Skip to content

Utility Code 125042

The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.

Utility Information

Basic Utility Information

Utility Name
PHILADELPHIA GAS WORKS

Utility Code
125042

Utility Type
Gas

Utility Status
Active

Carrier ID

Utility Contact Information

Physical Address

Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122

Phone

Fax

Website
www.pgworks.com/

Email

Authority Information

Utility Authorities Information

Service Type Authority Status Date Certified Suspension Date Suspension Expiration Application Number Trading As Name
Gas Active A-125042
Insurance Information

Utility Insurance Information

No insurance information for this utility.

NGS Territories

NGS Territories Serviced by a Utility

Residential
No

Columbia Gas
No

Small Commercial
No

National Fuel Gas
No

Mixed Meter

PECO
No

Large Commercial
No

Peoples Gas Company LLC
No

Industrial
No

Peoples Natural Gas Company
No

Governmental
No

PGW
No


UGI Utilities - Gas
No


Valley Energy

Docketed Cases

Docket Number Case Status Date Filed Allegation
C-2011-2254323 Closed 7/21/2011 Complainant states that PGW added unpaid tenants bills to complainants bill.
F-01091577 Closed 7/29/2002 COMPLAINANT STATES THAT PGW BILLED HER FOR TWO YEARS OF CHARGES BECAUSE OF A FAULTY METER. SHE FEELS SHE SHOULD NOT BE HELD RESPONSIBLE FOR THESE CHARGES
F-01008205 Closed 6/28/2002 COMPLAINANT STATES THAT PGW BILLED THEM FOR OVER $3,000 AFTER FAILING TO READ THEIR METER, EVEN WHEN REQUESTED. THEY HAVE NOT GOTTEN ANY RESPONSE FROM THE COMPANY WHEN THEY TRY TO CONTACT THEM. HE ASKS FOR THE BALANCE OF $2,412.29 TO BE DROPPED OR PAYMENTS BE ARRANGED AND THAT THE METER BE READ MONTHLY.
C-20027030 Closed 2/28/2002 COMPLAINANT STATES THAT PGW BILLS FOR COMMODITY FEES, USAGE FEES AND SERVICE FEES. HE WANTS TO SEE EXEMPTIONS OR A SLIDING SCALE BASED ON INCOME.
C-2011-2245434 Closed 5/24/2011 Complainant states that PGW blindsided her a shut off notice from a tenant and said if the tenant did not pay a lien would be place on her property.
C-2010-2197891 Closed 9/2/2010 Complainant states that PGW came out to her house to secure a widening hole due to the pipe - they did not completely seal it and Gila would like for PGW to come back out to complete the job.
Z-01810348 Closed 3/28/2005 COMPLAINANT STATES THAT PGW CASHED THE CHECK FOR HER AUGUST BILL BUT NEVER CREDITED HER ACCOUNT WITH THE CHECK AMOUNT.COMPLAINANT WANTS THE PUC TO HAVE PGW CREDIT HER ACCOUNT WITH THE CHECK FROM LAST AUGUST.
Z-01620040 Closed 5/16/2005 COMPLAINANT STATES THAT PGW CHANGED ALL THE METERS ON THEIR BLOCK AND WHEN THEY DID THEY SENT HER A BILL FOR $2000.00. SHE STATES SHE NOTIFIED THE COM- PANY ABOUT THE BILL AND THEY STATED THEY WERE DOING ESTIMATED BILLS FOR THE LAST 4 YEARS BECAUSE THEY DID NOT HAVE STAFF TO GO TO THE HOMES TO READ THEM AND THIS WAS THE DIFFERENCE FROM THE ESTIMATED BILLS. COMPLAINANT FEELS THE PHILA GAS WORKS SHOULD HAVE TO BEAR THIS COST BECAUSE IT WAS NOT HER FAULT THAT THEY DID NOT READ THE METER FOR 4 YEARS.
F-01014376 Closed 6/17/2002 COMPLAINANT STATES THAT PGW CHANGED HIS ACCOUNT NUMBER WHEN THEY CHANGED HIS METER WITHOUT NOTIFYING HIM AND ALL HIS PAYMENTS WERE SUPPOSEDLY CREDITED TO THE WRONG ACCOUNT. HE HAS NOT BEEN ABLE TO RESOLVE THIS WITH THE COMPANY.
