED PECO ELECTRIC AND THEY SAID THAT IT WAS NOT THEIR METER. THEY DIDN'T RECEIVE ANY BILLS FOR THIS METER. PECO CALLED AFT- ER 13 MONTHS AND SAID THAT THIS WAS THEIR METER. THIS IS AFTER SAYING THAT THEY HAD NO RECORD OF THIS METER. THEY WANT TO KNOW WHY THE ELECTRIC WASN'T SHUT OFF AFTER 90 DAYS. THEY TRIED TO RECTIFY THE PROBLEM IN THE BEGINNING. SHE WANTS THE BILL TO BE STARTED FROM THE TIME PECO STARTED TO READ THE METER THAT IS IN COMPLAINT.
C-00004113 Closed 8/30/2000 COMPLAINANT STATES HE WOULD LIKE TO DROP THE AGREEMENT WITH THE P.U.C. AND GO ON REGULAR TERMS WITH PECO ENERGY COMPANY. ALSO HE DOESN'T THINK THAT HIS SERVICE SHOULD HAVE BEEN TURNED OFF FOR THE SUM OF $26.50 SINCE HE WAS BILLED TWICE AND PAID $28.50 AND HIS AGREEMENT WAS FOR MONTHLY BILLINGS.
C-00004114 Closed 8/30/2000 COMPLAINANT WOULD LIKE TO KNOW WHY SHE HAS TO PAY MORE MONEY TO HAVE THE ELECTRICITY SENT TO HER THROUGH THE LINES, THEN WHAT SHE USES. SHE BELIEVES HER JULY 2000 ACTUAL USAGE WAS ABOUT $31 AND FOR USE OF THE PIPES TO GET IT TO HER WAS CHARGED ABOUT $37. HER BILL FOR JULY WAS $70, SHE FEELS THAT THIS DOESN'T ADD UP. SHE WANTS TO KNOW IF THIS IS LEGAL, SHE FEELS THAT IT IS NOT RIGHT TO PAY MORE FOR DELIVERY THAT WHAT THE MERCHANDISE COST.
C-00004155 Closed 8/31/2000 COMPLAINANT STATES COMPLAINT IS ABOUT EDISON COURSE, THEY KEEP PUTTING $49.62 ON HER PECO BILL AND ITS BEEN GOING ON FOR THE LAST EIGHT OR SO MONTHS AND SHE THINKS ITS ABOUT TIME THAT THEY CLEAR THIS UP FOR HER. PECO SAID THAT PUC IS THE ONLY ONE WHO CAN TAKE CARE OF THIS MATTER ONCE AND FOR ALL. SHE WANTS THE PUC TO HELP CLEAR UP THIS MATTER CONCERNING HER ELECTRIC CARRIER.
C-00004174 Closed 9/8/2000 COMPLAINANT STATES HER ELECTRIC SERVICE BILL IS SERIOUSLY PAST DUE. SHE PHO- NED PECO ENERGY TO REQUEST PAYMENT ARRANGEMENTS, SHE WAS TALKED DOWN TO BY THE PERSON SHE SPOKE WITH. SHE HAS EVERY INTENTION TO DO HER BEST TO BRING HER BILL CURRENT. SHE WAS TOLD SERVICE WOULD BE CUT OFF 9/5/00. A 10-DAY SHUT OFF NOTICE WAS ISSUED. SHE IS REQUESTING A REASONABLE BUDGET PLAN BE PUT IN PLACE THAT SHE CAN PAY THE REGULAR UNTILITY BILL PLUS $115 PER MONTH UNTIL THE PAST DUE IS PAID IN FULL.
C-00004179 Closed 9/11/2000 COMPLAINANT STATES FOR THE PAST NINETEEN MONTHS, PECO ENERGY HAS GIVEN HIM NOTHING BUT A RUN-AROUND CONCERNING HIS ENERGY BILL. PECO STONEWALLED ANY ATTEMPT TO RESOLVE THE PROBLEM IN A TIMELY MANNER. HE HAS SPENT COUTLESS HOURS OF HIS TIME ON THE PHONE, THE FAX, AND WRITING LETTERS ATTEMPTING TO RESOLVE THE PROBLEM. HE FEELS THAT PECO SHOULD WAIVE THE DISPUTED AMOUNT.
