Utility Code 110550
The Utility Detail View displays the Utility Information (identified by Utility Code - 110550), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PECO ENERGY COMPANY-ELECTRIC
Utility Code
110550
Utility Type
Electric
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
2301 MARKET STREET
PHILADELPHIA PA 19101
Phone
Fax
Website
www.exeloncorp.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Electric Distributor | Active |
Utility Insurance Information
No insurance information for this utility.
EGS Territories Serviced by a Utility
Residential
No
Citizens’ Electric
No
Small Commercial
Duquesne Light
No
Mixed Meter
Met-Ed
No
Large Commercial
No
PECO
No
Industrial
No
Penelec
No
Governmental
No
Penn Power
No
Pike
No
PPL
No
UGI Utilities - Electric
No
Wellsboro
No
West Penn Power
No
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-00003447 | Closed | 3/22/2000 | COMPLAINANT STATES ON OR ABOUT JULY 23, CALLED THE NUMBER LISTED ON HIS ELECTRICITY BILL AND TOLD THE CUSTOMER SERVICE REPRESENTATIVE THAT HE WAS LEAVING THAT APARTMENT AND WANTED THE BILL TAKEN OUT OF HIS NAME. ABOUT A MONTH LATER, HE RECEIVED A BILL DEMANDING THAT HE PAY THE ELECTRICITY SERVICE FOR ABOUT 20 DAYS AFTER HE REQUESTED THAT THE BILL BE TAKEN OUT OF HIS NAME. WHEN HE CALLED TO PROTEST HE WAS TOLD THAT PECO HAD NO RECORD OF HIS CALL AND HE WOULD HAVE TO PAY. HE WANTS PECO PROHIBITED FROM TAKING ANY ACTION TO COLLECT THE BILL AND DAMAGING HIS CREDIT RATING AND TO REMOVE ANY RECORD OF INDEBTEDNESS OF HIS TO PECO. |
| C-00003439 | Closed | 3/20/2000 | COMPLAINANT STATES HIS BILLING IS INCORRECT, HE POINT OUT THE ERROR IN TWO PHONE COVERSATIONS WITH PECO EMPLOYEES AND IN A LETTER DATED 2/26/00. HE HAS RECEIVED NO REPLY. HE STATES PECO IS CHARGING HIM FOR DELIVERING ELECTR- ICITY THAT HIS SUPPLIER CHARGES TO GENERATE AND DELIVER IT TO PECO. HE WANTS HIS BILLING TO BE CORRECTED AND REMOVE THE ERRONEOUS CHARGES FROM ALL BILLS AND PREVENT IT FROM COLLECTING ANY CHARGES UNTIL IT DOES SO. AND REQUIRE PECO TO JUSTIFY ITS OUTRAGEOUS CHARGES FOR ELECTRICITY. |
| C-00003430 | Closed | 3/17/2000 | COMPLAINANT STATES THERE IS AN ACCOUNT THAT PECO PUT INTO COLLECTIONS WITH INNOVISION IN (#1821053), SHE MOVED FROM 6200 CHRISTIAN ST, 1ST FL, APT, PHILADELPHIA ON MARCH, 1993. HER FINAL READING WAS SCHEDULED BETWEEN HER LANDLORD AND PECO BECAUSE HER LANDLORD WAS THE ONLY PERSON WITH ACCESS TO THE BASEMENT WHERE THE METERS WERE. WELL, THE METER WAS NEVER READ, THE NEW TENANT MOVED IN AND BECAUSE PECO NEVER SHUT OFF HER ELECTRIC, SHE CONTINUED TO RECEIVE BILLS WHILE IN THE NEW TENANT USE. SHE DID AGREE TO MAKE INSTALL- MENT PAYMENTS UNTIL CORRECTED BUT BY JUNE 1993 THE ACCOUNT WAS NOT STRAIGHTE- NED OUT AND SHE EVENTUALLY STOPPED PAYING PECO. SHE WOULD LIKE TO PRO-RATE THE CHARGES CORRECTLY FROM THE TIME SHE MOVED IN MARCH 1993 OR IF PECO CAN VALIDATE THIS AMOUNT THEN REMOVE CHARGES ALTOGETHER. |
