Utility Code 110550
The Utility Detail View displays the Utility Information (identified by Utility Code - 110550), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PECO ENERGY COMPANY-ELECTRIC
Utility Code
110550
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
2301 MARKET STREET
PHILADELPHIA PA 19101
Phone
Fax
Website
www.exeloncorp.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00004155 | Closed | 8/31/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT EDISON COURSE, THEY KEEP PUTTING $49.62 ON HER PECO BILL AND ITS BEEN GOING ON FOR THE LAST EIGHT OR SO MONTHS AND SHE THINKS ITS ABOUT TIME THAT THEY CLEAR THIS UP FOR HER. PECO SAID THAT PUC IS THE ONLY ONE WHO CAN TAKE CARE OF THIS MATTER ONCE AND FOR ALL. SHE WANTS THE PUC TO HELP CLEAR UP THIS MATTER CONCERNING HER ELECTRIC CARRIER. |
| C-00004114 | Closed | 8/30/2000 | COMPLAINANT WOULD LIKE TO KNOW WHY SHE HAS TO PAY MORE MONEY TO HAVE THE ELECTRICITY SENT TO HER THROUGH THE LINES, THEN WHAT SHE USES. SHE BELIEVES HER JULY 2000 ACTUAL USAGE WAS ABOUT $31 AND FOR USE OF THE PIPES TO GET IT TO HER WAS CHARGED ABOUT $37. HER BILL FOR JULY WAS $70, SHE FEELS THAT THIS DOESN'T ADD UP. SHE WANTS TO KNOW IF THIS IS LEGAL, SHE FEELS THAT IT IS NOT RIGHT TO PAY MORE FOR DELIVERY THAT WHAT THE MERCHANDISE COST. |
| C-00004113 | Closed | 8/30/2000 | COMPLAINANT STATES HE WOULD LIKE TO DROP THE AGREEMENT WITH THE P.U.C. AND GO ON REGULAR TERMS WITH PECO ENERGY COMPANY. ALSO HE DOESN'T THINK THAT HIS SERVICE SHOULD HAVE BEEN TURNED OFF FOR THE SUM OF $26.50 SINCE HE WAS BILLED TWICE AND PAID $28.50 AND HIS AGREEMENT WAS FOR MONTHLY BILLINGS. |
| C-00004068 | Closed | 8/21/2000 | COMPLAINANT STATES AFTER PURCHASING THE PROPERTY THEY DIDN'T RECEIVE A SECOND BILL FOR ELECTRIC. THEY CALLED PECO ELECTRIC AND THEY SAID THAT IT WAS NOT THEIR METER. THEY DIDN'T RECEIVE ANY BILLS FOR THIS METER. PECO CALLED AFT- ER 13 MONTHS AND SAID THAT THIS WAS THEIR METER. THIS IS AFTER SAYING THAT THEY HAD NO RECORD OF THIS METER. THEY WANT TO KNOW WHY THE ELECTRIC WASN'T SHUT OFF AFTER 90 DAYS. THEY TRIED TO RECTIFY THE PROBLEM IN THE BEGINNING. SHE WANTS THE BILL TO BE STARTED FROM THE TIME PECO STARTED TO READ THE METER THAT IS IN COMPLAINT. |
| C-00004058 | Closed | 8/17/2000 | COMPLAINANT STATES BACK IN JUNE OF 2000, PECO CUT HIS ELECTRIC OFF FOR NON- PAYMENT. THIS IS THE FIRST TIME HIS ELECTRIC HAS BEEN CUT OFF FOR NON-PAYME- NT. HE WAS PAYING $15 EXTRA PLUS THE BILL EACH MONTH. IN APRIL HER HUSBAND LEFT HER AND TOOK ALL OF THE MONEY OUT OF THE BILLS ACCOUNT, LEAVING HER TO STRUGGLE TO PAY MORTGAGES, CAR PAYMENTS, LOANS, CREDIT CARDS, ELECTRIC BILL AND ALL THE NORMAL HOUSEHOLD BILLS. SHE WANTS THE PUC TO TELL PECO THAT SHE IS WILLING TO CONTINUE TO PAY $15 PLUS THE MONTHLY BILL, UNTIL THE BALANCE IS PAID IN FULL. |