C-00004180 Closed 9/11/2000 COMPLAINANT STATES HE WAS BILLED FOR ELECTRIC THAT HIS TENANT WAS RESPONSIBLE FOR. HE STATES PECO IGNORED HIS CONCERNS. HE WANTS PECO TO ADJUST THE BILL AND COLLECT FROM THE PERSON WHO USED THE ELECTRIC.
C-00004181 Closed 9/11/2000 COMPLAINANT STATES HIS COMPLAINT IS THE EXCESSIVE POWER OUTAGES (I.E. IN AUGUST 2000, THEY HAD OUTAGES AS FOLLOWS 8/9/00, 8/22/00 8/27/00 AND 8/29/00) HE STATES HE LEFT SIX MESSAGES FOR PECO SUPERVISION TO CALL HIM, BUT NONE OF HIS CALLS WERE RETURNED. HE WANTS THE PUC TO INSIST THAT PECO RESEARCH AND FIND AND FIX THE CAUSE OF THESE OUTAGES.
C-00004182 Closed 9/11/2000 COMPLAINANT STATES HE IS A 64 YEAR OLD DISABLED MAN WHO HAS BEEN HANDICAPPED SINCE 1977. FOR THIS REASON, HE IS UNABLE TO WORK AND IS ON A FIXED INCOME. HE STATES IT IS VERY DIFFICULT FOR HIM TO MEET HIS OBLIGATIONS ON TIME. HE RECEIVED A SHUT OFF NOTICE FOR THE AMOUNT OF $103. HE WANTS THE PUC TO INVE- STIGATE HIS COMPLAINT INTO WHY HIS SERVICE WAS SHUT OFF WITHOUT FURTHER NOT- ICE WHICH CAUSED HIM TO PAY MORE MONIES.
C-00004183 Closed 9/11/2000 COMPLAINANT STATES HER ELECTRIC WAS SHUT OFF ABOUT 2 MONTHS AGO, SHE DIDN'T RECEIVE A SHUT-OFF NOTICE AT ALL. HOWEVER, PECO SAID THAT THERE WAS ONE ISSUED. SHE STRESSES THAT SHE DIDN'T RECEIVE ONE, SHE STATES SHE HAS BEEN PUT UNDER AGREEMENT TO PAY $113 MONTHLY. SHE CAN'T AFFORD THAT AMOUNT AND SHE IS AFRAID THAT HER ELECTRIC WILL BE SHUT OFF AGAIN. SHE WANTS AN INVEST- IGATION INTO THE SHUT OFF NOTICES THAT SHE NEVER RECEIVED. ALSO SHE WOULD LIKE A BETTER PAYMENT ARRANGEMENT.
C-00004196 Closed 9/11/2000 COMPLAINANT STATES DUE TO THE OWNER OF THE COMPANY HAVING A HEART ATTACK, THE BUSINESS DROPPED CONSIDERABLY, THEY ARE AWAITING TO SECURE THE CITY CONTRACT. THEIR ULTIMATE GOAL IS TO MAKE PAYMENT ARRANGEMENTS, OR THEY ARE TAKING A MORTGAGE OUT ON THEIR HOME WHICH COULD TAKE ANOTHER TWO WEEKS. AT THIS TIME THEY WOULD APPRECIATE IT IF THEY COULD MAKE PAYMENT ARRANGEMENTS THAT IS THEIR FIRST REQUEST, IF NOT, THEY WOULD LIKE IT TO BE EXTENDED AS LONG AS POSSIBLE.
C-00004200 Closed 9/15/2000 COMPLAINANT STATES COMPLAINT IS ABOUT PECO PROPOSES A NEW ABOVE GROUND TRANS- MISSION DISTRIBUTION LINE AT 34KV, WHERE THE COMPANY REGULARLY INSTALLS SUCH LINES UNDERGROUND. PECO FAILED TO GIVE SERIOUS RECONSIDERATION TO IMPLEMENT- ATION OF UNDERGROUND SERVICE. THE PROPOSED SERVICE WOULD CREATE A NUISANCE CONDITION, EITHER COMBINED WITH OR INDEPENDENTLY OF EXISTING CABLES IN THE IMMEDIATE VICINITY. PECO FAILED TO COMMUNICATE WITH SCHUYLKILL TOWNSHIP AND TO COOPERATE IN PRESERVING THE ENVIRONMENT. THEY WANT THE PUC TO PROHIBIT THE ABOVE GROUND 34KV, HOLD HEARINGS AND INVESTIGATE THIS SITUATION.