| C-00003420 | Closed | 3/15/2000 | COMPLAINANT STATES SHE NEEDS HER MONTHLY AMOUNT TO BE LOWERED DOWN TO A MORE AFFORDABLE RATE. SHE CAN'T AFFORD THE CURRENT AMOUNT, SHE ALSO NEEDS AN EXTENSION FOR A MONTH IF POSSIBLE. SHE IS CURRENT HAVING STRONG FINANCIAL PROBLEMS. |
| C-00003412 | Closed | 3/13/2000 | COMPLAINANT STATES PECO REFUSES TO PLACE SEAL ON ELECTRIC METER THAT FITS PROPERLY, PECO HAS SENT OUT TWO DIFFERENT MEN TO FIX SEAL, BUT SEAL DOES NOT PROPERLY FIT. ALL OTEHR HOUSEHOLDS IN THEIR DRIVEWAY HAVE SEALS OR BANDS THAT PROPERLY FIT ELECTRIC METER. PECO ENERGY PERSONEL STATES THAT IMPROPER BAND OR SEAL WILL NOT DISTURB METER, BUT CAN NOT EXPLAIN WHY METER AT 2634 MIFFLIN ST IS AN EXCEPTION IN SO FAR AS PROPER FIT IS CONCERNED. THEY WANT THE SEAL CORRECTED OR TO REPLACE ELECTRIC METER WITH PROPER SEAL OR BAND. |
| C-00003401 | Closed | 3/10/2000 | COMPLAINANT STATES WAS NOT LIVING AT THE ADDRESS, SHE WAS SUPPOSE TO MOVE IN BUT IT FELL THROUGH, SHE TURNED ON THE UTILITIES AHEAD OF TIME BUT HAD THEM TURNED OFF FIVE DAYS LATER. THE PEOPLE WHO LIVED THERE CALLED TO HAVE THE UTILITIES TURNED BACK ON AND IT WAS LEFT IN HER NAME. HER ADDRESS WAS 6338 TROTTER STREET, THESE PEOPLE USED UTILITIES UNDER HER NAME WHICH IS FRAUD. SHE WANTS TO FIND OUT WHO WAS LIVING AT 4220 SKIPPACK PIKE COTTAGE D IN SCHWENKSVILLE AND USING HER UTILITIES AND PURSUE THEM WITH THIS OUTSTAN- DING BILL. |
| C-00003398 | Closed | 3/10/2000 | COMPLAINANT STATES HAVE LIVED IN HER THIRD FLOOR APARTMENT SINCE 1994, AND SINCE 1994 HER ELECTRIC BILL HAS AVERAGED $20 PER MONTH. THE PROBLEM HAS BEEN PECO METER READERS GAINING REGULAR ACCESS TO THE METERS, METERS ARE LOCATED IN THE BASEMENT WHICH IS ACCESSED BY EXTERIOR METAL DOORS. THE LAND- LORD DOES NOT ALWAYS GIVE THE KEY TO THE BASEMENT TO THE TENANTS TO GET THE METER READERS IN TO READ THE METERS, SO FOR MANY MONTHS THE BILL WERE ESTIMA- TED. SHE NEVER STOPPED PAYING THE $20 A MONTH, SO HOW IS IT THAT SHE RECEIV- ED A SHUT-OFF NOTICE FOR A BALANCE OF $952? RECENTLY, 2/5/00 SHE WAS ABLE TO GET THE METER READER IN TO READ THE METER WHICH RESULTED IN A CHARGE FOR THE PREVIOUS MONTH OF $17.28. SHE WAS FURTHER RESEARCH INTO HER PAST ELECTRIC BILLS SINCE 1994, SHE THEREFORE CONTINUES TO DISPUTE THIS INCORRECT BALANCE OF $952. WANTS AN INVESTIGATION INTO PECO'S BOOKKEEPING SINCE 1994 AND HAVE THIS BALANCE REMOVED. |
