Utility Code 125042
The Utility Detail View displays the Utility Information (identified by Utility Code - 125042), authorities, and case information associated with that utility.
Basic Utility Information
Utility Name
PHILADELPHIA GAS WORKS
Utility Code
125042
Utility Type
Gas
Utility Status
Active
Carrier ID
Utility Contact Information
Physical Address
Mailing Address
ATT: THOMAS KNUDSEN SR VP & CFO
800 WEST MONTGOMERY AVENUE
PHILADELPHIA PA 19122
Phone
Fax
Website
www.pgworks.com/
Utility Authorities Information
| Service Type | Authority Status | Date Certified | Suspension Date | Suspension Expiration | Application Number | Trading As Name |
|---|---|---|---|---|---|---|
| Gas | Active | A-125042 |
Utility Insurance Information
No insurance information for this utility.
NGS Territories Serviced by a Utility
Residential
No
Columbia Gas
No
Small Commercial
No
National Fuel Gas
No
Mixed Meter
PECO
No
Large Commercial
No
Peoples Gas Company LLC
No
Industrial
No
Peoples Natural Gas Company
No
Governmental
No
PGW
No
UGI Utilities - Gas
No
Valley Energy
Docketed Cases
| Docket Number | Case Status | Date Filed | Allegation |
|---|---|---|---|
| C-2021-3023672 | Closed | 12/9/2020 | Complaintant states that there is reliability, safety, or quality problem |
| C-20026972 | Closed | 2/22/2002 | COMPLAINTANT STATES THAT THERE WAS A PRIOR DECISION TO REDUCE THEIR BILL BUT THE CHANGES ARE NOT REFLECTED ON THE BILL. |
| C-2012-2281568 | Closed | 12/7/2011 | Complaintant states that they cannot afford high bill. Complaintant would like to be put on a payment plan that is affordable. |
| F-2011-2278854 | Closed | 12/5/2011 | Complaintant states that they cannot afford the amount of the payment plan. Complaintant states that rate is basedon last years usage, and that her house is not properly insulated resulting in high bills. Complaintant states that they are currently on unpaid leave due to surgery.Complaintant wants actual usage to be used when figuring out the payment agreement and the amount ot be lower than current amount. |
| F-2011-2267858 | Closed | 10/11/2011 | Complaintant states that they cannot afford the payment agreement. Complaintant states that they need to re-negotiate a lower amount. Complaintant wants a agreement he can keep and have a spread out time period that he can re-pay his balance. |
| F-2011-2277287 | Closed | 11/28/2011 | Complaintant states that they do not live at the address being biled. Complaintant states they had energy assistance and had a zero balance, and that they started at their new address with a zero balance. Complaintant wants their zero balance confirmed. |
| C-2011-2279369 | Closed | 12/7/2011 | Complaintant states that they had a agreement with Philadelphia Gas Works to pay $12.00 a month, and always paid on time. Complaintant states that noone ever checked their box and terminated their service after sending a bill for $5159.29 to the complaintant. Complaintant would like a payment agreement tp pay the bill back, instead of paying it all at once. |
| C-2012-2281556 | Closed | 12/27/2011 | Complaintant states that they had a tenant that accumulated a bill over $12,000. Complaintant states that insurance company indicated charges on account, and Philadelphia Gas Works stated that they were not in the Landlord Cooperation Program. Complaintan states that the debt belongs to the tenant not them, and that the tenant should be the person liable to pay. |
| C-2011-2274966 | Closed | 11/17/2011 | Complaintant states that they had a tenant that did not pay rent for 6 months. Complaintant states that Philadelphia Gas works put lien on their property for $16,694.00. Complaintant does not understand how someone can consume that amount of gas without having service shut off. Complaintan tstates that they are not responsible for a delinquent tenant's bill.Complaintant wants the lien removed from her property at 2013 Stenton Avenue. |
| C-2011-2279259 | Closed | 12/6/2011 | Complaintant states that they had the water department change a battery on their water meter when a strong odor of gas was detected in their basement. Complaintant states that a Technician for PGW came and found a leak coming from the back of the gas meter, which needed repaired as well as the meter needing replaced.Complaintnat states that gas was sshutt off for their dryer and stove to be safe in case gas was leaking from them. Complaintant states gas lines were changed to be careful, and that they received a bill for $12, 169.00. Complaintant states that the meter that was replaced had been set incorrectly, reading only half of the gas usage. Complaintant states that by law PGW could only go back four years. Complaintant states that they received a new bill, which was for $3700 after the old bill was readjusted for the four years, but they still are unsatisfied with the amount. Complaintant states that they have paid the amount owed each bill. Complaintant wants to not pay the bill for the faulty equipment that belonged to PGW. |
| F-2011-2278030 | Closed | 11/29/2011 | Complaintant states that they have paid their bill each month, but has received a bill for $4602.87. Complaintant wants the amount of $4602.87 to be deleted from their account for being an incorrect charge. |
| F-2011-2272869 | Closed | 11/9/2011 | Complaintant states that they received a revised payment agreement that they cannot afford. Complaintant states that they want a affordable payment plan. |
