Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| F-2011-2264068 | Closed | 9/21/2011 | Complaintant states that equipment was installed inaccurately and the gas usage was recorded incorrectly. Complaintant would like her past due amount be covered by Philadelphia Gas Works since it was their faulty equipment. |
| C-2011-2265643 | Closed | 9/23/2011 | Complaintant states that her bills have been extremely high for a small one bedroom apartment with only one person living there. Complaintant suspects that there might be tampering with the meters on the first and second floor. Complaintant wants the bills to be looked at further to determine if they are legit and if their is indeed tampering going on with the meters. |
| Z-01769492 | Closed | 2/14/2005 | COMPLAINTANT STATES THAT HIS NAME WAS NOT ON THE ACCOUNT AND THE BILL IS TOO HIGH. HE IS MAKING REGULAR PAYMENTS, AND THINKS THE NAME HAS BEEN CHANGED BY NOW. |
| F-2012-2281934 | Closed | 12/22/2011 | Complaintant states that Philadelphia Gas Qorks read their meter and gave them a bill for $7400. Complainant states that they were told their meter was not accurately transmitting to the truck that drives by to read the meter. Complaintant wants an oppurtunity to speak to a neutral third party after being unfairly treated for the Gas company's equipment working improperly during meter readings. Complainant states that they were offered a 20% reduction in the bill, but decided they would prefer to file a formal complaint. |
| F-2011-2263265 | Closed | 9/12/2011 | Complaintant states that Philadelphia Gas Works came to their home to shut off the gas after the complaintant smelled gas around December or January 2006. Complaintant states that gas was shut off in April 2007 for not making payments. Complaintant states that no one touched the box except Philadelphia Gas Works. Complaintant believes that when the gas was turned off damages were caused by Philadelphia gas works. Complaintant would like everything to be resolved. |
| F-2011-2267918 | Closed | 10/11/2011 | Complaintant states that Philadelphia Gas Works charges customer additional amount for not reporting a change income in the household in a timely manner. COmplaintant states that Philadelphia Gas Works then makes customer pay iincreased amount for their billing mistake. Complaintant states that their are no guidelines on how to report change in income for CRP customers. Complaintant states that Philadelphia Gas Works should go into more detail explaining how the CRP program works. Complaintant states that hey were receiving unemploymeny benefits but the benefits have expired and did not know they were required to go into the Philadelphia gas works office. Complaintant states its unfare to pay more than gross household income per month. |
| C-2011-2257395 | Closed | 8/12/2011 | Complaintant states that Philadelphia Gas Works claims that they are in a payment agreement made in 2010, but the complainant denies any such agreement. Complaintant states that they are on a fixed income and do not use much gas.Complaintant would like to enter a payment agreement, and have her past bills reviewed for a payment adjustment to a monthly bill of $25-$50. |
| F-2011-2266099 | Closed | 9/29/2011 | Complaintant states that Philadelphia Gas Works has over billed him since 2005. Complaintant states that they have complained to Philadelphia Gas Works in person on their high billing.Complaintant states that service has been cut off with payments of $850 plus to be able to have service turned back on. Complaintant wants to have their service cease to be interrupted, and to have the $11,356.49 on the last statement that they do not owe to be wiped off his record. |
| F-2011-2268635 | Closed | 10/17/2011 | Complaintant states that Philadelphia Gas Works sent her a bill over $7000. Complaintant states that over $5000 was applied to her gas bill usage for one month. Complaintant states the amount came from a old account and back balance.Complaintant states that she has had same account and residence for ten years and has no prior accounts with Philadelphia Gas Works. Complaintant wants the over $5000 bill investigated and removed from her acocunt. Complaintant wants the service restored, sinc her service was terminated in August. Complaintant would like to be put on a reasonable payment plan. |
| C-2011-2267644 | Closed | 10/6/2011 | Complaintant states that she cannot afford the paymnet plan by the PUC. Complaintant states that she is currently helping to raise her daughters son. Complaintant states that her husband was the one who ran up the bill, and he currently does not live with them. Complaintant wants a reasonable payment plan. Complaintant wants to be able to pay current charges and additional amount until balance is paid. Complaintant would like either 5yrs at current charge plus $34.35, or 4yrs and additional $42.94 monthly if possible. |
| F-2011-2266446 | Closed | 9/30/2011 | Complaintant states that she cannot afford to pay the high amount on her gas bill.Complaintant states that she was told that all that was needed was $552.0, but then was told that was the amoun tbefore service was terminated. Complaintant would like a payment arrangment that is affordable based on her oincome. Complaintant states with college fees,transportatoin fees, rent and young children that the amount owed $6300 is too high for her to pay without assistance. |
| F-2011-2280638 | Closed | 12/21/2011 | Complaintant states that she got in a bitter fight with her brother and his wife over her house that they wanted to sell.Complaintant states hat to keep the house away fro mher siter-in-law, that she sold the house to her daughter and son-in-law. Complaintant states that there was a discrepency in the amount PGW gave the title company o $663.30. Complaintant wants PGW to be held responsible for the mistake they made of $663.30 |