| C-00004047 | Closed | 8/14/2000 | COMPLAINANT STATES PECO ENERGY HAS BEEN MAKING HIM PAY 4 TIMES FOR THE SAME NUMBER OF KILOWATTS. HE SHOULD PAY ONCE FOR NUMBER OF KILOWATTS HE USED, NOT 4 TIMES. HE STATES HE SHOULD PAY ONLY $7.05, AND HE ENDS UP PAYING $20.44. HE CAN ACCEPT PAYING CUSTOMER CHARGE $5.10, IT INCLUDES ALL OTHER CHARGES. HE WANTS THE PUC TO ELIMINATE THE CHARGE FOR DISTRIBUTION AND THE CHARGES FOR TRANSITION. |
| C-00004014 | Closed | 8/9/2000 | COMPLAINANT STATES PECO SHUT OFF SERVICE TO A ALZHEIMER CARE HOME WHILE A MEDICAL TEAM WAS AT THE FACILITY TO DO A DOPPLER TEST ON A RESIDENT WITH ALZHEIMER DISEASE. THE REASON FOR THE DOPPLER TEST WAS TO FIND WHETHER THE PATIENT HAD A POTENTIALLY FATAL BLOOD CLOT IN HIS LEG. PECO WAS CONTACTED IMMEDIATELY AND NOTIFIED OF THE MEDICAL SITUATION. SHE WANTS THE PUC TO MAKE SURE PECO CAN'T PUT ELDERLY FRAIL PEOPLE IN A POTENTIALLY FATAL POSTIION BECAUSE OF PECO POLICY AND CUSTOMER SERVICE EMPLOYEES LACK OF HELP RESOURCES. |
| C-00004003 | Closed | 8/7/2000 | COMPLAINANT STATES FOR TWENTY-TWO YEARS THEIR DEVELOPMENT LOSES ELECTRICTY MANY TIMES DURING THE YEAR. PECO HAS NEVER PROPERLY EXPLAINED THE REASON NOR HAVE THEY PROPERLY CORRECTED THE PROBLEM. ON 7/31/00 AT APPROXIMATELY 6:00 PM THEY LOST POWER THEN AT 7:35 PM ONE HOUR AFTER STORM STOPPED THE ELECTRIC- ITY WENT OFF FOR 2 1/2 HOURS. REPEATED CALLS TO THEIR EMERGENCY NUMBER WERE USELESS BECAUSE THE OPERATORS HAD NO IDEA OF WHAT THE PROBLEM WAS OR WHEN IT WOULD BE CORRECTED. HE WANTS TO KNOW WHY THE PROBLEM HASN'T BEEN CORRECTED. |
| C-00003999 | Closed | 8/7/2000 | COMPLAINANT STATES PECO HAS SUBCONTRACTED COLLECTIONS TO COMPANIES AS FAR AWAY AS KEY WEST, FLORIDA AND AS NEAR AS FORT WASHINGTON, PA AND THAT IS THEIR BUSINESS. THE PROBLEM THEY CAUSE IN DOING THIS IS THAT THE INFORMATION PROVIDED MOST OF THE TIME IS OUT DATED. AS THIS MATTER APPLIES TO MOSER KNAUSER ASSOCIATES, THEY PAY ALL BILLS MONTHLY AND HAVE BEEN AS CUSTOMER OF PECO FOR 30 YEARS AT THE SAME ADDRESS. IF POSSIBLE THEY WANT THE PUC TO ADVISE PECO THAT THEIR BILLINGS SHOULD BE CORRECT, THEY PUT THEIR CUSTOMERS TO A LOT OF TROUBLE GOING BACK THROUGH HISTORIC FILES ONLY TO FIND THAT PECO CLAIM A THIRD PARTY COLLECTOR WAS PAID. |