| C-00003393 | Closed | 3/9/2000 | COMPLAINANT STATES THEY HAD MANY POWER OUTAGES, THEY HAD TO THROW OUT ALL OF THE FOOD FROM TWO REFRIGERATORS & FREEZERS, THREE TIMES AND THIS COST THEM A LOT OF MONEY. ALSO MANY TIMES THEY HAD NO HEAT, AND HER HUSBAND WHO HAS HEART FAILURE SUFFERED, PLUS THE MISERY OF NO AIR CONDITIONING & LIGHTS. THEY WANT PECO TO GET NEW & GOOD EQUIPMENT. ALSO THEY HAVE A TRANSFORMER IN THE CORNER OF THEIR PROPERTY WHICH THE TREE MAN, THE TREE IS DEAD BUT BRANCH- ES ARE WRAPPED AROUND THE TRANSFORMER. |
| C-00003391 | Closed | 3/9/2000 | COMPLAINANT STATES METER HAD A PROBLEM ON JUNE OF 1998, AND HE STATES THAT IF THE METER HAD A PROBLEM THEN HE DOESN'T HAVE TO PAY THE BILL. |
| C-00003385 | Closed | 3/8/2000 | COMPLAINANT STATES AFTER MANY PHONE CALLS TO PECO TO REPORT THEIR ELECTRIC METER WAS BROKE AND NOTHING WAS DONE ABOUT IT, PECO CAME TO THEIR BUSINESS AND REPLACED METER WITH NEW ONE. AFTER REPLACING THE METER THEY WERE TOLD THAT THE METER WAS TAMPERED WITH, AND THEY DON'T AGREE WITH THIS DECISION. THEY WANT THIS DECISION INVESTIGATION FROM PECO. |
| C-00003384 | Closed | 3/8/2000 | COMPLAINANT STATES THEY LOST ELECTRIC POWER FREQUENTLY AT THEIR HOUSE, SHE WOULD LIKE PECO TO FIX THIS. SINCE THEY MOVED IN MIDJULY, THEY HAVE LOST POWER APPROIMATELY EVERY MONTH. SHE INCLUDES A LIST OF OUTAGES DATES AND THE DURATION OF THEM ALL. SHE WOULD LIKE PECO TO INVESTIGATE WHY THE FREQUENT POWER OUTAGES OCCUR, HAVE PECO FIX THE PROBLEM(S) CAUSING THE OUTAGES, AND HAVE PECO INSTITUTE A MORE RESPONSIVE SYSTEM FOR HANDLING CUSTOMER COMPLAINTS . |
| C-00003373 | Closed | 3/6/2000 | COMPLAINANT STATES ON 2/15/99 HE CALLED PECO ABOUT EXTENDING GAS SERVICE TO HIS 60 YR OLD RESIDENCE, HIS HOME HAS NO EXISTING GAS METER OR SERVICE, HE WAS TOLD IT WOULD COST HIM $901 (DUE UP FRONT) TO RUN THE APPROX. 15 FOOT EXTENSION FROM THE MAIN GAS PIPE IN STREET IN FRONT OF HIS HOUSE TO HIS FRONT STOOP. HE WOULD LIKE PECO TO INSTALL GAS SERVICE TO HIS RESIDENCE "FREE OF CHARGE" AS THEY HAVE DONE FOR ALL THE OTHER HOMES ON HIS STREET, AND IN TURN HE AGREES TO USE GAS AS HIS MAIN SOURCE OF ENERGY AND PAY HIS UTILITY BILL ON TIME. |
| C-00003372 | Closed | 3/6/2000 | COMPLAINANT STATES SPOKE WITH REPRESENTATIVE AT PECO WHO TOLD HIM HE WOULD BEGIN WITH THEIR NEW COMPANY, EDISON SOURCE ELECTRIC IN FEBRUARY OF 1999. WHEN THERE WAS NO CHANGE IN BILLING CO IN FEB. & MARCH OF 1999 HE CALLED EDI- SON AND ASKED WHY THEN TOLD HIM THAT PECO WAS RESPONSIBLE FOR INTENTIONALLY DELAYING THE CHANGES NECESSARY TO MAKE THE TRANSITION. HE WANTS PECO TO CREDIT HIS ACCOUNT THE RATE DIFFERENCE FROM FEBRUARY 1999 THROUGH TO THE FIN- AL TRANSFER. |