| C-2011-2266040 | Closed | 9/28/2011 | Complaintant states that she had a squatter illegally residing at a property she owned. Complaintant states that she legally through the courts evicted the squatter. Complaintant states that the squatter contacted utility services to get utility service. Complaintnat states that Philadelphia Gas Works made false claims about contacting her at her residence. Complaintant states that Philadelphia Gas Works was aware that she lived i na different residence and for awhile did not even live in the same county. Complaintant would like to be re-imbursed for over billing, as well as to void all payments owed to residence that squatter was living, and to fine Philadelphia Gas Works for false claims against Complaintant. |
| F-2011-2277275 | Closed | 11/28/2011 | Complaintant states that she has only one gas stove, and that her bill should not be as high as $800.00. Complaintant states that she would like the bill investigated or credit given to her bill. |
| F-2011-2265913 | Closed | 9/26/2011 | Complaintant states that she needs a payment agreement for the 906 PGW wants her to pay. |
| F-2012-2284213 | Closed | 1/13/2012 | Complaintant states that she started to have a decline in her bill ,and thought that it was from less usage. Complainant states tha tin December a man came and said the meter was tampered, and pulled the meter from her home.Complainant states ha tshe called the PUC, and Philadelphia gas works. Complainant states that she offered to pay half the $2800, and was not offered assistance. Complainant states that they did not tamper, and was suppose to have a new meter in January, but never received a new meter. Complainant would like to pay half the money. |
| F-2011-2258562 | Closed | 8/19/2011 | Complaintant states that she was charged $3000 due to theft of services at a residence she is moving into, but told Philadelphia Gas Works is currently vacant. Complaintant states she was ill and was not present when service was turned on at the residence. Complaintant is only movig into the residence around the end of summer. Complaintant wants reimbursed for the money she was charged for the theft of services. |
| F-2011-2272296 | Closed | 11/1/2011 | Complaintant states that she would like a payment agreement, so her service can be turned back on. Complaintant states that she is tryingto pay back what she owes the company.Complaintant states that her son has asthma and needs heat to keep warm during the cold months. |
| C-2011-2268004 | Closed | 10/12/2011 | Complaintant states that tenants were evicted on 6/16/2010, and that they did not know that the lien was placed on service needed to be turned off as a result. Complaintant states a second lien was placed on the property in october 2010. Complaintant states that if a lien was placed in June on the property they should have been notified. Complaintant states since the residence was not using gas from June through December service could have been shut off. Complaintant states that the two liens totaled $785.15 and the usage was billed at $923.70 for unoccupied residence. Complaintant states that they are willing to pay for the first klien, but htat it is the companies responsiblity to let owners know when a lien is placed on a property. Complaintant would like refunded for $341.11 for the second lien and for the amount billed for usage when the residence was unoccupied. |
| F-2011-2267135 | Closed | 10/4/2011 | Complaintant states that the meter was tampered with at the property with no one asa resident. Complaintnat states they evicted prior tenant Lisa Sheppard and that she tampered with the meter. Complaintant states tha the contacted Philadelphia Gas Works and after weeks heard back that he was billed for a year that no one was a resident at 1730 Gillingham Street. Complaintant only wants billed for the amount of a vacant property, and not be punished for his prior tenant tampering with the meter. |
| C-2011-2276793 | Closed | 11/21/2011 | Complaintant states that their bill is over $3000, and is to expensive to pay. Complaintant would like to be enrolled in CRP. Complaintant is currently unemployed and her boyfriend only brings in $230 a week. Complaintant wants to be re enrolled in CRP, with a reasonable monthly bill in regards to the income being brought home. |
| F-2011-2276997 | Closed | 11/28/2011 | Complaintant states that their bill is to high, and wants to know about any offers for senior citizen discounts. Complaintant states that they are on a fixed income and could not receive help that complaintant tried to get. Complaintant would like to try to have a payment arrangement, that would be about half as much a s she has to pay. |
| F-2011-2280904 | Closed | 12/21/2011 | Complaintant states that their bill of $129 a month for a small aprtment with one resident is too high. Complainant believes the charges are incorrect. |
| F-2011-2265338 | Closed | 9/21/2011 | Complaintant states that their meter was no tbeing read correctly. Complaintant states that Philadelphia Gas Works said they were at her house in June 2010,but she never saw them there, and received a bill around $5000 in January 2011. Complaintant states that she registered online in March 2010 when their was no previous account being billed at her address, but never heard fro mPhiladelphia Gas Works. Complaintant states that a handwritten shut off notice note was found on her gate in December 2010.Complaintant had her meter replaced and believes the old meter was giving inaccurate information. Complaintant wants to only pay what she actually owes and have time to make the payments since there was a extended period of time that she did not receive any bills. |
| C-2011-2272358 | Closed | 11/2/2011 | Complaintant states that their was a $3400 lien on the gas bill left by previous tenants. Complaintant states that she cannot afford to pay that much on a bill. Complaintant states that she is being gven 30 days to pa the lien, but she can only afford to pay half. Complaintant wants the PUC to help by taking partial payment with a agreementof $1000. |
Showing results 6001 - 6025 of 7490
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