| C-00003992 | Closed | 8/4/2000 | COMPLAINANT STATES COMPLAINT IS HIS COMMUNITY EXPERIENCED A NORMAL POWER FAILURE ON 7/3/00. THE POWER WAS RESTORED WITH A SURGE & REMAINED ON. THE SURGE TRIPPED BREAKERS & CAUSED EXTENSIVE DAMAGE TO HOME WIRING AND RESULTED IN AN ELECTRICAL FIRE AT ONE HOME ON 7/4/00. IT DAMAGED OR DESTROYED, MICRO- WAVES, TV'S, SATELLITE RECEIVERS, GARAGE DOOR OPENERS, DISHWASHERS, GFI'S, COMPUTERS, FAX & COPY MACHINES, PRINTERS, RANGES, ELECTRONIC SOUND EQUIPMENT, SURGE PROTECTORS, ETC. IT ALSO CAUSED LOSS OF FOOD IN FREEZERS WITH TRIPPED BREAKERS. THEY WANT THE PUC TO REQUIRE PECO TO PUT IN WRITING THEIR VERSION OF WHAT HAPPENED TO THESE CUSTOMERS. REQUIRE PECO TO UPGRADE FACILITIES THAT PROVIDE POWER TO THIS COMMUNITY & TO INSTALL SOME TYPE OF ELECTRICAL DEVICE TO PREVENT MASSIVE POWER SURGES TO THIS COMMUNITY. ALSO SUGGEST TO PECO THAT AS A MINIMUM IT SHOULD CONSIDER COMPENSATING THESE CUSTOMERS FOR THE AMOUNT OF THE DEDUCTIBLE ON THEIR INSURANCE COVERAGE. |
| C-00003991 | Closed | 8/4/2000 | COMPLAINANT STATES THEY CONTACTED THE PUC, THEY MADE A AGREEMENT TO HAVE THEM PAY $580 BY 8/28/00 THEN $180 PER MONTH ON A BUDGET. THEY CAN AGREE TO THE $180 PER MONTH, HOWEVER THE $580 THEY CAN'T PAY BY THAT TIME. THEY WANT AN AGREEMENT ON THE $580 TO PAY $40 PER MONTH TILL PAID IN ADDITION TO THE $180. |
| C-00003988 | Closed | 8/3/2000 | COMPLAINANT STATES ON MARCH BILL FROM PECO SHE STARTED TO RECEIVE DELAYED CHARGES FROM COLUMBIA ENERGY. NO WHERE ON HER BILL DID IT TELL HER WHAT THESE CHARGES WERE FOR OR THE TOTAL OF HOW MUCH THEY THOUGHT THAT SHE OWED. HOW IS SHE SUPPOSE TO KNOW IF THESE AR HER CHARGES AND WHEN THEY WOULD STOP. SHE RECEIVED NO WARNING OR NO EXPLANATION. SHE CALLED BOTH COMPANIES TO GET THE TOTAL OWED AND EXACTLY WHAT MONTHS SHE WAS BEING BILLED FOR AND FROM BOTH SHE GOT TOLD THE OTHER COMPANYHAD THAT INFORMATION AND THAT SHE WOULD HAVE TO CALL THEM. SHE WANTS THE CHARGES TO BE FORGIVEN OR A VERY MINIMAL PAYMENT PLAN. |
| C-00003985 | Closed | 8/3/2000 | COMPLAINANT STATES COMPLAINT IS THE OVER CHARGING FOR ELECTRIC CHOICE. PECO IS CHARGING $71.37 FOR CHOOSING ANOTHER ELECTRIC SUPPLIER. SHE WANTS THE PUC TO FORCE PECO TO LOWER OUTRAGEOUS CHARGES TO CONSUMERS AND TO GIVE CONSUMERS OPTIONS OTHER THAN PECO FOR SERVICE. |
| C-00003984 | Closed | 8/2/2000 | COMPLAINANT STATES IN THE EARLY PART OF JANUARY 2000, HE WAS CONTACTED BY MR KLINE OF 40 MARKEL ROAD, FRAZER PA 19320. HE HAD FLICKERING LIGHTS AND WHEN HIS RESISTANCE HEAT CAME ON, PART OF HIS LIGHTS WOULD GO OUT AND HE HAD NO HEAT. HE CALLED PECO AND EXPLAINED THE PROBLEM AND THEY SENT ANOTHER REPRES- ENTATIVE WHO MADE TEMPORARY REPAIRS TO PECO'S CABLE AT THE METER BOARD. HE QUOTED THE CUSTOMER A PRICE OF $450 IF HE HAD TO DO ALL THE WORK. HE WAS TOLD GIVEN $150 TO REPAIR THE METER BOARD. HE STATES PECO'S CABLE SETTLING INTO THE GROUND CREATED THE WHOLE PROBLEM. HIS GOAL IS TO RECOVER HIS CUSTO- MER'S UNNECESSARY $150 EXPENSE. |
