Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20029110 | Closed | 12/19/2002 | COMPLAINANT STATES TENANT IS RESPONSIBLE FOR GAS SERVICE AND HE DOES NOT BELIEVE HE SHOULD PAY TO REINSTITUTE SERVICE AT THE RESIDENCE. HE WANTS PGW TO PROVIDE EMERGENCY SERVICE. |
| F-2016-2569049 | Closed | 9/20/2016 | COMPLAINANT STATES TENANT LEFT HER WITH OUTSTANDING BILL AND SHE WOULD LIKE PREVIOUS RESIDENT TO BE RESPONSIBLE FOR HALF OF THE BALANCE DUE ON THIS BILL BEFORE TENANT MOVED. |
| C-2010-2181983 | Closed | 6/9/2010 | Complainant states tenants bill placed on his and PGW put lien against property. He would like the PUC to remove lien and have tenant pay for their own utility service. |
| F-2011-2225278 | Closed | 2/7/2011 | Complainant states termination of gas service due to investigation of previous owner. The house was left for 6 days without heat and water during 6 cold days in December. Also, had to pay charges not related to complainant and for reconnection. |
| F-2011-2280415 | Closed | 12/19/2011 | Complainant states tha tPhiladelphia Gas Works has excess charges on their bill. Complaintant states that they have had several complaints against Philadelphia gas works dealing with gas leaks. Complaintant states that they had their meter changed three times in 2010 due to defective meters. Complaintant states that property damage occured by Philadelphia Gas Works employyees checking for leaks and trying to correct problem. Complaintant states that Philadelphia Gas Works said that they prioritize blocks by how which blocks are the worse. Complaintant states that Philadelphia Gas Works started fixing all the pipes and equipment in March 2011. Complaintant would like their bill readjusted considering all the gas leaks at their property, and a payment agreement to pay off the balance that is determined to be owed. |
| C-2016-2571654 | Closed | 10/14/2016 | COMPLAINANT STATES THAT HE DID NOT USE AMOUNT OF GAS LISTED ON BILL AND WOULD LIKE AN EXPLANATION. |
| C-2019-3010056 | Closed | 5/20/2019 | Complainant states that he has tried for almost an year to have Gas service turned on in her name , requests for a payment agreement. |
| F-2011-2235731 | Closed | 4/4/2011 | Complainant states that he wants PGW to fix his gas meter and gas dispenser and also correct his bill for over $215. |
| C-2019-3014553 | Closed | 11/22/2019 | Complainant states that he was given the wrong information by the company and now his account is in collections. |
| C-20027379 | Closed | 4/4/2002 | COMPLAINANT STATES THAT HE WAS TOLD HIS LIHEAP GRANT MONEY WAS BEING USED TO FUND THE CRP PROGRAM OF PGW. HE WANTS TO KNOW WHY THE MONEY IS NOT APPLIED TO HIS BILL AND ASKS FOR AN INVESTIGATION. |
| F-2017-2613066 | Closed | 7/3/2017 | Complainant states that her meter reading was not accurate due to ERT not working properly resulting in incorrect charges on the bill. |
| F-2017-2617076 | Closed | 7/19/2017 | Complainant states that she is having quality service problem with regards to faulty automated payment system . She states that she was charged twice for $172.00 |
| C-20028274 | Closed | 8/5/2002 | COMPLAINANT STATES THAT $200 WAS BEING ADDED TO HIS BILL SINCE 1998. HE DID NOT QUALIFY FOR LIHEAP AND HAS NOT RECEIVED IT SINCE 1998. HE WANTS PGW TO REFUND $800 TO HIM PLUS ANY INTEREST AND CHARGES. |
| C-2012-2282796 | Closed | 1/4/2012 | Complainant states that 2 people had turned on service to this house that he owned and when he went to sell the house, PGW put a lein on the house for unpaid bills. |