| F-2011-2267974 | Closed | 10/11/2011 | Complaintant states that they started service in July 2010. Complaintant states that they received a bill for $846.77, when normally the bill was about $20 a month and Philadelphia Gas Works sht off their gas in May 2011. Complaintant states tha they requested records from previous tenants to compare bills for consistency in amount of bill. Complaintant states that Philadelphia Gas Works technician checked the meter and said it was old and needed replaced. Complaintant states technician took the meter back and said Philadelphia Gas Works would contact them. Complaintant states that they contacted Philadelphia Gas Works after not hearing back, and got a meter ID #, but have not heard back yet after the meter was exchanged 6/13/2011. Complaintant states that they did not receive a shut off notice and after te hgas was already shut off received a letter with options in a neighbor's mailbox instead of their mailbox. Complaintant states that the technician that took the meter caused extensive damage that needed repaired. Complaintant would like their meter to finally be tested, and the bill to be corrected to reflect incorrect readings from November 2010 to March 2010. |
| F-2011-2279131 | Closed | 12/5/2011 | Complaintant states that they want to know how Philadelphia Gas Works has charged them $5447.67 over 48 months, and calculate the difference in amount that complainant was suppose to pay each month. Complaintant states that in MAY 2011, there was a new meter installed and their bill was lowered from $5447.67 to $1308.88. Complaintant states that if Philadelphia Gas Works looks at the bill over the last four years that complaintant does not owe anything. Complaintant wants the amount $1308.88 removed from account., and have termination notice withdrawn. |
| F-2011-2279560 | Closed | 12/20/2011 | Complaintant states that they were chargd $2764.25, and had that lowered to $81.64 after meter was determined to be running to fast. Complaintant states that PUC found Philadelphia Gas Works failure to verify meter reading that customer was not able to manage gas consumption and Philadelphia Gas works had to adjust bill to $536.52. Complaintant would like all charges dismissed due t ofaulty meter. |
| F-2011-2266527 | Closed | 10/3/2011 | Complaintant states that they were on a payment plan of $90 a month, but wit hincrease in rent and being laid off they cannot afford $90 a month. Complaintant states hat PUC made the bill $190 a month which the complaintant cannot pay. Complaintant wants a pament plan they can afford, but at the same time be able to pay rent, buy food and other necessities needed to survive. |
| C-2011-2272098 | Closed | 10/28/2011 | Complaintant states that they were told they could not receive a payment plan unless the PUC orders it or they pay $3000. Complaintant states that the bill is because of two prior addresses.Complaintant states that the one bill was at her daughter's residence, but because her daughter never changed the bill to her name. Complaintant states the other address had a broken meter the landlord never fixed. Complaintant wants the PUC to order the gas company to restore her service and to set up a reasonable payment agreement. |
| F-2011-2264707 | Closed | 9/21/2011 | Complaintant states that they were told to provide a notorized document to Philadelphia Gas works stating their move in date. Complaintant states that after presenting the document that Philadelphia Gas Works denied the document. Complaintant states that the previous tenant admitted the bill was on their account. Complaintant would like to know how both she and the previous tenant were charged for the same service time. Complaintnat staates that they are willing to pay for service during the time of her lease, but not for services provided when not living at the address. Complaintant would like any charge prior to 2/1/2010 and after 9/30/08 removed. |
| F-2011-2280903 | Closed | 12/21/2011 | Complaintant states that two third of their gas bill is estimated. Complaintant states that they were given different time periods to pay their bill from the PUC and Philadelphia Gas Works. Complaintant wants atleast a year to pay back their bill instead of the six months given to them by the PUC. |
| F-2012-2339640 | Closed | 12/14/2012 | Complaintant states there are incorrect charges on their bill. |
| F-2011-2264864 | Closed | 9/16/2011 | Complaintant states there service has been terminated and a balance of $5600 owed on the account. Complaintant states that they are on a fixed income and cannot pay the amount in full. Complaintant wants the PUC to order Philadelphia Gas works to allow for a payment plan, where complaintant will pay budget plus additional $50 to balance is paid in full. |
| F-2011-2266468 | Closed | 9/30/2011 | Complaintant states they are being charged for money that they do not owe.Complaintant states they did not use the amount of usage on the bill. Complaintnat does not understand how you can be charged usage that is wel above the average you use monthly.Complaintant wants to be treated fairly for the amount of usage the yuse and not have additonal charges added to their bill. |
| C-2011-2264642 | Closed | 9/26/2011 | Complaintant states they are not responsible or the alleged unauthorized usage charges at the first floor apartment unit at 10833 Nandina Lane Philadelphia. Complaintant states that transferring unauthorized usage charges to his account and refusing to remove those charges or grant a payment arrangement, Philadelphia Gas Works acted unreasonably in violation of Section 1501 of Public Utility Code. Complaintant would like Philadelphia Gas Works fined according to Section 3301 of the Public Utility Code, order Philadelphia Gas Works to remove unauthorized usage charges, and grant appropriate relief. |
| F-2012-2333120 | Closed | 10/26/2012 | Complaintant statest that PGW come to charge her meter due to tampering, but she never tampered with her meter. |
| C-2011-2273565 | Closed | 11/15/2011 | Complaintant wants the Philadelphia Gas Works Lien on their property for a bill that does not belong to them removed. Complaintant states that they did not know about Landlord Cooperative Program or that htey had to sign on to the program. Complaintant states they are having Philadelphia Gas Works abuse eminent domain. Complaintant wants lien removed, since the bill is not theirs. |
Showing results 6026 - 6050 of 7490
Need More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.