| C-00003972 | Closed | 7/25/2000 | COMPLAINANT STATES THEIR ELECTRIC SERVICE WAS TERMINATED ON 6/1/00 FOR THEIR BUSINESS WITHOUT IT EVERY RECEIVING NOTICE PRIOR TO THE SHUT-OFF. THE ELECT- RIC COMPANY STATES THAT A NOTICE WAS LEFT WITH A WHITE MALE (25 YEARS OLD) WHO REFUSED TO SIGN. HE STATES THERE IS NO WHITE MAIL IN HIS EMPLOYMENT OF BUSINESS. HE WANTS PECO TO REIMBURSE HIM FOR THE LOST BUSINESS ON THEIR DAY OF THE SHUT-OFF. |
| C-00003950 | Closed | 7/24/2000 | COMPLAINANT STATES SHEIS UNABLE TO REACH AN AGREEMENT ON $344.17 SAID TO BE OWED TO PECO DURING A TIME PERIOD PERIOR TO SHUT-OFF ONE MONTH AND HALF PRIOR TO SHUT-OFF. SHE WAS TOLD TO BE ELIGIBLE FOR THE CAP PROGRAM, WHICH ARE REFLECTED IN HER BILL ALONG WITH ANOTHER PREVIOUS AGREEMENT WHICH IS PAY $15 TOWARDS ARREARS PLUS CURRENT BILL. SHE WANTS TO KNOW HOW TO HAVE HER MONEY APPLIED TO HER BILL TO AVOID THIS IN FUTURE. |
| C-00003948 | Closed | 7/24/2000 | COMPLAINANT STATES COMPLAINT IS HOUSE IS VACANT, SHE COMES UP FOR METER READ- INGS UPON REQUEST. THE BILL WENT FROM $12.99 TO $250 IN APRIL. PECO PROMIS- ED TO ADJUST IT, THEY GAVE HER A DATE, BUT NO ONE CAME. SHE WANTS TO KNOW WHY THEY ARE CHANGING AMOUNT WHEN NO ONE LIVES THERE. |
| C-00003941 | Closed | 7/20/2000 | COMPLAINANT STATES THEIR HAIR SALON, ALEXANDER & CO. AT 66 E UWCHLAN AVENUE, EXTON, PA 19341 HAD ITS POWER DISCONNECTED WITHOUT WARNING. THEIR PECO BILL WAS MAILED TO THEIR HOME ADDRESS, THEY MOVED IN JANUARY 2000, ALL OF THEIR MAIL WAS FORWARDED TO THEIR NEW ADDRESS BUT FOR SOMEHOW THE PECO BILL WAS NOT FORWARDED. THEY WANT THE DEPOSIT AND RECONNECT FEE REMOVED, THEY STATE THAT THIS WAS AN HONEST MISTAKE, AND THEY FEEL LIKE THEY WERE TREATED LIKE THEY NEVER PAY THEIR BILLS. |
| C-00003937 | Closed | 7/20/2000 | COMPLAINANT STATES HIS COMPLAINT IS THE REFUSAL OF PECO TO CREDIT ACCOUNT WITH $1,640.00 IN HOLD BACK MONIES WHICH SHOULD HAVE BEEN CREDITED BACK TO CUSTOMER'S ACCOUNT IN MAY OF 2000. THEY WANT TO BE PROVIDED WITH AN EXPLANA- TION OF WHY THE HOLD BACK MONIES HAVE NOT BEEN CREDITED BACK TO THE CUSTOMERS ACCOUNT AS THEY HAD PROMISED TO DO BY MAY OF 2000. |
| C-00003936 | Closed | 7/20/2000 | COMPLAINANT STATES HE ALREADY PAY $167 PER MONTH (HIGHEST ON BUDGET ACCOUNT) HE IS NOT ABLE TO PAY $200 A MONTH, HE FEELS THAT THE BILL SHOULD BE LOWERED. HE WANTS THE PUC TO CONTACT PECO OR TO GIVE HIM A BREAK FOR A MOMENT WITH THE HIGH PAYMENTS. |