C-00004201 Closed 9/15/2000 COMPLAINANT STATES HE HAS RECEIVED ESTIMATED ELECTRIC READINGS SINCE JULY OF 1999. PECO ENERGY TOLD HIM THAT THEY READ THE METER ON 7/21/00, BUT HIS JULY AND AUGUST BILLS STILL REFLECT ESTIMATES. HE HAS GIVEN PECO ENERGY THE NAME AND PHONE NUMBER OF THE OWNER OF THE BUILDING. BUT THEY WILL NOT TAKE REGUL- AR METER READINGS. HE STATES HE DOESN'T HAVE ACCESS TO THE METER. HE WANTS THE PUC TO HAVE PECO GIVE HIM AN ACCURATE BILL, BASED ON A READING, AND IF THE BILL IS HIGH, HE WANTS PAYMENT TERMS. HE WANTS THE NEGATIVE CREDIT REPO- RT REMOVED FROM HIS CREDIT RECORD AND HAVE PECO READ HIS METER REGULARLY.
C-00004213 Closed 9/19/2000 COMPLAINANT STATES UPON RECEIPT OF THE 6/20/00 LTR FROM PECO, HE HAS BEEN ADVISED THAT HIS METER IN HIS BUSINESS HAS BEEN INCORRECTLY REGISTERING ELEC- TRIC SINCE 1996. AS A RESULT HE NOW HAS A PECO BILL FOR $12,298.90 GOING BACK TO JUNE 1996. A NEW METER WAS INSTALLED IN APRIL OF 2000. AND NOW HE IS TOLD THAT PECO BILLS HAVE REFLECTED INCORRECT USAGE. HE WANTS TO KNOW HOW PECO CAN JUSTIFY THIS. HE WANTS THE PUC TO EXTINGUISH HIS BILL WITH PECO HE FEELS THAT THIS ISN'T HIS RESPONSIBILITY WHEN EVERY MONTH A PECO REPRESEN- TATIVE CAME INTO HIS BUSINESS AND READ THE METER.
C-00004223 Closed 9/21/2000 COMPLAINANTS STATE THEY BELIEVE THEY ARE BEING OVERCHARGED FOR USAGE EVEN THOUGH THEIR APARTMENT IS HEATED ENTIRELY BY ELECTRIC.
C-00004231 Closed 9/22/2000 COMPLAINANT STATES THAT SHE REQUESTED TO PAY A BILL SLIGHTLY LATE TO PECO AND THEY AGREED WITHOUT STATING TO HER THAT HER SERVICE WOULD BE TERMINATED. SHE HAD TO PAY $500 TO GET THE SERVICE TURNED BACK ON AND EITHER WANTS IT PUT TOWARDS FUTURE BILLS OR REFUNDED TO HER IN FULL.
C-00004253 Closed 9/27/2000 COMPLAINANT STATES SHE CAN NOT AFFORD TO PAY $200 A MONTH FOR A REGULAR BILL PLUS A BACK BILL. SHE WANTS TO PAY THE NORMAL BILL OF $100 PLUS $25 A MONTH UNTIL HER BALANCE IS PAID IN FULL.
C-00004261 Closed 9/29/2000 COMPLAINANT STATES SHE CAN NOT AFFORD THE DOWN PAYMENT OF $314 AND REQUESTS THAT SHE GET AN EXTENSION OR NOT PAY THE BILL AT ALL.
C-00004264 Closed 9/26/2000 COMPLAINANT STATES SHE CAN NOT AFFORD $1000 UP FRONT AND THAT THE NORMAL BUDGET AMOUNT IS TOO HIGH. SHE REQUESTS THAT THE CHARGE BE $150 AND THAT THE NORMAL BUDGET BE $135 PLUS $15 TOWARDS THE DUE BILL.

Showing results 601 - 625 of 13287

 

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