Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-01478779 | Closed | 1/5/2004 | COMPLAINANT STATES THAT PGW IS CLAIMING HE OWES $2700 BECAUSE THEIR ESTIMATED READINGS WERE TOO LOW. HE ALSO BELIEVES THAT THE METER WAS FAULTY BEFORE IT WAS REPLACED ON MAY 13, 2003. HE WANTS THEIR ESTIMATED READING TO BE ACCEP- TED AS HIS TOTAL LIABILITY FOR PROPERTY AT 5131 PINE ST, PHILADELPHIA. |
| F-01143164 | Closed | 8/8/2002 | COMPLAINANT STATES THAT PGW IS CLAIMING SHE OWES $3,700 FOR ADJUSTMENT ON ESTIMATED BILLS GOING BACK TO 1994. SHE BELIEVES THEY CANNOT PROVE THE ACCURACY AND DISPUTES THE AMOUNT. SHE WANTS HER BILL TO BE CLEARED AS OF MAY 2000 WHEN THE NEW METER WAS INSTALLED AND THE $750 IN COUNSEL FEES REIM- BURSED. |
| Z-00918339 | Closed | 6/20/2001 | COMPLAINANT STATES THAT PGW IS HOLDING HER ACCOUNTABLE FOR ANOTHER PERSON'S GAS BILL THAT WAS INCURRED WHEN THEY WERE LIVING TOGETHER. SHE STATES THAT SHE HAD THE ACCOUNT SWITCHED TO HER NAME, AND PGW WANTS HER TO PAY THE WHOLE BILL. SHE WANTS THE PUC TO MAKE PGW BILL HER FOR HALF OF THE CHARGES. |
| C-20015847 | Closed | 7/9/2001 | COMPLAINANT STATES THAT PGW IS NOT PROVIDING HER WITH INFORMATION REGARDING HER ACCOUNT. SHE STATES THAT SHE RECEIVES BILLS, BUT IS UNABLE TO GET A CLEAR EXPLANATION OF THE CHARGES. SHE STATES THAT PGW ADDED MORE MONEY TO HER BALANCE JUST AS SHE WAS ABOUT TO PAY IT OFF, CLAIMING THAT IT WAS IN A "FROZEN" STATUS. THIS DOESN'T MAKE SENSE TO HER, BECAUSE HER ACCOUNT WAS ACTIVE AT THE TIME. SHE WANTS THE PUC TO INVESTIGATE WHY PGW IS CHARGING HER THESE EXTRA AMOUNTS, AND SHE WANTS THE PUC TO MAKE SURE THAT THEIR ACTIONS ARE CORRECT. |
| C-2011-2241810 | Closed | 5/9/2011 | Complainant states that PGW is putting a lien on her house bc of non-payment for a gas bill that is not the customers bill. |
| F-00831881 | Closed | 8/13/2001 | COMPLAINANT STATES THAT PGW IS REBILLING HIM FOR SERVICES HE PAID FOR LAST YEAR. HE STATES THAT HE WAS GIVEN A LOW ESTIMATE BECAUSE PGW DID NOT READ HIS METER. HE WANTS TO KNOW WHY HE HAS TO PAY FOR PGW'S ERROR. HE WANTS THE PUC TO INVESTIGATE WHY PGW DID NOT READ HIS METER, WHY THIS ERROR WENT UNDE- TECTED FOR 7 MONTHS, WHY HE WAS BEING SENT ESTIMATED BILLS, AND WHY PGW DID NOT INFORM HIM OF THIS ERROR BEFORE BILLING HIM. HE WANTS THE PUC TO MAKE PGW IMPLEMENT POLICIES TO STOP THESE BILLING ERRORS. |
| C-2011-2271097 | Closed | 10/24/2011 | Complainant states that PGW is saying that he owes money from his gas bill from when he never owned the house. |
| C-2010-2192730 | Closed | 8/9/2010 | Complainant states that PGW is stating that her service was shut off in May 2010 in which it wasn't and would like the situation disputed. |
| C-20055037 | Closed | 7/27/2005 | COMPLAINANT STATES THAT PGW IS TRYING TO CHARGE HIM FOR GAS THAT A FORMER TENNANT IS RESPONSIBLE FOR. COMPLAINANT WANTS THE PUC TO INSURE HIM THAT HE IS ONLY PAYING FOR THE GAS HE HAS USED. |
| C-20078153 | Closed | 8/22/2007 | COMPLAINANT STATES THAT PGW IS TRYING TO CHARGE THEM FOR GAS THAT THEY DID NOT USE. |
| C-20028939 | Closed | 11/15/2002 | COMPLAINANT STATES THAT PGW KEEPS ADDING $50 TO HIS BILL WHICH THE PUC TOLD HIM HE DIDN'T NEED TO PAY. |
