Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-2012-2309282 | Closed | 6/6/2012 | Complainant states that PGW entered him home without notice to him. |
| F-01051858 | Closed | 4/26/2002 | COMPLAINANT STATES THAT PGW ESTIMATED HER BILL AS $4,000, WHICH SHE FEELS IS MUCH TOO HIGH FOR A SMALL APARTMENT AND THEY ARE NOT ABLE TO PAY. SHE WANTS THE BILL TO BE INVESTIGATED. |
| C-20039821 | Closed | 3/17/2003 | COMPLAINANT STATES THAT PGW ESTIMATED HIS BILL AND HAS NOT TRIED TO REMEDY IT HE WANTS THEM TO RECALCULATE HIS BILL FOR AUG 28 TO SEPT 10, 2002 AND GIVE HIM $1,910.37 IN CREDIT, AND 20% REDUCTION FOR THE REMAINING BALANCE. |
| C-2015-2504851 | Closed | 9/21/2015 | Complainant states that PGW failed to comply with PUC Order in F-2013-2392770. |
| C-20027378 | Closed | 4/4/2002 | COMPLAINANT STATES THAT PGW FAILED TO DO ACTUAL READINGS AND THEN SENT A BILL FOR NINE MONTHS OF USAGE AND THOUSANDS OF DOLLARS. THEY WANT TO NEGOTIATE A SETTLEMENT AT A RATE FOR THE TIME OF USAGE, NOT THE CURRENT RATE. |
| C-00004265 | Closed | 10/2/2000 | COMPLAINANT STATES THAT PGW FAILED TO MAIL HER BILLS FOR 3 MONTHS AND IS NOW ASKING FOR THE MONEY ALL UP FRONT. SHE FEELS SHE SHOULD NOT HAVE TO PAY ALL AT ONCE FOR THEIR OWN NEGLIGENCE AND WANTS THIS MATTER RESOLVED. |
| F-01434221 | Closed | 1/2/2004 | COMPLAINANT STATES THAT PGW FAILED TO READ HIS METER AND THEN SENT HIM A BILL FOR $778.72. THEY AGREED TO REDUCE IT TO $220.06. THEN THEY THREATENED SHUT OFF BECAUSE HE HAD NOT INSTALLED AN AMR DEVICE, WHICH HE HAD DONE ON JUNE 23, 2003. HE OBJECTS TO THEIR CUSTOMER TACTICS. |
| F-00883855 | Closed | 1/30/2002 | COMPLAINANT STATES THAT PGW FILED TO RESPOND TO NUMBEROUS REQUESTS FOR ACTUAL METER READINGS OVER TWO YEARS AND VASTLY OVERESTIMATED BILLING, THAT THE PGW D ID NOT CHANGE HIS METER AS THEY CLAIMED OR SEND REPRESENTATIVES ON THE FOUR DA TES THEY SCHEDULED. |
| F-00837619 | Closed | 6/18/2002 | COMPLAINANT STATES THAT PGW HAS ATTACHED BILLS FOR SOMEONE ELSE TO HER ACCOUNT WITHOUT HER PERMISSION AND SHE HAS NOT BEEN ABLE TO GET THEM TO COR- RECT IT. SHE WANTS THE PUC TO INTERVENE. |
| C-20015954 | Closed | 8/1/2001 | COMPLAINANT STATES THAT PGW HAS BEEN BILLING HER FOR 2 ADDRESSES SINCE 9/1996. SHE STATES THAT SHE HAD APPLIED TO HAVE THE GAS TURNED OFF AT THE OLD ADDRESS AND TURNED ON AT THE NEW ADDRESS, BUT PGW NEVER TURNED THE OLD GAS OFF. SHE STATES THAT PGW IS INSISTING THAT SHE PAY FOR BOTH ADDRESSES. SHE WANTS THE PUC TO MAKE PGW CREDIT HER ACCOUNT FOR THE YEARS OF OVERPAYMENTS, AND FORMALLY APOLOGIZE TO HER. |
| C-20043256 | Closed | 6/28/2004 | COMPLAINANT STATES THAT PGW HAS BILLED HIM FOR SERVICES THAT DID NOT BELONG TO HIM. COMPLAINANT WANTS THE PUC TO FIND PGW GUILTY FOR VIOLATIONS OF MANY CODES. |
| C-20043326 | Closed | 6/30/2004 | COMPLAINANT STATES THAT PGW HAS NOT ACCEPTED HIS PARTIAL ASSIGNMENT FOR FULL DISCHARGE OF THE DEBT. WOULD LIKE PGW TO SHOW THAT THEY ARE ABOVE THE LAW OR ELSE DISCHARGE THE PARTIAL ASSIGNMENT |
| C-20031649 | Closed | 10/27/2003 | COMPLAINANT STATES THAT PGW HAS NOT COOPERATED IN REASSESSING HER PAYMENT PLAN ALTHOUGH SHE HAS HEALTH PROBLEMS. SHE WANTS THE PUC TO INTERVENE. |
