Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-20054747 | Closed | 5/2/2005 | COMPLAINANT STATES THAT COMPANY RAISED CAP RATE. SHE WANTS A HEARING AND A REASONABLE WORKABLE CRP AGREEMENT. |
| C-20065816 | Closed | 1/30/2006 | COMPLAINANT STATES THAT DEC 2005 THE PUC CAME TO A CONCLUSION THAT THE TENANT JOAN MITCHELL WAS NOT RESPONSIBLE FOR ANY OF HER GAS BILL BECAUSE SHE WAS BEING CHARGED FOR MORE THAN SHE WAS USING FOR HER FIRST FLOOR APARTMENT. COMP LAINANT STATES THAT IN A WEEK OR SO HE WILL HAVE ALL FLOORS AT 782 N UNION ST. SEPARATED WITH THEIR OWN PIPES AND METERS. COMPLAINANT STATES AT THAT TIME HE WANTES THE TENANT TO PUT HER GAS IN HER NAME FOR HER APARTMENT. COMPLAINANT ALSO REQUESTS THE PUC SET HIM UP ON A PAYMENT PLAN FOR WHAT HE OWES. |
| F-2011-2263684 | Closed | 9/16/2011 | Complainant states that due to financial difficulties, Complainant needs a more reasonable monthly payment. |
| Z-01775134 | Closed | 5/31/2005 | COMPLAINANT STATES THAT DUE TO HER NOT RECEIVING A HER BILLS HER BILL THEY SENT HER SHOWED SHE OWED $8872.81. SHE STATES SHE CAN ONLY PAY $150.00 A MONTH AND THEY ARE SENDING HER MONTHLY BILLS OF $600.00. |
| C-20054246 | Closed | 1/27/2005 | COMPLAINANT STATES THAT DUE TO PGW SHUTTING OFF HIS GAS, HE IS REQUIRED TO PAY A $500 SECURITY FEE AND A $123 RECONNECTION FEE THROUGH NO FAULT OF HIS. HE FEELS THAT HIS GAS SHOULD NOT OF BEEN SHUT OFF. HE WOULD LIKE THE FEES TO BE RESCINDED AND ANY PAYMENT ALREADY MADE TO THESE FEES REIMBURSED TO HIM. |
| C-20015953 | Closed | 8/1/2001 | COMPLAINANT STATES THAT DUE TO PGW'S CUSTOMER SERVICE THAT DOES NOT EXIST, HE WAS UNABLE TO NOTIFY THEM THAT HE WAS CHANGING ADDRESSES AND WANTED THEM TO DISCONTINUE HIS SERVICE AT HIS OLD ADDRESS. AFTER HAVING CALLED THEM MANY TIMES TO NO AVAIL, HE WROTE THEM A LETTER AND DIDN'T RECEIVE A RESPONSE. TO DATE, HE IS STILL BEING BILLED FOR SERVICE AT HIS PREVIOUS ADDRESS. HE WANTS THE PUC TO MAKE PGW FORMALLY APOLOGIZE FOR LYING TO THE PUBLIC, ACKNOWLEDGE THE BAD CUSTOMER SERVICE, AND MAKE THEM HIRE SOME OPERATORS TO ANSWER THEIR PHONES. |
| F-01628548 | Closed | 5/6/2005 | COMPLAINANT STATES THAT DUE TO PGW'S NEGLIGENCE HE WOULD LIKE TO SEE THE RECENT CHARGES THAT PGW CLAIMS THEY OWE TAKEN OFF THEIR ACCOUNT. |
| F-01844549 | Closed | 5/3/2006 | COMPLAINANT STATES THAT DUE TO THE LENGTH OF TIME PHILA GAS WORKS TOOK TO FIND THE PROBLEM THAT IT SHOULD NOT BE THE BURDEN OF THE THE CUSTOMER TO RE- PAY THE MONEY. |
| C-20043261 | Closed | 6/24/2004 | COMPLAINANT STATES THAT EVEN THOUGH SHE HAS NOT USED HER GAS IN 4 YEARS, HER BILLS ARE NOT DIMINISHING.COMPLAINANT WANTS THE PUC TO LOOK INTO HER BILL AND DECREASE IT. |
| C-20077865 | Closed | 6/27/2007 | COMPLAINANT STATES THAT FOR NINE MONTHS HE DID NOT GET A BILL AND THEN WHEN HE DID RECEIVE ONE IT WAS A LARGE SUM WITH LATE PAYMENT FEES INCLUDED. HE WANTS THE PUC TO REVIEW THE CHARGES AND IF TO HELP HIM MAKING A PAYMENT PLAN WHICH DOESN'T INCLUDED ANY INTEREST OR PENALTIES. |
| C-20029082 | Closed | 12/16/2002 | COMPLAINANT STATES THAT FOR SEVERAL MONTHS, HE RECEIVED BILLS FOR $.00, THEN WAS BILLED $900.87 BECAUSE OF A COMPUTER ERROR IN BILLING. HE DOES NOT THINK HE SHOULD BE RESPONSIBLE FOR THEIR ERROR AND ALSO BELIEVES THE JULY AND AUG BILLS ARE TOO HIGH. |