| F-2011-2268994 | Closed | 10/18/2011 | Complainant states that PGW kept billing him after selling his house. |
| F-2012-2321961 | Closed | 8/10/2012 | Complainant states that PGW made up a bill dating back four years or a broken meter. Complainant wants amount owed dismissed or greatly reduced. |
| F-2012-2326586 | Closed | 9/26/2012 | Complainant states that PGW never contacted them about switching service to their name. |
| F-00871449 | Closed | 6/19/2002 | COMPLAINANT STATES THAT PGW NEVER CREDITED HIS PAYMENT OF $1804 ALTHOUGH HE SHOWED THEM HIS CANCELLED CHECK NUMEROUS TIMES, AND THEY CONTINUE TO ADD $50 A MONTH FOR A LATE FEE AND HAVE THREATENED SHUT-OFF. HE WANTS THIS INVESTI- GATED AND THE BILLING CORRECTED. |
| Z-01046524 | Closed | 4/8/2002 | COMPLAINANT STATES THAT PGW NEVER DOES ACTUAL METER READINGS AND SHE RECEIVED INACCURATE BILLS. SHE WANTS THEM TO BE INVESTIGATED. |
| Z-01472996 | Closed | 10/27/2003 | COMPLAINANT STATES THAT PGW OFFERED HIM FORGIVENESS OF HIS BILL OF $5,129.69 BUT HAS SINCE REPEATEDLY THREATENED HIM WITH TERMINATION. HE WANTS THE LETTER OF FORGIVENESS TO BE REINSTATED, AND AGREES TO PAY THE REMAINING BALANCE. HE ALSO WANTS SERVICE TO BE RESTORED WITHOUT PENALTIES. |
| F-01359358 | Closed | 11/26/2003 | COMPLAINANT STATES THAT PGW OVERBILLED BECAUSE THEY USED ESTIMATED READINGS. SHE SENT A CHECK FOR $2,000, MARKING THAT IT SIGNIFIED ACCEPTANCE OF SETTLE- MENT OF THEIR DISPUTE. PGW CASHED IT BUT CONTINUES TO CARRY THE DISPUTED AMOUNT ON THE ACCOUNT. |
| Z-00873056 | Closed | 5/14/2001 | COMPLAINANT STATES THAT PGW OVERCHARGED HER FOR ALMOST ONE FULL YEAR. SHE ALSO STATES THAT HER PAYMENT PLAN IS TOO HIGH. SHE WANTS THE PUC TO INVESTI- GATE THIS, POSSIBLY REFUND HER ACCOUNT, AND PUT HER ON A BUDGET OF $154.00 PER MONTH. |
| F-01086521 | Closed | 6/17/2002 | COMPLAINANT STATES THAT PGW OVERCHARGES FOR SERVICE, RECORD-KEEPING IS INEX- PLICABLE, REFERENCE ANALYSIS WAS NEVER ATTACHED, NO ACTUAL METER READING WAS DONE BETWEEN SEPTEMBER 1999 AND JUNE 2001, AND AUTOMATIC METER READING DEVICE WAS NOT INSTALLED IN TIMELY MANNER. THEY WANT IT TO BE INVESTIGATED AND ACCURATE BILLING PROVIDED. |
| C-2011-2270974 | Closed | 10/24/2011 | Complainant states that PGW placed a lien on his rental property because of his tenant not paying his bill. |
| C-2011-2243716 | Closed | 5/23/2011 | Complainant states that PGW placed liens on complainants properties because of numerous tenants not paying PGW's bills. |
| C-20044166 | Closed | 11/29/2004 | COMPLAINANT STATES THAT PGW PROMISED TO ISSUE A CHECK FOR $709.31 IN AUGUST BUT HAS NOT DONE IT. SHE WANTS IT TO BE ISSUED TO HER NEW ADDRESS. |
| C-20027570 | Closed | 5/1/2002 | COMPLAINANT STATES THAT PGW PROMISED TO REPLACE THE METER FIVE MONTHS AGO WHEN THEY QUESTIONED THE HIGH BILLS, AND HAVE NOT DONE IT. THE COMPLAINANT SUSPECTS THEY HAVE OVERPAID FOR YEARS. PGW DOES NOT RESPOND TO CALLS AND LETTERS. |
| C-2011-2263706 | Closed | 9/15/2011 | Complainant states that PGW put a false lien on her property. |
Showing results 3301 - 3325 of 7493
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.