| F-01055197 | Closed | 3/19/2003 | COMPLAINANT STATES THAT PGW HAS NOT PROVIDED HIM WITH INFORMATION ON THE ACTUAL COST OF GAS THAT WAS USED. HE WANTS THIS INFORMATION TO DETERMINE IF THE BILL OF $3201.12 IS ACCURATE. |
| F-00974684 | Closed | 9/4/2001 | COMPLAINANT STATES THAT PGW HAS OVERBILLED HIM. HE WANTS THE PUC TO INVESTI- GATE HIS COMPLAINT. |
| C-20016030 | Closed | 8/16/2001 | COMPLAINANT STATES THAT PGW HAS OVERCHARGED HER SINCE AUGUST 2000. SHE IS STILL RECEIVING BILLS FOR HER PREVIOUS ADDRESSES, AND IS UPSET ABOUT THIS. SHE WANTS THE PUC TO HELP HER FIGURE OUT WHAT SHE ACTUALLY OWES, AND MAKE PGW CREDIT HER ACCOUNT ACCORDINGLY. |
| C-20016359 | Closed | 10/29/2001 | COMPLAINANT STATES THAT PGW HAS OVERCHARGED HER. ALSO SHE STATES HER GAS WAS CUT OFF WHILE IT WAS UNDER INVESTIGATION. SHE WANTS PGW TO TURN THE GAS BACK ON SINCE SHE FEELS THAT SHE COULD NOT OWE THEM $3000.00 SINCE HER GAS HAS BEEN TURNED OFF AND SHE HAS BEEN PAYING THE BILLS AFTER THE TURN OFF. |
| C-20016109 | Closed | 9/4/2001 | COMPLAINANT STATES THAT PGW HAS REFUSED TO SUPPLY GAS TO RESIDENTS AT 1522 WALNUT ST. THEY STATE THAT HE DIDN'T HAVE THE PROPER PAPERS TO SHOW THAT HE DIDN'T LIVE THERE. HE STATES THAT HE RENTED THE PROPERTY TO MR CHARLES WALKER. HE WANTS THE PUC TO HELP HIM OBTAIN GAS SERVICE, AND INVESTIGATE WHY PGW REFUSES TO SUPPLY GAS TO HIS TENANT. |
| F-00822063 | Closed | 5/22/2001 | COMPLAINANT STATES THAT PGW INFORMED HIM THAT THEY WOULD INSTALL AN ELECTRIC GAS METER IN HIS HOME. THIS ONLY HAPPENED AFTER SOME TIME, AND ALTHUGH HE THOUGHT THAT THE ESTIMATED BILLING WOULD STOP AFTER THIS, IT CONTINUED FOR 3-4 MONTHS. WHEN HE ASKED WHY THIS WAS STILL HAPPENING, THEY INFORMED HIM THAT THERE WERE NOT ENOUGH METERS IN HIS AREA FOR THEM TO READ HIS METER. THEY THEN INSTALLED A NEW METER, AS THE OTHER ONE WAS DEFECTIVE, BUT STILL ESTIMATED HIS BILLS. HE WANTS THE PUC TO MAKE PGW BASE HIS BILLS ON ACTUAL METER READINGS. |
| F-01592896 | Closed | 2/14/2005 | COMPLAINANT STATES THAT PGW IS ADDING A BALANCE FROM THE PREVIOUS OCCUPANT ON HIS BILL. HE DID NOT HAVE SERVICE IN HIS NAME UNTIL DECEMBER OF 2003. HE WANTS IT TO BE INVESTIGATED AND CORRECTED. |
| C-20043339 | Closed | 7/8/2004 | COMPLAINANT STATES THAT PGW IS CHARGING A SURCHARGE TO PAYING CUSTOMERS TO MAKE UP FOR THE UNPAYING CUSTOMERS. THE COMPLAINANT WANTS THE PUC TO DENY THE REQEST FOR THIS SURCHARGE AND CREATE BETTER WAYS FOR COLLECTING OVERDUE BILLS |
| C-20043338 | Closed | 7/12/2004 | COMPLAINANT STATES THAT PGW IS CHARGING CUSTOMERS A HIGH SURCHARGE BECAUSE OF UNPAYING CUSTOMERS. COMPLAINANT WANTS THE PUC TO INVESTIGATE THE MATTER. |
| C-20043276 | Closed | 7/2/2004 | COMPLAINANT STATES THAT PGW IS CHARGING HER FOR GAS USAGE PUT UNDER HER NAME FROM A DIFFERENT ADDRESS THAT SHE NEVER USED.COMPLAINANT WANTS THE PUC TO STOP PGW FROM CHARGING THIS AMOUNT AND UPDATE HER ACCOUNT TO HER CURRENT BILL TOTAL. |
| F-01265444 | Closed | 10/21/2003 | COMPLAINANT STATES THAT PGW IS CHARGING HIM $1,000 FOR ONE YEAR. HE WANTS THIS TO BE CORRECTED. |
| F-2012-2285265 | Closed | 1/25/2012 | Complainant states that PGW is charging the complainant 4 years of make-up due to a faulty meter. |
Showing results 3276 - 3300 of 7493
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