| C-00003927 | Closed | 7/19/2000 | COMPLAINANT STATES PECO ENERGY COMPANY WANTS HIM TO PAY $1,200 AT ONCE, HE DOESN'T HAVE THAT MUCH MONEY AT ONCE. HE STATES HE JUST STARTED WORKING IN JANUARY AND HE MAKES $7.00 PER HOUR, HIS WIFE JILL WAS TRYING TO KEEP THE BILLS GOING HER SSI WAS CUT OFF APRIL 1ST. HE WOULD LIKE AN AGREEMENT THAT THEY CAN PAY BECAUSE THEY CAN'T PAY $1,200. THEY DO WANT TO PAY THEIR BILL AND GET IT DOWN. |
| C-00003915 | Closed | 7/17/2000 | COMPLAINANT STATES HER INITIAL PROBLEM WITH HER BILL FOR PECO HAS BEEN SEMI RESOLVED. HER HUSBAND AND HER DETERMINED THAT AN INCORRECT METER READING, COMPOUNDED BY ESTIMATED BILLS FOR FIVE MONTHS, CAUSED THE HUGE BILL IN AUGUST 1999. SINCE THAT TIME SHE HAS BEEN INSISTING ON AN ACTUAL METER READING EACH MONTH. HER FIRST PROBLEM HAS TO DO WITH GETTING AN ACTUAL READING, HER HUSB- AND AND HER WORK OUTSIDE THE HOME AND ARE NEVER HOME WHEN THE METER READER COMES. THEY NEED SOMEONE TO COME AFTER 5 P.M. THE SECOND PROBLEM HAS TO DO WITH THE ESTIMATED BILLS. SHE IS ALSO COMPLAINING ABOUT A UTILITY POLE IN FRONT OF HER PROPERTY. SHE STATES THAT PECO IS DIFFICULT TO DEAL WITH AT BEST. SHE WANTS HELP IN THESE SITUATIONS. |
| C-00003902 | Closed | 7/14/2000 | COMPLAINANT STATES THEY PREVIOUSLY LEASED THE FACILITY AT 550 TOWNSHIP LINE ROAD IN BLUE BELL, PA FROM TOMPKINS RUBBER. THEY HAD PURCHASED SOME OF THEIR ASSETS AND OPERATED A PORTION OF THE BUILDING WHILE THE BUSINESS WAS BEING TRANSFERRED TO SOUTH PLANSFIELD, NJ. PECO CHARGED THEM OUTRAGEOUS SUMS BASED ON USAGE OF TOMPKINS WHO HAD PREVIOUSLY RUN THE PLACE. THEY BILLED THEM TWO TO THREE TIMES THEIR ACTUAL USAGE. THEY WANT PECO REQUIRED TO ADJUST ALL OF THEIR BILLS DURING THE PERIOD OF THE LEASE, SO THAT THEY ARE CHARGED ONLY FOR ACTUAL USAGE. |
| C-00003900 | Closed | 7/14/2000 | COMPLAINANT STATES PECO ACCOUNT # 27-09-47-191424 ON 11/17/99 THEY RECEIVED A BILL FOR ONE OF THEIR STORES IN JUNIATA PLAZA SHOPPES, 4501 CASTOR AVENUE, PHILADEPHIA PA 19124. THE BILL WAS FOR $9,025.72 THE BILL WAS PUT IN TRIAD'S NAME ON 11/5/99. THEY STATE THAT THIS BILL ISN'T THEIR BILL. THEY HAVE REQ- UESTED FROM PECO A BILL FROM 11/5/99, AND THEY HAVE NOT RESPONDED AS OF YET. THEY WANT PECO TO PROVIDE WHO HAD THE ACCOUNT BEFORE 11/5/99, ALSO THEY WILL NOT PAY BILL SINCE IT WASN'T PUT IN THEIR NAME UNTIL 11/5/99. |
| C-00003893 | Closed | 7/12/2000 | COMPLAINANT STATES PECO OR ITS AFFILIATES SHOWED UP ON HIS PROPERTY AND START ED DIGGING. THEY ARE PUTTING GAS LINES IN WITHOUT NOTIFYING US OR WITH ANY PROPER RIGHTS TO DO SO. HE DOESN'T WANT GAS LINES IN FRONT OF HIS HOUSE. IF THEY ARE FORCED TO HAVE THEM, THEY WANT APPROPRIATE REIMBURSEMENT. HE WANTS APPROPRIATE ACTION TAKEN AGAINST PECO ENERGY COMPANY. |
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