C-20054238 Closed 1/21/2005 COMPLAINANT STATES THAT PGW CHANGED THE METER AND THE AMOUNT OWED IS OUT OF LINE WITH USAGE OVER THE LAST YEAR. HE WANTS AN INVESTIGATION.
F-01609662 Closed 2/14/2005 COMPLAINANT STATES THAT PGW CHANGED THE METER ON A VACANT PROPERTY AND THEN SENT THEM A LARGE BILL, CLAIMING THE METER HAD REGISTERED INCORRECTLY. USAGE WOULD HAVE BEEN MINIMAL AND THE BILL COULD NOT BE CORRECT. HE IS CHALLENGING THE AMOUNT AND WANTS IT TO BE CORRECTED.
C-20031581 Closed 10/16/2003 COMPLAINANT STATES THAT PGW CHARGED FOR WORK THEY NEVER DID.
F-01505694 Closed 7/7/2004 COMPLAINANT STATES THAT PGW CHARGED HER AN OUTRAGOUS AMOUNT OF MONEY BECAUSE THEY UNDER-ESTIMATED HER GAS USAGE. WOULD LIKE THE CHARGED CANCELED BECAUSE SHE STATES THAT PGW CHARGED HER ONCE AND THEN CAME BACK OUT AND CHANGED THE AMOUNT.
C-20030462 Closed 3/12/2003 COMPLAINANT STATES THAT PGW CHARGED THEM $8074.77 FOR OCT 2001 TO AUGUST 2002 WHEN THE LAUNDROMAT WAS CLOSED FOR BUSINESS. THEY WANT THIS BILL TO BE CAN- CELLED.
F-2011-2272161 Closed 10/31/2011 Complainant states that PGW come to her house and shut off the gas becuase they said it was on illegally.
C-2015-2521142 Closed 12/28/2015 Complainant states that PGW damaged sewer line in front of house.
F-01254526 Closed 11/20/2003 COMPLAINANT STATES THAT PGW DID ESTIMATED BILLING. WHEN THEIR BILL WAS ESPEC IALLY HIGH, PGW TOLD THEM TO DISREGARD IT AS A COMPUTER ERROR. HE THINKS THE BILL OF OVER $4,000 IS TOO HIGH. HE WANTS A FAIR SETTLEMENT WITH THE COMPANY
F-00979340 Closed 12/23/2002 COMPLAINANT STATES THAT PGW DID NOT CHANGE THE BILLS FROM HIS MOTHER'S NAME TO HIS NAME, EVEN WHEN HE PROVIDED A DEATH CERTIFICATE. HOWEVER, HE PAID THE BILLS AND DOESN NOT BELIEVE HE OWES PGW ANY MONEY.
C-20027427 Closed 4/10/2002 COMPLAINANT STATES THAT PGW DID NOT COME TO READ HER METER AND NOW SHE IS NOT ABLE TO PAY THEIR BILL.
F-01295400 Closed 9/4/2003 COMPLAINANT STATES THAT PGW DID NOT DO MAINTENANCE ON A MALFUNCTIONING AMR METER FOR 26 MONTHS AND HIS BILLS INCREASED AS A RESULT. HE IS ASKING FOR A REDUCTION OF HIS BILL AND THAT PGW BE HELD ACCOUNTABLE.
F-01037081 Closed 3/25/2002 COMPLAINANT STATES THAT PGW DID NOT READ THE METER FOR 23 MONTHS AND THEN BILLED AT THE HIGHER CURRENT RATE. HE WANTS THEM TO BE INVESTIGATED, FINED IF APPROPRIATE AND HIS ACCOUNT CREDITED.
Z-01393163 Closed 9/8/2003 COMPLAINANT STATES THAT PGW DID NOT READ THE METER FOR FIVE YEARS AND THEN SENT A HIGH BILL. SHE WANTS TO WORK OUT A LOWER PAYMENT.
C-20027439 Closed 4/11/2002 COMPLAINANT STATES THAT PGW DID NOT READ THE METER FOR SEVEN YEARS AND THEN REPLACED THE METER AND BILLED HIM FOR $3,653.54. PGW HAS NOT RESPONDED TO HIS CORRESPONDENCE. HE WANTS AN ACCURATE AND FAIR BILL, AND OFFERS TO PAY $50 A MONTH UNTIL THE BILL IS PAID.
Z-00837506 Closed 5/28/2002 COMPLAINANT STATES THAT PGW DID NOT RECORD HIS METER READINGS AND BILLED HER FOR OVER $500, WHICH SHE DOES NOT BELIEVE SHE SHOULD PAY.
C-20042995 Closed 5/24/2004 COMPLAINANT STATES THAT PGW DIDN'T CLEAN OR FIX THEIR HEATER, SO THEY WOULD LIKE TO KNOW WHY THEY ARE BEING CHARGED.

Showing results 3251 - 3275 of 7493

 

Need More Help?

If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.

Document Search

Public utility documents available electronically include case dockets, public meeting orders and more.

Filing & Resources

Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.

eFILING

Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.