| F-01820214 | Closed | 2/15/2005 | COMPLAINANT STATES THAT A BILL OF OVER $3,000 WAS TRANSFERED TO HIS PROPERTY ALTHOUGH THE PROPERTY WAS NOT OCCUPIED FOR MUCH OF THE TIME AND GAS IS ONLY USED FOR THE HOT WATER HEATER. HE WANTS AN INVESTIGATION AND CORRECTION. HE WANTS THIS CROSS-REFERENCED WITH HIS CASE DOCKETED AS F-01706832. |
| C-20030347 | Closed | 5/13/2003 | COMPLAINANT STATES THAT A CHARGE FOR $699.79 WHEN PGW SWITCHED HER METER TO AN AMR DEVICE. SHE HAS NOT BEEN ABLE TO GET AN EXPLANATION FOR IT AND WANTS THE CHARGE REMOVED IF NOT APPROPRIATE. |
| C-00015635 | Closed | 6/18/2001 | COMPLAINANT STATES THAT A FEW YEARS AGO, THERE WAS A TIME PERIOD IN WHICH PGW WAS NOT READING HER METER AND SHE WAS PAYING ESTIMATED BILLS. THEY THEN IN- STALLED A NEW METER AND BILLED HER FOR $2530.00. SHE THEN ARRANGED A BUDGET TO PAY IT OFF. SHE STATES THAT PGW HAS BROKEN THE CONTRACT 4-5 TIMES, TELL- ING HER TO SEND 2 CHECKS IN EACH MONTH, THEN TELLING HER THAT THERE WAS A WAS A COMPUTER ERROR BECAUSE SHE WAS SENDING TOO MUCH MONEY. SHE NOW QUES- TIONS WHETHER HER $2530.00 BILL WAS CORRECT, AND WANTS THE PUC TO MAKE PGW PROVE THAT THEY BILLED HER CORRECTLY. |
| F-01877895 | Closed | 7/18/2005 | COMPLAINANT STATES THAT A LEVEL PAYMENT PLAN OF $311.00 A MONTH HAS BEEN SET AND THIS IS MORE THEN 20% OF HER INCOME. COMPLAINANT STATES SHE NEEDS A LOWER PAYMENT PLAN SET UP AND A INVESTIGATION DONE ON HOW A SINGLE PERSON COULD POSSIBLY USE SO MUCH GAS. |
| Z-01819459 | Closed | 5/16/2005 | COMPLAINANT STATES THAT A PAYMENT OF $320.00 A MONTH IS TO HIGH. |
| C-2019-3014255 | Active | 11/12/2019 | Complainant states that a payment plan is needed. |
| C-20028035 | Closed | 6/17/2002 | COMPLAINANT STATES THAT A REPRESENTATIVE OF PGW AGREED HIS MONTHLY BILLS FROM JULY 1999 TO MAY 2001 FOR HIS APARTMENT WERE MUCH TOO HIGH, BUT NO ONE CAME TO INVESTIGATE, HE STILL GOT THE BILLS AND CALLED THEM. HE IS NOT ABLE TO GET GAS TURNED ON AT HIS NEW RESIDENCE UNTIL THE OLD BALANCE IS SETTLED. HE WANTS IT TO BE INVESTIGATED. |
| F-2012-2290726 | Closed | 2/27/2012 | Complainant states that a technician came to his house and read the meter and left on August 8, 2011. Complainant states that they received their next gas bill in the amount of $1342. Complainant states that they filed a dispute and based on the decison decided to file a formal complaint. Complainant states that the technician stated there was no signs of magnets or tampering. Complainant states they do not see why they should pay when they are the victims. Complainant is willing to pay half the amount with a payment arrangment. |
| C-2016-2526096 | Closed | 1/27/2016 | Complainant states that a third party had service improperly turned on at deceased father's house. |
| C-20028156 | Closed | 7/15/2002 | COMPLAINANT STATES THAT ACCORDING TO PGW THE LAST TIME METER WAS REALLY READ WAS 10/99. IT WAS ACTUALLY CALLED IN BY CUSTOMER. IN MARCH OF 2002, METER WAS REPLACED WITH DRIVEBY METER AND READING WAS DONE. THE BILL REFLECTS USAGE FOR 29 MONTHS. SHE WANTS PGW TO RECALCULATE USING CORRECT RATES, SUB- STANIATE READING FOR MARCH 31, 2002, SET FORTH PAYMENTS MADE BY CUSTOMER FROM DATE OF LAST ACTUAL READING TO 4/1/02 AND SHOW HOW THEY WERE APPLIED. ALSO WANTS PUC TO ORDER PGW NOT TO SHUT OFF GAS SERVICE AND PAY ATTORNEY FEES. |
| F-00995243 | Closed | 2/20/2002 | COMPLAINANT STATES THAT AFTER ESTIMATED READING FOR YEARS, PGW REPLACED THE METER AND SENT A BILL FOR OVER $2,000, ALTHOUGH THE NEW METER SHOWS LESS EACH MONTH THAN BEFORE. |
Showing results 2801 - 2825 of 7448
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