| C-00003371 | Closed | 3/6/2000 | COMPLAINANT STATES ATTACHED BILL TO COMPLAING DOES NOT SHOW HOW MUCH ELECT- RICITY WAS CONSUMED BY HIM FROM THE LATEST METER READING, BACK TO THE PREV- IOUS READING. HE STATES THAT PECO SHOULD SHOW THE AMOUNT THAT HE CONSUMED BETWEEN THE READING DATES TO ESTABLISH HIS BILL FOR SAID PERIOD THEN TO SUBT- RACT HIS ESTIMATED PAYMENTS, THEN BILL HIM FOR ANY BALANCE AND PECO REFUSES TO DO THIS. HE WANTS HIS BILL TO BE PROPERLY CALCULATED. |
| C-00003364 | Closed | 3/1/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT OLD DEFECTIVE EQUIPMENT THAT IS THE RESPONSIBILITY FOR THEIR NUMEROUS POWER OUTAGES. THE OTHER HOMES IN THEIR CIRCLE HAVE ELECTRICITY WHILE THEY SUFFER IN THE DARK. PECO SUPERVISORS ARE UNRESPONSIVE TO THEIR COMPLAINTS, CALLS ARE NOT RETURNED, AND THE SITUATION HAS DETERIORATED IN THE LAST THREE YEARS. BEFORE THAT THEY DIDN'T HAVE THIS PROBLEM. THEY WANT TO FIND OUT WHAT EQUIPMENT IS FAULTY AND HAVE IT REPLACED WORKERS FROM PECO TOLD THEM THAT PECO IS AWARE THAT THEIR IS A PROBLEM HERE. |
| C-00003363 | Closed | 3/1/2000 | COMPLAINANT STATES THEIR IS TOO OFTEN POWER THAT IS LOST TO HIS RESIDENCE. HE WANTS PECO FORCED TO CORRECT THE PROBLEM AND UPGRADE THE EQUIPMENT AND WIRES IN HIS AREA. |
| C-00003336 | Closed | 2/23/2000 | COMPLAINANT STATES FILED AN INFORMAL COMPLAINT AGAINST PECO WITH REGARD TO A DISCREPANCY IN HIS BALANCE OWED TO THEM AFTER THEY MADE AN ERROR IN PROCES- SING HIS ACCOUNT THROUGH A BANKRUPTCY IN 1996. PECO HAD SETTLED THIS DISCRE- PANCY BY CREDITING HIS ACCOUNT $376.81 ON OR ABOUT 3/12/99. HE WANTS PECO TO STOP FROM SHUTTING OFF HIS SERVICE BEFORE 3/3/00 AND KEEP THEM FROM TERMINAT- ING HIS GAS & ELECTRIC SERVICE UNTIL THE MATTER IS RESOLVED, ARBITRATE A RE- PAYMENT AGREEMENT AND REDUCE THE BALANCE DUE TO PECO AND OR AWARD HIM DAMAGES DUE TO PECO NOT COMMUNICATING SETTLEMENT. |
| C-00003326 | Closed | 2/23/2000 | COMPLAINANT STATES COMPLAINT IS ABOUT OLD POLE, PECO CUT THE OLD POLE AND PUT THE NEW POLE IN HIS PROPERTY, AND THEY NEVER SAID ANYTHING TO HIM. RESPONDENTS ARE: PECO ENERGY COMPANY AND BELL ATLANTIC-PA, INC. |
| C-00003308 | Closed | 2/17/2000 | COMPLAINANT STATES HE SENT A SECURITY DEPOSIT TO PECO ENERGY IN DECEMBER OF 1998, THE TOTAL AMOUNT OF $300. HE WAS TOLD IF ALL ELECTRIC BILLS WERE PAID ON TIME AND HAD GOOD CREDIT STATUS IT WOULD BE REVIEWED IN ONE YEAR. HE FEELS THE INTEREST THAT PECO PAYS ON THE MONEY IS SUB-STANDARD AT 4.26% SIMPLE INTEREST. THEREFORE, HE IS REQUESTING HIS SECURITY DEPOSIT BE REFUND- ED AT THE PRESENT TIME, SO AS TO MAKE A MORE SENSIBLE INVESTMENT OF THE MONEY |
| C-00003307 | Closed | 2/17/2000 | COMPLAINANT STATES PECO IS VERY VAGUE ABOUT REFINANCING THE BILLION DOLLAR STRANDED COSTS IN TERMS OF THE COST TO CONSUMERS AND THEIR TAX AFFLICATIONS AMONG OTHERS. DOESN'T WANT TO GRANT PECO'S REQUEST UNTIL DETAILED CLARIFICA- TION IN PLAN LANGUAGE. |