| F-00813724 | Closed | 5/21/2001 | COMPLAINANT STATES THAT FOR THE LAST 21 MONTHS, PGW HAS REFUSED TO COMMUNI- CATE WITH HIM REGARDING CONTESTED BILLING CHARGES. HE CANNOT GET THROUGH BY PHONE. HE STATES THAT HE READ HIS OWN METER FOR 4 MONTH LAST YEAR AND CALLED THE READINGS IN TO PGW'S TAPE, BUT THAT NONE OF THESE FIGURES WERE REFLECTED IN HIS BILLS. HE HAS SENT PGW 26 LETTERS WITH NO RESPONSES. THEY HAVE ALSO FAILED TO KEEP THE APPOINTMENTS TO READ HIS METER. HE WANTS THE PUC TO FIND OUT WHY PGW IS IGNORING HIM, AND WANTS TO HAVE HIS BILL ADJUSTED ACCORDINGLY. |
| F-00927389 | Closed | 3/6/2003 | COMPLAINANT STATES THAT FOR THREE YEARS PGW DID NOT READ THE METER AND THEN SENT HIM AN OUTRAGEOUS BILL. HE FEELS THE COMPANY SHOULD BE RESPONSIBLE FOR THIS. |
| C-20043489 | Closed | 8/5/2004 | COMPLAINANT STATES THAT FOR TWELVE MONTHS, PHILADELPHIA GAS WORKS DID NOT AD- JUST HIS BILL AS PROMISED, RESULTING IN LATE CHARGES OF $754.56 AND $72 MORE FROM MAY TO JULY AND ERRONEOUS MONTHLY CHARGES. HE WANTS THE LATE FEES TO BE WAIVED AND THE BILL CORRECTED. |
| C-20039183 | Closed | 1/6/2003 | COMPLAINANT STATES THAT GAS BILLS HAVE INFLATED A LOT AND HE BELIEVES HE IS BEING OVERCHARGED. HE WANTS IT TO BE INVESTIGATED AND HIS USAGE EVALUATED. |
| C-20027256 | Closed | 3/22/2002 | COMPLAINANT STATES THAT GAS PRICES ARE TOO HIGH BECAUSE PEOPLE AT THE TOP ARE STEALING AND HE WANTS IT STOPPED.--------------------------------------------- COMPLAINT REDOCKETED TO R-00017034C0007. |
| F-01021098 | Closed | 4/19/2002 | COMPLAINANT STATES THAT GAS PRICES ARE TOO HIGH. SHE WANTS EXCESS CHARGES TO BE ELIMINATED AND OFFERS TO PAY MONTHLY CHARGES PLUS $400 A MONTH. |
| F-2012-2290601 | Closed | 2/24/2012 | Complainant states that gas was disconnected at 602 Long shore on July 29, 2011 and connected to their current address. Complainant states the gas representative reading the meter told them the bill should be $35.00 and mailed to current address. Complainant wants bill voided, states they were never late and paid bill on time at 602 Long shore address. Complainant states that it was not their fault incorrect equipment installed at 602 Long shore address. |
| F-02183696 | Closed | 7/26/2007 | COMPLAINANT STATES THAT HE AND MARIA FABII MOVED IN TOGETHER A COUPLE OF YEARS AGO. HE FOUND OUT THAT THE GAS BILL WASN'T PAID. HE WANTS THE PUC TO ORDER THAT THEY SEPARATE BOTH HIS AND MARIA'S GAS BILLS. |
| C-20029055 | Closed | 12/9/2002 | COMPLAINANT STATES THAT HE CALLED TO HAVE BILLS CHANGED TO HIS WIFE'S NAME AFTER THEIR DIVORCE BUT IT WAS NEVER DONE. THEN HE GOT THE HOUSE AND HIS TENANT IS HAVING PROBLEMS GETTING GAS BECAUSE THEY SAY HE OWES THEM MONEY. HE WANTS THE CHARGES REMOVED FROM HIS BILL FROM THE TIME HE NOTIFIED THEM AND TO LET HIS TENANT HAVE GAS SERVICE. |
| C-20026985 | Closed | 2/22/2002 | COMPLAINANT STATES THAT HE CANNOT AFFORD HIS GAS BILL OF $84 A MONTH, AND OFFERS TO PAY $34 A MONTH. |
| Z-01717630 | Closed | 9/7/2004 | COMPLAINANT STATES THAT HE CANNOT AFFORD TO PAY $800 AT ONE TIME AND OFFERS TO PAY $100 EXTRA EACH MONTH. |
| Z-01500504 | Closed | 11/20/2003 | COMPLAINANT STATES THAT HE CANNOT AFFORD TO PAY $800 TO GET HIS GAS TURNED BACK ON. HIS BILL OF $6,000 WAS BEING INCREASED EVEN THOUGH HIS FURNACE WAS BROKEN AND THE GAS WAS OFF. HE ASKS IF THE BILL COULD BE CLEARED OR REDUCED TO SOMETHING HE COULD PAY. |
| C-20028144 | Closed | 7/12/2002 | COMPLAINANT STATES THAT HE CANNOT PAY $120 A MONTH AND WANTS TO GO BACK TO THE ORIGINAL PAYMENT PLAN OF $85 A MONTH BUT NOT BE REQUIRED TO SHOW PROOF OF EMPLOYMENT. |
| C-20027585 | Closed | 5/6/2002 | COMPLAINANT STATES THAT HE CANNOT PAY $148 A MONTH. HE ASKS TO HAVE HIS PAYMENT LOWERED AND OFFERS TO PAY $75. |
Showing results 2851 - 2875 of 7490
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