| C-00003299 | Closed | 2/14/2000 | COMPLAINANT STATES COMPLAINT ISN'T ABOUT AMOUNT DUE TO PECO, BUT RATHER WITH THE REPAYMENT STRUCTURE. DECISION FOR HER TO OBLIGATE TO REMIT $1,500 ON 2/11/00 SIMPLY CAN'T BE MET AT THIS TIME, NOR DOES SHE HAVE THE RESOURCES TO OBTAIN THIS SIGNIFICANT AMOUNT. SHE WOULD LIKE THE $1,500 FIGURE BE REST- RUCTURED IN A WAY THAT WOULD ALLOW HER TO MEET HER MONTHLY FINANCIAL OBLIGAT- IONS TO PECO WHILE PAYING DOWN THIS DEBT. |
| C-00003293 | Closed | 2/11/2000 | COMPLAINANT STATES PECO ENERGY HAS LENGTHENED IT'S RESPONSE TIME TO OUTAGES IN AN UNACCEPTABLE MANNER. ON WEDNESDAY 2/2/00 THE POWER WNT OFF AT 10:04 AND HE CALLED AT 10:05 TO REPORT THE OUTAGE. HE CALLED LATER TO GET AN ESTI- MATE OF RESTORATION AND COULD GET NON. HIS SERVICE WAS FINALLY RESTORED AT 12:30 P.M. WANTS PECO ORDERED TO INCREASE THEIR TROUBLE MEN "AVAILABILITY" AND DISBURSE THEM TO THE UPPER MONTGOMERY SERVICE AREA IN A MORE TIMELY MANNER. |
| C-00003292 | Closed | 2/11/2000 | COMPLAINANT STATES PECO TURNED HER ACCOUNT OVER TO MR KRYZWICKI, AND HE WILL NOT LOWER HER OLD BILL DOWN TO $10,000.00 AFTER PAT GLEASON AT PECO SAID SHE WOULD, PECO'S LAWYERS SAID SHE WAS TRYING TO HELP, BUT MR KRYZWICKI WON'T GO LOWER THAN $14,000.00. STATES THIS BILL IS INTEREST UPON PENALTIES. WANTS HELP IN TRYING TO ABATE THE INTEREST AND PENALTIES AND LOWER THIS BILL. |
| C-00003286 | Closed | 2/9/2000 | COMPLAINANT STATES ON 9/27/99 CALLED PECO TO DISCONNECT SERVICES ON THE 1ST OF OCTOBER, 1999, THEY NEVER CAME BY AND DISCONNECTED SERVICE. RECEIVED A STATEMENT A FEW WEEKS LATER STATING OWED PECO MONEY AND WHEN HE ASKED WHY THE UTILITY WAS STILL IN HIS NAME. THEY TOLD HIM THAT THEY DIDN'T HAVE ACCESS TO THE METER. WANTS HELP IN GETTING HIS MONEY BACK THAT PECO OVERBILLED HIM $40 PLUS LONG DISTANCE PHONE CALLS ACCRUED BY HIM DUE TO THIS PROBLEM SO HE REQUEST PECO PAY HIM $125. |
| C-00003284 | Closed | 2/8/2000 | COMPLAINANT STATES PECO SHUT THE SERVICE OFF AT HIS CHURCH, PENTECOSTAL HOUSE OF PRAYER, WHICH IS LOCATED AT 2396 DOUGLAS AVENUE, ASTON, PA ON JANU- ARY 10, 2000. COMPLAINT IS NEVER RECEIVED A SHUT-OFF NOTICE AT THE CHURCH OR AT THE NORMAL BILLING SITE WHICH IS HIS HOUSE AT 3826 ROTHERFIELD LANE, CHADDS FORD, PA. HE KNOWS THERE WAS NOT A SHUT-OFF NOTICE PUT ON CHURCH DOOR SINCE THE CHURCH IS OPEN DAILY AND NO ONE IN THE CONGREGATION NOTICED A SHUT- OFF NOTICE. WANTS A REFUND OF THE $60 TURN-ON FEE AND A REFUND OF THE $376 DEPOSIT REQUIRED FOR THE RECONNECTING OF SERVICE. |
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